10/10 A young lady named "Patty" completely helped, going WAY above and beyond, to find the correct…read moreskin tone and undertones for concealer and then took skin pictures and uploaded it to my profile so I can look at my profile anytime I want and buy the right product!!!! We were buying 1 item. This was a small sale and she treated us like we bought the entire store! We felt like royalty!!! She should be employee of the month!!! 5 stars Patty!

STAFF PRIORITIZES UPSELLING OVER ACTUAL SKINCARE NEEDS…read more I had a very disappointing experience. The staff pressured me into buying a product I did not want, ignoring my request for retinoids. Even after I expressed discomfort with the brand, they kept pushing for that one single new product that had nothing to do with treating melasma. They steered me away from the one product I trusted and knew worked for me, insisting instead on something expensive that, in reality, does not treat melasma or dark spots. It became clear their goal was not to help but to push sales and meet their targets. I even overheard when I turned last minute, Amber one of the staff members bragging to her colleague about convincing me as if it were some sort of competition. I paid around $100 for a product that does absolutely nothing for my skin. When I tried to take time to check reviews and make an informed decision, they repeatedly interrupted and pressured me to buy immediately. To make matters worse, a senior staff member approached when they noticed me checking and promised gifts and samples with the purchase but when I paid, I never received them. This was manipulative and left me feeling taken advantage of, especially as someone who came in with limited product knowledge. Be warned: do your own research, and if you know what you want, go directly for it without relying on their "advice." The staff here care more about upselling than about customer needs, and they'll push whatever is most expensive not what actually works for your skin.

I came here with high expectations due to the great reviews. The service was very attentive and the…read moreplace clean. It is very professional. They serve herbal tea as you get your nails done. However, my shellac was just slightly better than the one I had at another more low end place, two weeks ago, but cost twice as much for the same service: removal, manicure and shellac. The shellac on a couple of nails wasn't nicely shaped despite paying for a manicure too. The shellac was painted over the cuticle in a couple of spots. The shellac started peeling on three nails after 1.5 weeks. I had a shellac done in downtown Vancouver for 2/3 of the price that neatly lasted 3 weeks. Giving it a 3 because the service and atmosphere was great but not the nail job.

Loved this experience. The shellac French manicure looked perfect and still does 10 days later.read more

After being disappointed with the last place I went to, I prayed to the eyebrow god this place…read morewould be better. I arrived 15 minutes earlier and the lady was able to see me right away. It was not the lady I requested online but she was kind. You have to sign in on an ipad upon arrival. She spent about 10 minutes and and made sure both brows were straight as they could be. Then she wiped my brows with aloe. I paid and went on my merry way. Only why I deducted a star is because they do not put powder on your brows before you begin in order to remove excess oil on the skin. Since my eyebrow lady is 2 hours away, this salon will have to be my new go to from now on.

I went there for eyebrow threading. The lady was fast and clean. I'm really careful about my…read moreeyebrow and she made it however I want. She didn't make it thin or change the shape. It was only 7$ for eyebrow threading if u add upper lip it was only 10$.

My forehead expression lines have been bothering me for years, so I finally decided to inquire…read moreabout Botox, and I'm so happy that I did!!!! After a thorough consultation with Sunny, we went ahead with "before" pictures and the injections. I think I needed 21 units...or thereabouts. It didn't hurt like I thought it would, it took over a week to see full results (this is normal), it wasn't as expensive as I thought it would be, and I will absolutely be doing it again. They also sell a great line of skin care and other products....the vitamin C powder leaves my skin looking dewy, youthful and bright....get some!!!! You're welcome! Last thing I'll say is this....there is no shame in taking care of something if it bothers you! This was a subtle change that nobody would ever have noticed, except that I told everyone all about it!!!! :)

I asked the staff at Laserderm what might be possible for a cosmetic procedure and then went…read morethrough with their recommendation. Paid over $600 and after 3 months of healing, even though there were no problems and it all went according to plan, it looks worse than before. I'm so disappointed they gave me such terrible advice. Went to another clinic and apparently any dermatologist would have known this would happen. I'd be to Laserderm once before and it was helpful the first time, but they should have known better. Guess they were solely interested in making more money.

After my consultation I was extremely impressed with Alison (owner and head esthetician). She was…read moreprofessional, knowledgable and made me feel very comfortable. I went in for laser hair removal. I only had 1 session after my free consultation and the results are very positive so far. I'm looking forward to my next sessions to be completely hair free! Alison has lots of incentive programs and very affordable rates. She has state of the art laser machines too, which is key. Rumor has it she does killer facials. Can't wait to try one! A must for sure! Free parking, clean and comfortable atmosphere.

From the owner: It is our mission to help you feel and look your personal best by tailoring our services to meet…read moreyour individual needs. Ottawa Laser Clinic has been providing laser hair removal, tattoo removal and skin treatments since 2008. OLC is the winner of the prestigious consumer choice award for business excellence in the category of laser hair removal for the last 13 years in a row. We are also the Top Choice Award winners for 10 consecutive years as well. Our goal is to provide personal and professional care to all of our clients. We work with the industry leaders in technology and product lines, and our staff are all certified and experienced in their fields.

I had Botox with Dr. Michon and everything was well taken care of. During the consultation, Dr…read more Michon understood my needs and proposed various solution according to my budget. I'm extremely pleased with the results and my overall experience at Project Skin MD (Ottawa Skin clinic).

Very much about the upsell. I was going semi regularly when they first moved. Since the pandemic…read moreI could not get the treatment I asked for. I ended up haven't 3 visits and never did what I originally asked for (YAG treatment)

Well planned fair prices and easy to reach . It's in a beautiful part of town and is quietread more

I decided to try a full Brazilian wax and booked an appointment with Bode. I was a bit nervous, but…read moreall of the staff made me feel comfortable and were very professional. Matt did an excellent job - the results were even better than I expected. Also kudos to the Bode staff for their COVID protocols - I felt very safe and it was clear everyone was serious in cleaning but also still providing excellent service. I highly recommend Bode!

Dr. Tosoni has consistently provided me with 'over and above' care at all my appointments. She is…read morevery pleasant, patient, professional and reassuring. The entire staff is wonderful, very friendly, and caring. What I like most about Dr. Tosoni is that she is very sincere and she doesn't go overboard with her treatments, and the results are always fantastic. I highly recommend.

Many years ago I saw dr Tosoni when she only had the clinic in Orleans , I wanted the veins in my…read morechin either reduced or removed. Tbh she added others got rid of a tiny bit, so I came out .. not ahead , but my pocket book was lighter. I wasn't impressed, and just a note , to the cool sculpting issue. Most credible dermatologists will tell you that cool sculpting does nothing. Cellulite is a largely genetic and is a very deep layer of the dermis so nothing is going to get at it. The photos that are on her page are HIGHLY misleading.

I got a Brazilian at the ten spot and it was great, it was a cool spot and all the girls were very…read morenice and accommodating. I'll definitely be coming back

I went to the 10 Spot today for a friends birthday to get gel manicures with her. They were a few…read moreminutes late getting started but that was no big deal as we were not in a hurry. Their tools were clean and so was the entire salon. This was my first manicure since I was 14 years old and I am now 28 so yes it has been a very long time. LOL! I was very happy with how my manicure turned out. The colours I picked were called Emerald lights and sir teal to you. These two colours gave my nails a sort of mermaid look which I absolutely love! My friend chose purple and gold for her nails. Thank you 10 spot for making my gel manicure a good

Oresta got back to me & sent me another lipstick because the other one was damaged. It got delayed…read moreby Canada Post but that wasn't their fault. In any case, I'm happy with my new lipstick!

Oresta's sister runs the Hintonburg location of this family-run spa with 2 other shops in Ottawa…read more(Beechwood and O'Connor). The prices are high but the products are organic and some are even local (they carry Vancouver-based Sea Flora products which are amazing and the Hungarian skin care line, Eminence which I have seen at various natural spas in New York City). The staff is professional and knowledgeable but not pushy when it comes to sales. The spa is super clean and smells lovely. Its a great addition to this rapidly changing neighborhood. When I'm in town, I always pop by for a visit or for some products, many of which are hard to find all in one place (particularly in Toronto).