Bring old clothes in, exchange for other finds and still leave with cash in pocket! Good idea. And clothes get donated to covenant house. Definitely better to donate them to a shelter like Sylvia's Place at MCCNY in the city as a rule of thumb read more

Came here to get rid of old clothes- the usual- they took nothing. The lady who was reviewing my clothes seemed to be the manager and she was training someone who was new. It seemed like the new person was more lenient and was pointing out certain clothing asking how's this or this but the "manager" said no. It's all subjective unfortunately. read more

This place is so backwards sometimes. They are very picky here and that's fair, they sell what they think would sell according to the season. It seems like they buy name brands a lot. or hipster vintage clothes. On a good day, they take maybe one or two items at most with the bag loads I bring in. Not to toot my own horn, but my stuff is not THAT bad or inappropriate for the given season. Once I was there selling stuff, and a manager-ish girl walked by and picked up an unworn dress of mine that the buyer already credited me for, and SCOLDED the girl saying, "WHY did you take this? This is a summer dress and this is OLD, I had this dress years ago." She made the girl un-credit me for the dress and gave it back to me. That was so unprofessional. The damage was done. Just take the damn dress and scold the girl later. But yelling at staff AND making her give the dress back in front of the customer? Ridiculous. Anyways, their racks are a mixed bag. You can tell that they get a whole bunch of cheapo clothes (think juniors clothes from the mall) from somewhere else and distribute them amongst the racks. So if you see doubles as you are browsing through the racks, you know why. It kind of defeats the purpose of the store, but whatever floats their boat... read more

This place is fun. You never know what you will find. Its defiantly a hit or miss. Great selection of trendy clothes which were someone else's fashion mistakes. The buffalo exchange stores in Cali are way better (more stuff, cheaper prices, and better store lay out) but since you are probably like me and cant go to cali all the time, this is a good substitute. I like going shopping here...other than I normally fall in love with something which doesn't fit right and then I buy it and never wear it. read more

Had the weirdest experience here today. I should add I never shop here because the clothes are worn and not very appealing. I brought in brand new unworn, unused items and they were rejected. Meanwhile a girl in front of me sold a pair of torn, dirty chucks. I wouldn't be surprised if this place doesn't make it at the location, the people doing the buying and selling are not very good at their job. The girl looked at my DVF tag and was like no thanks. read more

How can anyone possibly enjoy this hipster infested rathole? I went to sell a brand new, very expensive vintage item. They didn't even want it, and didn't even explain why. I then look over at what they have on the racks, and I thought I took a wrong turn into the homeless shelter. Literally the most disgusting articles of clothing I have ever laid eyes on. I wouldn't be surprised if the previous owners used these to wipe their asses. Now I know why they turned my item down. They were probably too overwhelmed when they saw something that an actual human being with class would wear. There was a guy next to me who wanted to sell some pretty nice clothing as well. He had about 15 items, and they took none of them. I really don't understand what they're looking for. I'm gonna refer all the local homeless guys in my neighborhood to this place. read more

This store is much bigger than the one in Manhattan, therefore there is a larger selection. The staff is very friendly and there are plenty of fitting rooms. I thought the prices were a bit higher than the Manhattan store, but then again the clothes were nicer. read more

Been here over 6 occasions to liquidate my clothes, every time was amicable and easy. Every visit I have always been able to take away at least $250 in cash, I would hope that I am considered a trusted contributor to this store. Tonight will be my last and final visit to this place. Brought in my custom "mi adidas" stan smith with off white soles and pony hair back tabs, brand new with tags, manager named Sahara insisted the shoes being fake, I even showed her my original adidas.com web order receipt and was continued to be verbally insulted to no end (soles have yellowed - it is called off white sole / pony hair is falling off - nope nothing was falling off, brand new with tags / receipt is your own so I can't verify that - yes it's my receipt I bought the shoes myself!). They ended up also did not accept even one piece of clothing I brought in, all pieces almost new, 100% cashmere sweaters, silk dresses, leather jackets all purchased from Bloomingdales, Saks etc. I'm actually not bothered by it as this is their complete loss. Never again will I ever patronize this location ever again. Taking my stash over to Beacon's closet. Bye feliciaaaaaa!!! read more

Buffalo Exchange - "manager" accused my Adidas Stan smith as fake even when shown original receipt. that is also her breasts hanging out in public. - Used, Vintage & Consignment Near Me - Brooklyn, New York

Crowded and cramped -1star. helpful manager with a return+1 star. Staff member made racist comments after two young ladies !with their moms! almost got into a fist fight about sitting on a bench in the fitting rooms. They were all up in each others faces trying to start something. Lame staff did nothing and I stood by to break it up if anyone swung. Staff made rude racist remarks about the other's culture to one mom and daughter about the other after they walked away. I will not come here again. Grow up you don't need to be ghetto it's 2014 Williamsburg! read more

I came in to sell some clothes. I followed the guidelines, as far as no rips,stains,loose threads,etc. All my clothes were in perfect condition. Even the shoes. She didnt want any of them except for a vintage drummers shirt that i reconstructed. She offered me $3 (I ended up selling it for $35 on ebay). Then she asked if I wanted to donate them instead...which made it all seem like a huge scam. How do I know they arent taking my donations and selling them? Me and my mom shopped anyway..the place was well organized and clean, not overly compacted with merchandise. Alot of the clothes werent vintage at all and overpriced. My mom bought a shirt that was from forever 21 for $13. Seriously??? Dont people understand loss of value when something is used? The people were helpful, the store looked awesome..fitting rooms, benches for trying on shoes. I went to a buffalo exchange in denver as well, MUCH more reasonable with prices x1000. read more

Buffalo Exchange is like a thrift store for people who don't like thrift stores. Everything is clean, totally free of moth-eaten and dusty items, and surprisingly pretty well organized. There is so much selection that it can be a tiny bit overwhelming, but if you have a half hour and a discerning eye, you will certainly enjoy shopping here. I don't think I've ever left empty-handed. Super cute designer dress for $25? Yes, please. Fun casual tops for $7-8? Don't mind if I do. The salespeople are always super friendly, too. I took away one star because selling here is such a pain. At the encouragement of a salesguy on a recent visit, I brought in a bag of clothes that I haven't worn in a while, basing my selection on the clothing that I have seen on the shelves at BE. All of the clothes were in really good condition, some were a little older than others, but definitely a few recent, nice pieces in there. I waited in line for a good 40 minutes before finally getting to the front. The girl who went through my clothes was very friendly and chatty, but efficient. She finished looking through the clothes in about 5 minutes and said "Well, I didn't see anything we can use, but you're welcome to donate." Hmmm. This makes me suspicious only because there was a dress in there that I bought from this exact Buffalo Exchange location less than two weeks prior. I wore it once to work and decided that there was too much cleavage for it to be work appropriate, and it was too work-ish looking to wear it on the weekends. I figured if I'm never going to wear it again, might as well just recycle it back to the place I bought it. I will not get the amount I paid back for it, but I might at least get something. Except that apparently they decided in two weeks that it was not something that they could use. That's super shady. I'm too much of a pushover to say anything so I just donated it, and I fully expect that I'll see it back on the shelves in the coming weeks. Whatever. I'll never try to sell again - the wait doesn't seem worth it, especially if I have no sense of what they might buy or reject. But I will definitely come back for the shopping. read more

I find this location to be a disappointment, as far as selling clothing. There have been times, today for example, where I went to sell a full bag of current, seasonably appropriate clothing in excellent condition from brands like jcrew, free people, anthro, etc. and it was all rejected! I even had mostly sweaters and the sign up front said that is what they were buying. So I took my bag over to fox and fawn in greenpoint and walked away with $40 cash... Lesson learned. read more

I held off writing a review of BE, but after reading some of the others I decided to add my POV, as a long time BE buyer & seller. As a buyer: O...M...G! Yes, that is an authentic next season MM6 dress with tags for $45, in season Helmet Lang sweaters for $40, an 80's vintage Claude Montana sweater with leather appliques for $18, an unused/ in season Alexander Wang bag for hella less than wholesale, not to mention tons of DVF, Kate Spade, Joe's Jeans, Nudie Jeans, Acne, Dries Van Noten, etc, etc, etc. Now, based on other reviews I must be hallucinating but ... uuum ... nope. And for all those whinging that they could just go to the 'store' & buy these items new for a few dollars more ... please let me in on this store, because back in the real world it's more like a few hundred dollars more & most of the more expensive items still have store labels or they are samples (which means you may be buying the only one of it's kind). To be fair there is a lot of Zara, Topshop, Steve Madden. But if it's a trendy/ seasonal item (as in, within 4 weeks it will be over) & looks good/ is in decent shape, snatch it up because paying full retail for a '4 week wonder' isn't the smartest way to spend your money. And as for looking down on certain labels (F21, H&M, etc), here's a tip from an old society lady I bumped into digging in a bin at the old East Side Conway (RIP): "if it looks good, is well made & fits you right, people will assume it's more expensive than the $800 designer version that leaves you looking dumpy." And yes, to answer a few who complained: you will be digging in racks. Actually, that's what shopping is no matter where you go... well, unless you go to certain Madison Avenue boutiques & they know your size, style & you want to drink champagne while paying $1k++++ an item. As for the sales associates ... I'm not sure what all the hate is about, because they are GOLDEN here. They actually WILL tell you if something doesn't look good on you, will help you find something you're looking for, & have an excellent hold policy in case you are unsure about buying something just that minute. Oh, & to answer several reviews: no, they aren't tailing you because they think you are stealing, they are encouraged at BE to... take a deep breath & put away the paranoia ... be helpful. They actually do mean, 'can we take that from you to start a dressing room,' 'can we help you find something,' & 'is everything ok?' HONEST. They really, really mean it. And it's amazing how much better your shopping experience can be when you're not also trying to juggle 15 clothing items, 2 pairs of shoes & a bag ... in fact, you can even let them start the dressing room, but hold onto 1 or 2 items you're trying to match ... eazy-peazy. As for selling ... remember those AMAZING price points that make you jump up & down & smile while you're shopping at BE? Well, those are the buy prices. If the MM6 dress cost me 45$, the seller got either 1/2 in store credit (22.50$) or 1/3 in cash ($15). There's no rip off, they're not trying to lowball you & just you ... they have a great working model that keeps stock rotating at a pretty quick pace. They also buy for a certain demographic, so just because you paid a lot for an item doesn't mean it will work for them or they will want it. And yes, there are times I wonder why 1 thing is bought & not the other, so I will ask ... & the answers actually help me the next time I bring stuff in (& recently, thanks to stains on just 'dry cleaned' items, got me to change dry cleaners). Also, every buyer has different taste, so if you think an item should sell but didn't ... try the next week. Also, when they say they are 'full' on certain items they mean it, it's not a toss away line so, again, try the next week. Oh, and one last point ... the staff at BE are NOT running some scam to get people to donate items in order to take them or resell them. The items are being donated DIRECTLY to Covenant House & if you're there when they pick up you can see the bags being put into their van. If you're not sure what Covenant House is, google it, then get on your hands & knees & thank whomever raised you for being sooo awesome that you had a house, food, clothes, stability when you were young & stop saying awful things like BE staff is stealing from homeless &/or formerly abused teens & children. read more

I love this location! The merchandise is wonderful and very well priced. They have a lot more space then the other locations I have visited, and therefore a much wider selection. Also the staff is incredible, they were so helpful and sweet! I highly recommend stopping in. read more

I came in looking for a costume for a super hero themed party and found a ton of cute stuff! I will come back. Saw some great brands- madewell and others read more

I had to go ahead and give it the full five stars. I have repeatedly had dificulty dwindling down my selection of clothes to keep my total at a decent price. Everything is a significant markdown from retail, even though everything looks brand new. One of my favorite places to shop. read more

The employees were rude and insulting. Upon looking at myself in the mirror, two employees made rude comments about my weight. They neglected to realize I was in earshot; which shows that they could care less about the customer. When the problem was brought to manager she simply shrugged it off. She did nothing fix the issue. I do not recommend this Buffalo Exchange to anyone, unless of course, you are okay with a rude staff and unconcerned manager. read more

I use to love Buffalo Exchange, for buying AND selling. The staff there was amazing, super polite, knowledgable about brands, etc. Now, it's taken a major turn for the worse. The buyers are incredibly rude, obnoxious and pretentious. They just pick items they personally like. I saw so many people trying to sell clothes (even items with tags on them) and the buyers act like they are holding clothes from the dumpster. I've brought in JCrew, Rebecca Minkoff, Calvin Klein, Salvatore Ferragamo (with tags) items and they were ALL turned away. It's a bummer, I really used to like coming here and selling and even more than that buying. I feel they need to do a staffing change or hire people who are knowledgable of fashion because the selection of clothes they have is disappointing. Skip this place, not worth it. read more

The manager Mary was rude, unfriendly and racist. I used to come to Buffalo all the time and the staff was always upbeat and friendly I guess over the years that has gone out the window. I have no reason to ever return now thanks Mary. read more

Stop 2 on my get-rid-of-shit thrift tour thru Brooklyn. Um, I dunno. SELLING: you have to wait in line down the steps, it's crowded and inconvenient. They were actually the more picky than Beacons for buying. Turned down a marc jacobs sweater because "Honestly, its the color" Ha Ha I dont care tho -- other peeps seem to identify with their clothes when selling, I say - Dont Get it Twisted. read more

The people behind the counter were friendly enough. But this business and others like it put a smile on their face while they utterly rip you off on the value of their clothing. I waited half an hour to sell my shirts -- many of them high end name brand. The girl behind the counter would not take all but two shirts -- folded them up for me and explained that they were too wrinky or worn. Fine. Then she gave me 50% of the estimated cost in store credit or 30% upfront cash. But they won't give you the cash unless you go to the register. So I waited in another 20 minute line to the register. I have nothing against the people helping me. They were nice enough. But I don't like getting ripped off. In the future I will be giving my clothes to the homeless rather than collect my 15 dollars. Don't bother wasting your time selling clothes. Time is money. read more

Buffalo exchange has the worst and least accommodating policies. Every single time I visit this location, the customer service is abysmal. The won't allow a hold on items for than 24 hours, they won't allow you to hold over 5 items (which is ridiculous and unfair), They won't allow you to swipe a card twice after it was declined the first time even though I SPECIFICALLY asked them to input an amount for a slip card/cash payment. This should be an option everywhere and it is ridiculous to not allow that. The customer service is both highly hipster elitist and pretentious. I found the same item in different colors, right next to each other, at DIFFERENT prices. I asked them to match the higher price to the lower. They looked at me as if I were an alien. What kind of customer service is that? I own a vintage clothing business and accommodating to customers is exactly what running a business is about, amongst other things. I feel completely disregarded and offended by just walking in this store and so, I will choose to go to Crossroads around the block who are MUCH BETTER. Learn from this experience and stay away from this place. read more

Coming here was a major bummer. There were a bunch of people just sitting and standing around giving me snarky eyes and I just wasn't digging the vibe at all, and I wasn't digging the clothes either... California has some pretty great Buffallo Exchanges... I'm not sure what the dealio is with this one. As soon as you walk in, walk out, go right, go right again and down the stairs to Junk. read more

Every now and then I'll go into Buffalo Exchange and find the store is organized, the staff is friendly, and also find some really unique, groovy top/dress/pair of cowboy boots that is reasonably priced and well worth the visit. Every year it gets rarer. The place is more disorganized, the stuff is less nice, the unique items are harder to find than they used to be. Now it's not rare to see racks full of raggy t-shirts, balley sweaters, shoes worn down to their soles. And if the stuff *is* new, it's not at a significant discount despite the following... Every *once in awhile* this place will offer to buy, like, one thing in a huge bag of great stuff -- some that's brand new, some things that don't fit me right, some things that are trendy gifts I just didn't like -- and they'll offer me a few bucks for the item. Case in point: today I went with a brand new designer shirt that had a $98 tag which I'd received as a present. I also brought a big bag full of women's sandals, two which hadn't been worn. All were trendy. I arrived a few minutes prior to opening with a line out front already. After waiting 30 min the girl tells me they're not buying many women's shoes because they have too many. (Would've been nice to know that earlier and not wasted my time.) She then commented on one pair being "worn" even though I showed her the price tag still on them and no marks on the bottom since I hadn't worn them once! In the end, she only offered to buy the shirt for....wait for it....$4!!!!!!! FOUR DOLLARS FOR A $98 SHIRT! Totally insane. If this place had the same quality stuff it used to have I wouldn't mind them being so picky. Crossroads has much better stuff, they're more willing buyers, and overall a better shopping experience (less cramped, etc). read more

Came in to sell some clothes and the MANAGER (her name is Mary) at this location chatted with one girl selling clothes for over 40 minutes barely touching the girls pile- maybe making it through 5 or 6 items in that time. The girl selling next to her was fast and wonderful and made it through 5 people while Mary was still working on the same person - wish I knew her name- she should be manager. Unprofessional and rude. read more

If you are interested in selling things there, keep in mind --The things you bring in have to be in a mint condition. No scratches, even a high-end brand product --You may not be able to donate, and as they are very picky for taking things, you may have to bring all back home. --I went there in the morning as soon as they were open, there was still a line of 4-5 people, you might have to wait. I have brought things there for the first time. Out of shoes and clothes in 2 large bags, they took one shirts for 4 dollars. They didn't allow me to donate them saying "it's against the law, it's fire hazard to take anything more. There weren't much in a donation bin, and it was morning, so I assume there is really a big chance that you will have to bring all back home. It would have been fine with me, only if I didn't have 5 months old baby in my arm, and wasn't raining outside. So after all the effort, for the next time, I will go straight to Salvation Army. All they did was understandable as I used to work in fashion industry, and I have my own business, too, but hearing things like "it's against a law" in the morning, not cool. read more

After reading reviews, it's no wonder that they have shitty quality clothing for sale! This location seems to reject designer labels for lesser quality such as Hollister and the Gap type labels... Lame! I haven't tried selling my clothes here bc I go sell at Crossroads (they give u better rates) but I came through to see their selection. It's almost as if they sell for high school and middle school kids. I don't think the managers and staff understand this neighborhood... What a shame. I'll keep going to the one in cobble hill instead, this location is a joke. It always seems messy, clothing on the racks sloppily and packed in tight. The staff does seem kind of pretentious too, not once have I been greeted or even acknowledged. This location gives buffalo a bad rep! A few times I walked in, there was a huge line of people with huge bags of clothing. You'd figure that this locations management would figure out a way to give people numbers like at a butcher, or have people write their name down and a time estimate... But I guess they are too busy gassing each others heads about how fabulous they are. They seem to think that they are "fashion-forward and super trendy" ...they are the self-proclaimed next Christian Diors and Vera Wang's... Oh wait, aren't you a buyer of USED items.... Items which has already been in season MONTHS ago? Sorry buffalo exchange buyers... I work in retail and I buy for seasons and a full year in advance, and I don't walk around with a pompous attitude like I'm the next big fashion guru... So relax, your "buyer position" does not make you cool or trendy... I mean, look at what you are wearing... That's my shirt that I no longer wanted and it's sooooo last season! ;) so pipe down and be nicer to your customers! Without them, you'd have no job! read more

Don't really know who's buying for them but recently sold some items and they denied some of my designer clothes ie 7 and Citizens jeans but yet took "a Walmart" shirt given as a gift for more than originally paid for. I guess I shouldn't complain but someone should help them out with a little style. read more

I come here to shop and also to sell clothes I do not wear anymore. They give me reasonable prices for my clothes. I always end up with credit and buy some accessories from here. They usually have a pretty good selection here. I prefer this location over the E Village one. The staff is friendlier here. read more

becon's closet is better. but there were a couple cute things in here. not cute enough for me to buy them though. i didn't think that sequined caftan screamed xmas party. it just screamed bea aurthur read more

I love this place! Excellent customer service and finds! Ive purchased full outfits on a whim for dates and up to 3 pairs of new shoes for the price of one! I feel good about up recycling clothing! read more

It was my first time at Buffalo Exchange. They did have some new or fairly new items in the mens section. I know that it's a thrift shop, but $40 for some Diesel shoes? Really? I know it's Diesel, but it's been worn and it's not really worth $40 anymore. They didn't really have a good selection in Mens clothing, but they did have a lot of accessories. The location is good cause it's right in between two other vintage/thrift shops. read more

About 4 years ago this was the premier thrift store for me. The selection used to be awesome but I feel that most Buffalo Exchanges in NYC have lost their luster. Nothing here has aroused my interest for a while. The stuff on the racks is either boring or leaves you asking: "what the heck are they thinking selling this?". I still check them out on occasion but they need to go back to those glory days. And I am not sure why people gripe about the selling. At this point you have to know that all thrift stores disappoint when you try to sell so I wont castigate this place for their selling aspect. read more

i really like buffalo exchange, and i've come out of there with several suh-weet pairs of kicks that i've been looking for FOR YEARS. they get major points on that. they get one point deducted because the line always seems to move so slowly. i'm not sure if that's because i'm always behind people with massive amounts of stuff or because the buyers are all being trained. maybe both. not sure. i've also noticed that some of the buyers will buy things that others will pass on. so if the buyer you're working with gets switched in the middle of your transaction - you're out of luck. i guess that's how it would work at any place that's like buffalo exchange. i'll be back, that's for sure. they've got some bargains on the floor, the staff is usually really friendly - some more than others. they keep it really well-organized, and i always laugh at least one piece on the floor. "what the hell were they thinking when they bought this?" read more

Great selection and well organized, shop-able racks. I tried on a ton of merchandise and the dressing room attendant was extremely helpful. Entire staff was pleasant and friendly! I often frequent all of the Buffalos in New York and this one standouts on my recent trip. read more

I like going to this store with my daughter. Great place to save money and help stay stylish. Fun selection of accessories.

I love coming here because you never know what you will find! They always have cute stuff. The prices are reasonable..sometimes priced a little high for a second hand shop. More or less though you will find a good deal. The workers are super sweet and helpful. The store is clean and organized and the lines are never very long at all. I've brought stuff to sell before, they are picky..but they have to be in order to know what sells and how to make the business money. So never take it personally. Call ahead to see what they are looking for. read more

I don't really get it. A lot of my friends have gone on and on about this place, but MONK around the corner is so much better. They did not have the cool music Monk played, it was actually pretty quiet in here, WHICH. I. HATE. And their selection and prices weren't nearly as good. I did find a few things I liked, but I just skipped because the line was long and the vibe was just off for me. read more

I have been a buyer and a seller here. This place is awesome. I always find something unique. I bought an amazing Ben Sherman fall coat for $18 dollars in great condition, a vintage leather jacket, and a marc jacobs dress for only $50. When I sold here they were very nice and considerate of my feelings. The stuff they didn't take they neatly folded and handed back to me. I ended up making $139 which is so awesome. I recommend this place to anyone who wants to trade things they got as a gift, outgrown, never worn, or are just plain tired of. I love coming here. You have to dig but once you do, you will never walk away empty handed. read more

bad service, bad selection, they pick really ugly clothing at this BE. Worst Buffalo in all NYC metro. Staff is so ugly, not what you expect in Williamsburg, but explains the poor taste for that they buy. The girl who helped me had a food stain on her shirt. so nasty read more