Poor management Didn't communicate appoint time and caused…read morean hour wait. Used to be good

This is my fav place for a little R and R. My mom and aunt introduced me a few years back and I am…read morehooked! They have a variety of treatments from maple wraps, to deep tissue massages to and Indian head massage (the hot oil is drool worthy). I visited a few weeks back and got the Thai Table Massage from Poon and it was truly the best massage of my life! It is a mix of massage and stretching and I felt so refreshed after. I will certainly be back to try every service on the list!

I came to Vivianna's Day Spa with my mom and sisters and we all left feeling incredibly pampered…read moreand refreshed. We all received facials that last about 30-45 minutes. The esthetician that worked with me was very knowledgeable about different skin types and was able to give me great recommendations for mine. I didn't feel pushed into buying any of their products though, which is really nice. The spa itself is a beautiful space, very clean. Getting into the building, however, can be challenging on weekends because the doors remain locked so be sure to right down their instructions on how to get inside.

Recently visited from out of town and did one of their packages. The staff is excellent, very…read morefriendly. Services provided were ok. The esthetics of the rooms feel like a medical office from the 70's and not very relaxing, especially the room where they do pedicures. Walls had marks on them, there was dust everywhere. The location needs a full refresh. The equipment, towels, robes and slippers need all looks old and run down. But if this review was purely based on the staff, it would have been a 5 out of 5.

Great and very friendly stuff. They know me by name (I am a walk-in client for hair cuts) so I…read morenever make a phone appointment and I am generally very quickly attended to. Good value and great service.

Went for a massage and facial. The staff are so nice and friendly! Very welcoming and helpful. The…read moregirl who worked on me was very good. The only slight annoyance was whenever the music stopped or slowed down you could hear people in the hallway chatting and moving about- Im not sure but I think there's a gap between the walls and the ceiling that allows some noise in. All in all a minor issue. I will go back because I appreciated the service by everyone I met and I felt wonderful after my treatments!

I came here with high expectations due to the great reviews. The service was very attentive and the…read moreplace clean. It is very professional. They serve herbal tea as you get your nails done. However, my shellac was just slightly better than the one I had at another more low end place, two weeks ago, but cost twice as much for the same service: removal, manicure and shellac. The shellac on a couple of nails wasn't nicely shaped despite paying for a manicure too. The shellac was painted over the cuticle in a couple of spots. The shellac started peeling on three nails after 1.5 weeks. I had a shellac done in downtown Vancouver for 2/3 of the price that neatly lasted 3 weeks. Giving it a 3 because the service and atmosphere was great but not the nail job.

Loved this experience. The shellac French manicure looked perfect and still does 10 days later.read more

I've been to Daya Spa twice…read more It has cute decor, and a very relaxing atmosphere, for both the waiting area and the rooms. The first time at Daya Spa, I booked a massage with the rmt there. I was happy she gave me the full 50min massage, even though I arrived about 10 min late. Ali was friendly and listened carefully to me, and so I felt comfortable speaking to her about my pain areas. I liked the fact that she knew how to release my knots, and gave me the strong pressure I needed. I did find that the oils or lotions she used would dry up too quickly, and it would cause her to not glide as easily into my muscles. Ali gave some great advice after my massage was over, she made me feel like she really cared about my wellbeing-- she has customer service down to a tee! My second time there, I went in for a reflexology appointment. Olena was SO good. I loved how relaxed she made me feel, from her soothing voice to the gentleness she used whether she was covering my feet or slowly adding pressure. I would even doze off every now and then due to how heavenly it felt. The only thing that makes me not give Daya Spa 5 stars is the following: I found the front staff a bit cold, not very hospitable both times. Not much eye contact, and no greeting when one walks in-- makes for an awkward and not very welcoming entrance. The front desk lady did offer to get me some water; however, but did not lead me to the sitting area or explain to me that I should change out of my shoes into the warm slippers the spa provides.

As this spot is in my neighbourhood, I popped in here sans appointment for a massage/pedicure last…read moreweek. A 50 minute massage ran me over $110 with tax and tip and the pedicure likewise $75. That's a hefty bill even for an organic spa. I heard the staff mentioning that prices had recently changed but wow... Pedicure: lots of salves, scrubs, emollients were provided and I was allowed to pick my scent of sea salt. Pedicure space is a cool concept for 3-4 people wanting to go together as seating is on a raised bleacher style bench that you clamour up on. For me, this killed a bit of the relaxation component. Most little asian nail spots have massage chairs and charge $40 is all I'm saying... I love the leg massage portion of a pedicure and this one was about a 3/10 ie: weak and not long lasting. Polish was applied neatly although I was ushered out to the waiting room as soon as my pedicure was completed which caused a bit of a smudge. Massage: In a word: heavenly. Also quite pricy and what's with this 50 minute business? A $96 (or whatever it comes to after tax w/o tip) should really last an hour. It's not like you're applying copious amount of extra oil in that last 10 minutes and need to recoup losses. I was a bit bummed when I remembered to mention an area of soreness and was told we could get to that next time... At $110 a pop, I dunno how often I can afford to be heading for these rub downs. Overall, a lovely space and friendly staff but the price is steep enough to keep this local hunting for another go to spa.

Never go to this salon.I went to this salon two times the nails looked somehow and I was in too…read moremuch pain. I spoke to the lady who was scratching my nails that there is a cut. She actually cut my skin, as usually they speak in Chinese between them, she did not reply and kept saying okay okay. The next I had a big infection( fungus) I took antibiotic pills and cream. my thumb lost its original nai. I believe their stuff are not sterilized and also they use unprofessional staff.I will rate them in minus. Close the salon and get enough training.

Very welcoming, comfortable vibe, immense color selection. The staff is kind and makes good…read moreconversation, very caring.

Always a treat day when I have time for the spa. Clean rooms - quiet when doing the facials,…read moreetc. and so relaxing. Enjoying Karen on Mondays which are the best day for a treat day. Glad to have it so close by. Thanks Karen and I will see you again soon.

Ok so not the best decor on the planet and not sure how I feel about sitting in my robe in a second…read morewaiting lounge with other robed ladies (never experienced that before and it's kind of weird). Once you get past all that, the spa is great simply because of the variety of services they offer. Any place that uses Dermalogica is on the right track. I only had a little bit of time to devote to a spa so I just went in for a facial. My therapist was seriously amazing. On top of being a great aesthetician, she was really professional yet fun to talk to. Usually I hate being quiet in spas (I know, I'm weird) and she was great about it. She let me start the conversations so that if I wanted to just be quiet and relax, I could have been. Very tactful! So despite the lacklustre decor and ambience, I will give it 5 stars just for the range of services and excellent therapists (from my visit anyway). With 12 options for a facial, a plastic surgeon on call and hydrotherapy on the menu, it's hard to find a comparable spa in Ottawa.

I booked an hour massage with Alysha two days prior to my appointment and it was amazing!! After…read morethe massage she taught me a couple stretches to help my back long term. I will definitely be back!

DO NOT GO THERE !!! This place is an absolute joke. They canceled my appointment less than an hour…read morebefore my appointment time. I booked it 2 weeks in advance. They weren't even able to reschedule me right away they told me I should wait for a call maybe in a week or two cause it's their "  busiest time "  of the year. Having your busiest time doesn't mean being rude and unprofessional to your customers. The receptionist was just so rude about it . It's funny how when it's the customer that can't make it they charge them a penalty fee if he didn't warn them 24h in advance, but when they call you not even an hour to cancel your massage they don't take ownership for it . Just disgusting