I'm going to preface this by saying that usually the service is slightly slow here and my food is usually pretty good but not great, but the last time I went I had excellent service and excellent, hot, fresh and fast food, so maybe things are turning around? My favorite item is the Hatch green chile burger, which reminds me of when I used to live in the Southwest and green chile was everywhere. The Hatch green chile burger at Buffalo Wild Wings has some slight heat but nothing overwhelming. Sometimes the fries are only warm and not crisp, but my fries recently were actually crispy, well seasoned, and hot. Service was prompt and attentive without being overwhelming. My check was taken care of quickly. I got refills of my drink when requested. I would come back to this location again based on this visit. Hopefully things are on an upswing! read more

One star by default they get zero stars. I specifically called this location beforehand to confirm if they were showing a particular boxing match. The staff put me on hold to double-check and assured me it would be broadcast. Based on that confirmation, I spent money on transportation to get there, only to find out upon arrival that they weren't showing the fight at all. When I brought this up to management, all they offered was a empty apology--no accountability for misleading customers or wasting their time and money. If you're heading here to watch a specific sporting event, don't rely on what they tell you over the phone. Terrible customer service and zero follow-through. read more

BWW Ala Moana center date visited Sunday 4/19/2026 Service from Guin the waitress awesome,friendly took our order very professional No Service from Jade Bartender unprofessional very unfriendly seemed we were inconveniencing her asking to order drinks. also called my wife Honey which made my wife uncomfortable. Manager Kaius seemed like he is more worried about being friends with his staff than how they treat customers. I let him know that we had come in multiple times and sat next to the dart board and experience the same service from Jade. I normally never write reviews because Ive worked in the service industry so I know the ups and downs of finding good quality workers But I never experienced a more entitled person than Jade read more

Marciano was an amazing server!! We had an issue with our order that was understandable and he made sure that we were okay and kept checking in on us. His customer service was amazing and I would definitely come back and would love to have him as my server again. thank you again marciano! read more

Walked in here, signed in to be put on the wait list. Took about 45 min to get seated inside. Our server took our drinks right away & I ordered some food right away. Onion rings, combo meal with fries & lemon pepper wings + strawberry lemonade. A whole hour went by, he brought back wings + 6 tender pieces, no onion rings. Fries were cold! Brought it to his attention the onion rings were missing & he said, he didn't put it in. Waited another 39 minutes for onion rings. By that time I did not want them anymore! Frustrating! Definitely will not visit here ever! read more

Buffalo Wild Wings - American Near Me - Honolulu, Hawaii

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Greeted and seated right away. Our server was very nice! The food came out right away and it was a good combo deal! Meal for two - 2 drinks + 2 entrees + 2 sides! Food was good and well seasoned ! No complaints. read more

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This location is on the top level of Ala Moana shopping center just before the entrance to Target. Plenty of seating but I found it to be pretty dark inside. On this past occasion I ordered take out through the app. It gave me a pick up time but when I went on the allotted time (5 min past actually) , my food still wasn't ready. It took another 19 min wait. Food is good. Different sauces for wings and fries. They have a bunch of value specials and promos that you can order. Good place to meet up and hang out to watch a game. read more

Buffalo Wild Wings - American Near Me - Honolulu, Hawaii

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This place has 10 little nuggets they call boneless wings. I got the Special 10 Boneless Wings, Buy one Get One Free through Door Dash with Blue Cheese. With a five dollar tip I paid $54. I am so shocked of the quality and price that it's not worth going on and on about. The service fee alone is $9. Why would a restaurant agree with this? read more

I'm very disappointed with my experience at Buffalo Wild Wings. I doordashed and I bit into a boneless chicken wing and noticed that the chicken was pink and appeared to be undercooked. That's not something I expect when ordering food from a restaurant, especially when it comes to chicken. I hope management takes this seriously and makes sure the chicken is being cooked properly. No wonder the service was so fast, they cooked my chicken for like 2 seconds. read more

Buffalo Wild Wings - Raw boneless chicken wing - American Near Me - Honolulu, Hawaii

Hubby and I were at Ala Moana on a Thursday afternoon and saw a sign for all you can eat wings so we were intrigued. We ended up ordering from thier lunch specials instead and I'm glad we did because I couldn't even finish my 10 wings lol. The fries and tater tots were well seasoned hot, fresh, and crisp. The burger was on the bland side imo and it was quite oily. My wings were good, some were on the dry side but I was glad they weren't dripping in oil. You have a choice of 2 flavors. I opted for salt and vinegar and lemon pepper (both dry rubs) the seasoning didn't stick but I didn't mind lol. I think I would have been better off coosing a sauce option. Our waitress Rachel was sweet and kept my husband's soda cup full, which he loves. The restaurant was on the empty side which was nice. For the price I would definitely return. read more

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The waiter did not bring us beer for 35 minutes. We finally ordered food and the guy the brings food out just mindlessly went around asking if anyone ordered this and that. No clue where any food belonged. I ordered buffalo wings. I got honey flavored wings and Tod the waiter it was wrong. The manager said they weren't honey and yet they were. It was really bizarre. read more

Went for dinner pretty late in the night at around 10:45pm so it wasn't super crowded, about 5 other groups dining in. Service was good and fairly quick. Food was good, onion rings were ok though. I prefer onion rings crunchy, BWW onion rings is the type to get soggy fast. read more

Buffalo Wild Wings - American Near Me - Honolulu, Hawaii

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I hope this place loses business and everyone is homeless afterwards. I've ordered here multiple times over the past couple years hoping it would get better. Where the living f is my root beer? Why isn't it with my Uber eats order? read more

Worst experience ever. Got sat at a wet table, hostess didn't wipe table down, which is fine sure. We bypassed that since we just wanted a quick bite. Definitely not quick by any means. I don't know why but our server Faith had taken our order, but didn't give us our drinks for 30 mins. We finally got our food 45 mins, but no plates, no napkins no tableware, no service at all. She only had 2 other tables, she wasn't even busy and she kept hanging out at the register screens. I had to walk over to her just to ask for napkins. Another server walked over to us to give us napkins. Not even his table. She didn't refill our drinks, she didn't ask how the food was, she didn't even ask for the check. I had to say I needed the check as she was ignoring our table. Needless to say we won't be coming back. Terrible service, terrible waiter, and a pretty awful experience especially since we enjoyed other Bdubs in other states. This one is a HARD PASS!!!! read more

Buffalo Wild Wings - Receipt - American Near Me - Honolulu, Hawaii

Visited Buffalo Wild Wings at Ala Moana for a casual meal. The sports bar vibe is fun and there's good energy, especially if you want to watch a game. Service was friendly and the location is clean and convenient inside the mall. Honestly, the wings were just okay--nothing exciting flavor-wise, and the texture was slightly dry rather than crispy or juicy. The tater tots were soft and didn't have that crispiness that really makes a good tot stand out. The sauces helped add flavor, but the sides overall felt forgettable. Beer selection was solid, with plenty of options served cold. Great place for a casual get-together, but food-wise, it's more about the atmosphere than the quality. Would recommend if convenience and sports are the priority, but maybe not for a true wing craving. read more

Buffalo Wild Wings - Regular Tater Tots Traditional Wings - American Near Me - Honolulu, Hawaii

Initial visit to the Buffalo Wild Wings at Ala Moana Center. A typical corporate chain eatery experience...perfectly mediocre ( almost got auto-corrected to medicated, ahem). It has been awhile since visiting a BWW restaurant - last went to the Discovery Bay location, which no longer exists. I just wanted to watch Game 5 of the Stanley Cup Finals without feeling the pressure to imbibe. Got a table and requested to have a monitor show TNT and the Panthers v. Oilers game. Lots of screens to watch sporting events...UFC matches were the primary focus this afternoon. Ordered a chicken wrap and a sparkling water. Wrap was ok...a bit cold...maybe I should've ordered some wings. Service was fine. I went after the lunch rush so it was not full. Couple next to me seemed like they were on a first date...not a good idea, but I hope it worked out for them. Family ( tourists?) in front of me in a booth, had a full lunch...not sure if that was a better idea, but better than McD's...hope the kids were happy. Located on the third level near Target. read more

We went to catch some NFL games this morning. Luckily, it wasn't packed. We were seated right away. We were seated by the bar with the huge screen TV. I wanted to watch the Cowboys vs. Browns game and it was playing on the screen. After that we stayed for the Lions vs. Rams game, so we were there for hours. We ordered the house sampler $18.99, 20 traditional wings $36.99 and a loaded ice cream $3.99. The house sampler comes with wings, nachos, onion rings and mozzarella sticks. We chose the traditional wings with orange chicken sauce. The 20 piece wings came with four sauces. We chose honey bbq, parmesan garlic, lemon pepper and teriyaki. We also got bleu cheese for dipping. Out of all the sauces teriyaki is still my favorite followed by orange chicken. Everything we ate today was yummy. The food did take a while to arrive. Our server was so patient with us. She kept asking us if we needed anything and kept bringing us waters. My husband got a 15% veterans discount. She also put in my phone number so that I could get points with this meal. read more

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Dissapointing and bland. I did an online takeout order and was quoted 20 to 30 min for pickup. Upon arriving you walk through a gauntlet of children at the playground. I got to the takeout area by the bathrooms and waited for about 5 min with 3 other people also waiting.... NOT a single employee acknowledged any of us. One staff tried to give me an order for Gabriel I had to tell her its not me I'm Gabrielle. A manager finally gave me my food and my mistake for not checking it I ordered wings and was given boneless (basically chicken nuggets) wings which is $4 cheaper carrots and celery in a plastic bag was laughable CHECK YOUR ORDERS!!! read more

Buffalo Wild Wings - American Near Me - Honolulu, Hawaii

If I could give zero stars, I would. No one greeted us when we walked in so we assumed the bar was open so we sat down. MULTIPLE waitress and a manger in a res button seen us and kept walking by. Such a terrible experience, we just got up and left. read more

The service is terrible!!! We got the wrong order three times, no napkins, no utensils, we finally got a single fork handed to us for a salad. On top of everything it's damn near empty in here. Crazy do not come to this restaurant. 0 Stars read more

Came here at 645am on a NFL Sunday morning! Our football game would not broadcast due to location. Even though the guide showed our game, it was showing another (based on location) . The server Regi was very understand and helpful!! and the manager Marcus kept doing everything he could till he got our game on! The food was also really good per usual, what you expect at bww. Traditional wings skin was crispy read more

Bleh. Buffalo wings was okay. Lemon pepper wings tasted like plain salted wings, zero lemon flavor. Fries were plain. Mozzarella sticks were plain. For the price, go elsewhere. read more

Mom loves her wings... Work had me missing the complete holiday experience...just about zero shopping or mall visits during the entire 2023 holidays so I needed to see what's left and finally made my way to the mall and mom had to tag along. After a long winding way around I gave her options for us to have lunch at and without hesitance it was wings...so here we are. Located on the upper level right outside the Target and playground is Buffalo Wild Wings and since it was on Sunday we both stumbled on a Collage football moment though I was so surprised that the loud screaming didn't phase her but the vibe here is just so vibrant with multiple giant tv on every wall all showing various shows with the obvious collage football showing on each wall. They do have happy hour weekdays from 3pm to 6pm which are some great deals that's sadly we were too early for but they do also have great lunch combo as well weekdays from 11am to 2pm. $12 and $14 combos includes fries and drink you just need to make your choice of entrees. She had the 6 traditional wings and I had the 10 boneless wings. The restaurant was super packed and with just two servers we still were greeted and sat immediately we didn't get menus as it was crazy but they did have QR code for that and when the server greeted us noticed and gave us physical menus and got our drinks while we decided. I decided to order through the QR since they were busy and moments later the server returned and took great care of us regardless of everything that went on there was a few hiccups but they were right on it to fix it all and we enjoyed our dish and lunch break which is all that matters along with the convenience being in the mall it's a great option besides the food court and having the television is the comfort I do enjoy. Thank you! read more

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Buffalo Wild Wings will always be one of my husband's favorite fast-food chains because the prices are affordable, their chicken is so flavorful, and their burgers are always fresh and juicy. read more

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At the Pearl Highlands branch, the service was some of the worst I've ever experienced. The restaurant wasn't busy, yet it took 12 minutes just to get water. The waitress ignored us, didn't check in, and I eventually had to walk to the bar for a drink and ask another server for utensils and napkins. Once our food arrived, our waitress completely disappeared until I asked a different server for the check. Unfortunately, the Ala Moana location for my son's birthday was no better. Despite my mother-in-law arriving early, we waited over an hour past our quoted time while tables sat uncleared and guests lingered. We were told it might be another 45 minutes to an hour, which was the final straw. As much as it hurts to say, I can't recommend this place anymore. Two strikes at two different branches is enough -- this is a 1-star review from me. read more

Been here twice and it's been a horrible experience both times. Hair all over the food last time and they didn't even want to comp the food.

We went in for the AYCE wings today. 24.99 for traditional. The wings were pretty tasty and nice and crispy. A bit small but it's AYCE so who cares. I was sat at a table super quick and our server Lauren was amazing and super on top of it. The wings came out super fast too. I'll definitely be back. read more

Buffalo Wild Wings - They start you with 10 wings, then refills are 6 pieces. - American Near Me - Honolulu, Hawaii

Natalie at the bar is the best. You don't even have to ask for another beverage because she's got you . The bar staff is great!

Ala Moana Buffalo Wild Wings Location Terrible establishment!!! All front of the house workers are Terrible! I could spot 5 front of the house workers look at customers at the front and no one helped. Then when finally someone helped the excuses came out. The restaurant wasn't even busy. But food will take 30 to 40 minutes lol. Glad that a customer told me not to eat here when they left. The service must've been Terrible. read more

I ordered via uber eats. I am posting this here because they are not allowing me to report my issues. I ordered pretzel knots with everything seasoning, a brownie, 6 boneless wings and 6 regular wings. The pretzel knots had no seasoning on them at all. I ordered them specifically because I love everything seasoning I did not get a brownie which is what I wanted. If they had called and let me know they were replacing it with a cookie, I would have said that I didn't want it. The food quality is poor are the service is poor. That is $60 I would rather have spent somewhere else at a company that cares about the standard of their products and services, but clearly this place does not. I do not recommend. I have spent a lot of money there and it's my second time this month ordering from them via uber eats, but I'm not going to be ordering again. read more

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Dirty. The staff hide out in the bathrooms so you can't go. The staff sit around too when the floors and tables are dirty.

Said they would have my food by 11:20. I got it at 11:50. The ketchup packets I was given were covered in something. They forgot the dry rub I ordered on the side, and the worst part - I ordered bone-in wings and they gave me boneless wings. Get it together, people! read more

We've gone here twice. The first time was bad but we decided to give them another chance. Our server was nice. But our food came out cold. I ordered boneless honey bbq wings and it was cold. My son ordered grilled cheese which came out not cooked. Literally two piece's of cheese smashed into bread. The cheese was not melted at all. Almost like they forgot to cook it. My daughter's chicken strips came out 17 minutes after the rest of the table. We told our server at the end about our issues. She apologized-not her fault- but did not even care to send over the manager. I don't know how this place stays in business. It was truly disgusting. Save your money. Do not eat here. read more

Not that busy around 5pm, there was about 5 other tables. Service was slow and food took way too long. Beer was not cold enough, wings were good though, gotta get the mango habanaro! read more

Waited for 30+ minutes and didn't even get the drink I ordered and the food was barely lukewarm

I'm not sure I've ever been to B Dubs, but I've heard it discussed and was curious. It's standard fries chicken chunks, the sauces were tasty and well proportioned, a bough to coat the chicken but not dripping. The 10 pieces was more than enough food. They have about 20 beers on tap if not more, they also do some nice mixed non-alcoholic drinks. Parking is free and can take a bit to find in the huge parking structure, but there will always be some somewhere. This is in the third floors in the foot court area, by Target. read more

Buffalo Wild Wings - 10-piece boneless wings with honey bbq and Asian zing sauces, and fries - American Near Me - Honolulu, Hawaii

Overall its your average BWW. Wings are as expected, and they do have a new-ish lunch menu that has 2 for $20- with 2 entrees which is great if you're coming with a friend. Service is average/sometimes slow. They do have happy hour which is nice. They also have the football games up which is a plus, although they do blast the sound quite loud so sometimes its hard to have conversations. read more

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On Wednesday 4/15 at 1pm Marcus helped me find the Nashville hot sauce that is so hard to find. Thank you for your assistance and kindness please give Marcus the recognition her deserves read more

Sat at the bar for a quick bite. The smell of the bar alone should have been my first hint to walk out. Dirty bar smell matches the service I received as well. Super big let down considering it has potential to be a good football spot. A deep cleaning would be highly recommended. Also tell your bartenders to stay off their cellphones and service the guests. read more

We walked in at 1:20 on a Thursday. There is a sign basically saying sit wherever you want. There was a guy at the podium and he indicated that we could sit at a booth, a table, or at the bar. We chose to sit at a booth near the front door. We waited 15 minutes. During that time the wait staff served the customers at the table next to us. The wait staff brought food, drinks, and utensils to them 5 separate times. During none of those 5 times did any of the staff come to our table. Never. We had menus on our table and the table had not been wiped down. There was a signed copy of a receipt waiting to be picked up from the former occupant of the booth. In frustration, I crumbled it up and threw it on the other end of the table. Maris, who has a history of working in the food service industry for numerous years, uncrumbled the receipt. At the point, I thought of throwing the pen at the waiter two tables away. After waiting another two minutes, I told her to give me the receipt so I could tear it up. I should have done that the first time. At that moment, she asked someone who happened to walk past our table if she worked there, to which she answered in the affirmative. Maris told her we had been waiting for over 15 minutes and the table had not been wiped down after the last customer left. The person told us we would get better service at the bar. As we were heading toward the bar, the guy at the next table said they had waited 45 minutes before someone came to wait on them. I don't know if he was exaggerating but I believe they did wait a long time. I went there because I received a gift card. The food is actually decent for a chain restaurant and my friend Alan, whom I eat lunch with every week, with our other friend Sean, likes their burgers. I don't think I will go back there. Zero stars for service. Three stars for food. Rounded down to one star. read more