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    Enterprise Rent-A-Car

    3.5 (233 reviews)
    Closed 9:00 am - 1:00 pm
    Updated 2 weeks ago

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    Front desk
    Christian G.

    Hear me out. Not a paid review nor do I know anyone that works here. I've always found that to be great, you have to be consistently good, and that's exactly what this place has been for me. I frequently rent cars for works and I've used Enterprise on many occasions, especially this location as it's near my house. Every time I come I'm met with polite customer service, they always have a car for me, the car is always in good shape, and check out and drop off are always super easy. No ones went out of their way to cut me some crazy deal or made me love this place for some reason other than they consistently come through for me

    It says Warm Springs but it's in back of the Enterprise car Sales. Turn down Profile ave Between Echopark and CarMax.

    Very helpful. I needed to look at the van I was renting as I wasn't sure if our bags would fit. They gave me the option of looking at it as well as another van in case we needed more space. I went with the second option and it was great! Zaire was very helpful. I let them know I found a better deal on their website at another location (same car and dates) and they honored it. The van was clean and well prepped (except for the DEF additive!). I returned quickly and they had a staff member take care of the additive right away. They are also open part day of Saturday and Sunday.

    Thank you so much to JJ, Khy, & Roney for helping us out with our new family car. You guys definitely came through and made the impossible possible and we appreciate all the help! The long wait was worth it! We love our new vehicle! Thank You! -Rosalina&Riky

    Waiting area
    Catherine N.

    Thank you Blake for your compassion! You were very professional and made sure I was taken care of. I would highly recommend you meet Blake for your services! Until next time...Cheers!

    Parker Judd... a true professional
    Brian S.

    This is a follow up from what started out with a bad trip. When I picked up car, fuel was just above half full and a frog underneath the hood was... rib it, rib it for an hour. But that info is in my review from a few days go. This review is for the rental car and wanted to give a shout-out to Parker Judd at the return shack... I discussed my complaints and he genuinely showed concern and apologized for the bad start... he helped me with my bags and assisted placing bags over to my wife's car for me. Super great guy and great service. Parker Judd is the kind of employee that really knows customer service... I enjoy using enterprise and National and the return service was top notch. Explained my receipt and sent to email and verbally stated $200 deposit will be credited back. Great service and communication. Thank you Parker Judd. A true professional.

    Car Rental
    Debbie G.

    I recently had a rental because my car, an electric EV, was in service with VW, getting updates. Findlay VW was gracious enough to give me a rental and I was picked up via shuttle by Enterprise and taken to the facility. Check in was easy, as I was already in the system. Wait time was reasonable considering they were busy. Blake found me the perfect car for my needs; a Nissan Kick with ice cold air! Loved how it was small enough to buzz around in and had a lot of get up and cold and cool air during our heatwave. It was a great, clean car for the short time I had it. When I returned the vehicle, Kenny checked me in at the outdoor express. He was fast, friendly, and it was easy and fun to drop off my car and head back to the dealer with my ride! Thank you so much for the excellent service!!

    Enterprise rental desk.

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    5 months ago

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    6 months ago

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    4 days ago

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    6 months ago

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    3 months ago

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    10 months ago

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    8 months ago

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    4 months ago

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    1 year ago

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    2 months ago

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    3 months ago

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    3 months ago

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    2 years ago

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    10 months ago

    Quick professional service. Great cars. Very happy with their no hassle rent process!!

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    4 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    10 months ago

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    7 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    7 years ago

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    3 years ago

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    2 years ago

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    1 year ago

    My favorite rental place. Efficient & friendly service. They even know the car that I like! Always has a vehicle available.

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    2 years ago

    I would never buy a car from there again. Pushy and shady sales tactics and no transparency.

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    Page 1 of 6

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    Ask the Community - Enterprise Rent-A-Car

    Will you deliver to sunset station and pick back up?

    Thanks for the question, Sue. We currently do not offer a delivery service, but you may find details regarding our courtesy pick up service at https://www.enterprise.com/en/help/faqs/pick-up.html. We hope to see you soon. - Chad

    Don’t See Your Question? Ask Away!

    Review Highlights - Enterprise Rent-A-Car

    Blake found me the perfect car for my needs; a Nissan Kick with ice cold air!

    Mentioned in 7 reviews

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    Enterprise Rent-A-Car

    3.4(42 reviews)
    4.2 mi

    I wrote this review 2x already. It was removed the first time because I mentioned the agent's name…read moreand for some reason inexplicably the second time. We have been customers of Enterprise at different locations for many years. Henderson is the best location we have ever had help us. The agent went out of her way to make everything work for us. The agent was efficient and caring and thought out of the box. Enterprise offers good prices but the service at this agency made all the difference.

    BEWARE THIS PLACE IS A SCAM !!!…read more Rent here with extreme caution. I was given a car that was already in awful shape -- dirty, dented, scratched, and missing exterior plastic. I asked about it at pickup and was told all existing damage was documented. After returning the car, I was suddenly charged over $300 for supposed roof damage. When I called to ask about the charge, I was told maybe it was a deposit ??? yet the charge still went through. No one could clearly explain what I was being charged for, and I received conflicting answers from different employees. To make matters worse, Enterprise says they cannot provide before or after photos of the alleged damage because the car is no longer on site. Charging a customer hundreds of dollars with no proof and no clear explanation is unacceptable. This entire experience felt disorganized and ridiculous. I would not recommend this location or really this company in general after reading other reviews of people having similar experiences. This seems like a big scam.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(88 reviews)
    5.7 miSoutheast

    Vroom vroom ! When…read moresomething happens your ride, you end up here. I cannot count the number of times that we have been here . So here we go! The customer service here is amazing, epic, and outstanding. When you're without your ride? You panic! What am I going to do now ? The answer! Enterprise! Again, outstanding service and excellent service from this location. Every time something has happened to the vehicle, a phone call is all it takes and we are in a rental. Whether it be the insurance company or private pay. Use Enterprise! This last experience, yesterday actually the car is MIA, and an individual needs the car to make it happen these days. The insurance sent over the authorization and the paperwork was signed within a couple hours. We are back in shape for now while we await the limbo of the process for our car . The staff could not be more excited to get us off and ready to go, and vroom away. Thank for making a difference. A simple positive gesture made the whole experience even easier and bett

    2/27/2024- Our…read moreresort concierge does a fantastic job with taking care of our needs while at the resort.. I had her reserve a car over a month ago for two days, then we went with three days.. 9 am the car was supposed to be delivered to the resort- Unfortunately, the person that she made the arrangements, had left the company and did not change the agreement ...(car was to be delivered Wednesday).. So bummed because we had to wait and didn't get the car until 10.. which messed up our day of plans.. Finally got the car !! Hope there is better training for these kind of situations...

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    Enterprise Rent-A-Car - carrental - Updated May 2026

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