I was very hesitant to start Laser hair removal treatment for many reasons. One, I have an extremely sensitive skin and two, we all heard about others experiences going side ways.. I however did my research and was really impressed with the reviews on this clinic. I then understood where it all came from after I have met Alison (owner). She follows high standards and for her, it's all about the customer. She made what I though it would be an extremely painful and awkward process a very smooth one. She has the skills and ability to to make her clients feel comfortable during the sessions and always provide suggestions to reduce pain and achieve best results.
What I also liked about Alison is that she always provides the best value and service for money. I have never felt that I have been dragged to unnecessary consultations/treatments. In fact, sometimes she would suggest not treating certain areas due to concerns she may have and she would alter her extremely busy schedule to accommodate another session at no charge. This shows high level of professionalism and excellent customer service.
I have also chose to try the chemical peel Alison offers. Three days after my treatment, I started to get tiny white bumps around mouth/nose area. As stated before, I have an extremely sensitive skin and so I was not surprised at all. I did contact Alison and sent her some photos. She responded to my email in less than an hour and suggested treatment for this very rare re-action (as per my dermatologist). She also made sure to follow up to ensure that every thing was fine.
On top of everything, Alison is such an affable person and it was a pleasure chatting with her during the sessions.
To sum it up, I highly recommend Ottawa Laser Clinic and I will remain a customer as they offer a variety of facial treatments. read more