The car was really nice, this was a business trip . I will for sure look into this rental company…read morein the future trips to the Oakland area.

Hats off to you for saving my family's road trip by having a van ready and available when your…read morecompetition failed to honor their commitment and left is high and dry. You are low key, few words but you get the job done at a reasonable rate. Don't have to spend much on advertising or publicity. Just keep waiting to pick up the ball when the national chain fumbles. I checked their website and they are still offering the 15 passenger although they can't provide them when you go to pick it up! Next time I will avoid the middle man.

What a great and convenient little rental car shop! It's located right across the small street from…read morethe Chevy dealership, which made everything so easy. The customer service was excellent, and everyone was incredibly friendly and helpful. They made the whole process super quick and easy, no long waits or unnecessary hassle. I had such a great experience and would definitely rent from them again!

My car rental was "easy peasy" thanks to the girls at Greenleaf! We talked as if we had known each…read moreother for years while they did what they do to get you on your way! Returning the vehicle was the same! It was a most enjoyable experience! I met two other gentlemen that worked there and they were very welcoming and focused on my satisfaction as well. I truly have to say that I was very happy to have met all of them and I will not only return there but will share this with friends and family and anyone I encounter with a need for a rental vehicle. "Thank you guys and be Blessed!"

I've rented from this location (or dropped off a rental I picked up from LAX) several times over…read morethe last few years. The staff here is unfailingly helpful and pleasant to interact with. I've found this to be true whether they are backed up with customers at the end of the week, or the lot is full of cars on a Monday or Tuesday. I greatly appreciate their service.

I rented a car online and somehow got a "discount" for Friday through Monday…read more Upon picking it up the lady at the desk didn't know who I was and the car I had hoped for wasn't what I was supposed to get. We drive up the coast and as the sun hits the window it's so dirty that I could write on the inside of the windshield- We had to get off the freeway and clean the windows, first day- 5 hours after leaving. Then in San Jose on the freeway we get a flat tire and NO SPARE! FML I called my AAA and Avis (who wanted to charge me an arm and leg for help) After several phone calls in an hour later We were told to go to the Avis by the airport The tow truck driver couldn't get his truck that had a flat flatbed to the Return center, and the people at the counter made him take it to another location We're now sitting stranded in the lobby We lost $40 on a lunch reservation And I'm worried that we're not gonna make it to the show I would never rent from Avis again The lady at the counter was nice enough but I am still super frustrated. Wonder when I will get another car right now to finish our little journey to SF.

Amazing customer service and employees at this spot…read more Came to rent a 15 passenger van this morning at 8. No problems and out the door in 15mins. Drove it to Norco, back passenger door was making ungodly noises that had this mama concerned for the safety of her kids in the back, so I called over and the female rep (only person I did not catch the name of the-sorry!) was super nice and efficient, told me to bring it back no problem. I get back and she has me on the list for an exchange, no questions asked by any of the staff, just a simple "we want you to feel comfortable and safe in our cars". Love this. While I was waiting for the exchanged van I was able to witness an exchange between Lawerence and an older lady over a pair of missing shoes she had left in a rental some time ago. Lawerence was so nice and patient with the lady (mind you I'm just listening to the whole exchange and wanting to bang my head against a wall). The lady wasn't mean or anything, but she just repetitive, not comprehending what was being said, etc etc during what was approximately a 15 minute exchange.... So my Ford was exchanged for a Mercedes-Benz van... It looked so nice and I felt it was for sure an upgrade *but* I actually turned it down due to it being a diesel and with fuel prices being what they are/the duration and distance I would be driving it. Again staff member Chris, being so patient and so nice, did not make any problem finding me another Ford passenger transit van even though they had to clean/process one that was not quite ready. Seriously I was feeling like such a problem customer myself at this point but they were all smiles. New van feels safe, clean, and I'm confident in driving it around.

We've been coming here for years for rentals during auto repairs, accidents etc…read more.. Our experience has been pretty good. Even where their is a slight hiccup they are happy to resolve. We worked with Maria the counter clerk and her customer service was spot on! Very good multi tasker at a very fast paced busy environment. Maria went above and beyond multiple times for us! Thank you!

Probably one of the best experiences I have had renting a vehicle. It was quick and hassle free…read more The cost is what they quoted, the service was speedy and excellent. Staff was friendly and even gave me a free upgrade! Thanks Hertz!

They need more staff 2 people helping 8 people waited over an hour just to get a rental while my…read morecar was getting serviced.

My bank finally resolved it. I got my money back about 6 months later. There was no apology or any…read moreresponse from them at all. DON'T WASTE YOUR TIME OR MONEY THERE!

Completely unreliable! I had reserved a truck for yesterday because I needed to move, I received…read morethe confirmation just for them to call me the morning of to tell me they didn't have the truck! I waited for hours for a solution, and they just kept delaying it. Finally they called me, and told me they didn't have any trucks or solutions for me. When I asked the manager why would they give me a confirmation if they didn't have the truck? That it put me in a bad spot with my job I'm moving for... he just said "It's automated ". No apologies, no "we are trying yo fix it". When I told him how negatively it affected me, there was literally silence on the other end. TERRIBLE SERVICE, TERRIBLE CUSTOMER SERVICE, NEVER TRUST THEM. I ended up going with U Haul and it was cheaper than "Budget" enterprise!

If I could rate a 0, I would. My daughter rented through Expedia. When we got here, Jubee at the…read morefront desk said that she doesn't allow 2 drivers unless they're married. What? So my daughter said, "Fine, my fiancé can be the driver but use my credit card." Jubee said that no other person's credit card can be used. What? Then she stood there talking to other customers about their personal life, not even dealing with customers in line. I've been renting cars and the rudeness of Jubee and lack of customer service is why I rated this rental low! Beware and DO NOT rent from here. You'll be sorry.

I called Avis to get a quote for a rental, first called I was hung up on. The second call, was with…read morea woman who gave me an attitude just for wanting an estimate. Gave me a rental quote for their most BASIC CAR for 13 days for $1251.74!!!! WTH! Avoid Avis at all cost! This place is a scam!

I don't know why there aren't better reviews for this place. We always have such good service. We…read morerent cars multiple times a year for trips. The SUVs are clean and new. Even one time when we were running a day late they assured us it was no problem. Stephen (sorry if I spelled it wrong) was so professional and kind. Upgraded us at no extra charge because I'm guessing they didn't have the car we requested. Really nice guy and went over the vehicle with us before we left. We will keep coming back.

Rented a car from GimmeCar a few weeks ago and the entire rental process went smoothly. They were…read morevery friendly on the phone and picking up the car took about 10 minutes. Quick and easy. The car was a Toyota Corolla and was clean. There was a slight odor of marijuana in the car during pickup but I just fixed that with some air freshener. I got a great deal on the car so I was not going to complain. The reason for the 2 stars- upon returning the car I received my deposit a few days later. No problem. However I noticed that I had an additional charge on my account for $47. When I called I was told this charge was made by mistake and I have followed up week after week and it still has not been refunded to me. I'm not sure how you can even make a mistake and charge a random amount to a customer after our business with them was completed. But it seems shady. All my calls to them have been brushed off and there is no sense of urgency to have this mistake corrected. Good prices, friendly people at first but because of this I will not be going back.

This place is great ! I dont go anywhere else. Great prices from mowers to trailers . Great…read morecustomer service !

Some gear is used and worn, but it works. And best of all, it's affordable for the working man…read more With all the taxes and regulations imposed on a small business in CA, it's nice to have a supplier to count on to save a few nickels. How else am I going to afford to paint my yacht? Or keep my Signora in "cute" shoes?

### Excellent Customer Service!…read more I had a wonderful experience with **Enterprise Rent-A-Car on University Avenue in Riverside** while my vehicle was being repaired through my AAA insurance claim. The entire process of getting into a rental car was easy and hassle-free. They even provided transportation from the body shop to Enterprise, and when my car was ready, they went above and beyond by providing a ride from their location back to the new body shop. That level of customer service really made a difference! All of the staff I interacted with--both (in person and over the phone)--were polite, professional, and worked very hard to make sure everything went smoothly. I was also very happy with my little **Hyundai Venue** rental. It was comfortable, economical, and **great on gas**, which was an added bonus! I truly appreciate the entire Enterprise team at this location and would definitely recommend them to anyone needing a rental car. **Thank you for making an otherwise stressful situation so much easier!**

my concerns were not handled professionally. I expected better support from a company like…read moreEnterprise and would use another location in the future.