I had a great experience with Budget Blinds of Bothell. I didn't feel pressured by the sales guy Jason at all, and appreciated his advice on which brand and styles would work best for us. The quote was right on what I wanted to spend, and he adjusted it for us a couple times after my husband and I discussed it more. We had them install eight standard honeycomb shades, one motorized shade for a very high window, and one exterior shade on the second floor. We've been extremely happy with the shades, and wish we'd replaced our ancient blinds sooner. We went with the double honeycomb style, and the difference in temperature is noticeable. We booked the install within a week or two of their estimate, which seemed reasonable to me. A tie-down broke for the exterior shade broke during installation, and rather than waiting for a spare to get shipped, they found one in their storage and came back to fix it. Throughout the process, both Jason and Eric were responsive to questions -- friendly and helpful. When I accidentally wrote a check from the wrong bank account, they were totally understanding even though it was 100% on me. I had a question a couple months after install, which they answered promptly. I would definitely use their services again. read more

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I have had 3 different companies come out for custom blinds and shades and Budget Blinds has consistently been the most reasonably priced. They also do a great job with installation and customer service. read more

My in-laws used Budget Blinds several years ago and were happy with their work, so we requested a consultation through their website in January and were able to schedule someone to come out the following week. Steve arrived promptly (early, actually) and walked us through our options. He was personable, professional, and patient as we deliberated blinds for our three rooms. His advice was helpful, and we appreciated his input. Window coverings are not inexpensive, but he was able to offer a 25% off promotion which helped. He told us it would be several weeks before they were ready, and we were contacted within that timeframe to schedule the install. The install was done by two young dudes and took all of 10 minutes. Easy-peasy. Unfortunately there were two blinds that were damaged (not beyond functionality, but when you're shelling out big bucks you want it to be damn near perfect). I contacted Steve right away and he called me back immediately to let me know that those two would be reordered. The turnaround was quick, and the replacement blinds look and work great. My sole gripe was with their payment process. You can pay by card in-person only, so we used our card for the first half when we placed the order with Steve. We received an invoice by email for the second half after the work was complete with the option to pay by card online with an added surcharge, or by mailing a check. I wrote a check and mailed it next day. Five days later I received a past due email notice and a voicemail alerting me that payment was overdue. Sorry, but that is excessive. Also, the final invoice included the credit card surcharge "for convenience" so I had to refer to my original quote for the correct amount to pay. I wonder how many people end up writing a check to include the card surcharge... Other than that, we found the process to be painless, and we're happy with the outcome. read more

Everything I can tell you is so cliché about this contractor. DO NOT have them install shutters. I received 6 bids, budget blinds was the 2nd highest in cost. The name is "Budget Blinds". I gave them $16,000.00. The value just isn't there. They said their customer service is industry leading, their industry must be so very terrible. Every delay, every problem, every thing you could possibly think of, "Covid". I signed the contract at the end of April, it's now September 21st. They said six week turn around. Every excuse you could possibly think of as to why they couldn't finish the job, they used. The blinds look great, but my 13 year old said he could have installed them just as good and A LOT cheaper. The shutters, they look terrible. They had no idea what they were doing. They shouldn't be installing shutters at all. Keep to the simple stuff. The customer service was/is terrible. If you get to talk to a person, combative and confrontational. Just look at the above reviews, and I am sure Ryan will blame everybody but himself and his company for this fiasco. Don't use this company. read more

I have had my new blinds for three weeks now and I could not be happier! Keean, Mary and Charlie were wonderful to work with. Keenan was so helpful in helping us pick out all the features and his measurements were spot on. Mary was always quick to return my emails and answer questions. Charlie's installation skills were amazing. He did all four windows, including the large front window in no time; and he cleaned up after himself I highly recommend Budget Blinds of Bothell. Great options and very budget friendly prices. read more

We obtained quotes from 3 different vendors. $7000+ from a very well reviewed vendor vs $3800 from Ryan for the same product made by Hunter Douglas. What a big difference in prices! Just because the other biz has more and better reviews (real or fake, yes, there are lots fake reviews out there)? Brian and his young helper were professional and friendly. They finished the installation in about two hours. When I noticed a few stop-balls have some rough edges, Brian replaced them within minutes. The installation went very smooth and we are quite satisfied with our new Designer Screen Shades. read more

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Jacob devries came to my house and took measurements for solar shades to replace old wood blinds. All good so far but the valances were a disaster. obviously someone doesn't understand angles. They were too short. The installers were in my garage sawing away but they were beyond help. Have not heard when they will be fixed. My husband just passed away and I am not a happy camper to say the least. I expected it to be right the first time. I am so not impresse. read more

In 2003 we bought an entire house worth of blinds and shades of various shapes, sizes, functionality and costs. The 19 window coverings range from the small inexpensive pulldown variety without cords to the motorized home automation system controlled 10'X8' bamboo drop-down fabric shade. The 3" wood slats that cover our billiard room/library room windows are an exact match to the custom color of our pool table and bookcases. During the sales process, Jason the owner made a bold promise to help us out with problems for life. Over the almost 20 years they've been hanging in windows and doors I guess that my sons have pulled down on their blinds a little aggressively and broken the internal mechanisms at least 5 times? A cord on the louvered fabric blinds broke and just this week the wall sized dropdown crestron controlled shade had one of its internal cords break. After almost 20 years, they are sending out a technician to fix the shade at no charge?! I'm not sure if it was because I had a huge order that they did something special for me but I would NEVER recommend anyone buying any blind regardless of price-range anywhere else. The technicians have always arrived on time, been totally professional and never once insinuated or said anything about misusing the blinds causing the failures... I shopped around and their prices are in line with other stores that don't specialize in window coverings. Don't waste time shopping for a little better deal because you can't put a price on amazing customer service! read more

Budget Blinds - This is the picture of the 30+ pound wall sized drop down deck door covering shade that is being fixed at no charge this week. - Shades & Blinds Near Me - Bothell, Washington

We had one of the single most frustrating experiences with Budget Blinds. Aside from our initial consultation, our experience has seemingly gone wrong at every turn. DO NOT WASTE YOUR TIME OR MONEY. Our initial installation was completed by an inexperienced installer and the quality of the install was atrocious (uneven, sticking out of the window frame, pull chains too long, etc.) and we had to ask for a new installer. This installer also moved several pieces of furniture and did not move them back, and even worse, was seen standing on our bed and pillows in their socks! The second installation was better (original installer accompanied by a more experienced installer), but the original installer still did not follow our directions on multiple occasions to not enter a room with an anxious pet. Very frustrating. During this second installation it was determined that one of the motors was not functioning properly and needed to be reordered (quality control issue). Additionally, we found that some of the end caps were not installed in the initial installation. All of this would require a 3rd installation visit. On the third visit the motor was properly installed, but the installer was given the wrong end caps. The wrong end caps were then sent a second time, and finally, 4 months later, our installation was completed. I shared my experience with members of Budget Blinds (including the owner) and aside from sharing a few empty excuses and a very light and dismissive apology, nothing was done. It was clear that they did not want to hear my concerns. The quality of the actual blinds themselves are fine, but this experience has been one of the very worst customer experiences in my life. I would gladly pay twice the cost to another company to avoid experiencing something like this again. Edit in light of the response: While they were in communication, and the factory is struggling, this does not address the extreme lack of professionalism and competency of the installations. I will gladly contract with a different company in the future regardless of the "savings" offered by Budget Blinds. read more

First day started good but then never heard back from them. Weeks went by without reaching us hearing a thing.lost a customer who paid over 30k with a different vendor. Customer service and following up is important. read more

My experience with budget blinds were pretty positive. Steve was punctuate, professional, and did a great job explaining all the details. The total cost were in the reasonable range. My blinds got ready sooner than expected, and they called me and arranged the installation date the day after. The whole process went smoothly. read more

have wanted plantation shutters forever, finally had my money saved. Budget Blinds in Bothell came out to measure and give price quote. The price was well below another company I had come out. They were personable and answered all my question and gave plenty of options. The wait time was about 8 weeks but we'll worth the wait. They were installed yesterday! The installer was efficient and friendly. I could not be more happy with the whole experience! I LOVE my shutters and cannot say enough about the personal and excellent service Budget Blinds gives! read more

I would give this company a negative 5 stars if I could. Horrible customer service. I would not send an enemy to this company. Did not listen to anything I said I wanted or needed. After 8 months of pain in my ass going back and forth with the owner Eric with not even the slightest understanding. I was finally ready for them to get my blinds off my dining room floor. Tried to talk to Eric the owner about the sales reps mistakes and as the owner he did not want to help correct the mistakes that were made by his sales rep Stephanie. I have never had such horrible customer service in my 30 years in the industry. I work in construction so that says a lot. When they came to install the blinds they left a mess in each room and then did not even take the old blinds. If you want good blinds at a reasonably rate do not go to Budget Blinds or you will be playing Russian roulette with the service you do get. All I can say is run. read more

We've worked with Ryan and his team at Budget Blinds a number of times now and they could not be more helpful or accommodating! They have very fair prices for some of the same high quality materials carried by other vendors. On the installation side they showed up when they said they would, were very respectful of the home and overall did a great job! I would not hesitate to recommend these guys to anyone! We are very happy with our experience. read more

Waited a few weeks for an in home consultation when Jason showed up with no mask. At my request to wear one, he came back with a plastic face shield and no mask and said it was just as good. When I asked if he was vaccinated he said it didn't matter and it was a personal decision. His partner didn't have a mask or anything in the car and asked if I had one she could borrow and when I said no she said she will wait in the car. When I said it wasn't ok for him to come in if he didn't have a mask, he stormed off. Very unprofessional! I felt disrespected and will not use this company. As a customer, respect me and my wishes before you enter my home. We are still in the middle of a pandemic. read more

So we love to work with our local businesses. We met the manager of Budget Blinds in Bothell who was really friendly and scheduled us a visit. The store representative who came to our home to show us the selection was horrible. She's rude and downright disrespectful. She enters our home and walks towards the windows and told us it would cost us a lot to do the drapery and we should go with pottery barn or any other store.. and she repeats the whole thing again and adds it costs 70$ an inch and 1500$ a window( not sure how that adds up). At this point we were really confused but said we are okay, that's what we are expecting it to cost us(around 1500$). She unwillingly showed the drapery collection she got. We liked something and said we saw similar material in Restoration Hardware. All of a sudden she got lightened up and started being friendly. She said she doesn't have the exact material we like and will drop it off as soon as she have it. It's been 2 weeks and we did not hear anything from them. I never saw someone so focused on not selling their own business but focused on selling others. Totally disappointed and a complete waste of time. read more

Jason was really nice when he came out to do the consultation but after the install, DO NOT expect to hear back from him and if you do what a jerk. Already has your money doesn't give a crap about service after the fact! +1 (425) 275-3390 read more

Very happy with our custom blinds! We moved into a new house with LOTS of windows. Other custom blinds companies gave long wait times for production (some 6-8 weeks). We wanted our blinds quicker than that and these guys delivered. Came to the house to do measurements (some companies want you to send in the measurements - who has time for that!?), showed me books of blinds, went through all different options, and gave me some discounts. Blinds were installed 3 weeks later, as promised. There was one blind that had to be re-done, but they were back with it in two weeks. I was still very happy with our purchase. We did blinds.com before - yes, it's cheaper, but there's nothing like custom blinds. Can't compare! Thanks Jason, Eric, and the rest of the Budget Blinds Bothell crew! read more

I live in Seattle Downtown. I became familiar with Budget Blinds 2 years ago and it was a pleasant, professional tranaction. One never knows a Company until it's time to repair, replace or utilize a warranty. One of my blinds under warranty broke recently and I expected a replacement. C.J. a young squire who works for Budget Blinds took the bull by the horns. His communication was excellent and when he said he would do something he walked his talk. The blind was a custom job and C.J. made sure the product got to me as soon as possibile. He also installed the blind 10 out of 10. As Seinfield would say, "he's Penske material! " read more

I've had shades installed almost 9 months ago. They weren't the first company or even the second company we tried working with on getting blinds for our entire home. I wish they were our first. We went other places first because of referrals. Here is why I suggest going with Budget Blinds: they have amazing customer service! They didn't try to up sell us and worked with our budget. They have wonderful recommendations on what shades would work with each window in every room. Other companies only gave the high end recommendations and while Budget Blinds even talked me into more practical and lower cost shades because it made more sense! Installment was a breeze. We even had an issue with a blind a few months later and they sent someone right away to take a look. They're always quick on returning messages if I call or email during off hours. Great company, I highly recommend! read more

We had Budget Blinds provide window coverings for our new construction home recently. The first consultation was really good. Jason listened to what we wanted and offered his advice and opinions when we had questions. Our blinds arrived when promised. There was one issue, but it was handled quickly and we weren't charged the final bill until the issue had been resolved. The blinds are great, the people are great, and the prices are great. I highly recommend Budget Blinds of Bothell if you want professional blinds at a reasonable price. read more

Unprofessional. Appalling. Rep came in off the street and walked onto my pristine wood floors with his dirty stinking street shoes. Is it not standard operating procedure for a home rep to put on shoe booties before entering a home? Alternatively, simply take off your dirty street shoes. No class, ghetto, pure amateur. read more

Thanks for the help in choosing the right Blinds for my house. Jason was knowledgeable and showed all the possible options to select the right Blinds and I am highly impressed by the service, would definitely recommend Budget Blinds!! read more

I've used BB in my previous home but things have gone down hill. We had Ryan come measure and do our blinds at our new house. Not only did he measure a window wrong by a foot, but worst as a salesman how do you not tell a customer that the color of the fabric you pick also determines the color of the plastic housing? We had been clear that we wanted the window coverings to match our white trim color. He shows us the colors closest to white and we pick a sheer that is like one shade off from white. We get the blinds and the plastic housing is literally dark brown. What the hell? How does that match the trim? My wife and I are very disappointed. Seems all they care about is making a quick sale and not spending the time to ensure the customer gets something they really want. read more

Jason was on time and knew the options available and offered very helpful suggestions. It feels much better dealing with a local neighborhood business. Personable and professional. read more

This review is for Tom (budget blinds kirkland) but our house is in Kent, WA. HORRIBLE CUSTOMER SERVICE/INSTALLATION JOB/ORDER TIME/ATTITUDE!!! BE CAREFUL! DON'T BE FOOLED He is targeting all the new developments, especially Mainvue Homes. In the beginning, the owner, Tom seemed very professional when trying to sell us the blinds. So we got rollershades and shutters. The shades were supposed to take 2-3 weeks, and the shutters were supposed to take 5-6 weeks. However, the shades took 5-6 weeks to come and the shutters took 9-10 weeks. Communications during the whole wait time was horrible. Installations is horrible, 1 rollershade fell and scratched our brand new floor. 6 out of 15 shades were slanted/uneven. Took them 2-3 weeks to send someone over to fix it. The owner, Tom, does NOT care about you once you've made your order. 3-4 of the shades were hard to pull, so they reordered new ones that took weeks to come. 1 of the shutters was an inch too short and we had to wait 4-5 weeks for it to be reordered Basically we ordered at the end of January, we finally got all of our blinds fixed/reordered just now, after 5 months!!! We wasted a lot of time on the phone trying to reach Tom, and trying to get someone to come out to fix our shades, wasted a lot of time being at home so they can come and install or reinstall shades and shutters. Also, they kept making scratches and dents on our walls while installing the shades and shutter! Be careful..don't be fool. My next door neighbor is going through the same issues with them..they are supposed to replace all her rollershades now because of various issues with the original shades. read more

Great customer service! Very honest and very knowledgeable! I would recommend them to anyone looking for Blinds of any kind! 10 Star service! read more

What a great shopping experience. I knew I needed blinds, but wasn't sure what style fit my room. Jason came to my home with a huge selection of blinds, and was able to help me narrow it down, and find the perfect blinds for me. They installed them just a few weeks later. Quick and easy! read more

The owner of this place is a great guy! He is very honest to his customers and provides fantastic products. I would (and DO) recommend this company to anyone needing window coverings. Support small (and local) business! I read the 1 star review here and I cannot believe what I'm reading! This company would never do such a thing. I don't think people realize the impact these reviews have on their business. Its really sad actually. read more

Jason came out to my house and showed me options for my very large master bedroom window which I needed a new room darkening blind for. He is very knowledgeable and I was able to choose a blind and he measured and was done within 20 minutes. He made it a very easy process. Excellent customer service! I would highly recommend. read more

Lots of choices, excellent service, no mistakes. Promptly returns calls.

Had 3 quotes done for new house (39 windows). Budget blinds was least expensive and Jason's presentation was knowledgeable and to the point. Installation was quick and professionally done. Blinds look and work great! read more

Jason and Ryan are super helpful! Helped us get awesome blinds at a great price! Installation was fast and look great. They were very helpful and solved a small problem with the height of verticals. Keep up the awesome work! Found them to be more affordable installed than the big box. read more

Courteous people, family owned business. Knowledgeable and friendly. Great product. Happy with our blinds - love the guarantee. Installer was fantastic and the whole process was simple. Thanks! read more

Love my new blinds. The ones I wanted I couldn't get as they didn't fit my windows (smaller windows in a bay) Jason showed me my 2 no choice and I just wasn't sure. So he suggested a third option and I'm so glad he did they are amazing. They immediately brightened up the house, made it feel warmer and just pulled the whole space together. read more

I purchased my blinds 4 years ago from Budget Blinds in Bothell. Recently one of my blinds became defective and I reached back out to them in case it was still under warranty. Eric was super friendly and genuinely wanted to help me. Instead of taking it in for repair, he contacted the manufacturer to see what they could do. I fully expected to be charged for a repair, but Eric called a couple of weeks later and said my new blind was in. I didn't know he ordered a new one and I was waiting for the part where he tells me how much it is. To my surprise, he never mentioned payment at all, just asked when he could come and install it. I got off the phone thinking what great service I've received. I got my blind replaced at no charge to me and I didn't even have to ask. Whether the warranty was up or not, it was great to not have to jump through hoops to get it repaired. To sum it up, great customer service from Eric and a good company I would recommend to my friends. read more

Most horrible experience I've ever had with a business. What could have taken a couple months, was a 7+ month process. Any review on here with more than 1 star is a scam, and probably these low life owners doing fake reviews on themselves. Mistake after mistake was made and what makes it worse, is that their mistake was made out to feel like it was our fault. After all this time, ours blinds still aren't what we originally wanted but we paid them just to move on and be done. What should have been something they just redid until it was right like any other operating business, they didn't. Complete joke and I will never use them again or recommend. Which is sad considering we didn't do our whole house. Could have used them for a lot more business. Their loss. read more

Jason (one of the owners) was easy to work with and was not pushy at all when he came over to our house. He helped us with colors and had some great suggestions. Blinds were installed 3 weeks later. We only got 20% off of our huge order of 9 blinds even though there was a coupon for 35% off on yelp read more

The best service, selection, I will always make them my go to for all blinds and draperies. KJ

Great customer service! Very knowledgeable and professional. Wide range of selection to fit your needs and your budget. I highly recommend Jason and his team and will definitely use them again! read more