I needed a bridesmaid dress altered for my friend's wedding and the dress fit perfectly after she…read morealtered it! Her work is very professional and she works efficiently. She is also super friendly and nice to work with. I have been recommending her to all my family and friends. Tip for finding the place: I accidentally went into the main building the first time and they directed me to it. Instead of going into the building, you will see stairs going down outside the building. Go through the revolving doors and you should see it.

Online it says they have self service washer and dryer and they do not, when I arrived the lady…read moresaid they had the service available and then proceeded to tell me it was $70 for my load to which I declined and left.

Fast service. Reasonable price. Staff very professional. I recommend these guys. I was on vacation…read moreand my hotel was charging triple what these guys charged me

Love this place! It is definitely pricey, but on my way to work and the owners are amazing and…read morereally want to know their clients and be part of the neighborhood. I will continue to use this service when in need of dry-cleaning!

I was moving and wanted to get a few things cleaned before I packed them. In all of the chaos, I…read moreforgot to pick them up. She called me in California to let me know that they were still there. I really appreciated that and they did a fantastic job, most importantly.

This place advertises that they do drop off laundry and they do not. They also say they open at…read more7:30 and they don't open until 9am

I've always had positive experiences here for dry cleaning, which is why this morning was…read moredisappointing. Although Sam's advertises tailoring services, they declined to assist with basic measurements prior to ordering a bridesmaid dress, offering help only after the dress arrives for alterations. I'll be taking my dry cleaning and tailoring elsewhere going forward

Cleaning, repairs and alterations are all done professionally and speedily. Our preferred cleaner…read morefor over 20 years.

As a resident of the building where this cleaner is located, I was a frequent customer. Despite a…read morefew scorched shirts and a few lingering stains, I had a decent experience. This changed last week when, on account of laziness, I opted to hand over a number of t-shirts rather than hand washing them as I normally do. I was in a hurry, so I left with a receipt indicating the number of shirts, but not the price per item. Upon returning to pick up the shirts I was horrified to find that I was being charged $4.50 per t-shirt. Not for dry cleaning. Not for special care, but to launder and press the shirts. A standard button down dress shirt costs $1.50, so at least in my estimation, the price is exorbitant. Despite the on-going business relationship no accommodations were made. I paid 1/2 of the outstanding balance (because it was all the cash I had in pocket and it was the middle of a tornado watch), but was not permitted to take a single shirt until I settled the entire debt. Upon my return, I expressed my dissatisfaction and asked if he would accept the standard shirt rate. No such luck. No discount. No apology. It goes without saying that I will not return. On a semi-positive note, when I hung the shirts in my apartment, I discovered an additional shirt of mine that went missing some months ago. Apparently it had been floating around in the basement for a while. At least it finally made its way home.

I took a camisole that was torn in my apartment washing machine. Prior to trying Walton Cleaners, I…read morevisited two tailors to see about repairing my camisole. One tailor said it would take two weeks before they would even start to repair the camisole. The other tailor said they would have to add material to repair--which in my eyes meant too much work and money to fix a simple repair. The tailor at Walton Cleaners not only repaired the camisole within 24 hours, she repaired it so well that one can hardly tell the camisole had been torn to begin with and they charged me a very reasonable price to fix it. I will definitely go back again for pants or other items.

On a Saturday morning, I needed to find a dry cleaner who could turn around dry cleaning for Monday…read morenight--no luck in my Lincoln Park neighborhood. I started googling and connected with Maria at Pressed. My savior!! She sent a driver to my house Sunday to pick up my items (jacket, blazer, sweater dress, jump suit, and three dresses). Maria was extremely communicative even asking if I wanted business cards back in my blazer, removed pilling on the jacket, and repairing a small hole on the sweater dress. When the clothes came back to me exactly 24 hours later as promised, I was pleasantly surprised and one happy customer. Prices were comparable to my neighborhood shop if not a few dollars cheaper. How wonderful!! They left me a bag for orders--which I will be using. Note, the normal turnaround is 48 hours. Great work Pressed and thank you Maria!

I've been using your service since the start and I just wanted to drop a note and say, I love the…read moreway the socks and underwear are being separately packaged now; makes it so much easier for me to put them away in my drawer. Also, in general the folding of the wash and fold has greatly improved in the last few months as compared to when I started using this service. Finally, your website and booking process for pickup has improved and text updates seem to be consistently working now; keep up the good work!

I'm in town for a conference and tore my pants getting into the cab this morning on the way to the…read moreairport. I called Regatta when I got to my hotel and a very nice lady said I could come bring my pants over and she'd fix them! Long story short, it was a ten minute walk and then she took maybe five minutes to do the repair at a very reasonable price. I am so grateful to have had her help and now to have my pants back. :) Easily my best experience ever at a tailor. Tip: Regatta is a little Mom n' Pop shop inside the Regatta condo so just let the door personnel know you're there for the cleaners and they'll let you on to the right.

Customer service here is great, Mr. Kim is friendly and attentive. I had a pair of jeans hemmed and…read morethe work was clean and professional. They also do a nice job on dry cleaning. I would definitely recommend them.

Pure Cleaners saved my life! At least my work life :-). I had 20 Doctor's coat type that needed to…read morebe steamed/ pressed for an event. It was Friday 2pm and I needed then for Saturday 8am. After calling 5 different places I found Pure Cleaners who accepted the challenge. They not only did an impeccable job but they had them ready that same Friday by 6:15pm!! They are also the nicest and kind people you will ever meet! Thank you so much Pure Cleaners!!

A few years ago I brought in a new dress for alterations. They destroyed the dress and gave me a…read morecredit to use for cleaning, not a refund. Fast forward to the present, and I was stupid enough to bring in silk pants to be hemmed and they cut off the harem style band at the bottom and completely changed the look. My outfit was completely ruined. In addition, They were supposed to be delivered and never showed up. They closed the store for 3 days for a holiday so I couldn't get them myself. I needed this outfit for an event and was so upset. I called on Monday morning and they apologized and promised to bring them that evening. Didn't show up for 3 days. When I finally picked them up myself, I was no longer in a hurry since I didn't need them, I was shocked how they changed the style of the pant and basically ruined my outfit. I couldn't deal with this any further and certainly learned my lesson the hard way.