I come here pretty often but as a fellow restaurant employee you would think that if you see 15+ people in a to go take out line a manager who is strolling around an empty restaurant would go and help his employees but no I come here every Tuesday for take out but this is ridiculous read more

I've used online ordering for most of my orders and I've never gotten my food when I've set to pick it up, even with the new feature that shows that your food is ready I still waited +15 mins. The food has always been correct and tasty, just takes too long. read more

GREAT for wings and sporting events. The rest of their food is comparable to an Apple Bee's or something. Alcohol tends to be expensive but that is anywhere. I highly recommend get their wings. read more

We have been regular customers and visit BWW either ever or every other weekend in Dover. We also have been to other locations when we are out of town. However the bathrooms at the Dover restaurant are disgusting!!! read more

Plenty of beers on tap. Food is always good and tons of TVs . Better than most sports bars in Dover but a little more $$$.

I like Buffalo Wild Wings and have been to this location before but I sat at the bar for the first time. The food was fine but it was serious work to get "number 82" to notice we existed at all. They messed up my order and took forever. The bartender definitely paid more attention to the servers requests for drinks than his patrons at the bar. Cheers to tip sharing. I'm normally patient but I had to waive my hand in the air at him after 15 minutes of waiting for him to take my card so I could pay! read more

If I could give ZERO stars I would! Since the pandemic started we've ordered take out 4 times from this place. The first 3 times our orders were wrong. This last time was the final straw, we'll never go there again. I placed an on-line order at 7pm and was told pick-up time was 7:30. I got there at 7:25. After 40 minutes of waiting I went up to the counter and asked if my order was ready and said if it wasn't I wanted to cancel it. The girl asked my name, went back to the kitchen. She came out 3 separate times to give other people their food and didn't look at me or even acknowledge me! I waited another 10 minutes and a different girl came out, this time I told her I just wanted to cancel my order. She said "okay", got a manager. He came out, never asked me what was wrong, or apologized. Refunded my money to my card (which still isn't showing up on my credit card BTW), handed me the receipt and thats it!! Needless to say I was pissed! The lady behind me had been waiting almost as long as me and she was unhappy as well. In all I was there for 50 minutes. While waiting I noticed, one other lady had to ask for her order b/c she had been waiting for so long and they got 3 separate orders wrong. Totally unacceptable. This place has always been a disappointment compared to other BWW we've been to but this was it. I'll drive 45 minutes to Lewis, DE for queso dip before I ever step foot in this place again. read more

Wings are great if they are fresh, sometimes you'll get a cold wing or one that was sitting for hours under a heat lamp. Once they messed up my order but took care of it quickly. Great selection of beer on tap. wait staff great, they get frazzled when lots of customers come in but still ok. Little pricey but not bad. read more

Love the special deals for the wings on Tuesday and Thursday. I go their with my family once every two weeks and I've never had a problem. Keep it up! read more

BWW isn't what it started out to be. We used to go there every week, sometimes more. Now we are down to a few times a year. When it first opened the wings were impressive in size. A couple years later and they had dropped by 50%. We went there on 9-7-2011 and were completely disappointed. The wings have gotten even smaller, as if they could. I compared one to the size of my thumb. My thumb was bigger and I'm not a large person. Their excuse on this issue is that the venders can't get them any larger due to demand. That's not true. I caught a vender on the DL and asked him what gives on their wing size. He said simply that their wings come available in small, medium, and large. BWW has been ordering the smalls basically because their overhead is very high and patronage is down about 75% over 5 years ago. It's going to keep dropping if they continue to serve substandard wings. I used the bathroom while I was there and felt as if I should have gone immediately to the hospital for a tetnus shot. It was horrible! The sinks were very dirty and the towel dispensers were falling off of the wall. Even though it was not busy at the time of our visit we noticed several tables (about 6) that were not bused and cleaned even though the customers had left 20 minutes ago. I thought this location might be an exception until I recently vacationed in Chattenooga, TN. Their BWW was even worse and the staff was less than friendly. So I'd say this is a trend. If you just want a beer and watch the game you are pretty safe. If you want an outing with your family I'd say stay away. read more

If I could I would give a ZER0, for some reason the Dover BWW has horrible service, I waited for and hour and a half to get my meal when I sat down and yet the manager didn't even give us the meal for free or even a discount, and worst part it was during lunch time at work, never coming back read more

Definitely one of the lower end BBW's there could be. The boneless wings are always mediocre and never mouth watering tasty. The service is hit or miss depending on your waiter and the tables are never cleaned very well. Walked in and told the hostess we would like a booth and she stated she had none. We stated a table is fine and we turned the corner to see EVERY booth was open AND available. She apologized and sat us there immediately - she should probably check the floor before she starts her shift better.The boneless wings tasted of old oil every time you bit into them, and our appetizer came out way after the meal. For a 2pm lunch date when they aren't that busy this service/ food quality was unforgivable. Definitely would rather spend my money somewhere else. read more

Poor service. They can't count. Mediocre food. Don't get the boneless "wings" they're just nuggets of dry chicken. Watered down drinks. Corny vibe. read more

Definitely NOT Buffalo wings. So if that's what you are looking for, try the Anchor Bar in Buffalo or just about any pizza place in Buffalo. read more

Food is ok. The portions have gotten smaller and the wings aren't that great. If you want a mixed drink this is not the place to go. Mixed drinks are very weak and are expensive read more

I have been here quite a few times since this place has opened and I have to say, it is pretty darn good. It can get crowded at times, but usually it isn't too bad. The food is tasty and the service is high quality. Even showing up just minutes before close on a few occasions and they are always happy to see us. read more

I went to BWW for lunch and had a horrible experience. Our wait time was about thirty minutes and the restaurant was not busy. First thing I noticed after being seated and going to use the restroom to wash my hands was that the hand soap was empty. Then my waiter and another waiter on the clock were talking to another employee who was eating his lunch at a table next to us. The waitresses back was to us so it took five minutes for her to realize I needed a drink refill. Our food took 30 minutes to come out of the kitchen and there was only three of us we all ordered wings and fries. And to top it all off when my bill came they over charged me for my appetizer or so I thought. I asked to see a menu and the price was different from the one I had ordered from. I asked the waitress to grab me the menu I had ordered from and it was an old menu showing a different price. I asked to see the manager. The manager come to the table, he did not introduce himself just started talking. He said "I understand there was a pricing issue caused by an old menu. I apologize and I am willing to refund the difference." Then the manager attempted to hand me fifteen cents. Mind you I paid with a debt card. So not only did I not have soap to wash my hands, waited thirty minutes for ten deep fried wings, the manager insults me in front of my coworkers. He did not even began the interaction by introducing himself and asking what my concerns were he took the waitresses versions of my issues and assumed he knew what I wanted to see him for. This seems like a lost opportunity to get real time feedback from your customs to make your business better. I informed him of my real concerns which was not fifteen cents on a twenty dollar bill but rather the lack of manager oversight on seemingly simple items making sure employee's change the soap. Making sure that the wait staff doesn't spend time with coworkers on their lunch break in front of paying customers making them wait for drink refills, then not checking on the status of their order from the kitchen. Only an apology was given to me by the manager, not an explanation any reassurance that this would not happen to other customers or that the issues would be addressed. No, just an apology but I am the one that is sorry. Sorry I thought that anything had changed at this location from my last complaint to the manager. Good job upper management I guess if you don't care I don't and I'll take my business and all my coworkers business down the road to the green turtle. Where they value customer feedback not see it as an inconvenience! BWW -5 stars. read more