1. Budget Cleaning Services

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Budget Cleaning Services

4.5 (58 reviews)
Open • 12:00 am - 12:00 AM (Next day)

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Response time

4 hours

Response rate

100%

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Services - Budget Cleaning Services

Deep cleaning

Maid services

Move-in or move-out cleaning

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Yelp does not let me give zero stars otherwise I would. Terrible service. Looking at the place they gave us a 2 hr - 2.5 hr ($150 to $180) estimate. 4 hrs and $300 later not much had changed. We had to pay a lot of money for work not properly done and I have to rehire someone to clean the place up. We were ok doing this to prevent more damage to the house. Found an ash tray in the house with two cigarettes in it. When asked they said they kept it there because they were cleaning out their car. One of the two people was on phone for 15 mins chatting with someone even after we walked in. At some point I was prepared to pay what it took for them to just finish and leave The fridge is not clean. Carpets havent been vaccumed properly. The bath tub and wash basin is still unclean. And this is after spending 2 more hrs than they originally estimated and twice the estimated amount. They have removed all fixtures without asking us leaving holes in the walls which I need to fix Pictures attached. I had to hire a new maid service the next day to actually do the cleaning . I have to pay for the holes in the walls from the fittings they pulled out (which we asked them not to remove). Texted the owner the pictures and no response from her. Highly unprofessional behavior. Don't trust their estimate

We hired them to clean our recently purchased home. It was entirely empty. They arrived at 9am. I arrived at 1:30. At 2:30 I asked them to walk me through what had been done because we had movers scheduled to arrive 3pm. After walking through the "cleaned" areas I noticed dust, cob webs, and dirty surfaces. At the end, Rainey said she had before and after pictures of the completed work. I asked her to see the pictures so I could feel comfortable paying them for the work that had been done. She got extremely defensive and threatened to call the police, which I encouraged. At this point she left. I spoke to the owner Cathy and asked for the before and after pictures. Initially she stated that she would gladly send the pictures once Rainey sent them to her. After 4 days she is refusing to send the pictures or a list of what had been completed. If your hiring them by the hour, please be sure to provide a documented list of what needs to be completed with time estimates. They stated they took lunch. Rainey for an hour and half, the other for an hour. Then they stated that they did 3.5 hours of work and were giving me a deal for only 3hours. 9-2:30 = 5.5total hours. After deducting 1.5 hours (depending on who was right) you get 4 hours. If charging an hourly rate - I would caution using cleaners who are loose with time. It sounds like they have a reputable business in Austin, but I would not recommend in the San Antonio area. (Later edit) In reply to Cathy's comment. I offered to pay and you encouraged me to wait until my wife was able to see the home later in the evening. I absolutely encouraged a 3rd party to be there, and and I believe my exact words were "please do" when she threatened with the police. That was when she abruptly left. Regarding time keeping: if charging hourly , the crew should be able to accurately document time. In regards to the the cabinets, bathrooms, and walls. This is not true. The one wall that was scrubbed is pictured below. Obviously this wall was cleaned. This was the first thing we discussed when I walked in and the only wall that was completed and the first thing that was addressed when I arrived at the home. I called my wife at 1:44 to clarify what she meant. There was no berating, but their perception is reality to them. I asked them to walk me through what had been done, and they refused. I expressed my concern. She perceived it very negatively and blew up, this was not my intention. I was expressing my dissatisfaction with their work. My perception as a customer was very negative and that they were extremely dishonest.

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10 years ago

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7 years ago

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8 years ago

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9 years ago

The team did a great job...It took longer than anticipated to clean our clients home; however, they did a terrific job!

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9 years ago

Easy to work with and they did a fantastic job. I would certainly use them again. Thank you!

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9 years ago

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10 years ago

Business owner information

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Cathy Y.

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11 years ago

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9 years ago

Did a lot of work in the time frame provided. Made the oven cleaner than I EVER could.

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Ask the Community - Budget Cleaning Services

Can you clean same day?

We try to keep emergency cleaning spots open on our schedule for same day cleanings. This is not always possible, but if you call Cathy directly at the number listed she makes every effort to open up a spot when it's an emergency situation.

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Review Highlights - Budget Cleaning Services

“I've been using Cathy and her incredible cleaning team for over five years, and I wouldn't trust anyone else.”

Mentioned in 24 reviews

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Austin Cleaning Crew - We can make your home sparkle again!

Austin Cleaning Crew

(7 reviews)

78704 (South Austin)

Jackie did an amazing job cleaning my place. She placed special attention to places I did not think…read moreto consider, like my walking pad. My base boards and hard to reach place she managed to conquer. She also had a good eye for organization, whereas quite a few items have better spots and are visually more appealing in there new locations. My dog also loved her, so I knew she was great. I recommend Austin Cleaning Crew, as I have tried a couple other cleaners and this is the best of them

Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.

Lux Conscious Cleaning - Move in clean

Lux Conscious Cleaning

(3 reviews)

This is the quality of their work. What's on paper reflects the services done in real life!read more

I recently hired Lux Conscious Cleaning to help us ready our house to put it up for sale. The…read moreowner, Melissa, assisted us in garage cleanout and organization, home organization, staging, outdoor cleaning, house cleaning and I couldn't be more pleased with the results! My husband is very territorial over his garage and was having a hard time letting things go. However, Melissa won him over within 30 mins. I came home from work and was singing her praises. Her ability to understand the emotional connection to material items is one of her most valuable gifts! Lux Conscious Cleaning home cleaning left my house spotless--every surface was gleaming, and even the hard-to-reach areas were thoroughly cleaned. My walk-in closet has never looked better; she helped me organize everything in a way that maximized space and was esthetically pleasing. But the standout service was her over all home organizational skills, knowledge about the real estate market and staging homes. Melissa is patient, kind, and hardworking. If you find that you need more help than you anticipated, like I did, Lux Conscious Cleaning will bring in reinforcements. Melissa schedules just enough time where you don't get mentally and physically burnt out but, feel good your accomplishments. I cannot recommend Lux Conscious Cleaning enough, from start to finish, they were professional, detail-oriented, and incredibly efficient. Simply amazing! Five stars!!

Budget Cleaning Services - homecleaning - Updated November 2026

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