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Budget Rent A Car

2.3 (74 reviews)
Open 7:30 am - 5:00 pm
Updated 2 weeks ago

Services - Budget Rent A Car

Truck rental

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Reviews With Photos

Monica H.

We have rented from this location twice in the past two weeks, and we have had a good experience here so far. Last weekend, I rented an economy car for my spouse to take his parents on a weekend road trip to Los Angeles. We wanted a fuel efficient vehicle to offset California's high gas prices and thought this was a better option over my full-size pickup truck. Check-in was quick and easy, and they gave us a Hyundai Accent. Overall, the car was great on gas, and it got them safely to L.A. and back to Vegas with no issues. The only downside they had was my mother-in law said the smell of Mary-Jane started to become very, very strong 1/2 way to L.A. once the air freshener wore off. I noticed when we picked up the car that the smell of air freshener was very powerful. We brought this to Budget's attention when we returned the vehicle, and they were very empathetic about it and apologized. They explained that they try very hard to educate people about not smoking in the vehicles, a they do impose a fine on those that do violate the "no smoking" policy, but this is Vegas after all, and no matter how hard they try, people here are still smoking Mary Jane in the cars and it's extremely hard to get the smell out. We totally understood their dilemma and appreciated the explanation and apology. Our second rental was this past weekend. We opted for a full-size rental this time and received a Toyota Camry. I'm telling you one thing... this Camry was absolutely amazing on gas! It literally got us to St. George, UT, Page, AZ, the Grand Canyon, Flagstaff and back to Vegas on less than 1 1/4 tank of gas. The Camry was also clean, stylish and smelled very clean. Overall, their rental prices are very competitive, and the staff is friendly, welcoming and generally care about their customer's experience. I definitely plan on renting from them again in the future. Recommended!

Toyota Corolla!

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6 months ago

Tania & Colton are great. I love renting here. In & out. Professional. Value. Winning.

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4 days ago

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2 months ago

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5 months ago

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9 months ago

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1 year ago

This location is amazing they are super helpful . Tanya the desk clerk helped me so much with all my questions.

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1 year ago

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7 months ago

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8 months ago

Tania is amazing!!!! She is an amazing asset to budget rental car. She's the reason I keep going back

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10 months ago

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4 years ago

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3 years ago

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2 years ago

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1 year ago

This store has amazing customer Service! I've rented from this location multiple times and always they go above and beyond.

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2 years ago

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5 years ago

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Page 1 of 2

Ask the Community - Budget Rent A Car

Review Highlights - Budget Rent A Car

We wanted a fuel efficient vehicle to offset California's high gas prices and thought this was a better option over my full-size pickup truck.

Mentioned in 3 reviews

Read more highlights

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

(233 reviews)

This Enterprise location really impressed me. I ended up renting from them for an extended period…read moreof time due to some unexpected car issues, and every interaction was smooth and genuinely pleasant. I was helped quickly each time, and everyone I dealt with had such a friendly, positive attitude. They even offered transportation to and from the repair shop, which honestly felt above and beyond. Customer service like that is rare these days. I've rented from other Enterprise locations before, and this one was by far the best experience I've had. I really value not having to wait around to be helped and each visit here, they got me in and out in a timely fashion. Even when I called in with questions, they were patient, kind, and made everything easy. I'll absolutely recommend this location to friends and family and will definitely rent from them again.

Recently we drove out to AZ, and the next day the car had a check engine light that reduced the…read morespeed while we were on the freeway. Luckily we were near an exit, so we drove to the nearest Enterprise hoping to switch cars. Unfortunately, because it was a holiday weekend, they only had a small car that couldn't accommodate our family. The only location with a bigger lot that had our same size vehicle was the Phoenix Airport, which was about thirty minutes away. We didn't mind the drive since we wanted to check out the city anyway. The main thing I want to highlight is their EXCEPTIONAL customer service. They made sure we were taken care of and did their best to accommodate us in every way. I wish I had gotten every person's name who helped us in AZ, but I want to give a special shoutout to Naomi at Warm Springs. I hope I heard her name right. She was such a sweetheart over the phone and made sure we were comped for the extra day, since we wouldn't make it back in time to drop off the vehicle because of the swap. I will never rent anywhere else. I rented from Avis for years and there is no comparison to the customer service I received from Enterprise.

Enterprise Rent-A-Car

Enterprise Rent-A-Car

(42 reviews)

I wrote this review 2x already. It was removed the first time because I mentioned the agent's name…read moreand for some reason inexplicably the second time. We have been customers of Enterprise at different locations for many years. Henderson is the best location we have ever had help us. The agent went out of her way to make everything work for us. The agent was efficient and caring and thought out of the box. Enterprise offers good prices but the service at this agency made all the difference.

BEWARE THIS PLACE IS A SCAM !!!…read more Rent here with extreme caution. I was given a car that was already in awful shape -- dirty, dented, scratched, and missing exterior plastic. I asked about it at pickup and was told all existing damage was documented. After returning the car, I was suddenly charged over $300 for supposed roof damage. When I called to ask about the charge, I was told maybe it was a deposit ??? yet the charge still went through. No one could clearly explain what I was being charged for, and I received conflicting answers from different employees. To make matters worse, Enterprise says they cannot provide before or after photos of the alleged damage because the car is no longer on site. Charging a customer hundreds of dollars with no proof and no clear explanation is unacceptable. This entire experience felt disorganized and ridiculous. I would not recommend this location or really this company in general after reading other reviews of people having similar experiences. This seems like a big scam.

Enterprise Rent-A-Car

Enterprise Rent-A-Car

(88 reviews)

Southeast

Vroom vroom ! When…read moresomething happens your ride, you end up here. I cannot count the number of times that we have been here . So here we go! The customer service here is amazing, epic, and outstanding. When you're without your ride? You panic! What am I going to do now ? The answer! Enterprise! Again, outstanding service and excellent service from this location. Every time something has happened to the vehicle, a phone call is all it takes and we are in a rental. Whether it be the insurance company or private pay. Use Enterprise! This last experience, yesterday actually the car is MIA, and an individual needs the car to make it happen these days. The insurance sent over the authorization and the paperwork was signed within a couple hours. We are back in shape for now while we await the limbo of the process for our car . The staff could not be more excited to get us off and ready to go, and vroom away. Thank for making a difference. A simple positive gesture made the whole experience even easier and bett

2/27/2024- Our…read moreresort concierge does a fantastic job with taking care of our needs while at the resort.. I had her reserve a car over a month ago for two days, then we went with three days.. 9 am the car was supposed to be delivered to the resort- Unfortunately, the person that she made the arrangements, had left the company and did not change the agreement ...(car was to be delivered Wednesday).. So bummed because we had to wait and didn't get the car until 10.. which messed up our day of plans.. Finally got the car !! Hope there is better training for these kind of situations...

Budget Rent A Car - carrental - Updated May 2026

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