If you browse around and look at their more recent reviews you will find a concerning trend that I can 100% attest to. It is simply impossible to get a response from this business no matter how you try to reach out. While we had a few different quotes from other businesses we could have gone with, following Daniel's in-person visit we figured we'd give Seattle Custom Blinds. Big. Mistake. From then on things quickly went downhill. It took several months before our simple project was finally completed and nearly 100 emails until I finally had my blinds installed. And that's not to mention the several incorrectly placed orders that continuously delayed things. We gave them as much slack as humanly possible the entire time but they took advantage of that and every day that went by it seemed like they were actively trying to find new ways to waste my time. When it was all said and done, I ended up being the one having to install the smart integration myself since Seattle Custom Blinds apparently couldn't quite figure out how to order the necessary parts (I had paid for) from whoever their supplier was. Mind you... them offering that as part of the package was one of the reasons why I chose to give them the business. It has been a few months since we FINALLY got our blinds installed but I'm leaving this review now because the remote that came with them broke and I wanted to grab a new one so I have been trying to get in touch with them and what do you know? Zero response! Our blinds had a lot of minor issues following the installation and I honestly didn't even bother trying to get a response from Daniel since I am convinced they will never respond to former customer emails after our experience with them. Seriously... there are many other blind installers in our area. Most are very professional. The majority will carry the exact same product or better. They will likely not mess up your order 100 times for no apparent reason. And I guarantee they will all be more responsive and easy to work with. So do yourself a favor and go with any other option out there. read more

Not a positive experience trying to get a quote. Feels like they are too busy to provide personal service. Nicki who answers the phone is not friendly, and I didn't feel like a valued potential customer. read more

Leaving this review because it's been impossible to get an answer via email or phone regarding a replacement blind. I reached out initially at the end of August to get someone to come fix a faulty blind and wasn't able to get anyone to come until early October, at which point I was told that a new blind had to be ordered since the current one is not fixable. Since then, I followed up 3 times with no response and on the 4th try, Daniel assured me that he would check on the status of the order and let me know about it the next day. That was November 15th. It's been over a month now and I've tried to follow up via email twice and also tried calling once and was sent to voicemail. No response on either front. It feels like I'm pulling teeth trying to get this thing replaced and, honestly, it also felt like this throughout the entire time we've been working with this company to get blinds done -- I feel like I always have to reach out multiple times to get a response on things. read more

Updating my previous lower rating... seems after Covid-related setbacks, Seattle Custom Blinds are working hard to catch up on their backlog and resolve issues. We were sent replacement blinds quickly once they realized they dropped the ball, and we appreciate the quick attention and genuine desire to make things right. read more

Seattle Custom Blinds - One side of defective Graber blind sold by Seattle Custom Blinds - Shades & Blinds Near Me - Seattle, Washington

Edit: After writing my initial review I did hear back promptly from the business. After several last-minute cancellations and reschedules on his part, I have finally gotten the defective blinds replaced. read more

Awesome experience with Seattle Custom Blinds! Daniel gave us a very competitive quote for replacing our shades, beating another bid by 70%! We were impressed by the thoroughness of his measurements, and the installation was flawless. From start to finish, this project was completed in just over a month (including product delivery). Couldn't be happier with how our new shades look! read more

We are so pleased with Daniel! I am admiring our new blinds as I type up this review! We had requested to get multiple quotes, but after meeting Daniel- we cancelled the others, because we just knew right away that we liked working with him. He was professional and never tried to upsell us. In fact, there was a window I wasn't sure whether or not I wanted blinds on, and he encouraged me to think about it (even if that reduced his profit). From the time we ordered the blinds to when they were installed took only about 2 weeks! In the meantime, he installed temporary blinds including blackout shade for my baby who needs one to sleep. We were so happy with Daniel, we already recommended him to a friend and we will be recommending him to anyone looking to get blinds! His prices are super competitive. He always promptly got back to us, and he is just all around a great guy. Thank you Daniel with Seattle Custom Blinds!! read more

Seattle Custom Blinds installed blinds in my home in 2019. One of the strings broke and I called them three times in Oct 2023 with no response. I sent an e-mail in Dec and they responded with a request for pictures, which I sent. In Feb, I got an e-mail saying the "manufacturer approved the remake and it's now being manufactured". In March, I sent an e-mail asking for an update, I got a call from Daniel to schedule a date to install the new blind - scheduled for May 8th. I then got an e-mail saying the manufacturer wants Seattle Custom Blinds to try to retie the string and that my blind is considered an "out of spec" order and they needed to try to fix the blind before the manufacturer would approve the order. They came and tried to restring the blind but the string is shorter now and the blind is lopsided. I asked what now - response from Seattle Blinds was that Graber (the manufacturer) said it was no longer under warranty. Why did I get an e-mail saying "manufacturer approved the remake and it's being manufactured" and then a call to schedule a date. And another saying the manufacturer wanted Seattle Custom Blinds to "try to fix the string before approving it". This is truly disappointing, not just that they won't fix the blind but that it's taken over six months of back and forth for what I thought was an approved fix to find out that it's now not covered under the warranty, what happened to "manufacturer approved the remake and it's now being manufactured". Very bad customer service and now stuck with a lopsided blind. read more

Seattle Custom Blinds is great! Daniel was able to schedule us quickly to get a consultation for measurements as well as being very informative of different brands, styles, etc. he was also very honest and upfront unlike some other blinds companies in the area. The entire process was very smooth and there was no hassle. Pricing is also very competitive compared to some local and national chains and quality is top notch! I would highly recommend! read more

Seattle Custom Blinds has taken care of so many blinds jobs for us, across multiple houses in the Seattle area, I feel like I should just give them a key to our house so they come over and help us out anytime. :) Super-responsive, perfect fit and finish, friendly, and flexible on scheduling. I had to change schedules as our home closing date changed and they were always ready to flex with us. Thank you, Daniel, for being the best Seattle has to offer for great blinds! read more

We are very happy with our new blinds from Seattle Custom Blinds. Daniel was very knowledgeable, personable, professional and responsive throughout the process. We received several quotes from other local companies, and SBC provided a superior product for less money. We would highly recommend Daniel and SBC if you are interested in receiving quality window coverings. read more

There is nothing but nice things to say about the sales, service, product and installation we received from Seattle Custom Blinds. They are honest about the services they provide. Some business want your business so much that they promise you things they can't deliver. With Seattle Custom Blinds that is NOT the case. The customer service was quick and tailored to my needs. Once I ordered the blinds, I did not have to wait long for installation. Overall installation was seamless and I could not believe how much installing the blinds added to our home. I was also very impressed with their price! They are extremely competitive with pricing and I felt like I was getting the best deal. No one else compared with their quote. I highly recommend this business. I don't give a 5 star rating often but this business most definitely deserves it. read more

Seattle Custom Blinds did an excellent job for me. I have actually used them on two separate occasions and both experiences were great. Daniel was prompt and professional during all of our interactions. He also did a great job understanding my needs and what I was looking for. Overall quality of the product and installation was great. I would recommend Daniel and Seattle Custom Blinds to any of my family and friends. read more

I'm very appreciative of Daniel and Seattle Custom Blinds. We worked with Daniel to have measurements for blinds before closing to try and expedite the blinds as much as possible. He brought all the color choices to the house and we were able to see the options right there rather than online or away from the house or through pictures. When they arrived, Daniel installed them himself, coming even late into the evening as we live up north in Everett. A few of the blinds had an issue and what was awesome about hiring Daniel (instead of online or through a store) he took care of the entire return, re-order, and came back to re-install. Highly recommend!! Blinds we purchased: We installed the honeycomb, and some were top down and bottom up. read more

We highly recommend! Solid consultation, good communication and customer support. We love our two blinds, one electric w/remote and one top/down honeycomb. read more

I received outstanding customer service from Seattle Custom Blinds, starting for the initial phone call to the installment. I communicated exactly what type of blinds I was interested and was given a great selection to choose from. The gentleman was great at follow through, something very hard to find in the service industry. He kept me updated on the status of the order and time frame for the installation. The blinds were installed yesterday and were done in a highly professional and quick manner. Great service, follow through and professionalism. I appreciate businesses that are able to provide 100% all around service. I would recommend Seattle Custom Blinds to my professional colleges, family, friends and clients. read more

I would highly recommend working with Daniel and Seattle Custom Blinds. Although I ended up going with another company for my blinds, it simply came down to getting the right product for a complex window I wanted that required total blackout but also aesthetically pleasing shades. It was a tall order but Seattle Custom Blinds specializes in Graber products and Daniel is very knowledgable. He was always professional and helping to find a solution for my needs. He was responsive through emails, quotes, and Yelp messaging. If he promised to get a quote or request by a certain time, he stuck to it. That's what I liked. Upfront and honest. Will look forward to working with him again should any more needs arise. read more

We worked with SCB a year ago. Nate was quick for quote and price was very competitive, installed our blinds and coverings on time and quickly. He also cares his work and came back to fix the honeycomb even it is broken out of the warranty period. Highly recommend. read more

Seattle Custom Blinds - Can't be pulled down any more - Shades & Blinds Near Me - Seattle, Washington

So disappointed... Daniel came over to measure my windows for blinds, seemed nice and professional. He said he'd have a quote for me by the end of the day or right after the weekend, latest. It's now been over two weeks, I've left two messages and no one has gotten back to me. Frustrating. read more

Seattle Custom Blinds was very professional throughout the entire sales, measurement, and installation process. We received 3 bids, and they ended up being in the middle -- I am glad we worked with Daniel through the process, since he made this entire process easy for our family. read more

We moved into a new house and had some blinds that weren't functional. Daniel came out and flew through the measuring, picked a great color and style match to existing blinds, and installed them quickly once the order arrived a couple weeks later. Great service, prompt reply, good price. Just contacted them again to have some blackout blinds done in one of the bedrooms. read more

Daniel did a great job explaining the differences between models and materials. He was honest and efficient. I got the blinds installed by Daniel 2 weeks after I placed the order, they are working perfectly. Will definitely recommend him to my friends and buy from him again. read more

Seattle Custom Blinds was amazing!! Daniel came out to give me a quote for my Blinds that trumped all other quotes I received by thousands of dollars. As soon as the blinds were ordered, Dan schedule an install day for me and arrived on time and ready to get to work. To say the least, my home looks so much nicer and cooler with the blinds he set up. Perfect timing since this week was extremely hot. I will definitely recommend Daniel and Seattle Custom Blinds to everyone that is looking for a fair price, excellent customer service and hassle free/ problem free purchase and install of new blinds. read more

I had Seattle Custom Blinds installed in two homes. They were punctual, efficient and knowledgeable. I would definitely use them again. I ordered the top down bottom up blinds and LOVE them! Tina read more

Daniel Kravchenko and Seattle Custom Blinds are wonderful. He responded quickly to my email query, set up an appointment to come to my house with roller blind samples and recommendations. After mulling over possibilities and recommendations, he directed me to the product that suited my needs and preferences, took measurements, and ordered the blinds. Installation was delayed a bit because the manufacturer was delayed but Daniel was communicative and always helpful. The installation went quickly: no fuss, no muss, no evidence of any work being done except the beautiful new blinds. If you are looking to replace something in one room (as we did) or in need of whole house window treatments, Seattle Custom Blinds should be your first and last stop. read more

Great price, fast and clean installation, and yes the contractor was ON TIME. I was building a home for my father, called Seattle custom blinds after a friend referred them. Dan came out, showed me all the different kinds of blinds. We made our choice and it was installed as promised. Was one of the simplest experiences in dealing with contractors. read more

I recently built myself a new home. In my experience I found that I personally like working with smaller businesses rather than large or franchise companies. The people who work for a smaller company usually cared more about their work and quality. When it came to finally getting my blinds, a friend recommended Seattle Custom Blinds. Had my first appointment, picked out my blinds, was told how long it would take, and everything went perfectly smooth. I got exactly what I hoped for. No delays, no extra fees, no installation issues, everything was on time , no surprises and I'm completely happy with my quality blinds. I would recommend Seattle Custom Blinds to my friends and family! Thank you Daniel! read more

Seattle Custom Blinds - Shades & Blinds Near Me - Seattle, Washington

I recently moved into a newly built house and had no idea where to start looking for window treatments. Seattle Custom Blinds was the first flyer to reach my doorstep, so I gave them a shot. Daniel was awesome! He responds quickly to emails/questions, and is very flexible with his time. He manages every aspect of the process himself - quotes, measurements, ordering, installation. Having one point of contact from start to finish made the whole experience easy. We are very happy with the quality and appearance of our blinds! read more

We recently bought a new house and it didn't come with any blinds. So after calling a few different places, Seattle Custom Blinds was the only one that could come out on a Sunday. Daniel came out and measured all of our windows and helped us pick out some blinds. The pricing was very reasonable and we ordered the blinds through him. I got an email 2 weeks later that my blinds were ready for install and I just got them installed yesterday. The whole process took less than 3 weeks. I will definitely recommend Daniel and Seattle Custom Blinds to all my family and friends. read more

My wife and I recently moved into a new home and were looking to add blinds to several windows throughout the house. We contacted Daniel at Seattle Custom Blinds for a consultation. We set the date and Daniel was flexible to our schedules (he came out on a Friday evening!). We had several questions during our consultation and Daniel answered our questions and helped us to find the most cost-effective solution for our blind purchase. He absolutely did not pressure us into any make or model of blind, but offered us advice on the different types of blinds and why some blinds were significantly more expensive than others. We set a date once the blinds arrived and he came to install himself with an assistant (once again on a Friday evening!). Daniel worked quick and efficiently and the blinds looked spectacular. He even noticed a minor flaw in one of the "top-down, bottom up" blinds that we likely would not have noticed on our own and went ahead and contacted the manufacturer for a replacement. He let use the defective blind in the meantime which very considerate. Finally, Daniel returned again to install the replacement. Overall, we really appreciated the service Daniel and Seattle Custom Blinds provided. As a side note to our service, when we spoke with Daniel about how he got into the business, he mentioned his dissatisfaction with the standard blind industry practices and wanted the ability to control the process from consultation to install and follow-up. This is what really sets Seattle Custom Blinds apart from its competitors! read more

I don't write many reviews (2015 goal!). It is just that Daniel did such a great job, I really felt like I needed to spread the good word. Daniel is very professional. He came to our house to talk about shutters that we wanted for several windows. We have an older house, so Daniel needed to make pretty exact measurements to frame out the windows to mount the shutters to. His quote was very fair. Well, Daniel installed them yesterday and they look great. The frame he installed in each window looks like it really belongs. And the shutters work great. We are super happy with his work and plan to have him back for more window treatments in 2015. You definitely should give Daniel a try. He carries good products and does a great install job. read more

It was so terrific, we went back for seconds. Last year, my wife and I finally decided to replace all those ugly, mismatched, malfunctioning vinyl mini-blinds we had in the bedrooms and bathrooms. I got estimates from the three most popular companies on Yelp and chose Seattle Custom Blinds. Besides having a terrific selection and the best price, Seattle Custom Blinds also has Daniel, who is awesome. There are a lot of decisions to be made when choosing blinds or shades, and Daniel was very good at explaining the pros and cons of each of those decisions, especially as we explored the different needs of each window in each room. Daniel delivered a bid the following morning. He even came back later in the week after we second-guessed ourselves regarding our color choices. The blinds arrived in three weeks and Daniel installed them. It was great having the person who estimated the project also do the installation. Everything was handled by email, which made things incredibly convenient. Six weeks after installation, we got a new email from Daniel, containing all the paperwork we needed to apply for a $250 rebate from the manufacturer. We were already happy customers and this made us ecstatic. A year later, the cellular shades have been tremendously successful, so we invited Daniel back to help us put blackout shades in the kitchen, family room, and basement. The process went even faster this time. It is such a pleasure to work with a talented professional. Bottom line: Great product, great service, great price, great communication. read more

Very pleased with the entire process of dealing with Seattle Custom Blinds. The gentle man that came out to consult was very knowledgeable and we appreciated his suggestions. The installer was punctual and professional. They even repaired one of the existing shades. The price was very competitive. We would definitely use Seattle Custom Blinds again. We highly recommend! read more

Seriously, this place is as good as it gets. The owner, Daniel, is professional, honest and straight forward. We had some custom solar shades installed in our bedroom and they are perfect. I had done a bunch of research ahead of time and got a quote from Costco as well. Seattle Custom Blinds was hundreds of dollars cheaper - for the exact same manufacturer and product. If you need blinds, shades, etc. this is a great option. read more

Purchased 8 new honeycomb blinds from Daniel and Alex. Very happy with product quality and their professionalism made it a positive experience. I would recommend them and plan to use again after our master bedroom gets remodeled. read more

We had just bought a new house which needed blinds. Based on the great reviews, we bought a groupon for Seattle Custom Blinds. Well let me say, they lived up to those great reviews. Daniel was able to come out within a few days, measure and give us a great deal. He also never made us feel pressured or pushed into doing anything which was nice. Blinds arrived in about 2 weeks as promised and were installed quickly and professionally. All around great experience and would definitely do business with again! read more

Daniel was awesome! He made great recommendations on colors and materials. On the day of the install, his crew was on time and efficient. They did a great job of tidying up after the install was complete. I really appreciated how Daniel showed us how everything worked and adjusted the cable lengths for us. Couldn't be happier with our experience with these guys. read more

I was super happy with Seattle Custom Blinds from my first inquiry via Yelp. Daniel called me right back, and I was lucky enough that he had a cancellation. Daniel removed his shoes upon entry, was polite and professional, measured and gave me an estimate, which I found completely fair and very competitive! We scheduled the install for two weeks out. Daniel arrived on time and had all of the blinds up and old ones removed in one hour. New blinds really transform the look and feel of a home. I chose Seattle Custom Blinds originally due to the numerous positive Yelp reviews. I saw a few negatives ones here, but my opinion is that Daniel is a small business owner, which I prefer to support, so may occasionally something slips through the cracks. That wasn't my experience. All around positive results. read more

Great price, product and service. Highly recommend. (FYI: Review is showing that we're in San Francisco, but we're in Kirkland.)

Daniel was easy to get in touch with, friendly, and really great at helping us pick out options for our windows. His installation was top-notch, especially given we have a tight lofted area he had to maneuver a ladder into. On top of his professionalism, the price was simply unbeatable. We compared with multiple other providers and he just couldn't be beat. read more