The facility is very clean and there is a staff member onsite…read more These are extremely honest people who go out of their way to accommodate your needs. I was with another storage company where it was filthy, no one onsite, broken elevators and no carts. State Route Storage is a refreshing change. You can't go wrong with them.

Friendly staff, clean facility, temperature controlled.. We keep over 400 flags with flagpoles…read morethere from Fort Square in Quincy. Had a problem getting into the building, called the phone number and a manager was there within 15 minutes to let me in

They always say that first impressions speak volume...and this is so true. The first time I…read moreaccompanied my sister to rent a storage I was very impressed by how clean and well kept the facility and units were! The unit was cleaned and there was no evidence of rodent activity or droppings. The store manager guy was very nice and professional. I highly recommend this place!

Drenda was kind and answer my questions very thoroughly. This is my second time getting a unit at…read morethis location and I will be back again. I got a ten by ten and I am happy. She also answered my friend's questions very thoroughly too. She was very kind when I was there with my son.

**** SAFETY ISSUES AND ROBERY**** This location has…read morehomeless people living in the units. When you first move in they make it seem as if your things are safe then a few months or a year out issues develop. My unit was ROBBED and the lock was put back on the door. They claim that the cameras work but its a LIE. They rob random units as an inside job and decline the insurance you are forced to take when you sign the contract. On YouTube there are many people complaining about this very issue. BE CAREFUL Public Storage is at the TOP of the list of this. Declutter your home and only put furniture in these places This is a long list on YouTube showing Public Storage and other companies that scam customers while they pay for unit rent: https://www.youtube.com/results?search_query=storage+unit+burglary

There we go, new rent just raised again (averaging 3x / year so far) to $472/mo for a 7.5x10 sized…read morespade. If you're following at home I was at $256 just two years ago. That's an EIGHTY-FIVE PERCENT INCREASE in just two years. Beware, beware!! Not only can you pay a modest persons rent for a small space, you can also be accosted by people shooting up on your way in, fun!

We've rented a unit at this Self-Storage facility for almost 6 years and definitely appreciate the…read moreconvenience of storing some of our belongings there. The facility is clean, warm, with a lot of light. It's very convenient to get in, using the elevator and the dolly. Parking is always available. Highly recommended.

After your introductory rate, expect an arbitrary and undeclared increase every 6 months. Our…read morerate for a 5x8 unit ballooned from $134 to $196 per month in 3 years. Also, we heard from another customer that there was a robbery of 13 units due to the cameras not being monitored when office staff leaves. In response to my concern, they told me they weren't obliged to notify clients whose units were not robbed. I should have asked more questions when we signed our rental agreement. I'd avoid any facility managed by this owner.

dean and Madeline were amazing employees and very helpful today was very thankful that they helped…read moreme out

I guess they didn't like my negative review I wrote it twice…read moreand it was never published Returned the van and guy told me to leave the keys and go on my way Asked what about the bill. He said your get it on text I said I wanted to see it before I left He then wanted to charge me 25$ because there was dirt in the back if the truck I was shocked Asked for a Broom I swept out the truck as the 2 guys sat there eating their lunch !! Of note I'm in my 70's!!Female. They then told me I owed 14 dollars for gas I showed them a picture of the gas tank and they said ok no problem You can leave I was then charged extra for gas Deceptive business practices Incredibly rude and disrespectful workers Liars told me no charge for gas then charged me Called the manage no call back Wrote 2 reviews on their site never published They need to teach Customer service I'm also calling BBB Avoid this place at all costs

Isai was really kind , helpful . He walked me through every step and walked me through the units…read moremake sure I don't get lost, and to the process since it was my first time doing it. He even catch a mistake on my account and promptly corrected it. It was a must for me ,making sure I leave him a review. Good job to Isai , He deserves a raise.

if I could give zero stars, I would. Stay away from extra space storage in Tewksbury, Mass!!!! I…read morewas paying $177 per month for10x15 storage unit. They hiked up the price to $277 per month. Yet today, October 1, 2025 when I called the storage unit facility the person answering the phone had a major attitude was putting words in my mouth by saying I called him incompetent which by the way I never did. What pissed me off was the fact that he could not answer a simple question. And my question was why is it that when I just looked online at other storage facilities & even just now looking online at extra storage space website storage units that are bigger than mine were $100 less per month and even smaller units were under $100 a month so why was I being charged $277 per month???? he could not answer my question. Told me I would be getting a call back right away from one of his other associates..... which of course hasn't happened. I am filing a complaint with the Better Business Bureau regarding extra space storage unit in Tewksbury, MA.

Michael and the cubiq team were absolutely fabulous. Every dropoff and pickup was timely and…read moreseamless, and I SO appreciated their help in moving my things into a new apartment (with no elevator). Super friendly and amazingly efficient, will definitely be using Cubiq again next time!

From Ian in customer service who helped us schedule drop off and pick up to Micheal the owner who…read morepersonally made our move in dreams come true on an impossibly tight schedule. I strongly recommend this business. They made the usual hectic college move so easy and organized.

This company took over for cube smart and the associate I spoke to explained to get the auto pay…read moreset back up they had sent me 4 threatening emails about late payments, etc. completely unprofessional. They had no trouble emailing me, to tell me they were assessing a penalty. I'm sure it's downhill from here...

Great Company. Lizzy is my to go person. She's knowledgeable and extremely helpful. The place is…read morebig is kept clean. The hours are great. You can go right up to closing time to get into your unit. Plenty of parking and it's secure and temp controlled.

Michael's moved household items from MA to FLA last month. Everything went smoothly, couldn't have…read morehad a better experience. This was the 4th time (first long distance) using Michael's for a move. Their people are terrific, they never disappoint!

Most of my furniture arrived damaged. It clearly wasn't protected or stored properly-there are…read morescratches, abrasions, chipped surfaces, and fabric tears that are beyond repair. What's worse is the complete lack of accountability or communication from the company. I've used several moving companies in the Boston area over the years, and unfortunately, this was by far the worst experience. I'm heartbroken over the damage and incredibly disappointed by how the situation was handled. I wouldn't recommend this company to anyone looking for a professional or trustworthy move.

These guys are awesome! I thought moving from Boston to Germany was going to be a total stress…read morefilled nightmare. Not to mention expensive. But I was proven wrong. These movers are extremely professional. Communication was a breeze, everyone I spoke to was very polite, and the process was super simple. We set a date for our move out and they arrived right on time. They packaged everything quickly and carefully, loaded up the truck and we were done! Delivery time was really quick and everything arrived in Germany in perfect condition. Seriously, not one thing broke, which I personally didn't think was possible when moving. I am unbelievably happy with their services and recommend them to anyone who's making a move from the US to Europe!

Sunset international shipping in Boston was an easy service to use as I needed to ship out some…read morecommercial kitchen appliances over seas. It saved me a ton of time and money as well. It was a sigh of relief and it was delivered as promised. Not to mention the staff was very friendly. Highly recommended!