They will take your deposit and run. Suddenly trailer isn't there anymore and they refuse to refund your hard earned 1000.00 If anyone there also gets burned please turn them in to Office inspector General, and Attorney General of Texas for their scams and fraudulent business practices. Also the BBB. Excuse the Oig, and Aig will go after them with information reported to them. They screwed young parents just recently out of their 1000.00. Maybe everyone can get together and get them shut down. read more

REVIEW UPDATE SEPTEMBER 2019: RV Depot's owner, Steve, took time to get on a call with us personally to discuss the issues mentioned below. One of the things touched on was his dedication to ensure training was provided to his staff to ensure they are not forcing or expecting a review prior to completion of paperwork, as that should never have been a requirement. Further, Steve provided for the cost of the damage part as well as shipping, fulfilling their responsibilities of the delivery of the Puma. REVIEW UPDATE: First, before we go into this update I want to make it very clear that we were advised multiple times we would not be able to complete the paperwork and, subsequently, take possession of our RV until we showed proof that we wrote this initial review found at the bottom of this page. Is it not a violation of Section 5 of the FTC Act to force reviews prior to receipt of product, as would that not be considered an "unfair or deceptive [act] or [practice] in or affecting commerce"? We complied to get the process over with, however we want to ensure other consumers are made aware of this behavior due to what we have to add now. We utilized the company's 30 day layaway option, during which the company showed very little interest in answering our questions over the phone regarding our travel trailer and pick up arrangements. Each conversation was met with condescension and a lackadaisical demeanor. For example, when arranging a time to pick up our trailer we had to explain multiple times that we must travel up I-35 as we are from out of town and we expect to run into construction which would delay our travel time. We set the expectation of a 2 hour arrival window. The representative from RV Depot could not accept that as an answer and proceeded to tell us that he would set us up for a 12pm appointment as their time was valuable and our sales person would be busy attempting to complete other sales. Once we got to the final day of pick-up, we were eager to take our RV home and, as such, were quick to disregard the hurried treatment we received through our walkthrough. During the walkthrough a bent-up, damaged floor vent cover in the living area of our Palomino Puma was found in the kitchenette; when we asked Alexis and the technician (who was there performing other minor maintenance) about this, we were reassured this was "an extra after repair," and to disregard it. While we continued inspection we were asked multiple times prior to being clearly done with our walkthrough if we were ready to finish paperwork. Being a used RV dealer, I would expect them to understand the importance of inspecting the product. Well, a few days after our arrival home we discovered the damaged floor vent cover belonged to the gaping hole of exposed ventilation in the flooring beneath the portable carpet that our recliners reside on. Once we discovered this, we immediately notified RV Depot with pictures, asking about getting this replaced (since it is still under its 6-month warranty). This was sent on 31 July. On 5 August I followed up again, receiving a reply simply asking we give them a call. After being unable to reach anyone via phone multiple times, I emailed them again on 8 August stating the same. Their reply was "My manager said that we wouldn't be able to ship you a new vent cover. They are very inexpensive and can be purchased online or at any place that sales rv parts or hvac parts." While this may be an inexpensive part, why are we expected to cover the cost of something not only under warranty, but also something the dealer lied to us about and that was not fully looked into when we first brought it to RV Depot's attention during our (rushed) walkthrough process? Unless you have no other option than to do business with this company - stay far, far away. Original coerced review: "Great purchasing experience - lucked out with a 2018, single-owner travel trailer!" read more

American RV - RV Dealers Near Me - Cleburne, Texas

Zero stars if I could. Scam artists for sure. Did the 30day down payment of 5k. Go to get the rv, drive 4 hours mind you. The rv they had showed me and had sent pictures, had a huge lake of water in the bedroom. Water damage under the sink, rotted floors. They RUSH you through the inspection process. I asked for my refund back because I was not purchasing a rotted trailer that my son would live in. No refunds allowed. Finally, they ended up showing us other rv's. After hours of the run around, we find a day toy hauler, but now wanted an additional $1750 down. We were excited as my is was 13 at the time and 6'3 so we needed the head room. When we go in to do the paperwork and have them fix the visible issues, are told to come back in two weeks. Come back to the issues not fixed. They fix the issues, well I thought they did. Take it home to our property, AC died suddenly, toilet leaks continually, tankless water heater no longer working. Door missing, missing screens, refrigerator does not get cold. Handles on faucet fell off. Called several times to address the issues, was told it would be cheaper to go to a local repair shop. What the HELL!!! All the while the staff is telling us the owner has an airplane full of expensive, classic cars. He is deal but I could tell the distain in their voices. Run away and buy something off craigslist. RVREPO. read more

We purchased a camper four days ago and as soon as we got it home to hook up to are spot my husband went to put the black hose on and poop came out of it and spilled all over him then two days later the grey tank is messing up and the water in the shower will not drain and the ac continues to freeze up all the time since we got it read more

Would give a negative but you know how it goes. I would never buy from this place again. They say there going to fix something before you buy it and when you do the walk threw they tell you oh it's supposed to be that way! So full of s#!+. STAY AWAY FROM THIS PLACE!!! read more

Put down 2500$ to hold an RV. I have not signed a purchase agreement. I changed my mind on the purchase and requested my deposit back and they refused. They told me it was non refundable, but that was not disclosed to me at any time. Dillon, in sales, ghosted me on my scheduled remote walk through. Rachel, sales manager, only made excuses. If I don't get my deposit back, I'll have to file with small claims court. read more

DUCTS REVIEWS PHOTOS ABOUT 1 of 6 CALL DIRECTIONS SAVE WEBSITE 3723 N Main St, Cleburne, TX 76033 Closed  Opens 9AM Good Friday might affect these hours (817) 460-4646 Suggest an edit PRODUCTS VIEW ALL 2016 Thor RedWood Cypres... QUESTIONS & ANSWERS Ask the community See questions (3) INSIDE THIS PLACE Add photos View all Know this place?Answer quick questions OKCLOSE Street View 138+ Photos Add a photo HIGHLIGHTS Highly rated POPULAR TIMES Fridays 9a 12p 3p 6p 9p 9a 12p 3p 6p 9p 9a 12p 3p 6p 9p PLAN YOUR VISIT People typically spend 15 min to 1.5 hrhere REVIEW SUMMARY 5 4 3 2 1 4.7 264 reviews "Great people great service highly recommend Ed." "Great experiance,awsome customer service thank you David and Gary" "Bathtub leaked out of wall to kitchen area." Tiffany Johnson - Edit 11 minutes ago More Google reviews VIEW ALL PEOPLE ALSO SEARCH FOR 1st Place Auto 4.5 (340) Used car dealer Jeno Auto Plex Inc 3.0 (221) Used car dealer Discount Motors 3 4.8 (526) Used car dealer Chacon Autos 4.4 (70) Used car dealer Neighborhood Autos Watauga 4.8 (94) Used car dealer View all WEB RESULTS LATEST POSTS FROM THIS BUSINESS RV Depot Mar 4, 2019 RV Depot has closed our Slides at our Arlington location and Moved to a Bigger Location! We needed some space to bet... More RV Depot Jan 15, 2019 Reminder to all Current Customers , We Will Give you Credit toward Your RV Payment when you refer a new customer to us!!! H... More Learn more RV Depot Aug 21, 2018 Getting Customers Approved Left and Right and your other right !!! Nothing we love more than a happy customer!! RV Depot Aug 7, 2018 2016 Thor RedWood Cypress Travel Trailer New To Inventory! 2016 Thor Redwood Cypress Travel Trailer, This Gorgeous 5th wheel boasts 5 Slides expanding this... More RV Depot Aug 7, 2018 Another Happy RV Depot Customer! 2 of 6 3 of 6 4 of 6 GOOGLE REVIEW SUMMARY 5 4 3 2 1 4.7 264 reviews "Great people great service highly recommend Ed." "Great experiance,awsome customer service thank you David and Gary" "Bathtub leaked out of wall to kitchen area." GOOGLE REVIEWS Most relevant Tiffany Johnson 12 minutes ago The only reason they have those 5star reviews is bc they ask you to rate them at the time of pick up. Picked up this box on wheel 04/17/19 and nothing works. My hot water heater doesn't work, the emergency window doesn't open, my stove doesn't work, the heat doesn't work and the ass holes said they drained my black tank and lied it is still full right alone with the grey and looks like I have a leak in the bedroom. I addressed these issues with Skyler A ripoff company that scams people. On my off day I will be outside their office with signs and I writing " BEWARE OF RVDEPOT THEY RIP YOU OF" on the sides of my car today. For $20,000 eveeything should work, what the hell did you inspect? This piece of shit couldn't pass any test. I will be filing with the BBB. read more

Drove a pretty good distance to see inventory, their salesman was about as rude as one can get. I did find it funny that he said they have a 5 star rating. More like a 2 - 2 1/2 stars. When all was said and done I was not impressed at all with their inventory. read more

great at getting help to find camper but had to go through hoops and loops to get it . they made it very difficult to get

From start to finish the people here are so nice and informative. They got me into an RV that fit MY budget. The in house financing made it so quick and easy to get approved. Highly recommend!! read more

Jonathan was a big help in getting us into our fifth wheel after not being happy in the first one, Tony walked us through both and was very good at explaining the fifth wheels. read more

These people are full of lies & empty promises! I purchased a 2018 Grand Design Reflection in March of 2020. They knew I traveled for work and had to pick it up on a certain date. I dropped off my old RV a month prior to the pick up date of the new one. We went over all that had to be fixed , replaced . They had a month to do it! When I got their nothing had been done! Did not even clean it. The fire place that was missing had been replaced with one they took out of an EV that was on the lot. It did not even fit or work. The floor had a spot that the tile was damaged, they were trying to repair the day I picked it up. As soon as they slid the slide in the flooring was jacked up again. I had some other issues that they promised would be repaired but didn't happen! In September I noticed the bathroom exhaust fan was leaking water. I climbed up on the roof and almost fell through it. I paid 40k for this RV! I called they said bring it in. I could not take it anywhere else or they would not cover any of the cost! I had to drive from Selma NC back to Cleburne Texas 1650 miles. Dropped it off told them I would be back in 30 days. They said they would call me on Monday to tell me what all they found with the list I gave. They sat on it for 2 weeks and did nothing! I called 8 times on the 9th I finally got to speak to someone and they still had not started. They do not cover any of the material cost... they do not repair what they say they will! I would not recommend them to an enemy! I also contacted the BBB. If you can do anything else I would before I went back to these dishonest people! When I picked up the RV they not only installed the wrong size fireplace so now the cabinets will not open they also ran screws through my ceiling on the roof warranty work. read more

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Do not do business with this place they lie and prices of trailers are over market value . Run far away from this place now I was told it was new and it was not. I was forced to do paper work before inspection Forced to fill out review before inspection of trailer. Then rush walk through after waiting 4 1/2 hour wait when our appointment was at 12pm . I called to tell my complaint on the trailer they said if brought it back they would not put it on my credit if I gave them another 2500 dollars after I gave a 3000 dollar down payment . So they got there used trailer back . They kept my deposit and hit my credit as a voluntary repot . Lesson learned stay away from rv depot. read more

Easiest and least stressful buying experience my wife and I have ever had with a 5th wheel. Debra has been so helpful and so kind throughout the whole process. We picked it up with our toy hauler and she had everything ready for us when we got there like she said she would. I am SUPER HAPPY!!!!!!!! Thanks Deb. read more

Well , the salesman was great and friendly. However our trade in unit was bid at 13k less than payoff. I understand depreciation once you drive it off the lot but similar comps on the $104k unit we were looking at on RV Trader were $30k less. I guess if your a full timer they know they have you if you want another RV. (To top off it is what it is... no negotiating... Banks don't typically loan $ to full timers) Fortunately for us, we know the difference between wants and needs. We passed on this one. Yes, I know they have a lock on type of market but not gonna take one to the tune of $43k in the shorts. I'll just keep what I have which is a 2020 only four months old. I was told they have people lined up to buy their RVs. Oh well... But hey, thanks for playing the game RV Depot. read more

RV Depot is the best in the business. Quickly approved, great selection and customer service.

Theyre a family owned business but they have no problem putting other families on the street with their deceitful ways. According to the salesman we were approved for a 36 month loan so we put down $1k non refundable holding deposit then they take the RV for a full inspection which takes 10 to 14 days and afterward you pick it up with your additional down-payment and sign loan documents. We go to pick it up and the monthly payment is the amount the sales person said but the loan was for 77 months we put all our eggs in one basket and Feeling like we at this point have no other choice we sign the loan documents.. that was 3 days ago and have been using it the last 2 days well we go to take our FIRST RV shower and the entire gray water tank falls off the RV we can't even move the thing cuz wires and pipes are hanging and exposed! They also didn't dump the trailer prior to us picking it up because the black tank is already full. We can't move the trailer to dump the tank and RV depot act like they were going to help but is giving us the run around and not calling us back. Finally their conniving operations manager calls and admits it was their mistake while mocking my husband. They sold us a lemon and they have ZERO care that we have children pets in a waterless RV in the middle of summer and even suggested us to drive with all those hanging parts putting ourselves in danger for their screw up, 2 hours. Ive sense found multiple people that have had similar experiences with these crooks!!! read more

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DON'T BUY FROM THEM! They're all nice and sweet until you sign paperwork then you're stuck with the piece of crap they sell you! It's beautiful on the inside but it started breaking down as soon as I got it home. Literally first day ac went out. It was a loose wire and it worked for a week after that, then the compressor went out. There is holes on the rubber seal at the bottom of one of slide outs. I reached out to RV manufacturer and was told it needed to be replaced not cut some more, like the RV depot service manager said. First time buyer and last from them, they have truly ruined this very special experience. Thanks a lot Rebecca and the rest of the RV depot team!!! If I could do -5 stars I would!!!! read more

They sell salvage campers at twice the price of a new one and don't inform the customer its salvage titled. Do not buy here!

They deserve a 0!! This people are selling crappy rvs, mine the AC was broken and the furnace, we paid to get the AC $1300 THEY WONT GIVE US OUR MONEY BACK. A complaint was made with the BBB and they lied stating they contacted us A BIG LIE not one person has called they are crooks taking advantage of people in need of rvs for full time living, we put a lot of money down we were there for hours due to the fact the the rv wasn't ready. They gave us the rv fifty and bed bug infested, I have pictures. The think we are taking our house yes is our home back to them so that we then are stuck with hotel bills they can kiss my you know what!!! I will take this to court, plenty of people have had many issues with them, this could possibly be taken to the district attorney for a fraud case. I was told by a lender not to do business with them but we were desperate. DONT BUY THERE read more

We purchased a 2018 Gulf Stream travel trailer from RV Depot on October 2018. We were rush through the whole process being told this was the best trailer on the lot it was in new condition and then when we were told it was $27000.00 which was the price for a new trailer we signed the documents and gave a deposit of $5000.00. They had us go through the trailer quickly and then I had to come back on my own and go over the trailer and look for any issues. We have never owned a trailer so i going up to Dallas from Houston on my own to go over a trailer and have it moved down to Houston was very bothersome but My husband was unable to do it since He just recently started a new position. So when I starts looking at the trailer I found running caulk on the bottom of the outdoor kitchen, the screws to the door of the outdoor kitchen we're loose and caulked in. There were metal shavings inside the door but no one would tell me why. The back corners of the trailer did not meet, the blinds in the bedroom were ripped the air wasn't working so i told them these needed fixed before I left. Well they said the caulk was going to dry, they didn't fix the screws they did nothing about the corners nothing about the blinds and the driver who took the travel trailer down to Houston actually found that none of the windows closed and there was no battery cover or propane bottles and he made the remark. I can't believe this stuff for a new Trailer. HE ACTUALLY FIXED MY WINDOWS. They then brought me two used propane bottles which one leaked and I had to replace it. When we got the trailer to Houston we found the front door did not lock. It needs replaced. Now we have found the fallowing issues where I have asked them to correct them: After only using the oven 4 times we cannot cook in it any longer due to the flame not being controllable. I called them about this and spoke to Kendrick the salesman who sold the trailer and he asked me to send a picture via text. I did. No response. I called the manager and explained to him. He said he would get back to me No response. Bathtub leaked out of wall to kitchen area. I had to totally recaulk the tub Now the kicker. I lifted up the couch to get an item out and it was all moldy. We took the couch out and it was all wet. Mold on the wood. My husband went out to look at the trailer and the slide on the front left side the caulk was cracked. I removed the LOOSE SCREWS and the corners of the slide did not come to match up and it was all wet and moldy. Now I have severe asthma and cannot be around mold and I have been very sick we haven't been able to figure out why. Now we know. I have been breathing in mold. So My husband called the manager at the store and explained all the issues we have had and the guy tells me he wants me to drive the travel trailer 6 hrs up to Dallas on my time. Leave it there for a minimum of 7 days. He said and where are we supposed to live since we are full time RVer's? Well his response was get a hotel. First off we have all of our belongings in here, that would cost a fortune especially since we have a dog and we can't bring it up there because we don't have a vehicle able to tow it. But his response was well what do you do when you take your car to the shop to be fixed? Well I usually am given a vehicle to use from my dealership my husband told him. Not here you won't. He said. We also found out that this trailer was in an accident and that is why the back corner by the outdoor kitchen is in the shape it is. They decided not to tell us this. As of turning them into the BBB and trying to contact them 3 times since February 1st they now will no longer take our calls. So my health does not matter to them they have what they wanted a sale! Also a 2018 travel trailer exactly like this one bought off the lot is only $19000.00. So they really sold us one great travel trailer and made one heck of a profit on us too. read more

Stay away from this place unless you enjoy getting screwed! My fiance and I wasted an entire day dealing with these crooks. We drove from Sherman to Cleburne to do the paperwork and make the $3000 down payment they wanted. Well, we get there after a 3 hour drive and now they want $4000. I told the salesman that I was told $3000. Basically, I got a look like I was lying. I showed him the text that HE sent me. That didn't go well for him. Then we asked about other units available. He absolutely refused to allow us to see anything else on the lot. Let me just say, the RV the salesman showed us wasn't worth the down payment in total. Then we're jerked around for 4 hours just waiting. Finally they come in all smiles saying we were approved if we'll put $6000 down. How in the hell did we go from $3000 to $6000 down? It's because they got caught in lies and decided we weren't worthy of the trash they're peddling there. I find it very curious that these people made sure we got jerked around until after all of their competition had closed for the day. I'm warning everyone, stay away from these crooks. read more

American RV - Caught in their own lies - RV Dealers Near Me - Cleburne, Texas

Buyers beware!!!!!!!!This place seems like a dream at first. My family and I are losing our place, we poured out our heart and souls out to these people and told them all we could afford and not a penny more. I thought we found our new home, And I asked if there were any other fees,or money of anykind to be spent. Again I wasn't doing the deposit unless assured. That sales lady and I have the text Swears 5000 to take it off the lot NO MORE AND NO LESS.....AFTER THEY GET THE 1000 THEY TELL ME I HAVE TO SPEND EVEN MORE MONEY TO TAKE IT OFF THE LOT. They are not upfront .... they constantly change the rules!!!!! Do not give them any money and I mean not a dime without seeing everything up front because these people are not honest they wait until after you give them the money to finally tell you all the detailsThey are scam artists and they get their money by means of deceitful practices and entrapment!!!! And then they try to tell you that you can't get your money back!!!!! Do what's RIGHT. AND GIVE ME BACK MY HARD EARNED MONEY...........SERIOUSLY DONT DEAL WITH THESE DEVILS. You will regret it! read more

Bed was very friendly and upfront on everything and a pleasure to work with.. will give her my future business

We are stunned. What a waste of time, having driven 4 hours to get here. The RVDepot website is terribly misleading, making one think the used RVs are actually nice. We looked in 3 (we wanted one under $20,000) and were shown 5th wheels with rips, tears, stains, missing trim, missing furniture and appliances. Each one was filthy inside and out. The units have not been gone through before the customer looks at them. OMG. If this is what dealers have for $20k, we will go back to Craigslist. read more

So i was trying to lower living expenses. I thought there people truly cared lol dont let them fool you..they sell junk marked up almost double. Ive had my 2018 gulfstream trailmaster 2 months none of the outlets on door side work none which means can't even close slide. Oven doesn't work water heater doesn't work bathroom leaks so bad running counter. Fridge only works on propane cause outlet doesn't work. Awning was removed even though i was tools or had one before i went up. Im paying 30000 for junk. but its my only option read more

THIS IS REALLY A -0- STAR REVIEW - Do not do business with this company! My sons purchased a used 2015 Toy Hauler from them as they work in the oilfield so they needed a place to sleep while in the field. We showed up to pick up the trailer on February 23 and the condition of the unit was vastly different that what had been described. They did discount the unit and made some repairs prior to my sons taking the trailer. HOWEVER they pulled off the lot after closing time and quickly noticed that there were NO brakes working on the trailer. They called their salesman Skyler and he said he would call them right back but never did. There was an event going on at TX Stadium so the traffic was awful and they couldn't get anyone from the dealership to call them back. They had no choice but to tow it to my home 30 miles away and leave it as they were driving to OKC that evening. When we spoke to the GM Matt about the situation first of the week, he said WE had to get it to them to fix the brakes. Mind you this is after my son grilled him on the brakes prior to leaving with it and Matt said "brakes are working and there is no way we would let a vehicle leave here if they weren't." Well they did and then they refused to pick up the trailer to repair it. They expected US to assume the liability of towing a vehicle that had no brakes. My husband and I had to pay for a heavy duty wrecker to tow it back to them to be repaired. When we asked if they would refund the towing expense the answer was no. When the trailer was returned to them they acknowledged that the brakes were not operational and made the repair (alledgedly we won't know until my son hooks it up on Sunday). They are in the process of moving so we had to pick up the trailer by tomorrow 3/2. So AGAIN, not having vehicles that can tow it, we had to have the wrecker service bring it back. NOW that it has been brought back to my house the tongue jack has been damaged and the really good set of chocks that were with the trailer when we sent it down to them are gone. All through this process our only expectation was for them to do the right thing and they didn't. I am dumbfounded at their reviews and completely convinced that they are contrived and not ACTUAL customers. Buyer BEWARE!!!!!!!!!!!!!! read more

do not buy from here . lemon alert they rip you off every chance they get. i have put thousands of dollars in my lemon rv. the finance dept sucks. they add so many extra charges on to your payment. esp no insurance even tho you have insurance. all a rip off. read more

RV depot in Cleburne Tx beware!!! I put $1000 deposit on and RV purchase (used)...but when I got there, they did NOT fix what they said they would fix prior to picking it up, OPENLY admitted the unit was priced $3,000 over book, and refused to give back the deposit when I decided not to buy. I notified the Better Business Bureau and am currently beginning a claim to file for small claims court. I am a retired teacher on a pathetically small retirement check and thanks to back surgeries, actually living with a friend while seeking a home. Now I am even further away from getting a home thanks to this companies dishonest policies. They'll respond and state that I knew...they are lying. They slipped a short line about no refunds into a lengthy email that was hidden well. VERY deceptive, and their units are just a wast of time. Was working with a Robert, but then some women just swoops in and takes a call one day and told Robert that I didn't want to work with him. I did not. How do I know this? Because Robert actually texted me (like a kindergartner) asking why I told her I didn't want to work with her. I told him I didn't want to get caught up in their commission battle. Wow!!! They can't even do each other right, let alone us, the consumer! read more

Got my first RV travel trailer from here. They got me approved same day and had it ready when I went to pick it up. Dantrell was great helps us out through everything with no problems. Can't wait to create great memories with the wife and kids. read more

Service is off. I came in to look at a few trailers I had seen from the road as I was planning to upgrade to a larger trailer. After being told to wait for someone to unlock the trailer I waited about 15min and they came up with a credit application. I was told there was no use taking me on the lot unless my credit and terms were approved. I explained that I had already spoke with my bank and would bring my own financing if I found a trailer I wanted and was happy with the price offered for my trade. They told me there really was no use to take me on the lot unless they knew they had something for me to buy. And asked what my price range was, and how much i would put down. I said ideally 20-30k but it was flexible and I won't need the down payment because I'll have my own financing. They said I really don't know that there's anything I'll have for you so I don't want to waste time showing you something you can't buy. No problem I went down the road to another RV sales and ended up deciding to invest in a long term trailer and bought a 60k trailer. I would not recommend to anyone read more

DO NOT BUY OR TAKE YOUR RV TO THESE PEOPLE! They are dishonest thieves who tell you one thing and then rush through the paperwork with as many people as they can bouncing around you trying to talk that you don't catch that they have changed the condition on your contract to used and that they are selling you a camper using deferred tax forms so when you think your paying 32K for a brand new camper it's really a used camper valued at 21k and the deferred tax paperwork is done so the taxes are not calculated in the number they show you that is listed like the sales price but it's really 37K. Oh and that warranty they told you about... well likely it will be half of what they originally said now that you have signed the documents but that doesn't really matter because they aren't going to do anything y'all have discussed anyways. If you get lucky and it looks like they did it... keep looking because it's a mirage. Now what they will do while it's in for service is keep it for multiple days and use it as their personal bathroom. They were supposed to reseal everything on the camper it was only sealed to eye level. Then we took it back in for service only to get it back with absolutely nothing done to the roof but a full black tank and stains to clean out of the toilet. Since they didn't do the sealing we spoke about on the roof and didn't even touch it when we left it for service the ac drained into the roof and ceilings totally destroying our " brand new (used on the paperwork)" camper or rolling mold box now as I call it. Had a meeting with the owner who as it turns out is also the owner of the finance company. Also they have caller ID so once you have called and expressed your grievance apparently the screening process is more rigorous. 20 calls in 2 weeks between the 2 of us and have spoken with someone maybe 5 times and 3 of those we had to call the lender who would do a 3 way call with RV Depot to get them on the phone. They denied that there was any water in my unit even though it became so soaked with water it was too heavy to haul and the insurance company came out and noted significant water damage throughout the unit. If you have nothing else to do but file complaints with the FTC, OCCC, get the news involved and an then find an attorney then this is the snake den for you. (Oh watch out for that forced arbitration agreement smuggled into their ever changing paperwork) read more