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    Vivianna Day Spa

    4.0 (17 reviews)
    Closed • 10:00 am - 6:00 pm

    By appointment only

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    Recommended Reviews - Vivianna Day Spa

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    7 years ago

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    4 months ago

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    8 months ago

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    1 year ago

    Love Viviana's! Feel pampered and so well taken care of at this absolute gem in downtown Ottawa!

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    12 years ago

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    15 years ago

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    11 years ago

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    11 years ago

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    8 years ago

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    14 years ago

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    10 years ago

    Really great service and very good facial services. Also great space - clean and modern. Would definitely recommend!

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    15 years ago

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    Review Highlights - Vivianna Day Spa

    “I've had a few Brazilians done in my day, but I have never felt outright uncomfortable like I did at Biogenie!”

    Mentioned in 2 reviews

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    Reflections Hair Salon

    Reflections Hair Salon

    3.4(21 reviews)
    2.2 km•The Glebe
    •$$$

    I got my hair cut by Hilton again just a few days ago and I could not be happier. If you tell him…read moreto only take 1/4 inch, he takes exactly that. In this case, I stated, I do not care what length you take off, but to take off all of the dead ends. I wanted to leave with totally fresh, non split ends hair. I also have extremely curly hair, with a cowlick, and he always makes sure to make my hair look even when he cuts it. He understands that wet curly hair 1 inch is actually more like 2 for the dry curly look. He also does a great dye job, and will recommend things to you based on your colour tone, your hair, whether it can withstand certain treatments, and also will ask your general day to day look to make sure you look great at all times. I made the mistake one time of seeing another hairdresser to touch up my bangs when he was on vacation, and I learned my lesson because I looked like the Three Stooges! I will never let another human touch my hair, Hilton only! I am sure the other stylists are just as good at this salon, but I can't vouch for them as I will not see anyone else. But if you're my curly crew, trust me your hair is safe in Hilton's hands.

    I got a hair botox treatment there, and not only did it not do what it was supposed to do (keep it…read moresmooth and not-frizzy in humid weather) it changed my natural colour (which I has asked about in advance, because I didn't want this to happen, and the owner assured me it wouldn't). My hair is also damaged, dry and much less shiny than it was before the treatment. I asked for a refund (whole or partial) for this extremely expensive treatment that destroyed my hair and the owner refused and told me the colour hadn't changed (despite everyone who actually knows me seeing that it had) and that he sees hair "a lot more damaged" than mine. Though I don't dye my hair and it started out extremely healthy, so of course he's seen more damaged hair! I never claimed to have the most damaged hair in the city, just that my hair is now damaged. Would never go back, nor recommend. Awful experience, especially how flip the owner was when I told him my concerns. Edited to add the owner's response is patently untrue. I absolutely asked about my hair colour not changing prior to the appointment because I know keratin changes natural hair colour and wanted to ensure this wouldn't happen with the hair botox, (he was there when I went in for the treatment and to suggest otherwise is a lie), and even post-trim my hair remains damaged, a different colour, and notably, this expensive treatment didn't work. As for the photos, he took them without my consent when I went into talk to him about how upset I was about my hair. I haven't seen them, but it was certainly not "throughout the process" as he claimed. Stay away from this salon!!!

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    SEPHORA

    SEPHORA

    3.3(23 reviews)
    0.6 km
    •$$$

    STAFF PRIORITIZES UPSELLING OVER ACTUAL SKINCARE NEEDS…read more I had a very disappointing experience. The staff pressured me into buying a product I did not want, ignoring my request for retinoids. Even after I expressed discomfort with the brand, they kept pushing for that one single new product that had nothing to do with treating melasma. They steered me away from the one product I trusted and knew worked for me, insisting instead on something expensive that, in reality, does not treat melasma or dark spots. It became clear their goal was not to help but to push sales and meet their targets. I even overheard when I turned last minute, Amber one of the staff members bragging to her colleague about convincing me as if it were some sort of competition. I paid around $100 for a product that does absolutely nothing for my skin. When I tried to take time to check reviews and make an informed decision, they repeatedly interrupted and pressured me to buy immediately. To make matters worse, a senior staff member approached when they noticed me checking and promised gifts and samples with the purchase but when I paid, I never received them. This was manipulative and left me feeling taken advantage of, especially as someone who came in with limited product knowledge. Be warned: do your own research, and if you know what you want, go directly for it without relying on their "advice." The staff here care more about upselling than about customer needs, and they'll push whatever is most expensive not what actually works for your skin.

    10/10 A young lady named "Patty" completely helped, going WAY above and beyond, to find the correct…read moreskin tone and undertones for concealer and then took skin pictures and uploaded it to my profile so I can look at my profile anytime I want and buy the right product!!!! We were buying 1 item. This was a small sale and she treated us like we bought the entire store! We felt like royalty!!! She should be employee of the month!!! 5 stars Patty!

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    Vivianna Day Spa - spas - Updated October 2026

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