I so wish I can write a review of this place... but im still so angry about it lol. This has a LITTLE to do with the facility, and some to do with the guests...
So my wife and I go here for a late lunch one day. Should be pretty empty, ... WRONG. Not the restaurants fault, but still lol.
My wife has never been, loves wings, and we are on post. So why not, right? Personally I was not a fan, but then again, I have only ever been to the one in Lawton, Oklahoma (Ft Sill) so I was like ehhh, why not.
They have a ton of TVs, love that. No matter where I sit, I can see a TV, and they are all on Sports, so that is one star.
The amount of sauces and the level explination of sauces are pretty good. My wife is a huge fan of dry rubs for her chicken so she was able to get some wings she really enjoyed. I like mine dripping, so I got some wings I enjoyed. We ordered fried cheese as an app... and of course that was up to par with chain style restaurants so again, not bad. AND THERE you have the second Star.
Now lets investigate (and again this is just my personal opinion) why they lost the 3 stars. I say lost too because if I choose to go into some place, its because I want too. So they always start out with 5 stars... then, they lose them...
Service, bottom line, my drink was never refilled even once. I'm a thristy dude. This be a dry climate matie... drinks be needed for sea goin folks like we.
The appetizer I said was good? It was good... however, it did not come until a flaged down a second waitress, AFTER i had already began eating my food. She was like "omggg so sorry so do you want me to take it off the bill".... Hell naw, I wanna eat it.. so bring it, please and thank you. I didnt say it exatly like that (as a rule even if they are jacked up, I will not mistreat the waitstaff.. have you ever seen "Waiting"... lol), but you get the point.
So here is what I hate the most.... I get it, its a sports bar/grill/whatever kind of place. They were showing the Florida vs Florida State NCAA game. Two teams of which I care not.... they did have a USC and San Diego state game on some of the smaller TVs, but that was by the bar.. so oh well. Anyways; for some reason, (i am not sure if it was training, or mibilization or what) there was an entire National Guard or Reserve unit on Ft Bliss that weekend, like unit as in like a Battalions worth... everywhere. Barber shop, PX, Clothing, parking lots, cross walks, movie theatre, and BUFFALO WILD WINGS... Like these dudes, (easily more than a Company worth) were just in there, chillin... several tables ONLY ordered drinks (they are all in uniform by the way so thats how I know they arent local). So aside from the technicality that they did pay for drinks, they are all basically loitering. Uggghhh... but you know what, those part time Soldiers are still serving, so I aint mad at the fact they arent active, but I am upset at how FREAKING LOUD these fools were. Like seriously, my wife and I could NOT have a conversation, at all. NOT exaggerating. The waitress had to stop several times, and like show me what she had written down, just because of how loud, and obnoxious and undisciplined these fools were being.... first of all, were they ALL from florida? Because the main 2 teams that they were even showing was Florida St vs Florida. These dudes were going NUTS over this game.. screaming, yelling, getting up and ging over to other tables and gesturing and banging stuff and taunting other tables and etc etc..
Most people would say, "hey, you are a Senior NCO, why didnt you just correct them?" Pffffffttttttt, like I said, there is an entire Company (so we are talking 100+) and I am in civilians, with my family and in a restaurant... what am I supposed to do anyways? Stand up on the table and scream "OH CAPTAIN MY CAPTAIN" until these fools follow me and then tell them to shut up? I kind of felt like the actualy managment of the restaurant should have informed them that there are other people in the place, and kids, and families, trying to dine... getting loud is understandable at a place like that during a sporting event... but a waitress having to write me messages because we couldnt hear each other? That is NOT understandable... Come on management... take a little freaking ownership of your establishment. We are Soldiers, we can get rowdy, but DISCIPLINE is one of our corp values... and 90% of the time if you say something respectfully to a troop, they will abide. And that other 10%, that they dont.... THEN, ill excuse myself from my family, and go add little help..
FYI... I super wish Yelp had a spellcheck function. The more upset I get, the more spelling and grammer errors I commit. Sorry guys... dont hate. please.
And BWW - you get one more chance. Next time I will make SURE there isnt some big event going on... (oh and BTW I wasnt a fan because of the one in Lawton? Yea well when I went there, both times, it was of course right at an Army base, and during UFC) read more