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    American RV

    1.8 (32 reviews)
    Closed 9:00 am - 5:00 pm

    Services - American RV

    RV repair

    Trailer repair

    American RV Photos

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    Reviews With Photos

    They drilled holes in my RV
    Andrew M.

    These people are full of lies & empty promises! I purchased a 2018 Grand Design Reflection in March of 2020. They knew I traveled for work and had to pick it up on a certain date. I dropped off my old RV a month prior to the pick up date of the new one. We went over all that had to be fixed , replaced . They had a month to do it! When I got their nothing had been done! Did not even clean it. The fire place that was missing had been replaced with one they took out of an EV that was on the lot. It did not even fit or work. The floor had a spot that the tile was damaged, they were trying to repair the day I picked it up. As soon as they slid the slide in the flooring was jacked up again. I had some other issues that they promised would be repaired but didn't happen! In September I noticed the bathroom exhaust fan was leaking water. I climbed up on the roof and almost fell through it. I paid 40k for this RV! I called they said bring it in. I could not take it anywhere else or they would not cover any of the cost! I had to drive from Selma NC back to Cleburne Texas 1650 miles. Dropped it off told them I would be back in 30 days. They said they would call me on Monday to tell me what all they found with the list I gave. They sat on it for 2 weeks and did nothing! I called 8 times on the 9th I finally got to speak to someone and they still had not started. They do not cover any of the material cost... they do not repair what they say they will! I would not recommend them to an enemy! I also contacted the BBB. If you can do anything else I would before I went back to these dishonest people! When I picked up the RV they not only installed the wrong size fireplace so now the cabinets will not open they also ran screws through my ceiling on the roof warranty work.

    Theyre a family owned business but they have no problem putting other families on the street with their deceitful ways. According to the salesman we were approved for a 36 month loan so we put down $1k non refundable holding deposit then they take the RV for a full inspection which takes 10 to 14 days and afterward you pick it up with your additional down-payment and sign loan documents. We go to pick it up and the monthly payment is the amount the sales person said but the loan was for 77 months we put all our eggs in one basket and Feeling like we at this point have no other choice we sign the loan documents.. that was 3 days ago and have been using it the last 2 days well we go to take our FIRST RV shower and the entire gray water tank falls off the RV we can't even move the thing cuz wires and pipes are hanging and exposed! They also didn't dump the trailer prior to us picking it up because the black tank is already full. We can't move the trailer to dump the tank and RV depot act like they were going to help but is giving us the run around and not calling us back. Finally their conniving operations manager calls and admits it was their mistake while mocking my husband. They sold us a lemon and they have ZERO care that we have children pets in a waterless RV in the middle of summer and even suggested us to drive with all those hanging parts putting ourselves in danger for their screw up, 2 hours. Ive sense found multiple people that have had similar experiences with these crooks!!!

    Caught in their own lies

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    4 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    3 years ago

    great at getting help to find camper but had to go through hoops and loops to get it . they made it very difficult to get

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    5 years ago

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    3 years ago

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    6 years ago

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    6 years ago

    Business owner information

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    Steve G.

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    3 years ago

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    6 years ago

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    4 years ago

    RV Depot is the best in the business. Quickly approved, great selection and customer service.

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    4 years ago

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    Steve G.

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    4 years ago

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    Steve G.

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    4 years ago

    They sell salvage campers at twice the price of a new one and don't inform the customer its salvage titled. Do not buy here!

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    Steve G.

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    7 years ago

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    Steve G.

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    7 years ago

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    4 years ago

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    Steve G.

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    6 years ago

    Bed was very friendly and upfront on everything and a pleasure to work with.. will give her my future business

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    7 years ago

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    Steve G.

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    7 years ago

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    5 years ago

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    Steve G.

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    6 years ago

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    7 years ago

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    6 years ago

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    Steve G.

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    7 years ago

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    Review Highlights - American RV

    We picked it up with our toy hauler and she had everything ready for us when we got there like she said she would.

    Mentioned in 2 reviews

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    Quality RV Solutions

    Quality RV Solutions

    (25 reviews)

    It is with a deep sense of gratitude that I write this recommendation for Quality RV Solutions; but…read moreit starts with a sad story. Motor Home Specialist (MHSRV), also of Alvarado, put a whole new roof on this 2003 Winnebago Journey 34H for $19,100. Fast forward 10 months and about 200 miles later, my RV was parked at a gliderport in Midlothian, when a thunderstorm with 25 knot wind gusts blew 2/3rd of the roof completely off. On contacting MHSRV, their Service Manager told me that they only warranty their work for 90 days! I contacted several other shops, including the Winnebago dealer, all of whom wanted the motorhome at their shop to inspect the damage, but unfortunately I was parked in the dirt which was now too soggy to drive upon. Lazlo Sears, Owner of Quality RV Solutions, took the time to drive 13 miles over to the airport and survey the damage and gave me an estimate to fix it. I was uncomfortable with the thought of driving the motorhome with the remainder of the roof peeling off, so 'Laz' and a coworker came out about a week later, after the ground had dried sufficiently to drive this 16,000 lb motorhome over it, taped and screwed the remnants of the roof down and took it to their shop for repair. Upon disassembly of the damaged roof, it was discovered that MHSRV had simply put the roof they installed over the top of the old roof, without any bonding between the two roofs, nor between the 'Luan' (thin plywood sublayer) and the fiberglass cap. Winnebago specifies the use of 'Red Glue' (Dorus S 563 Adhesive) to bond the fiberglass to the Luan. What MHSRV apparently did instead was pour ordinary Contact Cement on top the Luan and put the fiberglass down on top of it; instead of applying it onto both sides, allowing it to dry, then pressing them together - as contact cement directions call for. All that was holding the 'new' roof on was screws and a bead of RTV around the periphery; this is why it blew off in a mere 25 knot breeze. I'm glad this didn't happen out on the highway at 75 mph with cars following me. Laz and Preston took pictures and a video as they took the old, incompetently-installed roof off and took it all the way down to the original Luan, to which they glued new luan over it and once that bond was cured, sprayed on a new, lifetime-guaranteed polyurethane roof. They also replaced the TV antenna a few vents damaged when the old roof blew off, replaced an electric vent which failed due to water intrusion and extraction-cleaned the interior headliner stained by water intrusion from the thunderstorm. Since I live alone in North Richland Hills, they delivered it to me when it was done for a nominal fee, as with the pick up in Midlothian. So, a shout out to Laz, Preston who did most of the repair work and Haley who coordinated the work and kept me abreast of the progress and billing. Quality RV Solutions did what they said they were going to do, when they said they were going to do it, and when they found additional damage due to the shoddy workmanship done 10months earlier by Motor Home Specialist, amended their estimate - fairly I think - and completed the job in both a workmanlike fashion and for the agreed-upon price. Laz even gave me a written synopsis when they were done of what they found, why it was wrong and how they corrected it The staff at Quality RV Solutions is friendly, helpful and seems genuinely happy at what they do. I recommend Quality RV solutions highly and without reservation. James L

    My RV's check engine light started blinking near Dallas as I was trying to get to Northern…read moreCalifornia from South Carolina. I got it scanned somewhere close by and the scan said ignition coil and misfire in cylinder 8. I parked the RV at an RV park for the night and called every "mobile repair" company in the brochure. Nobody even answered, let alone came. Next morning I called Quality RV Solutions who assured me they could turn this around same day. A few hours after getting there, they were able to fix what was wrong and even took the time to stress test the vehicle to ensure everything was OK. The final price was more than reasonable considering what they needed to do. I was really impressed by their outstanding customer service and by the quality of the work done. Extremely satisfied!

    American RV - rv_dealers - Updated May 2026

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