We can't say enough about the wonderful experience we had! From start to finish, everyone was…read moreamazing and such a pleasure to work with. Angela was absolutely wonderful--she was knowledgeable, helpful, and never once made us feel pressured. She took the time to listen to what we were looking for and helped us find exactly what we wanted. We truly appreciate the exceptional service and would highly recommend Angela and the entire team!

5 stars We have bought 3 times from FT RV in Cleburne…read more Always got the very best sales personnel, Mica, then Omar, and now Travis. What a blessing these young men are. Polite, courteous, respectful,not pushy( big plus) knowledgeable. It's just hard to find sales people that possess and express these traits !! ALL I Am addressing here are the SALES side of Fun Town RV. Again, Travis was great

Nice enough place. The inside service, store, sales area is huge. The have a lot of merchandise…read moreto help with any of your RV needs. Salesman was very nice and helpful, we stopped in just before closing to look at one camper up front and he took us around till just past closing showing us his recommendations. Very large lot with a lot of RV's and campers. They did carry some specific brands and not others. Prices were way higher than we expected, not sure if that's normal pricing or this location. This is our first stop for looking.

Total scam. Wish we had not bought from here. We spent more to buy from a dealer because they said…read morethey would check everything was working (and made us wait several days to take it home so they had time to do these checks). Our black tank doesn't drain, the sensors in black and fresh tank don't work, the lock was broken... and I'm sure we'll find more. We tried contacting the sales person and their email suddenly no longer works. We missed our 30 day return window waiting to hear back and now they're charging us $500 just to pour chemicals in the black tank - which didn't actually fix anything. Horrible, awful company. Stay far away.

Thank you for being so good to Lester and Jamie and for letting Lester tour the million dollar rv…read more I don't know what she bought but I know you will do her a good job. The 2 guys they delt with were great.

As part of the purchase agreement for my motorhome, there were several service items that were to…read morebe addressed prior to it leaving the lot - which I paid for- despite numerous phone calls and emails- MHSRV has done nothing to resolve the situation. Take your rig somewhere else!!

We had a horrific time towing our Montana 5th wheel and went through three different "certified…read moretechnicians" to fix an issue with our SuperGlide hitch--none of whom were any help. Sadly, those previous techs just cost us hundreds of dollars for nothing. After two days of serious towing struggles, we finally turned to the service department at Holiday World, and they were a breath of fresh air. Sam, the Service Department Manager, was sincerely caring about our concerns, but he went way beyond that. He made sure our hitch was fixed properly and permanently so we could feel safe on the road again. He even came over after hours (no kidding!) with his son to make sure everything was completely squared away. This is hands-down the best service we have ever received. Even though there is a Montana service center (Ron Hoover) much closer to us in Georgetown, we will happily make the trip up to Alvarado from now on. It is well worth the drive to know the job is being done right by skilled, genuinely caring professionals.

They are not helping!!!! They wasted my time and didn't list to my needs of buying a RV!!! I…read morewouldn't buy an RV there

A friend had recommended PPL about a year earlier but I hadn't considered getting an RV until it…read morewas necessary. I first looked in the Houston location, but everything I liked was either pending, sold, or went into contract before I could consider it. So I started looking in the Cleburne location and found several RVs I really liked. I chose one, drove up to buy it, but found some water damage, so I immediately found two more that I liked even better and went into contract that day, closing the next week. Even though the sales attitude is no-pressure, the purchase was fast, efficient, and the walk-thru proved extremely valuable so that I could learn how to operate and maintain my new-to-me rig. Best of all were the people I dealt with - Justin was the first person I spoke to by phone and he explained how the choosing/buying works, then Tom helped me with the contracts, and Wayne Ballard closed on the deal. Each person I met was friendly, personable, they all seemed to like working there, and everyone who handled my RV did a great job in their field of expertise. I already have "upgrade fever" and will definitely go back to PPL to either sell this one on consignment or just buy a new one and keep my first.

We trusted PPL Motors to sell our RV, and while it eventually sold, the experience was nothing…read moreshort of frustrating. Throughout the entire process, communication was almost nonexistent. We had to constantly reach out for updates, and even then, getting any real information was like pulling teeth. We were told that there was a buyer at one point and they were waiting on funding that would take a couple of days. After a week, I called to get a status from the sales manager. He informed me that the buyer couldn't secure the funds, so the deal fell through. He then stated that he forgot to call me to let me know. It felt like they had no interest in keeping us informed except to encourage us to lower the asking price. On top of that, they tried to charge us for unnecessary repairs, claiming work needed to be done that was unnecessary. It felt like a clear attempt to pad their profits at our expense. For example, after initial delivery to their lot, they tried to charge nearly $250 to "install" a sliding screen door that took me literally 30 seconds or less to do on my own and fix a closet door that was supposedly not opening. When we went to the lot to see for ourselves, the closet door was mysteriously working. When the RV did finally sell, they did another inspection prior to the buyer taking possession. This revealed another $450 in needed repairs (estimated before cost of parts). Seeing this, I again went to see the need for these repairs for myself. Low and behold, 2 of the 3 identified repairs were proven to be false. The third I could not verify one way or the other and ended up having to pay $400 in parts and labor. However, I'm not sure if they actually even did anything. In the end, the RV did sell after several months, but the lack of transparency and poor customer service made the entire process far more stressful than it needed to be. I would not recommend this dealership to anyone looking for an honest and professional experience. Look elsewhere if you want a dealership that actually communicates and respects its customers.

Really nice people here. Best part you can Try out and rent…read morebefore you buy. These are very clean and you will get a great deal here. One of these days I'm gonna take the plunge! Until then i will rent here!

Had some body work done that came out without a flaw! Perfect result! Had some other coach work…read moredone that was finished quickly and when promised and was very competitively priced! This is my go to place from now on!

I purchase my RV 5th wheel there, and once I drove it off the lot, zero service. You cannot reach…read moreanyone direct, and when they finally call back, they are as inept as they come. Brought my Forest River in to have the Ballbearings repacked... after keeping it for 2-days, they call me to say their Technicians are not qualified to do the work. You can come pick up the RV?!? Wow

Their sales are great. Their service center is horrendous, slow is being kind. Going on week 7 for…read morea simple dump valve. Communication is completely zero, had to call to get the still not completed update. Not sure how service center stays in business.

Awesome Experience - Highly Recommend!…read more Had a great experience buying my RV here, everyone was super friendly and easy to work with. No pressure, no gimmicks, just helpful people who really knew their stuff and took the time to answer all my questions. They had a solid selection, and helped me find something that fit exactly what I was looking for. The whole process was smooth and they made sure I felt confident and comfortable before leaving. What really stood out was the follow up after the sale. They actually checked in to see how things were going, which you don't get everywhere. If you're thinking about getting an rv definitely check this place out. You won't regret it.

**One of the worst purchasing experiences we have ever had.**…read more My husband and I purchased a toy hauler from RV Depot in **March 2025**. We had dreamed of owning a camper for years, and RV Depot made the purchase seem easy. They accepted our **$6,500 down payment** with friendly smiles and sold us what appeared to be a beautiful camper. What they failed to do was provide a valid title. RV Depot sold us a camper they did not have the title for--and, despite months of promises and excuses, they were never able to obtain it. We were able to use the camper only once, before the temporary paper plates expired. After that, we could not legally get permanent plates because of the title problem. For nearly a year, we dealt with repeated delays, excuses, and frustration. We were paying for a camper that we could not properly register or use. Eventually, we had no choice but to surrender it back to RV Depot in **December 2025** and ask to be released from the loan. The way this situation was handled afterward was just as unacceptable. We spent months trying to reach an agreement regarding the return of our down payment. Although RV Depot should never have sold us a camper without being able to provide the title, they continued to delay the process. When they finally took the camper back, they deducted additional amounts for various reasons--even though we returned it in pristine condition. We had also invested more than **$3,000 in two brand-new air-conditioning units** after the original units failed, just a few months later, along with other updates and improvements. None of that seemed to matter. After everything was supposedly settled, RV Depot sent us a check for only **$863.32** out of our original $6,500 down payment. To make matters worse, the owners never contacted us personally--not once. There was no phone call, no email, no apology, and no attempt to take responsibility for selling us a camper without a title. We were left dealing with an assistant while the owners appeared more concerned with their own issues than with the customers they had seriously inconvenienced and financially harmed. This was not a minor misunderstanding. We were sold an RV that we could not properly register or use, left to deal with the consequences for months, and then given only a fraction of our down payment back. The entire experience was frustrating, insulting, and completely unacceptable. **Please be extremely careful before doing business with RV Depot. Ask for proof of title and verify all paperwork before giving them any money. We deeply regret trusting this company with such an important purchase. But I believe you reap what you sow so that's something they have to live with, not me.**

My husband and I are in market for a trailer and we had saw a listing through this app. The listing…read moreled us here to best Tex. Honestly I'm glad I ended up buying from PPL down the street because there was just too many problems with working with these guys and they were trying to give me super obnoxious deal even though our credit is above 700... Definitely had greedy vibes!!

Stopped by to look at a specific trailer and was told it was sold. Couple days later I see it's…read morestill on lot and when my friend went it to ask about it, (pretending to be a new customer) he was never told it was sold but in fact that it's for sale. Idk why the guy would lie, but definitely not a place I would buy from.

They will take your deposit and run. Suddenly trailer isn't…read morethere anymore and they refuse to refund your hard earned 1000.00 If anyone there also gets burned please turn them in to Office inspector General, and Attorney General of Texas for their scams and fraudulent business practices. Also the BBB. Excuse the Oig, and Aig will go after them with information reported to them. They screwed young parents just recently out of their 1000.00. Maybe everyone can get together and get them shut down.

REVIEW UPDATE SEPTEMBER 2019:…read more RV Depot's owner, Steve, took time to get on a call with us personally to discuss the issues mentioned below. One of the things touched on was his dedication to ensure training was provided to his staff to ensure they are not forcing or expecting a review prior to completion of paperwork, as that should never have been a requirement. Further, Steve provided for the cost of the damage part as well as shipping, fulfilling their responsibilities of the delivery of the Puma. REVIEW UPDATE: First, before we go into this update I want to make it very clear that we were advised multiple times we would not be able to complete the paperwork and, subsequently, take possession of our RV until we showed proof that we wrote this initial review found at the bottom of this page. Is it not a violation of Section 5 of the FTC Act to force reviews prior to receipt of product, as would that not be considered an "unfair or deceptive [act] or [practice] in or affecting commerce"? We complied to get the process over with, however we want to ensure other consumers are made aware of this behavior due to what we have to add now. We utilized the company's 30 day layaway option, during which the company showed very little interest in answering our questions over the phone regarding our travel trailer and pick up arrangements. Each conversation was met with condescension and a lackadaisical demeanor. For example, when arranging a time to pick up our trailer we had to explain multiple times that we must travel up I-35 as we are from out of town and we expect to run into construction which would delay our travel time. We set the expectation of a 2 hour arrival window. The representative from RV Depot could not accept that as an answer and proceeded to tell us that he would set us up for a 12pm appointment as their time was valuable and our sales person would be busy attempting to complete other sales. Once we got to the final day of pick-up, we were eager to take our RV home and, as such, were quick to disregard the hurried treatment we received through our walkthrough. During the walkthrough a bent-up, damaged floor vent cover in the living area of our Palomino Puma was found in the kitchenette; when we asked Alexis and the technician (who was there performing other minor maintenance) about this, we were reassured this was "an extra after repair," and to disregard it. While we continued inspection we were asked multiple times prior to being clearly done with our walkthrough if we were ready to finish paperwork. Being a used RV dealer, I would expect them to understand the importance of inspecting the product. Well, a few days after our arrival home we discovered the damaged floor vent cover belonged to the gaping hole of exposed ventilation in the flooring beneath the portable carpet that our recliners reside on. Once we discovered this, we immediately notified RV Depot with pictures, asking about getting this replaced (since it is still under its 6-month warranty). This was sent on 31 July. On 5 August I followed up again, receiving a reply simply asking we give them a call. After being unable to reach anyone via phone multiple times, I emailed them again on 8 August stating the same. Their reply was "My manager said that we wouldn't be able to ship you a new vent cover. They are very inexpensive and can be purchased online or at any place that sales rv parts or hvac parts." While this may be an inexpensive part, why are we expected to cover the cost of something not only under warranty, but also something the dealer lied to us about and that was not fully looked into when we first brought it to RV Depot's attention during our (rushed) walkthrough process? Unless you have no other option than to do business with this company - stay far, far away. Original coerced review: "Great purchasing experience - lucked out with a 2018, single-owner travel trailer!"