The food was good, but the service left a lot to be desired. When we arrived, the place seemed busy, but we were seated quickly at a table for three. Early on, it was a bit confusing figuring out who our server was, since a few different staff members stopped by our table. As the restaurant began to clear out, I noticed other waitresses were cleaning and organizing--but our server seemed to disappear. We barely saw her, and I never received a drink refill. It felt like we were forgotten once things slowed down, which was disappointing. read more

We came in tonight at 7:30pm and were seated immediately which then we were immediately greeted by our server Anaya F, she took such great care of us. The kids were happy as their food came out in record time and my food had great flavor and was cooked to perfection! Thank you Anaya for the great service! read more

Very bad service. Didn't initially get served for 30 minutes and left after not receiving my full meal. Don't eat here in person. Order takeout. read more

Food was amazing!! Haven't had Chili's in a while and this one has been AMAZING!!! Grace is great!!! Thank you so much for the excellent service! read more

2021 April. Chili's in Freedom Crossing inside Fort Bliss Main Post. I have visited this location several times this Spring. Like many businesses inside Fort Bliss Im grateful they are available inside post for soldiers. But, Just like many other chain restaurants in the Freedom Crossing area every time I have visited the food was good, but the costumer service is simply no good. Disappointment. Again, their food and drinks are good but orders take forever and if you happen to need more drinks or food yeah your waiter will likely not be there when you need them. Also paying your bills takes a while. read more

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Liza Great friendly service. Always with a smile. Very concerned about the customers needs read more

I got a drink I happened to be allergic to, Pamela insisted I should not pay for the drink and insisted that she replace the drink with something that would work for me and also insisted I take home a desert on the house. They were so kind helpful and quick I really appreciate their service and empathetic response. Rock on chilis! read more

Anaya was a wonderful waiter. Always making sure we have everything when it came to food and drinks. The food was also wonderful and delightful. Thank you so much Anaya!!!!! read more

I visited this location during my lunch break today. The place seem to be busy but not too crazy. The service was a bit slow. I dont blame the servers. There were only two servers for the entire restaurant. My server-Juan was pleasant and friendly. I ordered an avocado 6oz sirloin medium rare with a side of asparagus. After a long wait the Manager brought my plate to my table. My sirloin was missing the avocado and pico de gallo that comes on top of it. When I mentioned it. He replied with "Oh shit, that's true" "I'll bring the items on the side". He never did. Neither he apologized for the long wait or the mix-up with my order. My server came to the table and asked if everything came out alright. I told him that my stake was over cooked and that I was missing the topping for the sirloin. He apologized and brought the items immediately. To some this might be a silly thing to complain over, but if you love a good sirloin as much as I do. I believe you understand the disappointment that comes along when your sirloin is overcooked. read more

Chili's - American Near Me - Fort Bliss, Texas

First time using this most recent addition to ever-popular Freedom Crossing Shopping Complex on Ft. Bliss. Now, Chili's is one of my favorite chain restaurants, so my expectation was naturally fairly high. As I was contemplating on what to eat for lunch on this holiday, I noticed I received an email earlier in the morning for rewards offering free appetizers. I decided to order online for take out. I was going to use a gift card I acquired earlier this year. With a rewards email (on my phone) and a gift card in my hand, I went to pick up my food. Though I arrived 10 minutes earlier than my pickup time, food was already ready. I was hoping that my hot food wasn't getting cold, and my cold food wasn't getting warm... Transaction was less than ideal to say the least. First, the cashier said she couldn't process my rewards QR code. Well, what she really said was they don't honor rewards at this location. Second, she said she didn't know how to process a gift card which was no more than email print out with QR code. Finally, she went to get a manager after trying something on the cash register, and he guided her how to process them. My hot food definitely got cooler after that. I was so hungry by the time I started to eat, and I really don't remember how it tasted except I kept thinking I could use more pico de gallo for my nachos. I may not come back here though it's a very convenient location relative to where I work and live. However, the restaurant I normally use never gave me any issues. I hope you won't have any issues when you come here like I did today. I wish they would train their employees to provide better customer service like simple processing of coupons and such. Maybe it was her first day on the job. The interior of the restaurant looked very nice and up-to-date since it's a newly opened location after having done some remodeling from the previous tenant. I will highly recommend for everyone to join Chili's rewards club. It's free to join, and they will send you rewards from time to time. Most common one is free chips and salsa with a purchase of adult menu items. I think as long as you eat at Chili's every three months, you can maintain the benefit. Sometimes they will throw in fresh guac or queso for a limited time. I used my free appetizer reward as I mentioned it before. It's worth joining if you eat at Chili's at least occasionally. read more

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Previously on Pleasonton Road, we had this harmlessly prosaic, yet completely forgettable bar and so-called "grill" known as 'The World of Beer'. One stoically uninspired chicken sandwich and flavorless burger later, I wasn't at all sad this place was shutdown and, in its stead, was replaced with a Chili's. On post. At long last. But...does it hold to the test of time? Well, the food is pretty consistent with what you'd expect from Chili's standards. So, it at least shares that with its off-base counterpart. Where it differs though is....you guessed it--the service. The waitress herself wasn't all that bad. What was quite vexing, however, was the wait time for food. See, I was here on a lunch break with my boss and some coworkers. A...LUNCH...break. That means it really shouldn't have taken 8 million years to receive food. Alas, what should have been a brief 45 minute or less lunch rapidly turned into a 90 minute clusterf*ck. Somehow, the kitchen staff brought me ranch dressing with my boneless buffalo wings, despite me very deliberately asking for bleu cheese. Additionally, they forgot my fries. And so, the waitress had to be sent back to go get them. Luckily, those came out quick. Other than that, it's your typical Chili's really. I would certainly recommend coming here, should you find yourself with an inordinate amount of free time on post. So, if you have an important meeting to attend, maybe take that meal with you to-go. All CDC compliances seem to be in order here, complete with scanable menus. So rest assured, you won't drop dead if you decide to dine-in. All things considered, I'm gonna give Chili's on Pleasonton 3 patrons impatiently waiting for their lunches on an un-busy Wednesday afternoon out of 5. At least you know the burgers here will be served with actual flavor. read more

Service was AWFUL. The server got everything on the order wrong, didn't knew how to charge for the order try to over charge us... They keep giving our food to the table next to us. Manager talk to us but didn't make a difference or give better service. The server went to the table three times and was really uncourteous. I will never let this girl be my server again. And then she was mad cause I tip less than the % recommended Girl you did so bad so bad need be grateful I left something. If your server doesn't do a good job everything else gonna be wrong... read more

Horrible experience. Went for dinner and what was a 2 hour ordeal gave me nothing but an undercooked burger, slow and inattentive service, and being treated like we weren't even there. I asked for my recooked burger to be put in a to-go box and asked for the check since it was taking forever. Another 20 minutes rolls by, with a lukewarm "sorry" from the manager, and I finally get my food. Then I sat for another 20 minutes for my check. Food was cold by then. Still paid for it because I'm not the type to request a comp for a bad product or service, but I think it's very unprofessional to not diagnose the lackluster service and food and offer some kind of compensation. All in all, glad I will not ever be coming back to this location. Fort Bliss deserves better. read more

Great atmosphere. Very attentive staff. Manager even came out and chatted with us. Margarita of the month was great and came out quick. read more

Chili's - Boneless Buffalo Chicken Salad was delicious. - American Near Me - Fort Bliss, Texas

Our server, Sarah, was the absolute sweetest. You can tell when someone is genuine. Love, love, love her!

Waited an hour for an on-line order; it was one sandwich and fries. Got to my house with 10 mins of leaving the restaurant and figured out really quick that the food was not worth it. Fries are still frozen. The sandwich is sad as well. Last time I order food from here. read more

Chili's - Chicken bacon avocado sandwich with frozen fries. The cooks bacon is cold, the cheese is slightly melted but cold, and the avocado is sad. - American Near Me - Fort Bliss, Texas

The only reason I order from here is because of limited locations on Fort Bliss. This is such a crappy place. I can only blame the management and staff. The food is always good so kudos to the cooks. This is the 3rd time I had to go in and get my curbside order. I literally have to wait 10 min to talk to anyone while my order sits on the back waiting for me. I would recommend getting rid of curbside and having pickup boxes like Chipotle. Once you do that then get rid of the TIP add on for those orders because the curbside staff is horrible. I will continue leaving the reviews you earn every time I order from here!!! read more

After that BAD taste in my mouth from the food and management(see my review on "Buffalo Wild Wings" I walked around the corner and found Chilis. Great service food is good and Samantha The Manager is a sweetheart. Definitely coming back to this establishment!!! read more

Great food loved it it was very warm, fast, and delicious I couldn't believe it best thing ever

Ordered a full rack of ribs last night, and they were the most paltry ribs I've ever seen. It's almost as if they starved that specific pig for 3 months before butchering it. Absolutely abysmal. They were so devoid of meat, I almost wonder if they actually came from a chicken or a turkey. read more

So ordered my drinks and my meal. Currently waiting and they didn't bring out any chips or bread to snack on before our food came out. We ordered a water with no ice and there was ice in it. When my meal came it tastes good. I just wish the service didn't take so long. Maybe it was due to the the fact that out was lunch time and a huge volume of customers came through. read more

Food was good. Little heavy on the sauce but really good flavor. Bar service was amazing. Allie zag was so good.

I ordered over the phone, they said 15-20 min. I head over there and first about 6 of the waitresses were sitting down eating and laughing ok whatever I came in, one of them told me pick right over there, I paid and waited 35 min on top of my 15 min drive over.. I get home and they messed up our order but I had waited a long time I decided to just keep it. I wish the staff was better, the food could definitely be better overall not a good experience. read more

Glad it was open during these COVID times. The food was great! The honey chipotle sauce on the ribs were finger licking good!! The waiter was great and very attentive. Will definitely be returning soon. read more

Chili's - Smokehouse Combo: Chicken Crispers, Honey Chipotle Ribs, Street Corn, Fries and Garlic Bread Beek Quesadilla Mango Iced Tea - American Near Me - Fort Bliss, Texas

Walked in and took a bit to be greeted. More importantly, took over 5 minutes to be acknowledged. The restaurant itself was very hot. Everyone looked displeased and even the waitresses looked overworked. read more

We Had a party of three on a Monday night. We arrived at six ordered and our food did not get to our table until after seven yes you read that right. One hour to get three meals. The manager or maybe even the owner whoever it was he was a real jerk. We asked him where our food was and he goes I'll come back so he came back kind of gave us the food but not the condiments to go with the food and then he blamed the waitress. For his an inability to take a lead and be a manager. I Felt sorry for the waitress because he didn't prepare to have more cooks in the back. We will never go there again very disappointed, thought the base would have better service that's a joke. read more

Friendly service and the food was good as expected. Severs seemed a little disorganized on who had what tables/section. Food came out pretty quick. read more

I'm surprised to see I'm the first person to leave a review. My experience at Chili's today was nothing less than wonderful. We had Arturo as our server and he was extremely wonderful, kind, humble and his presence was so welcoming . He was very knowledgeable about the menu, got out our order very fast and checked on my friends and I constantly. If I could give him 10 stars for this review, I absolutely would. That man deserves a raise. Arturo, I hope you see this. You are doing a wonderful job. read more

Food was good, takes a little to get out to you. What do you expect from a new restaurant though. I like the fact that the menu is something you can on your phone, very fun and safe during COVID. Not that many draft beers. Overall was pretty good. read more