Skip this place and goto the roadhouse. Stopped eating at Hooters as their wings went downhill years ago. Welp, BB is on their way to the no go restaurants for me. 2nd time: under sauced, overcooked, cold wings brought to the table. Couldn't even put a fork thru two of the wings . Even the sign on the wall says Saucey- its a lie. The waitress excuse was she didnt know what was going on in the kitchen. With the fights on, I would have gladly sat and drank beer with my wingsz. But poor service and food made me opt out . read more

Buffalo Wild Wings - Sports Bars Near Me - Bristol, Virginia

The last 4 times I've been at this location I've not saw a single employee. They had the TO Go orders on a shelf for self serve in front of the cash register to the side. The last time, nobody was in the location and after 5 minutes I had to grab my order. Today, I saw no one on the floor. The TO Go area was empty, and the shelf was moved behind the counter. I walked behind the counter to get my order. An employee screamed and yelled, at me aggressively from the bar area, then glared at me and stomped over. She was very confrontational. She later gave a very unemotional apology. It appears the pick up survey was disabled, out of concern of a bad review. So I will leave one here. Pretty concerning an employee screamed at me...I see why this place is always empty and never staffed. read more

I chose the "Make My Own" Burger option on Door Dash, and despite leaving options unselected, I still got Pickles, Tomato, Lettuce, and Mustard on my god forsaken burger. Even after removing all of that MYSELF, one bite and it still tasted absolutely awful. I was so hyped to try the burger from here as I love trying new burgers, and their ineptness at getting an order right has turned me from ever giving this stupid establishment any money ever again. They clearly do not care what their customers want, so no one should ever give them money or business. read more

This place has done a total turnaround and is top notch!!! Fast and friendly service, delicious food, and very clean . I really enjoyed our night out and can't wait to go back again soon!!!! read more

The celery looked like it was pulled straight from a science fair. My online order took over 30 minutes past the quoted time, even though the place wasn't busy. Servers came across as unfriendly, takeout boxes weren't clean, and the TVs had little variety or engaging programming. Poor time management and overall disappointing experience. read more

I was in town for work and had about an hour to kill before meeting the guys for dinner so I decided to stop in here for a couple of beers. The appearance is on par with most other BWW locations, large space with ample seating and an abundance of TV's lining the walls. The bar area was toward the back of the space, and looked like it seated around 20 people. The place was dead, even for a Tuesday evening, probably only around 5-8 other customers in the whole place. As a comparison the Texas Roadhouse across the parking lot was packed. The bartender was pleasant and attentive, and checked on me often. I did not order food on this visit, but BWW is usually pretty consistent on food quality from one location to the next. I did have a couple of beers; the Yee Haw Dunkel, and the Devils Backbone Vienna Lager. Both beers seemed fresh with no apparent off flavors from dirty tap lines. The tap list seemed a bit uninspired, but it is a BWW not a craft beer bar. After reading through some of the other recent reviews I can see why the place was so dead, there seems to have been some negative experiences over the last 1-2 years. Fortunately I didn't experience any of these issues during my visit. read more

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Walked in and sat down for 10 mins. 3 servers made eye contact with us and no one came or acknowledged us. Left after, no one clearly wanted to serve us. read more

Im not sure if you get more food when you eat inside, but for $25 i was expecting more fries as they only gave enough for 1 person and I paid extra for chili cheese and they just plopped like 2 tablespoons of chili in the middle. The food tastes like I cooked it at home straight out of the freezer. The wings were over cooked and not what I expected ordering from a "wing bar" read more

Got here at 6:01. Was told 20-30 minute wait. Sat down at 6:42. It's 7:19 and still waiting on our food. Worst Buffalo Wild Wings I have ever been to. read more

Worse wings I've ever had in my entire life. Beer is flat. And worst of all it's not even cheap don't waste your time or money you'll thank me later. read more

My boyfriend and I go here often and have NEVER had such a bad experience before today. We go in about 2pm, it wasn't super busy. One server got our drink order followed by another server taking our food order. Someone from the kitchen (I believe it was a manager) brought us our food awhile later. We didn't have any silverware and I told her I had ordered extra sauces on the side that I didn't receive. She said she'd go get the sauces--never came back. Which, wouldn't have been an issue had our server came and checked on us once we got our food--she didn't. Both of our fries were cold and we sat without silverware for a few minutes with our server nowhere in sight before finally asking another server if they could get us some. When our server did finally come check on us some 10+ minutes later it was only to ask if we needed boxes. I told her the fries were cold and she proceeded to tell the lady (possible manager) who had brought our food out. I was asked "were they cold when I brought them to you?" Yes, they were and you would know that had we been checked on once since we've gotten our food and I still never got my sauces. I understand people have bad days. However, this was a bit ridiculous imo. Needless to say, Liz did not a get a tip today. read more

I tried to eat here the other night while passing through on business. The waitress was rude and inattentive. It was about 11 pm and the restaurant was empty other than a full bar which landed me at her table. I ordered boneless wings and about 25 minutes later, I hadn't seen the waitress and not one plate of food had come out of the kitchen (I was sitting right beside the kitchen. Instead, all of the employees were socializing in the kitchen and some taking "smoke breaks" out back. They were having a good ole time amongst themselves but I never received the first bite of food so I got up and left. Poor customer service. read more

I've been coming here for about two years now and today was the worst experience I've ever had. Paid $38 for 15/15 wings with 2 types of sauce. When I received the wings to go, I looked in the bag and there was 8 sauce cups. Looked at the wings there was no sauce on the wings. Asked the waitress and she gave me a piece of paper that had microwave instructions on how to warm it up and put sauce on. I told her that's why paid $38, for them to put the sauce on. Just do your job, what if I ate at the restaurant? Would they bring me a bowl to mix up wings/sauce ? read more

Buffalo Wild Wings - a bowl of buffalo wings - Sports Bars Near Me - Bristol, Virginia

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I'm not a big fan of BWW so that hurts them right off the bat. I tried not to hold that against this location since it was my first trip here. First thought was that this location seems small to me for some reason. We came for the BOGO boneless wings on Thursday. I think you could do 6,10, and 15 amounts at BOGO. You got your choice of 1 sauce with 6, 2 for 10, and 3 for 15. I did 10 with the Thai Curry on 5 and Mango Habanero on the others. The wings came out dry and crusty. They had plenty of sauce, it was like they had been sitting under the warmer too long. Have you ever gotten the wings or tenders in the cup at Walmart's deli or at a convenience store. That is the texture that we got. The Mango Habanero was decent tasting but the Thai Curry was not a good selection at all. We had a couple of beers and that is one of my gripes at BWW's. They are always overpriced on alcohol. We sat at the bar and got an uninterested bartender. She spoke to a few of the regulars but seemed more interested in her phone. We didn't do without anything but eh, you know the feeling. I won't say that I will not ever be back at this location, if someone invites me or something. I am saying that I won't suggest this place over other restaurants. read more

Me and my sister visited the restaurant on Saturday afternoon and got seated with Melody. It took a while for her to come to the table and get our drink order, but after the wait, we just went ahead and placed our food order as well. I order a side caesar and a order of 10 bone in wings and my sister ordered a side of fries and 10 bone in wings as well. We got our food pretty quick, except my sister fries and I had no silverware to eat my salad, since the wings came out at the same time as my salad, I tried to wait to get my silverware. We waited 10 minutes to get the silverware and still no fries mind you. So my sister got up and asked the next server if she could have a fork and he was nice enough to oblige. So I ate my salad and the hostess came back one time, filled up our drinks and just left without anything else not even the fries. My sister said not to worry about it, so she finally came back and brought our check and guess what the fries were on there. She finally came back to get our payment and I just paid for it, when she came back I advised her that I didn't receive any fries and she then informed me with a crass attitude that I should have told her and I told her that it wasn't my job to inform her and then I told her about the silverware and she said she was getting it, but I shouldn't wait 15 minutes to eat my salad. She left the table with a snarky you have a nice day and left. I will never be back to Buffalo Wild Wings in Bristol, if you have time go to Kingsport or JC, much better service. The only reason I gave it a 2 is because our food was fairly good, service was HORRENDOUS!!! read more

Went here to watch the return of Jon jones in a ufc payperview. 8pm hit and they still had basketball games on that were not even in the top 10. 8:30 hit and still basketball and no ufc. I requested them to put it on and they couldn't find the fights. I left to watch it at home. read more

It took sooo long. We were there for hours. The servers just stood around talking to each other. A four top near us got served first after we had been waiting for nearly an hour to just receive water. The tables don't ever get cleaned. The power went out which made the grill not work- which doesn't make any sense. It's a gas grill it has nothing to do with power! Overall terrible service. Even the alcoholic beverages which were just beers took them 40mins to arrive. read more

RJ and I stopped here for lunch on the way home from Alabama on Monday, Oct 9. Not all the BWWs have my favorite frozen mango strawberry margarita but this one did, score! He ordered chicken Caesar salad and I had the southwestern chicken salad. The salads were good, chicken was juicy, and service was fast which was great because we needed to get back on the road. read more

My wife and I used to eat here one or twice a week for the longest time but the service and attention to detail has gone to shit. I personally hate that they leave your food on a rack when u order online people aren't honest anymore so they walk up and take whatever orders they want. My order was taken so I had to wait an additional 30 minutes for my food. No discount given or offered and then I get home and it's not even made right. I said before I wouldn't go back but I decided to give it another chance but that won't happen again. I asked specifically for no hot peppers because of my allergies but they can't read i suppose. read more

Horrible service and terrible food. I ordered 10 boneless wings and they came out hard as a rock and dried up. You could tell by looking they were old. I told my waiter about him and he first shrugged his shoulders and said he would take care of it. He told me the cook said he would make them fresh this time. So you aren't serving fresh food all the time? 30 mins later he returns with fresh boneless wings. No discount or anything. 21 bucks for bad food and service. Never again!! read more

There is still good people in this world. Kylie and I experience it last night at Buffalo Wild Wings(Bristol). We had the sweetest young lady with a heart of gold, as a server. She was very attentive to us. Always checking on us. Kylie and I were talking about my dad. We had some tears in our eyes. When she came by to check on us. I could tell she didn't know what to say. I informed her that I had just lost my dad Sunday. She gave us her deepest condolences and left. About two minutes later, she comes back with a ice cream sundae. She said "I know you are having a hard time. I thought you two might enjoy this, it's my treat." I started crying and thanking her. This touched our heart Thank you Hannah. Keep being a kind hearted person. read more

Buffalo Wild Wings - Ice Cream Sundae - Sports Bars Near Me - Bristol, Virginia

Went to this location passing through on business. Was told by the host to sit anywhere in the bar area. After sitting there for 15 minutes with 3 different waitresses walking by and not asking if they could take our order me and my business partner left. Would tell anyone this is the worst Buffalo Wild Wings on the planet. read more

The place was disgusting. The floors had food and trash everywhere. Tables not cleaned off from previous customers but workers just standing around. I ordered wings and a side of fries. My wings were warm. Not cold but not freshly hot for just coming out. My side of fries were literally smaller than my daughters kid portion of fries. Even the waiter said he told the kitchen to make more fries because that wasn't enough for a side but never saw the fries. Staff didn't really care. They were more into socializing and hanging out than working. I'm a pretty laid back person. Not a lot upsets me. But it was terrible. I encourage you to go somewhere else. read more

This could be one of the worst experiences I have had eating out in 40 years. The kid who took our order said right upfront he was new, so I give him a pass for not knowing that a Manhattan up meant not on the rocks. But then others drinks at our table weren't right either. So the bartender didn't know his job either. Then the food came. I ordered the Buffalo Mac and cheese, which the menu said came with Buffalo chicken tenders. There was absolutely nothing "Buffalo" or "tender" about them. They had been dipped in no sauce whatsoever and the nuggets had been cooked so much they could they bounced off the table. Literally, I bounced a couple. I think the waiter knew something was wrong but was hesitant to come to the table. He did eventually and I demoed the bounciness of the chicken. He agreed it was not appetizing and said he would check with the kitchen. By this time the Mac and cheese had gone cold and greasy. At no time did the manager ever come to the table. About 10 minutes later waiter brought some tough chicken nuggets that had been dipped in a little Buffalo sauce as a replacement but it was too late. Then they charged me full price for the meal. I said the beer I ordered to replace the bad Manhattan was the only thing that wasn't screwed up about the meal, he talked to his manager (a conversation that took place 5 feet away from our table) and came back only charging me for the beer. The manager still never approached our table with an explanation, apology or anything. She made the kid take the blame for the kitchen instead of owning up to her restaurant's faults herself. That's just wrong and if a symptom of BWW a good reason not to go back. To any of them, in any city. read more

We stopped for lunch on our way to NC. We quickly started rethinking our decision. It took forever to get 'noticed' before we could order drinks (tea) and appetizers. Once we ordered, the food came out rather quickly but she failed to tell us they didn't have the sauce we wanted, so the wings were wrong. Everything else tasted warmed up and stale. It's disappointing as we love going to a Bdubs when we can. But we won't be coming back to this one. read more

I rarely leave Yelp reviews and I try not to be that person, but this was bad... The place wasn't busy at all but every table that was empty had piles of trash all over it, and stayed that way the whole time we were there. Waiters were all walking around like they had no clue where they were. We had to ask for our table to be cleaned minutes after we were sat. Wings came out wrong and the other order was room temperature. Not gonna go any further but the place is lousy. Smh read more

We ordered a "to go" order for the first time, and it will be the last. This was also our first time trying Buffalo Wild Wings. Our boneless wings were not even wings--none were any bigger than the size of a nickel. In one of our 10-count boxes, there were only 8. Some of the "wings" were so small that they were only breading with no chicken! When I called this store to let them know and was calmly trying to explain what happened, the guy who answered the phone was far from courteous--he cut me off while I was talking, talked over me, and was rude and defensive. There's nothing we can do now about the bad food and poor service--they didn't want to listen to what I was saying, much less attempt to make things right. read more

My first time here..at this location. Had the grilles buffalo chicken tacos, they hardly had any sauce on them, gave me 3 ketchup packets for a large fry. Server was nice but an underwhelming experience read more

Hungry from driving all day we decided to stop for dinner. Started off well but ehen we sat there forever after ordering and the table of 4 behind us who came in well after got there food first was disappointing. Not as hot as it should've been. Just meh. read more

Won't be coming back to this one. I've been several times In the past but never again. Insanely slow service and beware if they mess up your bill. We had three beers, a water, one snack sized wings and one medium sized order of wings, a side salad and some fries. $80! And when we brought it to our server's attention not a thing was done to try and remedy them overcharging us. Poor management, nasty restrooms and in our case an incompetent waiter. I've given this restaurant three chances and every time it's something else. Donezo! read more

Ordered a Dos Equis draft beer, and after about 15 minutes waiting I was told they were out. So I ordered a Modelo, and waited again to receive it while I could see it sitting at the bar waiting to be picked up by the server. My wife ordered a Buffalo chicken wedge salad - when it came to the table it had 1 piece of chicken, the lettuce wasn't a wedge but leaves of romaine, and there was no silverware to eat it with. My wife requested silverware and the server brought a flimsy plastic fork and knife, which wouldn't cut the lettuce or chicken. Had to ask again for "real" silverware. THEN THEY BROUGHT THE CHECK - AND WE GOT CHARGED FOR A BEER THAT WAS NEVER BROUGHT. NEVER AGAIN BWW!!!!! read more

Server, Kaitlyn, was very nice and accommodating! Unfortunately, the hostess was not. A less than stellar welcoming and point-to-table seating lead to an even poorer farewell as she apparently left work at the same time of our departure (10pm, 9/5) and sent us a nasty look and horn-beep at the stop-light she pulled up behind us at. I guess we didn't turn fast enough? Definitely brought back the bad memory of her greeting and left us with the same feeling of our overall experience. Careful on the mixed cocktails from the menu as they tend to be rather sweet. Remaining staff and facility was pleasant and satisfactory. The importance of first/last impressions though, cannot be overstated. read more

The waiter was nice asf and was an eagles fan!! And they where playing Godsmack and Nickelback!! Amazing place

Worst service and management experience EVER ! The wait on a to-go order was a full hour after placing on a weekday evening with not many customers. After asking to speak to the manager I was rudely told he didn't know where the food ordered was and told not to get an attitude very aggressively. After waiting an additional 10 minutes I finally received the food with no apology and another aggressive encounter where I was told that asking to speak to the manager was aggressive and unnecessary. I will NEVER eat here again, I will never step foot in the restaurant again for any reason. And I will make sure I tell everyone I know to do the same. This business should be shut down. The food is horrible these days and never gets better. The wait time has gotten beyond reasonable and understandable even with staff shortages. And the management experience is hands down the worst customer service I've ever had in 33 years on earth. If I would have spoken to a customer this way I would have been fired. Staff shortage doesn't give employees and managers the right to be outwardly aggressive and hostile . read more

my family and I had just ordered our food and appetizers, we had just received our drinks when a Buffalo Wild Wings employee (later identified as the store manager) stood near our table and proceeded to YELL at a female Buffalo Wild Wings employee. She had pulled out her phone and was texting, he told her to put her phone up and said "I don't care if you're on the phone with Jesus Christ put your phone up" (I thought he said damn, but he denied cussing.) it's Easter weekend and race weekend. when I tried to address this with him he bumped into me, began yelling at me with spit coming from his words and kicked us out. The manager Refused to give his name and when I spoke to the waitress he had just humiliated I advised her she doesn't deserve to be talked to or treated that way by any manager. the male manager then got in between us and tried to tell me I wasn't allowed to talk to her. This continues but the rest applies to the BWW DISTRICT MANAGER. This manager has anger management issues with employees and customers. Terrible management no communication skills, and no manners. Go to Kingsport or Johnson City BWW read more

Haven't been to one of these establishments in years and tonight we stopped while traveling back to TN! Horrible - street tacos were so full of onions and meat was sparce! Salty as all can be! Chicken wings seemed boiled not crispy and rubbery! Salty way salty! Service was not up to par! Never again! read more

I would give this a 2 1/2 but that's not on yelp. I've came here multiple times and it's very expensive except on the special days, Tuesday and Thursdays I think. One time I went there with about 8 of my friends and there were barely anyone else in the restaurant it took forever to get our drinks refilled and then our checks took even longer to get and then to get back it took me close to 20 minutes and I just had to leave. It wasn't just one time but also multiple times it's taken forever for the drinks to be refilled even when there is no one in there. The food is decent but heavily over priced. read more

Took an outdoor seat as that is that was a open, it's open because nobody is serving the patio. I guess when they gave me the menu a server come would come and take my order. After waiting 20 min I left. read more

Love this buffalo wild wings, cold beer, hot food and a great game day experience. Everytime I come here the service is efficient and friendly. The dessert nachos are awesome! read more

If there was an option of no stars this place would be it.. as a customer.... I will never give any of my money to this establishment! if you enjoy good food and beer don't come here! Even the people that clean the beer taps say buffalo has the dirtiest beer in town if not the state. Not to mention it's free to clean. They overwork and underpay their employees. They are most likely not using gloves to cook anything and don't care if your server makes a dime. There are roaches everywhere of all sizes even in the grill where the food is cooked.. the beer battered chicken is made woth soda water not beer.. if you like lemons or limes with your drinks they came out of a box of molded fruit. If something comes out wrong and they don't have to completely remake it they won't. if you want less than 5 minutes for your wings they were pro made awhile ago and have been sitting in the back forever.Also don't forget to check your drinks for flys! read more