8/22/26 we placed an order for 20 wings, and a separate 6 wings all flats for all 26. We received 18 all flats and 6 mix. I called the store to notify of the issue. A week prior I also had to contact them as we were given 1 small ramekin of sauce for 26 wings and blue cheese instead of ranch. John, the manager that night, made that order right and refunded $5. When I called 8/22 about the missing wings (2) and not receiving all flats on the 6 piece I spoke to a female manager. She was argumentative and did not fix the issue whatsoever. I was planning to stop in today 8/23 even though it's a 45 minute drive. She said it would be her there today, and honestly not looking to argue. Wasn't looking for a full refund. Being charged for product not received is poor business practice. This is a coaching opportunity for the kitchen, expo, and apparently the manager as well. I have been in F&B for 19 years and this left a bad taste in my mouth. I have never been argued with for a problem I did not cause. She said the "all flats" didn't show on her end, I explained it shows the charge ($1.00) on our receipt. We continued to go in circles, so I decided to end the call. read more

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Service was good . Fairly clean , came for dinner during a rush . This wouldn't be my first choice in restaurants. My family always says they want it and I protest , but we were celebrating my son and that's what he picked . It was okay . Nothing to write home about . I had a chicken sandwich . It really didn't have any flavor . Rest of em got wings . One came out with not enough sauce . Other two were saucing . It was alright .. not my favorite place read more

I would give a one star if I could, I've been going to Buffalo Wild Wings since I was a child and this by far tops the worst one yet. Brand new location and all the tables were dirty with no one in the dining area only two people at the bar. The sweat tea was rancid and she tried to serve it to my twice. They were all slow like zombies haven't ever had such a shit experience at bdubs what a shame really read more

We came here to enjoy some great wings and some of their lunchtime wings special while traveling. We came on a Thursday where they have the buy one get one free on the boneless wings. They also had a $20 meal deal which includes two drinks, two entrée and the entrees come with one side item. The customer service was a bit slow for a place that was not extremely busy at all. They may have possibly been a bit understaffed as we had to wait a while to be served. Overall, the food was good as they have a lot of wing flavor options to choose from enjoying the Bogo wings is always a great deal and it can be plenty to share with others. read more

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Ordered off DoorDash and when it got to my house I didn't have all my food and then they tried saying they couldn't do anything about it bc I ordered off DoorDash. Hahahahahha. Btw I got the sampler and my bag was completely closed so my DoorDasher couldn't have gotten in my bag. So thank you bdubs for being complete assholes and pieces of shit. Fuck you and fuck yalls mamas read more

This is one of the better Buffalo Wild Wings I have been to. The service was quick. The food came out fresh. The location was clean and nice. Our server was nice. My only small issue was the server forgetting a few things, but it was all little stuff. Overall, it was an enjoyable experience. read more

Buffalo Wild Wings - Honey BBQ 6 Boneless Wings and Fries - Sports Bars Near Me - Dickson, Tennessee

I had the mango habanero and the jalapeño boneless both flavors were on point also had a few fries which were also excellent by the way !Co dinners got different flavors but they liked them also going here makes me wish their was a Wing Stop in Dickson I don't know if they will ever get on of those guess this is the next best thing in town like that! read more

Ella was not a good waitress brought us the wrong food and only had one refill gave me the checks to handout and not her handing them out her selves worst service I've ever had read more

terrible service, took 10 mins to get a server to order our drinks, food took an hour to come out. waiter barely got us new drinks.

If I could leave a 0star I would. The patio was disgusting, very dirty, trash and bird poop everywhere!! Also we had the Absolutely the worst customer service I've ever witnessed. Ella was our waitress and she lacked any form of knowledge of the menu. We also waited 20 mins for our son's food to be served and it was wrong, then she didn't even say anything just dropped it off and walked away, she Didn't give us time to respond or ask for refills. No one came back out for another 20mins (waited to get refills the whole time) and when we ask for the check she didn't even ask about our service or if we needed anything else. $90 bucks total for 4 meals and horrible service. read more

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Horrible customer service. 7 waitresses were standing at both the hostess desk and the waitress counter, and we waited over 20 minutes to even have someone come and take our drink order. Wound up walking out before getting to order food. There was 2 other tables sat with only 2 people, empty bar, and maybe 4 other groups on the other side. If I could give 0 stars I would read more

Walked in as a party of 6 adults. We told the hosts, two young girls, how many people we had. She replied with a stupid smile and looked around the restaurant and then us, leaving an awkward pause before she said, "There's probably going to be a wait!" That wasn't a problem for us. We looked around and a person in our party announced to our group "There is a table that just needed to be cleaned off." Just Acknowledging that it probably wouldn't be too long of a wait. Another host heard that and made it clear that, "That's not their job." When we replied how we never said it was, she repeated the same thing and said, "That's the severs job. Not ours!" We looked at each other shocked at the attitude she gave us about a conversation she was not even included in. We decided to go down the street to McAlister's where we were treated respectfully! It's now her job to let her boss know why she just lost a party of 6 and lost her location money! read more

My review is based solely on one visit and that visit was for takeout. I'm taking the time to review them because of this simply because it was a LARGE, time-sensitive takeout order for an event and the team at this location did a great job of handling all of the details. I initially tried to place the order online and ran into complications so I called, and the manager on duty helped resolve the issue and get the order ready to go for the following day when she wouldn't be there. That day's manager fulfilled their end of the process, and as a result we had everything we needed on time, hot, and to order despite some complications on our end. Friendly staff! Fair prices. I'd definitely use them for another event, and I'll definitely stop and dine-in myself one of these days. read more

I went to this place with a coworker and after being seated and waited for about 20mins we decided to move to the bar to get quicker service, same thing! So we decided to order through the QR code on the counter, about another 20mins later, the bar tender came to take our order. We informed her that we've already ordered through the QR code, and she looked us up to confirm our order and "pushed it to the back." About 40mins later my coworker's burger and app came out (all cold), bar tender said she was grabbing my food; she must of came out with 3-4 other tables' order (tables that came in way after us and ordered way after us, including that guy that sat next to us at the bar). I was fed up and walked up to the waitress and asked to cancel my order, without hesitation she just said "ok" She came to her register and had trouble, called the manager over and 5mins later the bar tender brings me the receipt that doesn't say "refund" rather says "customer walked out" lol. When I asked what happened to the food, she responded "it was sitting at the window for 20mins so I had them remake it, I can go grab it for you if you want." I was disgusted. She then proceeded to charge my coworker even after he paid through the app, after checking his bank account, the payment didn't go through even tho the order did? apparently nothing works well at this location. I must add The register was about 10ft from us,, the manager never came over, never apologized, didn't even acknowledge us. I see who trained the bar tender. This was more sad than frustrating - I will never return here. read more

DO not go to the BBW in Dickson, TN. You'd think for this ($16 total and no drink) my food would at the very least be WARM. My fries were almost cold and they skimped me on them, as you can see. The wings tasted okay but I had to reheat them in the microwave. I did order to-go but I came 3 mins earlier than when it said my food would be ready and my job is literally walking distance from BBW. Been to this location a number of times but this time is the last time. Their prices are too high for room temperature half way decent small portions of food. 1/10. read more

Buffalo Wild Wings - BBW - Sports Bars Near Me - Dickson, Tennessee

I have tried for a second time to set up an account at BWW. It still won't take my info. The first time I went inside and placed my order and waited 20 minutes! The wings are good, but not worth the aggravation. There needs to be work on their App. read more

About two weeks ago we had a Sunday dinners at this restaurant. The waitress was up beat is all I can say good about the place. First my son in law had to make three choices before she found one that they had a when that one came it was a particle glass because the keg ran out. When I tried to order a cheeseburger I was told I couldn't because they weren't thawed out. Then we were told they didn't have any onion rings. I did not see the bill but now I'm told it was for much more than it should have been. I'm wondering it the waitress forgot to cancel all items we tried to order but weren't available! Please do not waste your time and money eating in this restaurant. read more

Ive eaten at many of BWW and I really like their food a lot. I have also had pretty bad service at a lot of them. This location, is by far the worst service I have ever had. We came on a Saturday around 1:00. It wasnt too busy but it was busy. We were seated right away at a booth in the corner. We ordered drinks and chips and queso which took a bit to get. We had two other tables seated in the time we got our drinks. We both ordered traditional wings, a small and a medium order. Nothing special. It took 50 mins to get our order. The table beside us ordered chicken strips and a burger and they got their food first but the women complained twice before it arrived. The other table got a burger and something else and they also got their food before us and then took it to go. The server was nice he just had no clue how to handle the time it was taking to get the food and the customers getting angry. Also when we sat down the booth seat was filthy and the table was still wet. Ive just never seen wings take nearly an hour to cook at a BWW...very interesting. read more

Just a warning that buffalo wild wings manager Ms scarlet does not understand customer loyalty and backing her people. I ordered the tall house beer and the waitress repeated back dos Equis. I corrected her and pointed to the menu specifically and she said ok. The bill came after two rounds and the waitress had accidently rung it up as dos Equis. I pointed it out to the waitress and she said my bad, let me get my manager to correct it. She went to manager who said that was how it was rung so we can't fix it. We are regular customers part of the loyalty club but this was just a slap on the face. While the difference was only $14, that represents another meal. Eating out is becoming a luxury and these establishments need to understand how important loyal customers are and how expensive it is to lose one. read more

I will say this is one of the cleanest BBW I've ever been in. The service is always great and the food is for the most part hot and correct. It's the main place we end up when we come into town. Friendly people. read more

Staff is so rude lol especially the older lady with shirt curly hair at the front desk. Didn't greet me and gave me the most annoyed look. Literally just from a pick up order, I wouldn't eat at this location again. read more

Came for lunch on a Wednesday. Very speedy and professional service. Hands down one of the best bww locations I've visited.

Out of fries got charged for tots when it should have been an even swap and the Mac and cheese tasted like it had cinnamon in it

Terrible quality food & extremely slow service and I have gave them 3 chances hoping each time was just a off day.

Went back while they were open, very poor service. Had to ask for part of my meal 3 times, my moms 2 of 4 meals came out 15 min before the other 2 and the last meal came 20 min after the third meal, would not recommend for a family or date experience read more

Been coming here a couple of years and food has gone from being very good to fair at best Rating of two due to bad management seems to be a celery shortage and wings have left in microwave too long read more

I've come here many times and 90% of the time the service here is awful. But my most recent visit really gave me a reason to stop coming. Ordered to go online and waited 30 minutes before going to pick it up. When we got there and paid, they wrote down our order on a sticky note and took it to the kitchen and we waited another 30 minutes, so an hour total for a small order of wings and a wrap. Got the food and it was obviously rushed. Fries weren't even cooked, they were all soggy and lumped together, there was about 4 cubes of chicken in the wrap which was also soggy like the tortilla somehow got wet. While we were waiting, many people came up to ask for things because their waitress hadn't been by for a long time. And just about everyone got tired of waiting and brought up their own bill to pay. Didn't see a manager circle the restaurant even once to check on how things were going. And for reference it wasn't a very busy night. Pretty average amount of people and staff. Unfortunately this isn't the only bad experience we've had. Take the longer drive to go to the Clarksville restaurant. You'll spend the same amount of time waiting for stuff at the Dickson one. read more

Went today after visiting a few times recently. Ordered onion rings with my burger. The waitress was so excited to replace the onion rings for the fries. She came back soon after to tell us that they had run out of onion rings. She went on to say how surprised she was because they had been serving them all afternoon. It was only 2pm on a Sunday. A few minutes later my husband told me to look over to the table next to us and they were being served onion rings....these people had come in after us and served after us. Will not return. Not sure why she lied. Would have paid extra for the onion rings if given the option. Bye bye. read more

Worst service and food ever! Not just this place, but the whole chain! Our waitress was terrible! The only thing keeping this shit show going is the TV's! read more

Horrible service. Went in to eat at 5pm on a Thursday. Place was empty. Waites about 5 min or so to be seated. Just stared at us. Eventually some people came in behind us and were seated immediately so I left never to return. read more

Friendly, courteous, efficient waitstaff. Ordered wings to go & had an ice cold draft while we waited. Food was ready before we even finished our beer! Highly recommend! read more

Asked to be seated outside and when we got seated we thought everything would be fine. No. We waited for over 30 minutes to order at least our drinks but nobody came outside. If they were packed I would understand, but the place was practically empty. read more

Their service here sucks, chicken is cooked but you have to fight it off the bone. Atmosphere is ok. I expect the manager doesn't have the proper training. Focus on the customers! read more

Stopped here yesterday as we had never been to one. Service was good, friendly staff. We had a steak wrap, buffalo chicken wrap and onion rings. The steak wrap had quite a bit of meat and was very good. The buffalo chicken wrap was good, but could hardly find the chicken in it, lots of lettuce, cheese and tomato. I would guess there wasn't even a whole chicken tender in it. Funny how a chicken place skimped on the chicken but not the steak! The onion rings were the best we have had in a long time. We order them almost everywhere we go and these were great. read more

Went into the place to wait for a friend..had the fried pickles and the dessert nachos..both were great..loved the dessert nachos ..never had them before..Will go back for more..the staff was great ..Friendly and efficient.. read more

Loved the food great atmosphere the waitress was weird staff seems ok I'll definitely be going back good wings beer and burger

I've never had a bad experience at bww! Last night was my first time being at this location and I was disappointed 100%. I went with my boyfriend and his friend to watch the game, when we first got there we were told it's a 20 min wait, so we sat down and didn't have to wait 6 mins before being seated. Whenever we got our food it was cold, not served fresh or hot like everyone else's food. We didn't even get utensils to eat with. We ordered wings and they were hard and barely had sauce on them. 2/6 wings were edible for both of us. I had got a side salad, it was fine and he ordered a sampler platter. He did not touch any of his food. He took a bite to try it and never touched it again. I wasn't about to let him pay $42.00 for food he didn't eat, or take to go. The manager working gave us a discount which was very nice of her but we left hungry I will not be returning. They give terrible service I feel like it was on purpose. read more

im here right now. ive been waiting 35 minutes for 3 chicken tenders............ how? this is ridiculous!

Our server Daniel was terrible, it took him walking past our table 4 Times before greeting us. Then when he did we were ready to order. I got a burger and salad both came out together.... recommend to bring salad first. Then I asked for a little extra dressing and after walking by the table a dozen additional times never asking if our food was ok or if we needed any thing. And he said that he would bring a bone basket and surprise.... never did.I had to get up from our table and go to the bar to get drink refills and almost did it myself but another waitress gladly took care of it, the only nice thing about our visit. Wow not even busy and such bad service... not that we have many choices in Dickson. But save yourself the frustration of going here... order it to go or choose a different restaurant. read more

I always enjoy going to the Buffalo Wild Wings in Dickson! The food is excellent (especially the teriyaki wings), the staff is both friendly & professional, and it's the PERFECT PLACE to watch NFL football games on a Sunday afternoon! It's a great place! read more