Me and my family went out to eat. The food took 30 minutes, and our waiter kept forget stuff.

Last week I placed an order over the phone and after my daughter and I picked up we went home and she got started on it and I realized they got my order wrong (I asked for traditional bone-in & the gave me boneless instead). Would be a big deal but this is the second time in back-to back order so I called this time. The female staff who answered said said they can redo the order if I'd like but I told them it was already too late/long for me to go back. So, she said she check with someone (named lily or lilia or somthing, turns out i find out today there's no on by that name, says the General manager) and to make it right they redo that right order for me another day and I would not have to pay. She says they can pull it up with my number Fast forward today......I called to order and they have no record that they says they going to take care of me. The General Manager jump on the line with me and he's a douch. He's response is "you should of check your order to make sure it was right, I do!) He did ZERO to help. Even after suggesting he'll find out who was on shift, what ever the outcome, I would still be screw'd on what his staff told me about my future next order. I asked for his name, he gave it to me, but like how he treated my call, his name isn't important, just starts with an "L"! I don't write reviews so for me to leave this review.....I can pay for my own food, even when my order was wrong, like which I did do, not a big deal! I just want them to keep there word. But mostly, this is due to the manager who did not resolve my issue. Send him back to training on how to handle/deal with Buffalo Wild customer otherwise your company will loose customer, like me, to other option for dining! read more

I was there last night with a couple of friends! The server who help us had a very bad attitude since we had there! While taking our order she turn her back on us and walk away! Took us drinks we did not ask for! And brought us the wrong food! We decided to talk to the manager and Mariana the server was all mad talking to her coworkers of us! The manager in charge said she never had complains anoint her! My friend and I have been servers before and we'll never treat customers like that at all! She left our recive another table and asked me to go and get it. I did not win and get it. I asked her to go take it to me and then with the biggest attitude she told me to go get it. It's her job as a waitress as a server to give it to us in the hand, be careful when she's helping you because she has a big attitude read more

Amazing place to go for happy hour drinks and food Specially street taco the bomb....server Leslie was friendly and nice and always check o you if need more beer or food. Definitely place to chill and kill time and ha g out with friends. read more

Buffalo Wild Wings - Food to go street tacos fried pickle and mozzarella sticks - American Near Me - Salinas, California

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Twice we gone within a month and only one side is open and apparently only the booths they want to seat customers. This time, they got our name, and we sat to wait. Another family came about 10 min after. We waited another 10 minutes, and finally, they came, and they seated the other family before us! I asked why they seated them first, and he pretended not to hear us. I waited for an explanation, but he walked another way. So we left! read more

Tried to have a nice meal with my elderly father who has Parkinson's when there wasn't hardly any customers in the building and was told there was a 15 min wait but we could eat at the bar. Really? The hostess could obviously see it would have been uncomfortable for him. To say there was a 15 min wait sounded very unreasonable to be unseated when there was no one in the restaurant. Smh . Hostess had terrible customer service as well in speaking or dealing with the public as well. I should have taken her name. read more

I don't know if they were busy or what not but by the time we got our wings they were cold that they were extremely greasy that we just had to leave I don't think I would go back read more

Buffalo Wild Wings - Don't go here this place sucks the food was cold they didn't even get her order right - American Near Me - Salinas, California

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I am a regular at any BWW I love they're wings they went up in price so I haven't been taking out as much this visit was awesome we had great service it goes along way :) read more

Buffalo Wild Wings - Traditional wings blazin side of fries with bacon & cheese - American Near Me - Salinas, California

It's my first time here. So this review goes out to a particular waitress, she goes by Liz, I want to thank you after a nice long day's worth of work. You got your tip right off the bat because of your sturdiness and attentiveness. So the real shout out goes to your family that you bust your hump for it's appreciated thank you very much we will definitely be back drop. read more

Buffalo Wild Wings - So my food is all done but for the sake of the Los Angeles Lakers and my Oakland A's I've chosen to buy another beer just to watch the game - American Near Me - Salinas, California

Horrible! All of it, except for the soda. Pure salt and terrible taste. I had to throw it all away. The workers were nice though.

Customer service is absolute garbage. I've been there many times and have finally decided not to go back. They really just don't care about the quality of their food or customers. The website says they close at 12 PM but I showed up at 10:50 PM and they wouldn't even seat me after I called and asked if I could be seated at that time. This place is just garbage. 0 stars for the employees and restaurant as a whole. Step your game up Buffalo with your mediocre food and even worse service to your clients! read more

This place problem has the slowest service ever. We went to grab a quick lunch. The place was very empty only a handful of customs and plenty of staff. We got seated and ordered our food. The waitress gave us our drinks and then the waiting started. We waited for about 45 minutes just sipping on our soft drinks. Once the food came out it was cold. Seems like it was sitting after being prepared and they forgot to bring the food out. Service needs to be improved. read more

Buffalo Wild Wings - American Near Me - Salinas, California

Hate to give a bad review. But 15-20 minute wait when it's not busy that turns into a 30+ minute wait is a bit much. They were aware enough to charge a $10 cover charge for the UFC fights but not aware enough to be well staffed. Half the building empty and not utilized. Also cover charge HAD to be in cash and wasn't explained until called up to be seated after waiting 30 minutes. Sad to say, BWW has lost my business when it comes to UFC/PPV events. read more

I went to eat with my family, after being seated it took the waitress 10 minutes to bring us menus after waiting for another 15 mins for the waiter to take our orders we left. Keep in mind it wasn't even busy. Also the waitress there all looked un educated rugged and under paid sloppy hair buns definitely will not be going back if I can give it 0 stars I would. read more

I usually really like going to BWW but this location is awful. It wasn't busy yet the service was super slow and absolutely terrible. We sat at the bar and it was incredibly difficult to get the server's attention for anything. Our server only quickly took our order which seemed to be a huge inconvenience for him and didn't bother cleaning the bar top in front of us (it was least dirtiest of the available seating). Their cocktails weren't that good (which they normally are at other locations) and the food was a disappointment. There was also a huge mess in front of us that no one was in a rush to clean (photo attached). I highly recommend going to a different BWW location and avoiding this one if at all possible. read more

Buffalo Wild Wings - The dry seasoning was put on half heartedly after the fact - American Near Me - Salinas, California

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My family and I were on a road trip and stopped by this location for dinner. We thought it would be a quick bite and we've been to other BWW locations before and genuinely enjoyed our past experiences. But I will never step foot in this location again. The waitress was friendly but it took 40 minutes to get our food. As we waited for our food we were also ready for a 2nd round of drinks. It took a while to get the attention of our server. She finally asked us about another round. It took 30+ minutes to get our 2nd round of drinks. I witnessed neighboring guests receive drinks before us. Apparently they misplaced their wine opener and they didn't want to send one drink out and wanted to bring out both at the same time. Really? The waitress apologized and literally said " to be honest no one orders wine here". So they only have one wine opener??? I've worked in restaurants before and that's totally BS. Anyone that's worked a bar or restaurant knows that's total BS. How does BWW or any restaurant/bar only have one wine opener? The waitress said they sent someone out to buy a new wine opener which is why it was taking so long. They clearly just forgot our order and needed some BS excuse. I rather they just be honest and say they forgot. Another thing that upset me was the cleanliness of the restroom. It legit prevented me from finishing my meal. My 3 year old daughter needed to use the restroom and I was just so grossed out by the conditions. The floor was wet, toilet seats were wet, trash bins were overflowing and there were gnats everywhere. How does a corporate establishment as large as theirs allow for this service and restaurant conditions? read more

My husband went to pick up our free wings from a coupon we received. We have never tried Buffalo Wild Wings so we were looking forward to sampling them first. He ordered the wings and got major attitude from the manager as she had to authorize the coupon. 1st they got the order wrong; 2nd the boneless wings they gave us were dried up and shriveled. Needless to say will never go back. If they had shown us respect and good customer service we would have gone back. We will stick with Wingstop!! read more

Exactly what you'd expect from a chain sports bar/burger joint. Good burgers served quickly and efficiently.

Waited 10 minutes for a table which was fine. Sat down then waited almost 30 minutes with menus before a waiter came and greeted us. Then we asked for silverware and waited another 20 minutes for that. You guys wanna run a sports bar you need to learn how to staff accordingly. Food took just as long..maybe longer..We almost walked out...Need to retrain Vanessa..badly read more

Horrible customer service Definitely wont be going back !!! Ask for waiting time 15min not so bad. Took them 30 min for a table..after 45 min just to notice that we needed to order... brought us the Wrong order from the table next to us saying that this is what we order.... It took the manager 20 min to get us napkins read more

Came to watch the UFC fight and had Pedro took care of us. 10/10 service. Super friendly and very attentive. Will definitely be coming back thanks to Pedro. read more

So I guess this place isn't too concerned with salmonella poisoning, since they served raw chicken today. Manager comes out, your right that is raw. Your meal is free. Waitress thought it was adorable cracking a joke, "well I hope you don't die" I'm just going to leave this right here! Seriously think twice before coming here. read more

came here today to get some lunch.Got the combo platter which came with 5 wings and 5 boneless wings,fries and coleslaw along with carrot sticks and celery stick with ranch dressing for dipping. I chose the sweet BBq sauce for my regulars wings and Teriyaki sauce on the boneless.I enjoyed the regular wings better than the boneless.They were more tender.Fries were nice,hot and tasty.The coleslaw was fresh and came mixed with slice carrots and a vinaigrette.I also ordered a diet coke The place had just opened so there wasn't hardy anyone in the restaurant.Service was friendly and the place was clean read more

If you visit the bar here you probably know Pedro. He's the best bar tender ever. He's always nice and welcoming to the regulars. Come say hello read more

Walked in for dinner on a Sunday night at 1040pm when they close at 12am. I was told that last call for food and drink was at 1130pm. Was seated at 1045pm and placed my order around 1050 which gave me almost an hour to receive my food and eat. The food not only took 50 minutes to cook but when it was finally brought out at 1140pm, the waiter brought it in to go boxes and said that we had to leave cause they were closing in 20 minutes. Called manager files complaint and gave it another shot. Came back and got to the restaurant at 11pm on a Monday. I didn't realize it until after I left that they did not close until 1am. It took almost 20mins for someone to finally acknowledge me at 1120pm. The host was about to seat us then the waiter shook his head saying no. The host then said sorry we stop seating at 1130pm. I said okay well its 1120 so I still have 10 mins. The host then said well I mean we stop serving at 1130pm but we stop seating at 1120pm. So we left very dissatisfied. I call the manager who then gave us a credit for both occasions and explained that they do not stop serving until 1230 on the weekdays because they dont close till 1am. So clearly the host and waiter were trying to close the place early. read more

Haven't been there in a few years. Used to be good. Went there today and the food was just passable but the service was horrible. Won't be going again. read more

Bug landed in my beer and nothing was done because the manager was gone for the night. read more

Buffalo Wild Wings - American Near Me - Salinas, California

Strawberry Margarita and Strawberry Coronita would be my favorite. They don't make them as good now, super sweet and no shake.

For more honest reviews check my profile thanks Place has roaches, walk to the men's room while you are waiting to be seated and I can assure you you won't want to eat or drink there. If it doesn't have roaches they will have puke, if they don't have puke they will be stinky of piss. Wash your hands. Service is not that good, manager is walking in circles pretending to be working... There is probably 3 or 4 girls in there behind the bar who really care, the chubby girl in take out is always working hard. At about 9pm or 10pm gang members, or at least "wanna be members" start rolling in, by 11pm the place is packed, just don't look at them in the eye and you'll be fine. Type of guys that make the place feel like your getting ready for a prison riot... It's cool to hang out with your homies, but you don't have to stare at everyone who walks in, just make you look pathetic guys. But yeah if you want to get a cheap bear fuck it risk it, it will be an adventure. you have to see it to believe it. read more

They don't even deserve 1 STAR! Worst experience ever..... entered the restaurant at 11:45am. The restaurant was in none peak hours, only handful of people in the restaurant. Host was rude and ignored us from the beginning. When asked to please sit us for a party of 3, she ignored us and and to wait cause they were busy. After waiting for 15 minutes we left. Poor service and embarrassed to have this restaurant our neighborhood. read more

I ordered a black and blue burger with some Asian Zest traditional wings. I would honestly not recommend ordering anything but some beers or alcohol. This is one of the most unprofessional place I've ever seen. The food is ALL frozen according to the manager. Who by the way was just sitting down enjoying the TV when we came in. The burgers were over cooked some would even say burnt. The patties on the burgers were so small I would've probably gotten something bigger at McDonald's. If you like some cheap frozen patties with some frozen bacon. Then this is the place to go. If you like actual meat prepared by hand and cooked right skip this place and head on over to a different restaurant. There's plenty or places with much better burgers. The only reasoning giving them 2 stars is because while the wings were a bit dry they were still better than the burger and managed to get the burnt taste out of my mouth. We still had to pay full price for 1 bite from each burger. There was no effort to right what was wrong with the food. There was a lot of excuses and trying to explain why a restaurant that charges 10-13 dollars for a burger has to have its meats frozen. read more

Buffalo Wild Wings - American Near Me - Salinas, California

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Very disappointed in the service. My wife ordered nachos but the delivery only came with cheese no nachos. I ordered chicken salad but no dressing was adequate and dry. Furthermore more croutons than chicken. If I was in actual establishment this would have not happen. My advice either Kentucky Fired Chicken or Wings Stop. read more

*FIRST TIME AT ANY BWW** Considering it JUST OPENED in the past couple of days.... Inexpensive and good food, especially on Tuesdays when the wings are only 60¢ each. Tried Medium, Asian Zing, and Spicy Garlic wings; all were good. The spinach and artichoke dip is pretty good as well. Lots of tv's. You can also asked for a tablet and play games. (Trivia and poker can be played live against other players in the room --- sort of kicked butt at the trivia tonight; ahem* Jedi/Bearr) Staff was nice and friendly and let us sample some sauces (idunno how long they'll keep doing that) My only real complaint is that the music was wayyyy too loud, not club or concert level, but definitely too loud for a restaurant. read more

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This is your typical B-dubs. Same model as most, however, slightly small. The atmosphere is mostly great. That being said, I would avoid this location late night if you are with family or don't like altercations. While b-dubs does a great job with security, the clientele tends to want to fight late night when their "team" is losing. As for the food, it's good as usual. I hate curry, but I surprisingly love the Thai Curry wings. Spicy garlic is a home run as well. If your up for something new, try the fried pickles. Bomby! read more

Buffalo Wild Wings - Come here frequently. First check in - American Near Me - Salinas, California

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First time there and the last. Horrible Service, no hospitality what so ever from the host. Tried talking the manager to set up a party of 4 after I was sitting at the bar never made it happened. The restaurant was 50% capacity and they wanted to us wait after sitting at bar for an hour. Don't go there!!!!!!! read more

Never gotten bad food and generally the servers are nice(although they lag sometimes). The reason for the 2 star review is for a couple things. 1) The bathroom! I went at 5pm before the crowds and late night hooligans and it was trashed! Piss all over the floor, paper towels all over the sinks, dirty mirror, jacked up stalls, and the sink basin was cracked and looked like someone hit it with a sledge hammer. I'd expect it like this at maybe 11pm but at 5pm I was a little shocked. 2) It seems like they never have enough people working. Tons of empty booths and tables but when you check in they make you wait 10 to 15 mins. This tells me they don't have enough servers working. This explains the slow service (taking order, refills and bringing out the food etc....) This place is a convenient spot to hang out with friends and I'll continue to eat here. I just wish these couple issues were handled to bring the restaurant up to the standards of other BDUBS I've been to. read more

It's expensive, quality is poor, service is okay. Can't believe I spent $80 here on a so-called Cuban, crappie nachos and onion rings, and a salad that tasted like pesticides. I cannot recommend this place, especially since I went to Peter B's the next day, spent the same amount for fresh delicious food and twice as many beers. read more

Buffalo Wild Wings is managed poorly. Many patrons have to wait 20 minutes to get seated when there is available seating. The least they can do is have customers take a seat to order drinks as they wait for their food. No wonder I had not visited this place for a very long time. read more

GO OFF!!! Buffalo Wild Wings is the best resturant in Salinas! Right next to IHOP and Red Lobster. Buffalo Wild Wings employees are super kind!! I absolutely love their French Fries! BWW, keep doing what you're doing because it's working! read more

I give them a 3 and 3/4 stars. Fortunately our experience is definitely not as bad as previous reviewers have stated. Friendly servers, relatively fast service and decent food. Tonight happened to be "Draft Pick night and the place was hopping. Despite how busy it was ,the servers were able to keep up. Very good happy hour specials! read more