Honestly just skip this store and shop at smaller resale stores if possible. This place is an overpriced hipster "thrift store". One flannel was like $17 here. Wut. read more

I found this place on accident. And very happy that I did. Not only that you can shop there and find some exclusive, trendy, fashionable things. But also, you can sell you stuff. That's what I did today actually. They do it right in front of you and it doesn't take long, which is great! The girl was very please and kept conversation going while checking my cloth. If your stuff qualifies for their purchases you'll either get a cash back (33%) or store credit (50%). In doing so (selling your clothe) you'll get a great reminder of how much money you spend on things you hardly wear. read more

Crossroads Trading Company's weird cousin. They will buy the kitsch Crossroads won't. The selection is not as good as crossroads for men's stuff in my size and they even seem a bit more expensive? I still like it. read more

Buffalo, you've done it again. Made my Sunday and filled my closet with such goodies. Walked out of there with a vintage black and white blouse with adorable gold buttons, Zara Horse head printed blouse with studs along the shoulders, a black blouse with lovely gold sequins on the front from Top Shop, a pair of cerulean blue DL1961 jeggings (in what looks to be new condition), and green printed Zara trousers, all for less that $100. Steal steal steal. A week prior I bought adorable bright orange Ann Taylor Loft pants and a cute military style jacket by Banana Republic Heritage. Your staff is lovely, and they know my face so well, it's like running into an old friend every time I go in. One girl even called me her favorite customer! Thanks, pumpkin. I love all you ladies and men that rock this store. read more

I'm not in love with the space but I was impressed by the quantity of stock and quality of service. I went in to buy a costume for Biff (Back to the Future) and while choosing between pull-overs an employee E-Z(sp?) came up to me and offered help--when i told him my concept he brought me around to several articles that fit the description. he helped me finish up the outfit and find a new coat for the fall. the store is a bit pricey for a thrift store but overall it was worth it. read more

I am always a fan of this vintage store. Actually, my daughter really likes this store. Sure, its a bit small. But if you want clothes with some character, or want to get rid of some clothes for cash, this is definitely the stop. read more

I think this store is good to browse in, even though you rarely find anything really worth the price- but selling to them is just a horrible experience. I dont think they are actually interested in selling anything actually COOL. I've been to ones in Houston and California and I've never had a good experience at any of their locations. I don't know there is something about this place that doesnt sit right with me...maybe its the staff, or that the prices alway seem severely over priced for old H&M and T-shirts. Keep walking down the street I says! read more

I like coming here because me or my husband always leave with at least one cool thing. The store is very crowded which is not fun. I have tried to sell here a couple times. I had a bag full of name brand clothes that are in great condition and have only been worn once or twice. Hell I had a few things with tags still on them! The wouldn't take anything. The only thing they took was my husband's vintage brown leather jacket that had a huge white paint mark on the back! Are you kidding me? C'mon! read more

Huge selection of 2nd hand clothing, accessories, and shoes. Everything is well organized and affordable. It does have an old musty smell to the store though. All in all a good place to find random pieces to add to your closet. read more

Total waste of time, don't bother coming here to sell clothes. They are extremely picky and didn't want any of my high end or name brand clothes, just a few faded plaid shirts that I got $3 each for. On top of that, staff were condescending and annoyingly chatty while sorting through my stuff. I just felt cheap walking out with 90+% of what I walked in with. I'll certainly never go back. Save yourself some time and donate to Goodwill or salvation army. This place makes me so mad!!! read more

This place has become my second house lol. I always find some nice vintage pieces. I'm a vintage fan so I couldn't be more happier. I sold some of my clothes once and the transaction went great. The lady was nice ans she gave me some tips on how to sell more, which I really appreciated. You get more of your money when you chose store credit. The staff is friendly except for one rude cashier. Anyway this place is great! read more

I went in here to sell some clothes for the first time yesterday and got a pretty decent return. I'm turning my closet inside out now to see what else I can get rid of - will be coming back for sure. Keep in mind -they only take clothes from the past year and what's trendy or "in style" at the moment. read more

My favorite shop on Milwaukee Ave. I've found great blouses for work, dramatic dusters for Halloween costumes, and sturdy shoes for city exploring. It can be tight navigating between the racks, but it's all worth it when you find a gem. read more

My favorite thrift store in Wicker Park. I've bought soooo many cute dresses here. Even though they were all $10 or less, it is still dangerously easy to get carried away. I love their organization too, thrift stores are hard enough to maneuver, but they manage to have everything organized by size. You can tell they work hard to keep it up, too... I never find a size out of place. Perfect. I just wish there was more space and not so cluttered, but they do well with what they've got. Tip: if you use your own bag, you get a token to donate to a local charity. I am a fan of this. read more

I went up and down N. Milwaukee looking for clothes - and the only thrift store I spent any time on was this one. I LOVED this store and spent a good hour and a half there searching the racks and trying on 24 pieces of clothing. I walked away with 12 pieces for just over $200, including several designer brands. What I liked: it was clean, smelled nice, and people were friendly. The place was also hoppin' - which is a good sign. Clothes were coming in and going out. The selection was great - you had your H&M, but also Betsey Johnson, BCBG Max Azria, Velvet, Free People, need I go on? The prices were good. You're not going to find that $3 pair of Paper jeans, but you can find quality brands in GREAT condition for way less than retail. Totally worth a look because it doesn't feel like you're buying other people's dirty laundry! read more

I've come here probably 3-4 times to shop and each time I just haven't been impressed. I have a Buffalo Exchange where I'm from that's my go-to store so I was excited to find there was one in Chicago, but each time I go its just a 'meh' experience. First of all the store is very small, so you are squeezing to look at clothes the whole time. While a lot of their clothes are cute, none of them I ever find are worth the price they have on them. They do have a pretty large selection though. Not a ton of shoes or skirts. I'll probably be back again just because I know inventory at these stores are always changing, but it's nothing I would run and tell everyone to go to. read more

I'm a thrifter but still a lil bougie. This spot allows me the chance to fulfill what ever fashion need I have for everybody in my family. Staff is super friendly. That's why I keep coming back! read more

I've had a pretty even experience when it comes to Buffalo Exchange. I've found some pretty decent things here. My only complaints really are that I wish there was more variety in the sizes (not everyone is a small or medium...) but that may not be their fault--it's probably dependant on who brings their stuff in. Sometimes the prices are a little steep for used stuff, but you kind of have to shrug and say "It's Wicker Park". I've found some really amazing accessories here. They have a good mix of funky and traditional (while my office is biz casual, I still need to reign it in...) and I've always found stuff I love and will reuse over and over. Never sold here, so I can't say here or there on it. read more

One of the better resale shops. Well organized, decent selection of in style and wearable clothing, and you can occasionally find a REALLY GOOD steal. I'd say if I go to buffalo exchange 5 times - 3 of those times I come out with a steal. In my opinion, always worth stopping by in the area to scope and see what things you didn't know you needed! read more

I gotta say, my experiences as a seller/ buyer have been pretty great! I've actually been able to profit selling my vintage items here. Since I used to sell on eBay a lot, I have a range of sizes, as well as some menswear. The only hiccup I've run into is that some of the newer employees don't really know much about vintage and stick to only looking for labels, which is bad for me, since I only deal with vintage, though I did have some name brand vintage items which made that visit worth it. I was thrilled when, the second time I came, I saw one of my 60s go go dresses adorning the mannequin in the window. The manager really knows her vintage stuff, and the staff is all very nice. Since I moved out of state, I find myself missing this place a LOT! Thanks BE Chicago for being so delightful, y'all are the best! read more

I've had some fantastic finds here, all for super cheap, and the employees are always uber friendly. Going through my closet right now to take advantage of their sell-for-store-credit option. Only bummer is that the store can get congested fast, during which moving around can get tricky. read more

Came in with good condition j brand skinny jeans, coach booties, free people dresses, made well shirts, etc. Waited an hour for anyone to look at anything, and they didn't take anything. Meanwhile my boyfriend was trying on shirts that had stains and holes in them. Not sure what they are looking for, but I won't try selling here again. read more

I'll never come here again. Brought a lot of stuff, variety. They didn't take anything. I looked around to see if I liked anything and the stuff they had was super raggedy and had stains. They're super overpriced and they won't even really do trades. Never again. The only person that was super nice to me was the white girl with the colored hair. read more

There is ALWAYS something to be bought here. I don't know why but I prefer shopping here rather than shopping at Crossroad's which is literally across the street.. Here at Buffalo Exchange they offer often to start a fitting room for you. It is really convenient. Cute purses, shoes, shorts. In fact I bought the absolute best pair of shorts from this location. I get compliments all the time. Stop in sometime and I guarantee you are bound to find something. read more

Great place to get some vintage in your life! I've shopped at many suburban thrift stores including platos and nothing can compare to this place. The customer service was awesome and the prices are reasonable. I actually got a lot of items on sale. You will never leave here empty handed. read more

This was my first experience at selling my clothes. Kelly, the manager, was demeaning and made me feel as if I was a beggar, rather than a future customer. She told me that her priority was to take care of people who were "giving her money rather than those she had to give money to". She apologized after I explained that I was offended by her comment,but I would never go there again. Seek out a place that appreciates ALL customers, not this one! read more

AWFUL CONSIGNMENT EXPERIENCE. Dropped off a pair of unworn scuff-free shoes in the original box with all the packing paper and inserts. When the shoes failed to sell and I went to pick them up, Buffalo Exchange returned them with rough scuffs all over the bottoms and without any of the original packaging. Even worse, they refused to apologize or take any responsibility. It's one thing when there's accidental damage but quite another when they've outright trashed the item and significantly decreased its value. The employee who initially consigned them was there and just refused to participate in the conversation, even though he'd been raving about their condition when I dropped them off. Never returning to Buffalo Exchange. And I'd advise you not to either. GO TO CROSSROADS INSTEAD. read more

So we traded in some old and no longer being used clothes, and with the credit we purchased 5 items for 27 cents. Hell yeah. Nearly free and new to me. Me likey. read more

This review is for the selling of product to buffalo exchange. I am CONFIDENT if you are going to buy second hand clothes that is more hip/ not so standard, then this rating would be much higher. I went to go sell some clothes- jeans from express/ Michael Kors, older clothes from A&F, tank tops, and some expensive dresses from a name brand. I bought a full plastic bag with approximately 25 items. Out of everything, they only took my brand new express jeans with tags (originally $55) and a romper. I ended up getting $10 for both which is less than I was hoping for. Overall, I am happy that someone gets to use the stuff that I'm not using but was hoping the payback would be higher. I would shop there for clothes myself because the deals look great but if the stuff you are selling isn't fitting the right demographic or what's best for the store, think about selling on alternative websites/locations or donate! read more

Drove from the burbs to do some city consignment shopping for fun ( supposedly it is trendy thing to do). Since I was in Wicker I assumed I could find some goodies. I had higher expectations of this place. It was a bit tight....There wasn't a lot to choose from and some of the blouses/dresses/skirts were a bit overpriced. I didn't expect to find thrift store prices but for some of the H&M & Forever21 pieces they were a bit too close to the original price yet these are used. I really did like the shoe selection but didn't find any my size. On the other hand I may actually come here and sell some clothes! read more

Just a few years ago this place was pretty good. Now I see more Target and Gap than anything else. And it's really impossible to browse comfortably, even on a weekday. Probably going to stop stopping in here, thankfully the Andersonville one is much better. read more

disappointing is a generous understatement. Staff is very friendly but as far as selling goes don't waste your time. They probably took 6-7 items from me and I had two bags full of trending styles and actual vintage pieces. I work at a secondhand store and avidly sell on depop and was pretty shocked they passed on so much. It felt like staff was out of touch with the Gen-Z customer (I am not gen-z but recognize they are the biggest customer base right now with cash burning holes in their pockets) Racks are full of basic fast fashion like old navy, Zara & f21 and not even cute styles ? plain tee's and tanks priced at damn near what they retailed for. maybe i'm spoiled growing up on Buffalo Exchanges in California but this location is honestly sad. i found one cute dress but had to put it back after realizing it had a huge stain on the front. oh well sellers, stick to depop & shoppers stick to your local village discount. read more

I used to really like to shop here, especially when I first moved to the city. But, call me crazy, because I can't really get behind a store, nor continue shopping somewhere that doesn't give you a bag to put your purchase in. With SOOOO MANY clothing stores and other various places around this area, I have no reason to go back here because I'm not gonna carry my stuff around, in hopes that I go some place else and buy something that comes with a bag. No thanks, Buffalo Exchange. read more

Store is trash. You can barely move and the clothes are filthy. Walmart brands and junk. Went to trade in quality stuff like Tory Burch and Hunter, Vans, GAP and J crew and they declined. Watched them take some guys total trash clothes for $65. They said they take based on what's hip and they had no idea what was fashionable. read more

I recently went through my closet and had quite a few clothes to get rid of. After trying Plato's closet and being told my clothes were "too mature" I was excited to hear about Buffalo Exchange. In an effort to avoid wasting my time, I made a point to call the store ahead of time to ask what types of clothing they were currently buying. I spoke to a sales associate who asked me if I was bringing in anything specific. I told her I had quite a few "classic business casual" items, many with tags still on. She told me that they were currently taking those types of clothes and to bring them in! That same day I went to the store with 4 pairs of black and grey dress pants and a few button down tops. The sales associate went through my bag and very nicely told me that they had to pass because "business casual clothing does not sell well in their store so they do not buy business casual clothes." I understand that resale is very subjective and completely understand why they wouldn't buy my clothes if they weren't going to sell. However, the fact that I called ahead asking a very specific question and was told one thing and then told the complete opposite when I went to the store is incredibly bad business. My experience left me feeling like the woman on the phone lied to me just to get me in the store in hopes I would buy something. Whether it was a result of poor employee training or a ploy to get me in the store, I will not be going back to Buffalo Exchange. read more

My shopping experience yesterday turned up empty handed, but I still like this store. I like that it is organized by size and item, versus by color at crossroads. I tried on several cute things, but decided I didn't love them enough that day. I have been to a Buffalo exchange in Seattle and this one seems ok in comparison. But maybe only because it is smaller. But anyway, I think I'll definitely be back to check on the changing stock. read more

usually i love every buffalo exchange i've been into (which i do) but this one was a bit cramped / smaller than the usual ones. their selection wasn't terrible, but it wasn't the gold mine that i usually end up carrying out in my arms because i always forget to bring a bag. TIP: BRING YOUR OWN BAGS! for those that have never been into a buffalo, its a thrift store (imagine: plato's closet but more high scale) that carries better brands than ur normal thrift store. i loved it, they have shoes, clothes, dresses, sweaters, jackets, hats, purses, etc for both men and women. come wanting to spend time perusing through the racks, and come with hand sanitizer for afterwards. just because i didnt find great steals doesnt mean its not a bad place so i can't knock TOO many stars for the lack of selection vs. the other buffalos. but really only knocked 1 star for the quantity and the physical space of the location. read more

When I enter the store, at first I was really excited. There are just a lot of clothes and accessaries you can see! And my friend who has experiences in the store told me she traded her unwanted clothes with something new with tag. So I had a high expectation. However, the people of Buffalo Exchange only took 2 of my clothes and gave me 12 dollars for them. I think they are just really picky on recycling clothes. Plus, 12 dollars really couldn't buy anything from the store. Anyway, I don't really like my experience here. read more

One word terrible ! Cashier and buyer are so emotional and prices dont deserve 1 dolar sign. I bought the same t shirt from unique thrift store way cheaper price than theirs. read more

I walked past here from the grocery store and thought "oh, another Crossroads... interesting." Since it was around Halloween, I wondered if I could trade in some of the clothes I had on eBay that just weren't moving in exchange for some costume-y stuff. I went first to Crossroads where they shook their head at me, and then headed over to Buffalo. One of the girls and I chit-chatted while she pawed through my bag of goodies and complimented me on my good taste (take that Crossroads!) and then handed me over a two digit store credit which I promptly used part of to get some domestic-cat ears that would match perfectly with a cropped faux fur jacket I found down the street. Score! read more