I came in carrying a lot of personal stress, and unfortunately, I took my frustration out on Heather. I was unfair to her, but instead of reacting with hostility or making me feel terrible, she handled the entire situation with incredible grace, patience, and kindness. When I came to my senses, I apologized, and explained what was going on, she showed pure empathy and was so genuinely understanding. She truly felt for what I was going through. Heather is an absolute gem, and BWW is so lucky to have someone with her heart and professionalism on their team. Thank you, Heather, for your patience and compassion when I needed it most! read more

Considering we had a large group, they did a great job accommodating us... Even got the side area almost like a private room to ourselves. Was a little slow getting everything out, but it's probably due to the fact that there was 25 of us. But overall, the food was decent and the service was good. read more

I went here with my kid expecting a a nice Sunday dinner but it turned out to be a pretty disappointing experience. We ordered an appetizer of mozzarella sticks for overpriced but we expected at least 10 we got 4. The service was horrible and when we finally ordered it looked so slimy and disgusting, everything we orders looked like it came out of a microwave from 1987. We ordered lots of water it was so dry and salty, extremely expensive. Do not come to Buffalo Wild Wings read more

The service for take out has been terrible multiple times. employees don't care. 45 minutes and still nothing after messing up a simple wings order. read more

we walked in for a table for 2 the restaurant was half empty. They told us there was a wait as we watched them seat others that got there after us and they didn't have reservations. They told us it was going to be a five minute wait we walked out after about 15 minutes of waiting we went over to McKenzie river and they were more busy and got us in with no wait. read more

Neither myself or my husband had been here so we thought we'd try it. It was a week day afternoon for lunch and we were seated right away. Our server was friendly and attentive. Hubby had a smash burger with bacon and French fries. I ordered an appetizer platter. And we both ordered a soda. The place is big, clean and lots of TV's to watch. On our second trip there hubby had the wings and I had the kids macaroni and cheese. Everything was hot and tasty. We'll be back. read more

The buffalo mount is an embarrassment. Get a bigger buffalo. Great cocktails and wings. Amazing service. read more

Buffalo Wild Wings - Hello, my name is Tiny. - Sports Bars Near Me - Kalispell, Montana

Let me start by saying I really trying to avoid posting bad reviews but this was possibly one of the worst Buffalo Wild Wings experiences I've had. Yes I enjoy the potato wedges but the wings seem like they were freezer burnt or something just wasn't right about them, yet they were smothered in sauce to try and hide it. I could hardly eat any of them and left very disappointed. I pointed this out, but there was no response from the server as she just shrugged it off, almost as if it was common place. My apologies to the establishment, but I have to validate the two stars that I see consistently posted on yelp to prepare others for what they may receive. Hopefully this is an opportunity for improvement. One good thing about the dining room seating, there are a lot of TVs to watch your football. read more

Terrible service . Chicken was dry and over priced. They gave us two pieces of old ass celery and 3 old carrots. Will not be returning read more

Buffalo Wild Wings - Old celery - Sports Bars Near Me - Kalispell, Montana

This was, without a doubt, one of the worst restaurant experiences I've had. We waited well over an hour for our food, and when it finally showed up, it was completely cold. It's honestly unbelievable that anyone thought it was acceptable to serve food in that condition after making customers wait that long. For the prices Buffalo Wild Wings charges, this experience was an absolute joke. There is no excuse for paying restaurant prices only to receive food that tasted like it had been sitting under a heat lamp, or not even under one at all. If I'm spending my money eating out, I expect hot, fresh food and decent service. We got neither. The entire experience was frustrating, disappointing, and a complete waste of time and money. Waiting over an hour just to be served cold food is unacceptable. I left feeling like my service didn't matter at all. I won't be coming back, and I definitely can't recommend this location to anyone. Save yourself the time, money, and disappointment and eat somewhere that actually values its customers. read more

Buffalo Wild Wings - Cold food - Sports Bars Near Me - Kalispell, Montana

This location can be fantastic or horrible,you never know.The last month I have gone in three times.If the food is fresh the wings are incredible. You cant eat the chicken strips.Im not sure if its all breading or any chicken inside the strips.The people are nice and understand if they need to reorder freshly cooked food.Overall I think they are getting much better.If they are having a special I am definitely going to take the chance,its worth it when its good. read more

Not the sort of person who writes reviews of places like this, because when you eat fast food, you get what you pay for. But have never been treated anything like this by a restaurant employee so this place gets special treatment. Walked in with a relative who is elderly and disabled, uses a walker. It takes him about 10 minutes to get from the car directly in front to the greeting area. We get to the "greeters" table and there's no one around, and no sign on seat yourself or wait to be seated. The tables are half filled and there's one open very close to us. We wait a couple of minutes, no one comes, so we proceed to seat ourselves. As we're sitting down and I am helping my elderly relative into a chair, a "waitress" suddenly appears and starts barking at me whether anyone told us we could sit here. I tell her calmly that we were at the front desk and no one was there and my relative is disabled and we could not stand there and wait when there was a open table right here. She proceeds to go after me, arguing with me, clearly wanting to fight. I let her know she was picking the wrong person. I told her to go away but she proceeded to "wait" our table, treating us with hostility the entire time - cutting off our convos, slamming our silverware in a pile on the table, etc etc. I have no doubt she was kind of person to spit in our food. I've been around a lot time and have never had a waiter / waitress act like that, with a disabled person, no less. I could probably file an ADA complaint for hostile treatment. Reading the other reviews on here, it's clear this place is special in its complete and utter mismanagement. The clown who owns this franchise could clearly care less about the customers. So do yourself a favor and take your business somewhere else: https://www.yelp.com/search?find_desc=Sports+Bars&find_loc=Kalispell%2C+MT+59901 You'll note that this BWW is at the bottom of the list. read more

Food was fine. We came for an early lunch and service was great. The cleanliness was my concern. Obviously not from a full day of use, just accumulated filth. read more

Definitely a subpar BWW ): Every time we order here, I am disappointed, but I keep forgetting I'm disappointed because the BWW in Missoula (amongst others are actually good). Service is fine, but the wings just suck. Would not return. Overcooked and dry every time with bare, plain wings that are not seasoned or sauced. Overpriced, overpriced chicken chunks. read more

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Getting good service here is a rarity. The only difference today is that we got take out (ordered 3 sandwiches online, scheduled for 2:00) on the day of the big game (Brawl of the Wild). Every table was filled, as I knew they would be, hence the take out. I walked in the door at 2:02. I let one of the serving staff know I was there and was told by him that it would be out shortly. He didn't look to see if it was already in the case they put takeout into, and I assumed (this was my second mistake....the first was assuming this process would go smoothly) he knew it hadn't come out yet. After over 30 minutes I saw one of the hostesses bring an order out that wasn't mine, since the bag was too small. As she walked by she asked me if I was waiting for a table. After explaining the situation, she checked the case. Lo and behold, there it was, as it was when I told the waiter why I was there. I got back to my car at 2:38. I live just 4 miles from the restaurant, but by the time I got home the food was cold. And the order was wrong. I wouldn't leave a bad review because of a single isolated incident. I've worked restaurants before and I know that things don't work perfectly. But like I said before, good service here is rare. I would say it's at least 75% of the time either the service is bad or the order is wrong. The last time (October 19) the order was so badly wrong that we were told (by one of the managers) there would be at least a partial reimbursement to our card. That STILL hasn't happened, and I've given up hope that it ever will. Another thing I've given up hope on is that things will change. And as much as I like the food, I think I'll go elsewhere with my money. It's really not worth the aggravation. read more

I've been to this location around 5 times 1st 2 visits fries were cold and once it was only like 1130am.. Service is great except for I was told at 8pm and 7pm on two different visits they was out of ice tea and no plans on making more even though it was busy and 4 hours left before closing which is unexceptable. read more

We arrived in at around 8 pm and the host was kind. We were sat promptly and were told the waiter would be with us shortly. The waiter approached us and through out the entire endeavor said a total of about 20 words. We ordered two sodas and two mixed drinks. We received the sodas about ten minutes after the initial visit. We then placed our order for an appetizer. Appetizer came about 15 minutes later then after waiting an 25 minutes our mixed drinks arrived from when we initially placed our drink order. We then waited another ten minutes for napkins and silverware/ plates. We ordered the nachos with chicken, then were luke warm at best when relieved to our table. After another ten minutes we received our wings. I ordered bone in, which were fresh, and my fiancée ordered boneless. As stated my wings were fine however hers seem like they sat out for hours prior to servicing. read more

My kids & husband enjoy going here. It's what you would expect. We live out of town so we enjoy it a few times a year, sporting events, shopping etc. Kids always choose BWW. Before I ate plant based I enjoyed it. Nice atmosphere etc. Decent service. But now I eat plant based, salads are iceberg and my waitress actually made fun of me for ordering a bean burger.... The husband, well he won't complain about a basic burger with nothing on it. Not gonna knock off a star due to my choices though!! read more

The wings were good but what was great was our server Marissa. She was really moving to keep all her customers happy. She did a great job serving us. read more

This is by far the slowest BWW in the country. It doesn't matter if you order for pickup or in person, you can bank on your order taking 15-30 minutes longer than you expect. I was there in a party of 3 on Friday, sat down at 5:45 and we didn't receive our food until 6:30. The food was good and the server was fine but it must be something with the kitchen as I know this isn't an isolated experience. read more

Burgers were hot but off tasting. Fries old and cold. And the annoying waitress gave us nasty dirty knives for us to use to cut our burgers. We will never go there again. HORRIBLE! read more

This is the worst Buffalo Wild Wings location. Coming from Colorado for training , our server was very rude and unprofessional. She yelled at us to put our phones away. We looked at her and was like EXCUSE ME?! Then she was trying to force us to purchase food that SHE made a mistake on. We told her no and she begged us to buy it and again we said no. She then stated that the location doesn't use the app and you can't claim your points or use your points. Worst experience and will stay away from this location. read more

Haven't been here in years and recently have had some serious health issues and I cannot eat any seeds oils, if I do I end up not being able to get out of bed for a week. I read last night that buffalo ww uses beef tallow to fry in. Today my grandma and I were hungry after shopping and I remembered bww so we decided to go in. Our server Bailey was AMAZING!! She was soooo accommodating and answered all my questions about the ingredients. I was a server myself and it can be annoying answering a bunch of questions about ingredients but she was super professional and incredibly sweet. We need to clone 10 of her in this town. Food was great as well, I've never tried the dry rub before but damn I thought it was better than the regular buffalo sauce. 100 read more

Service was absolutely terrible. We waited for over an hour for our bill, and they forgot our food.

I have to say that I am Disappointed with this location. Our bartender was nice, but not the best. Asked her about the happy hour beer, was going to get one and she insinuated that the larger size was on happy hour, nope. Ugh, would have ordered 2 happy hour beers in which would have been cheaper and more beer. read more

been in this branch 5 times and all 5 occasions they never got my order right. for a good chunk of money they take from you you get a shitty food. read more

Poor service. Waited 30 mins, never got a table. Ok Staff left entrance with people waiting and didn't return. We left without seeing them again. read more

We hadn't been to BWW for many years. Stopped by for lunch. We were pleasantly surprised with the atmosphere. The restaurant was clean and appears well managed. The service was amazing. Shout out to Angela!! The food was equally as good. We'll definitely be back !! read more

Went with friends for lunch and I had wings, everyone was pleased with the food, service was excellent and a really great atmosphere. Definitely worth the visit I'll definitely go back. read more

They sat our family of 5 at a table that was too small and then left us there for 10 minutes with out any service. The place was empty. I have never seen anything like it. We left. read more

My father and I came in for Veterans day 2023. We where trying to redeem an offer we found online for this special occasion. At fist the offer did not work out with our super nice and sweet waitress so she went to talk to the manager. The manager came back and told us he would comp our entire meal! We where so amazed and thankful and it completely made our night. We got the All-American Cheeseburger and it was perfect! read more

This place is an absolute fever dream. We were sat and things seemed pretty normal at first as you would expect for a Buffalo Wild Wings; sports, beer, family atmosphere right? Wrong. We shifted into what felt like hell. To the right of our table was two off shift employees who were obviously intoxicated being wildly obnoxious. How did I know they were employees you might ask? Well all of the front of house employees were standing at their table talking about their schedules together instead of doing their jobs. At one point they were shouting about their "pornstaches". If this were a dive bar I wouldn't bat an eye but seeing that this is a well known corporation with families dining, this is extremely inappropriate and just plainly bizarre. Our server was also... interesting? I felt like the entire time she was waiting on us we were being rushed but when we were waiting on her for a box and our bill she was taking her time. She made MULTIPLE mistakes, which I understand the first one, shit happens. But FIVE mess ups is just a lack of detail and care on her end. I even watched her sit down at a booth to take an order for a man while his girlfriend was in the restroom. Never have I seen something like that lol On top of everything our wings (foreseeably) sucked. I've done the food industry for years. Served, bussed, cooked and managed a restaurant. And this place is straight up disappointing. Save yourself the time, headache, and money and go somewhere else. read more

Special recognition to Johnathon H. He's got curly-ish hair. He works hard, is extremely kind and friendly, quick, great with the kids, and he was quick to refill drinks. Best restaurant service we've had in a while. Give him a raise! read more

This is hilarious we went here, there were 10 of us, and they said they couldn't serve us. We'd have to split up and sit in 2 different sections, we couldn't be sat and served but one server, I guess ‍ I know the Flathead is short staffed but seriously it takes 2 different servers to serve 10 people? I've been a server, a host, bartender and cocktail server and 10 people were not that hard... not trying this location again for awhile. read more

Okay... I don't like doing this because I honestly do feel bad! My boyfriend and I came here to watch football this Sunday and he like to drink beer while he watches the game and we often share some food! The first time, I simply asked for a soda water, the server brought tonic and said she "didn't know" what soda water was. We had to run to the grocery store halftime so we closed our bill and came back unfortunately sitting in the same section where the TV was that was playing the game we needed. This time, it took our server over 20 minutes to bring him one beer, after my boyfriend, who has worked as a server for 9 years, very politely reminded her, she simply disappeared! Came back 10 minutes later FINALLY with the beer. At that point my boyfriend asked to speak to a manager (and as a server he HATES doing this). However, the manager responded with the fact that our server was on multiple medications and got overwhelmed easily so he tried to give her a small section. HE DIDNT COMP THE BEER. Just made an excuse and off he went! I understand wanting to help people out, however after this, we had to rush so my boyfriend could go to work, the server then took 20 minutes to even let us pay! We noticed multiple people around us, getting super frustrated because she would simply disappear and not return for 15 minutes at a time. And it wasn't even our server who came and finally took our check. It was the manager! I know everyone goes through things and might need some help. But a sports bar, on a Sunday? When there is a massive wait to sit? Is not the time and place to have a server get overwhelmed and ignore tables for 20-30 minutes at a time! Give her weekday morning shifts to help her still work, and not be so overwhelmed! It reflects very badly on the establishment! I do not want to see her get fired obviously, but be put in a position where it's fitting to her mental health and needs! We will not be returning because our only morning off, my boyfriend left so beyond frustrated and so rushed because our server just didn't let us pay and leave!! The manager was absolutely useless and just made excuses and didn't comp one $5 beer..smh read more

Bbw was way off tonight. The service was taking too long. We got there about 545. Took a while to order drinks. Then apps. The dinner. Meanwhile the door dashers and online orders got preferred treatment. We were told several tines our food was next. Then 4 or 5 more take outs go out the door. The cries and wings were cold to the touch. The onion rings were Luke warm. The burger and patty melt bottom buns were soggy. While waiting, we asked for more chips to go with our dip trio and never got the. Very disappointed that in house customers were waiting longer than the take outs. Customer service in this valley when most of the tourists are gone should be better. Very disappointed. read more

Sat down, waited 15 mins with no server, not even a water drop, left. BWW used to the best, disappointing.

The service sucked and when we got the food the fries were cold and when I asked for a refill and some ranch I didn't get them until I finished the cold fries so there was no point. I wish I never went! read more

Few customers, like a really slow day and still have to wait 10 min to be seated and 20 min just to get my classic chicken wrap read more

Buffalo Wild Wings - Classic Chicken Wrap - Sports Bars Near Me - Kalispell, Montana

Wings were delicious, but service was very slow. I feel like there was short staffing for the amount of customers. Waitress was very friendly. Good music playing while we ate. read more