They serve to a certain demographic and do a great job at doing so at affordable prices.

Terrible food and a very unpleasant experience overall. I tried around 5-7 different dishes, and every single one had a strange, unpleasant taste -- I honestly didn't enjoy anything I tried. The men's restroom smelled bad, the mirrors and door handles were dirty, there was no paper available, and the hand sanitizer dispensers were empty. The service was also extremely intrusive. Before I had even received any service, I was asked at the entrance how much I was going to leave as a tip. Staff constantly hovered around my table and tried to remove dishes while I was still eating, and one employee repeatedly offered me a drink even after I had clearly said no several times. What bothered me most was when an employee picked my used chopsticks out of my plate with her bare hands and put them back on the table for me, even though I told her not to. Then I remembered why this place seemed familiar: I had been here about two years ago and had a similarly bad experience. Unfortunately, nothing seems to have improved. 1/10 experience for me, and I definitely will not be coming back. read more

Not a lot of options . You serve yourself , they only take your leftover plates away. They pick and choose who they want to serve. Majority of the food are like chinese fast food. read more

3.5 stars. This place has been around my entire life and I only just got around to finally trying it. Don't expect mind-blowing Chinese food here, but I was pleasantly surprised by how much I enjoyed this. The lunch buffet prices are extremely reasonable and especially by today's buffet price standards: $17 a person and that includes your drink. They have your standard fare -- Hunan chicken, beef broccoli, fried rice, chow mein -- but also some things I didn't expect to see, like chow fun, sushi, various noodle dishes, some fish-based entrees, and more. I didn't hate or dislike anything, and all the dishes ranged from genuinely really tasty (Hunan chicken, chow fun, noodles) to not bad (chow mein, fried rice, beef broccoli). I came hungry, left full, and didn't regret anything I served. I'd also come back the next time I'm in the mood for decent shoveling food at a decent price. Lady at the front counter was super nice. I'll be back. read more

Fortuna Buffet -- Where the only thing fresh is your regret. I went to Fortuna Buffet with my family, and unfortunately, it was a very disappointing and uncomfortable experience from start to finish. The cleanliness was unacceptable--many plates were dirty, and the food was poorly presented. Fruits and salads were placed directly on ice, which is not up to food safety standards. Worse, my mother was injured when a server handed her a chopstick and she got a splinter. Instead of offering real help, the server simply stood over us awkwardly while we tried to remove it ourselves. It was both unprofessional and uncomfortable. On top of that, the staff continuously stared at us while we were eating, making the atmosphere feel tense and unwelcoming. The restaurant was nearly empty, which made us question how it's still operating. To top it all off, I ended up with stomach issues shortly after eating--raising serious concerns about food handling and hygiene. I strongly recommend that the health department investigate this location. Until then, do yourself a favor and stay away. read more

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bad service, the waiter not coming to ask if we need anything. As soon as we got up to leave she was so quick to run up to us asking for a tip, and was chasing us demanding a tip. food was disgusting with not many options read more

Nothing much to brag about with this buffet. They have your standard Chinese food, seafood, sushi, soup, and fruits. There's not a huge variety, but enough to let you get a taste. Food was mediocre or not very good (depending on the dish). Not a place I would come back to again. $25.99 per adult for the weekend Service was not bad. They come by to pick up your plates pretty quickly. Lots of seating. It's a pretty big space and can fit large groups. read more

We came here yesterday for Sunday lunch with my parents , sis and bro-in-law. Although not many choices in terms of buffet, some dishes were really tasty and we like them a lot! I liked short ribs ( not too salty): tender and juicy. I also liked crabs ( salty though), French fries and pastries ( mini sized) . Sushi that I actually could eat ( both fish and rice). The price per person was reasonable in today's highly inflated economy. We will be back! read more

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Being one of the last surviving known buffets between Oakland and San Leandro, I can attest that some things don't change. The high prices, friendly service, but most of all low quality food. As a teenager, my friend and I would constantly go to the location that used to be in downtown Oakland. After that went under, we hadn't put much of an effort to go and explore the one in San Leandro. I honestly was only at this location because one of my closest friends is holding a birthday here and chose this place for dinner. When we got there right before dinner hours, the location was practically empty. It wasn't that they didn't have a customer base. People just hadn't started flooding in until an hour before closing. Service was fine but when it comes to the food, that's a whole other story. As someone who has had more than enough of their fair share of Chinese food and American cuisine growing up, the options at this location had three options: overcooked, too greasy, or perfectly made. It was shocking to see that while multiple options were clear misses, their Chow Fun and Fried Rice were impeccable. Had I not started, shoving myself massive amount of protein in the beginning, I would've had plenty of room to chow down on those two options. But unfortunately, after my second plate, I was done. What I miss from the Oakland location was that they had a self serve ice cream dispenser. At this location, you have to flag down an employee who will then serve it to you from a freezer. Overall, the trip down memory lane was pleasant for what it was. Out of five guest, none of us were technically satisfied, but at the very least or at peace with this being our dinner. It's never a good sign when the birthday boy apologizes for choosing his dining option, but being surrounded by great company and celebration of a dear friend, made a quality of food easily forgettable. Given that we can't do half star ratings, by default I will round it to a 3/5. Since there aren't many buffets to go to anymore in the East Bay, if you're looking for the experience and not so much the food Buffet Fortuna we have you covered. For the poor quality food it's severely overpriced, but for those one in 1 million stellar dishes it's worth every penny. read more

This is a great buffet and I recommend that you try it out. We went here on a Saturday morning and enjoyed the food and the ambience. You pay at the front(can skip tips) before you go inside. Lots of sun light in the dining hall. Great selection of dishes, and they even have sushi that actually tasted pretty good. Their short ribs were cooked very well and they were juicy and tender unlike some other buffets where I've tried short ribs. Most Chinese buffets I've eaten at fuck up on short ribs, but not buffet fortuna. One thing though, their clam chowder is no good. Somebody in management need to take a look at the recipe and give it a complete overhaul because the clam chowder was just no good at all. But other than that, everything else was great and well worth the price. I'm a happy customer and will return read more

Our go to local buffet, it's a family staple. This has been around for years and our families have been coming here since for ever. There's always great service and fresh food. read more

Buffet Fortuna - Dried fried ribs, ham fried rice, baked seasoned chicken, shrimp and veggies & salt and pepper shrimp. - Chinese Near Me - San Leandro, California

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-Food's ok. Had to wait for the cooks to replenish the food because the last one(before it got replaced), looked a bit unappealing. But the fresh refills were good. -I can't say anything bad about the service, the servers and even the cooks were smiling. -Not gonna sugarcoat about the ambiance, it was a quiet, old fashioned, very dimmed lights, and a sad night for dinner. read more

Food: 2 Mics Service: 3 Mics Ambiance: 3 Mics Food: The Korean Shortribs did not taste good, it tasted spoiled. There was a lot of variety but I was not interested in trying. Service: The service was okay. Nothing to rave about but not anything to complain about. Ambiance: Nothing really fancy. Bathrooms are filthy. I will not be returning here. read more

Food - eh Service - ok Ambiance - Families with Children As we were leaving the lady said "tip". Then she asked how was the service. I said good. She then replied, then why no tip? Tip is optional, not mandatory. read more

Wow, $25 per person.. IT was to say the least, disappointing! this is a "pay first" place and using a credit card, for the 5 of us, with tax, it was Approx. $140 Then on the credit card form there was the place to leave a tip. starting at 15% - at a buffet ! I left 15% when we were done eating the "Food"? and being served drinks one at a time in tiny glasses of mostly ice by an surley server, She stopped me at the exit and asked for more "Tip" SAD service, almost inedible food, and needy servers !!! NEVER AGAIN !!!! read more

My husband and I went here for dinner last week, thinking we'd give it a try since the reviews were mixed. We will never go again. We should have done a walk-thru before we paid but that was our mistake. The food that was out for dinner had clearly been out since lunchtime. Over half the stations were empty. Many of the stations had "remnants" of a dish, like puddings, the "no won ton" won ton soup, and several seafood and pork dishes. What food we did try (veggie noodles, sweet and sour pork, salt and pepper spareribs, won ton soup that had no wontons, general tso chicken, California rolls, cut fruit, butter cookies) was either tasteless, old, dried out, or underripe. I don't even want to talk about what the seafood hot table looked like, just that it was an instant "no" when I saw some VERY weirdly discolored cooked mussels. Let's not even get into the service here as we practically had to beg to get 2 small cups of soda and then battle for a single refill. Also, as a former food service employee, I recognize the smell of "something rancid" that comes from uncleaned grease build-up in the kitchen (floors, hoods, cooking utensils) and this place has it in spades. This was a terrible experience and we will not be back. read more

Tip: do not trust the table of 18-24 year olds across from you when they are doing their Yelp reviews out loud and rate this place a 4-5 out of 5. I often question whether businesses survive the pandemic and I often ask myself how horrible places like this still exist. It was bad prior to the pandemic and it's food and service even more subpar afterwards. Came here on a weekend dinner and can't believe I paid 33 bucks for subpar food and service. The entrees on the hot food line run thin most of the time and the food dry to the point where you question..."what is this mystery meat?" And you read the label which says sweet and sour pork. You bite until it and you question if you just had pork or a piece of jerky. All you can eat? Apparently, if you want the "better" food such as oysters and seafood, you have to bribe the waitress to save you a plate. Saw a customer ask for oyster and the waitress asked the customer for 2 dollars to save him a plate. I don't see a sign where it says two dollars more for seafood. Unfortunately, you don't serve yourself drinks from the fountain, you must ask the staff member for a cup of soda. Also, keep in mind that if you don't tip or tip enough upon leaving, expect to eat an earful from the wait staff and them chasing you for a tip. Be sure to bring your one dollar bills to tip them. read more

Buffet Fortuna - Is this even food? - Chinese Near Me - San Leandro, California

For a buffet, this place is pretty good. I think you can definitely get your money's worth here, even paying the weekend price. The entrance is very unassuming. The building looks like it might have been an old Hometown Buffet with the stone walls and large windows, but there are huge gold Chinese characters next to their door. There is a small hallway you have to walk through to get to the register. You pay up front and then are given a ticket and a basket of forks for your party. The ticket allows you to get a plateful of fried crab one time only. There is a person who is manning the fountain drinks. You tell her what you want. She will also get you ice cream from the cooler. I think they didn't have a lot of variety. They also ran out of the popular dishes like orange chicken and wouldn't refill until a long time. I never got to taste the orange chicken :( A lot of their veggie dishes contained zucchini and celery. I love zucchini! The fried food and seafood station is by the kitchen and is the first station you pass after walking away from the register. You can self serve everything at the buffet except the crab and the soda. The best dish there? The fried chicken drumsticks. read more

All their trays are empty at 8pm and yet they still charge $25. How is it even legal? Also, whatever little food was available, it was just awful. read more

This was one of the most disappointing buffet experiences I've had as a first timer here. The food is not good. The crab is cold even after coming straight from the steamer, there is so little food because they replenish everything incredibly slow. we were given dirty plates? The only redeeming quality is the decor and vibes. If they had better food this would be a nice spot. At least the fruit is good. I'll just go to the market next time instead of here. read more

I used dine the one located @ Oakland China town, 1st time here on a Sat., went in 11:35am 1st customer of the day, lunch $22.99 per person (No senior discount) food here was fresh good with multiple choices. Especially great for people into Sea foods- claims, mussels, shrimp, sushi dishes and crabs (limited to 4 pieces per person). Yes, I recommended. read more

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Limited food selection some entry are empty foods are not fresh they never replenish the empty tray Plenty of parking Not happy camper will not go back read more

Food was ok... best thing is the oysters, shrimp and crab. But the crab and oysters are limited to one serving which takes out the whole concept of buffet.. the waitress is experienced because she doesn't come by till you get your dessert and hovers around to pressure a tip... pretty sad.. I won't be going back and I've been going for about 15 years now read more

Buffet Fortuna - Ticket to get oysters - Chinese Near Me - San Leandro, California

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don't eat here! We got sick from the food. We called and talked to Pricilla and let her know that my daughter and I got sick from their food, and she became defensive and rude. She did not want to address any issues and laughed. I asked who the manager was, and she gave the name Tony Wong, but he was not available. I asked her for a refund, she refused. She told me to call the health department and said she wasn't refunding my money. she laughed on the phone multiple times and hung up. I have been trying to reach the restaurant and Mr. Wong and we get an automated recording saying their phone is offline. Side note: The food temperatures seemed not warm/hot enough and there were flies landing on some of the food. I knew I should not have eaten here. Now I know and will never return. read more

We went about 7:30 and they had nothing . No ice cream no pizza when they usually do . Then the employees are rude , they answer with attitude and everything else is fine but definitely wouldn't ever go back . Ever . read more

Our server ran to us as we were getting up demanding we tip her. Couldn't believe it.

Do not come here!!! It is a big waste of time and money they barely have any choices and not to mention the food doesn't have any flavor. They literally had steam broccoli beef with no flavoring whatsoever. My mom wanted more bao and they told her that they weren't going to take anymore out. Then I went to ask myself and he said that they didn't have anymore that they bring it from another country and that it's too expensive. Then there's someone serving you the drinks you're not able to go up and get it yourself. They also ask for the tip when you pay in the beginning. How are you going to pay when you don't even know if you're going to get good service. So please don't go here! They shouldn't be open anymore. read more

Haven't been here in forever! Went recently! It was very good! Highly recommend the seafood, and gosh the spare ribs are to die for. They need to work on the ambience although. Turn the news off the TV read more

The worst's buffet they don't cooking fresh to refill we was there at 5;40 pl eat left over sushi nothing $$22 per person nothing to eat And we still Left tips on tale for the service but the worst things is the service Chinese woman stand by the door as us do we left tips for them or not? Wow i never meet any buffet place as for tips like fortune buffet.. never ever go back again. Waste money and rime .. read more

when you try to leave they chase you to the door and they tell you to tip them theyre money hungry !!! not like before anymore

I will never comeback here again, even you give me for free dinner. foods not fresh. not good. prices not cheap either. I rather pay 5 dollars more to have better buffet. read more

Food was cold. NOT many variety of food. Do not recommend to go eat there. Feel like throwing up after I eating their food. read more

Okay so...it's affordable on the weekdays. So if you're really that hungry just go. Food is food. But I wouldn't come here again. I was really excited to see the seafood & dim sum options and there wasn't much or really anything left. I'm not sure if maybe it was an off day for them, or if it was because no one was really there so they didn't bother to make more food. It was kinda upsetting but we were hungry and we ate still. The choices are pretty basic. I did enjoy their hot and sour soup and noodles. That's was about it though. Keep in mind this is in the downtown area, so parking on the street will be a hassle. But there's a big parking lot nearby that you can park at, if you don't mind walking just 1-2 mins! read more

Food in there just like expired , and employee a little rude . But I'm fine bcs fried fish there actually good read more

Buffet Fortuna - Piece of chicken - Chinese Near Me - San Leandro, California

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Wow just wow! If I could give this place no stars I would! Had a party of 10 today which came out to be $200 dollars total 5 adults 5 kids! When she asked for a tip right away it already seem off, since we were all going to get our own food. I told my mother not to tip till after. When we came in to eat our food the lady at the cash register received us with dirty looks, she continued to speak to the staff and a older men came out and started talking to us in a different language while starting us down yelling! I started recording and the guy walked away ! I'm in disbelief over a fucking tip! All while being in here for 5 maybe 4 minutes! NEVER AGAIN COMING HERE! Don't recommend nobody too either! read more

If waitress not going to refill any soda or drinka, why have a waitress at all. At the beginning, not taking order for our drink , we have to go to the soda area and ask for our initial drink. After that, no more, she pick up plates probably twice , so she saw 3 empty cups for sure. They should have the trash can like McDonald's and just Skippy the waitress if they aren't doing anything. Tips are important for waitress,but tips is a way for customer to show appreciation for the waitress service ,not for the food or drink they have already paid for. We still left 6 dollars tips, not much, but way more than we should for services we never received read more

Horrible service, greedy waitresses, racist place in general. The waitresses here harass you for a tip and see how much you eat. The whole time I didn't relax and enjoy my food. read more

Buffet Fortuna on a Sunday lunch $20 is not bad since with a ticket gives you a plate of fried crab. Their selection is reasonable and servers were nice. They are good replenishing items to ensure its warm and fresh. Free soda, coffee, tea and scoop of ice cream. read more

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People that work at that place are really rude... they always checking what you eat.... I WOULD NOT RECOMMEND IT AT ALL.... read more

Buffet Fortuna - Fortuna buffet.. i would not recomendable it.. people that work there are rude - Chinese Near Me - San Leandro, California

Its a bit expensive for the food to not be good there is not alot to choice from and the food its old you can feel they mix it new food with old one and cold too it was disappointing do not waste your money here is not worth a dollar read more