I got a Brazilian at the ten spot and it was great, it was a cool spot and all the girls were very…read morenice and accommodating. I'll definitely be coming back

I went to the 10 Spot today for a friends birthday to get gel manicures with her. They were a few…read moreminutes late getting started but that was no big deal as we were not in a hurry. Their tools were clean and so was the entire salon. This was my first manicure since I was 14 years old and I am now 28 so yes it has been a very long time. LOL! I was very happy with how my manicure turned out. The colours I picked were called Emerald lights and sir teal to you. These two colours gave my nails a sort of mermaid look which I absolutely love! My friend chose purple and gold for her nails. Thank you 10 spot for making my gel manicure a good

They rushed, the colour was uneven. The prices are ridiculous. I tried to talk to the nail tech…read morebut she ignored me

There are many places to choose from ,this is the one place I keep going back to , they are…read more professionals . Always !

I had an appointment, had to wait a bit. It was my first-time here and closest to home. I'm trying…read morethem all out in this area to find a fave. The place is bigger than it looks from the outside. Silver lion heads adorn the rear of the white chairs. Everything in here is stark white making it seem even brighter than it was in there. Large TV on the wall, be ready for only music of the Vietnamese genre coming from it. (It was nice) The woman who serviced me, I think her name was Ten? She was dressed head to toe in purple and was very personable. I had gone in for a pedicure and she did a great job. Price on par with everywhere else, about $40 for a regular, no gel. Would return. With sunglasses on perhaps.

So happy that I decided to stop in an check this place out. With so many little nail spots in town,…read moreI'm always nervous to stray from my regular, go-to place... but this time, taking the chance paid off. The salon is clean, bright, and organized nicely in a row. I love nail spots like this where you can sit next to your friend, rather than the ones where you can't sit together and you're at more spread out stations. I didn't need anything special. I was in a bind and needed my Shellac polish removed. In many other places this is something that can cost way more than it should, but I was so thankful to find that it was only $7.00 here. Perfect. Totally reasonable. It was a Saturday, and I was expecting to have to wait since I didn't have an appointment, but to my (very pleasant) surprise, they were able to see me right away. My visit was quick, cost effective, and efficient. I would go back again if I'm in the area, for sure!

When I first moved to Ottawa from Toronto 8 years ago I searched the city for a nail salon that…read morewould give me the quality of product and excellent service that I had been used to for the past 20 years. At ALT I am pampered and treated to the most amazing and relaxing spa experience in a comfortable new location with friendly talented staff. I always look forward to my appointments!! Next girls night out...do what we like to do - call Hong and book a spa night with your friends. It's loads of fun...much better than dinner and a movie!! Definately the best in the city.

Went for my birthday and had wonderful service. Very friendly staff, great colour selection, all…read morearound wonderful experience. Will definitely be back!

Really disappointed of my pedicure cost me 80$ for something that my husband would have done better…read more I had dried skin did all her job and left with the same result as I came in but the colored changes my toenails are not the same and it took her 1h and really it looked better before ( and i need and pedi real bad) I told her to file again my heel Cuz it was still alot of dry skin filled it with a nail filler wich I never seen that before for like 2min and then told me it was done‍ don't know her name but there is not a lot of girls working there she as light brown hair Ok I'm not a fussy person but really for the price I paid ( wich I don't pay that in mtl ) I really am disappointed of the job

If you go here, you must visit Vanessa! She is fantastic, and super sweet and will take her time…read morewith you. I came by for a pedicure, gel nails and shellac a few weeks ago. The pedicure I got was the best I have ever had. My nails looked so neat, and the colour is still on my toes! The massage chairs are divine- but don't be shy to ask how they work. It took me a few minutes to figure it out, but once I nailed the setting, I was able to enjoy it. The gel nails I got stayed on for about 3 weeks, until I went into the salon to have them taken off. They were in great shape when I had them removed, but I had just grown old of them. The shellac stayed on for this full period too, without chipping-- which is more than what I can say for most salons offering shellac polish. I was really impressed that Vanessa stayed after the closing hour to complete my nails, without rushing me. Overall, the decor is a bit tacky, but I will come here again for the service. It is fantastic, very affordable and the products are the best I have received. They have a GREAT, fun selection of polishes, including the shellac too (many other salons don't have a great selection). I would recommend this salon to friends, and would definitely go again!

I recently had an absolutely amazing haircut and colour with Pascal. It was my first time seeing…read morePascal, and I can 100% see why everyone has such great things to say! He is incredibly talented and has an awesome personality. Thank you Pascal so much for fitting me into your busy schedule. Ruby was fantastic as well. I love coming here. I know I will always leave feeling and looking even better than I arrived and I'm already looking forward to my next visit. Thank you so much for making me feel beautiful and pampered. The salon is also so beautiful and very clean, I can tell a lot of effort and thought went into the design process. It's gorgeous! Special thanks to Noah and Jennifer for helping me with getting my appointment. You guys rock!

Melanie is a fantastic stylist who has transformed my hair from blonde to a more natural light…read morebrown with grey highlights. It is so much more appropriate for a mature face. She is always very responsive to any changes I ask for in colour or cut.

They are a medium sized location but I was able to get an appointment a day ahead. The place is…read morevery clean and the experience was pleasant. The lady who did my nails did so professionally and gently, compared to other places I have been to. The result is also great. I asked dip nails and got 6 coats and the contour was impeccable. It is more costly than most but absolutely worth it.

I have gone to Westbro salon once before and they did a good job. The salon does struggle with time…read moremanagement, even with an appointment I would expect to wait 20-30 minutes. They seem to be over booking. In both experiences going I had to wait. My second time going my experience wasn't great. I was rushed through. My nail technician kept answering the phone during my service. Little over 24 hours later my thumb nail chipped. I got my nails done on the Saturday, and they chipped on the Sunday. The chip isn't big however it happened fast. With chipping it will chip more and more. I contacted the salon in private and asked for a partial refund. I'm not able to go into the salon because I'm away. They declined and stated they only fix their work. They also suggested that I didn't put my hand in fair enough for the gel to cure. This is very frustrating that they blame the client for their work/don't clearly state their policy anywhere on the website or when confirming their booking. NowI have to buy white gel nail polish and fix it myself. At a cost. After already paying $90. It should be Westbros responsibility to reimburse a PORTION of the cost. No where does it state your policy of no refund for their mistakes. It is the responsibility of the nail tech to make sure the gel is completely cured/in the lamp. This is why customers go to a licensed salon. I understand mistakes happen however it is their responsibility as a business owner to back the work of your nail artists. Yes Westbro does have strong artists but they are forced to work too fast and skipping corners causes bad work at a high price point. When messing the Instagram account. The person responding it very rude, argumentative, and started ignoring my messages. Overall this experience sucked. I got my nails done for my engagement and they have added one more thing to do. On the already big list I have.

Well it's a good place to go but also they don't give drinks or snacks. They lied about the priceread more

Went here before another big lockdown, staff observed the appropriate protocols and was able to get…read morethe cut that I wanted. Good price as well.