Was here for a quick weekend decided to rent a boat with some friends and the service was…read moreabsolutely outstanding clean and functional equipment they got us going in the right direction they got everything we needed. After seeing our larger group they upgraded us at a very reasonable cost if you're ever gonna take a trip on the Eagle River this is place to get your boat if you don't already have one. We will definitely use again!!

They say absence makes the heart grow fonder. That is NOT at all the case when it comes to my…read moreexperience at Eagle River Marine. It has been a few months since my family and I rented a pontoon boat, and I still get disgusted every time I think about it. These people are CROOKS, be very cautious when renting a boat from them. In fact, I would take photos of the boat and a video before leaving the dock. My family and I rented a pontoon boat for a week. We are experienced boaters (own three boats), very respectful people, and treated the boat as if it were our own. When we went to return the boat, the girls at the marina tried to charge us for every minuscule marking, scratch, and dent on the boat that were there when we rented it. They made a huge list of items they claimed were our wrongdoing. These charges were obscene and completely unjustifiable. We have been renting pontoon boats in Eagle River for the last ten years (never before from this place), and never had such a horrific experience. When we disputed the claims with the manager , an accusatory stance was taken. They told us that they would charge our credit card and there was nothing that we could do about it. Eagle River Marine has the worst customer service ever!!!! I will never rent a boat from them again, and would not recommend them to anyone. They are awful people and this was an awful experience. We miss Heckel's!

What a hidden gem. Captain Steve is great and his pizza is even better. Bring the family and enjoy…read more Great time.

Captain Steve & Pirate Christian were greats hosts for our group of 6 adults & 7 kids (1-11.) their…read moreship was clean, easily boarded, enough seating for all guests. We learned all sorts of history about Eagle River and saw a few eagles & their nests as we navigated thru the Eagle River Chain. We took the 11:15 am tour & missed the worst of the recreational boat traffic. Great family event. Good value for the money.

SUPER SKETCHY! DO NOT RENT FROM! Terrible experience. Called and notified us that they would drop a…read moreday off the reserved 3-day rental due to poor weather conditions. Both parties agree to reconnect the next day to review a possible 2-day rental if weather conditions improved. He then calls the next day to ask why we didnt pick up the rental the prior day (that they cancelled), went back against his word said he would be billing for all 3 days as it was our fault for not picking up the rentals AND his "system" would not allow him to refund or change any reservations. We fully canceled the rental due to poor and shady business practices and rented somewhere else (Go to Tracksides instead). Boat Sport calls back 45 minutes later now wanting to negotiate "a new deal" and would now (again) honor a 2-day rental and not charge for Friday but we had already gone with another rental place. Next day places a charge against the credit card for thousands of dollars for a 3-day rental and full deposits. Called and they would not discuss details. Talked over us and stated everything was documented, it was their policy and he was entitled to all the money even though no services were rendered. Kept changing his story - flip flopping and didn't keep his word. SUPER SKETCHY! DO NOT RENT FROM!

The workers in this shop need to keep their political views to themselves. They also need to stop…read moretalking when someone indicates they don't appreciate the way a conversation is going. Being disrespectful is unacceptable. We used to get everything from there. From snacks to gas to boat parts. We will never set foot in the store or at the gas pumps again. We also will be spreading the word.

Girlfriends weekend in Eagle River, WI. We had a blast tubing down the Wisconsin River. Greg our…read moredriver was hilarious and entertaining. He set us up for a great time and was waiting for us at the pick up spot. I highly recommend this relaxing way to spend a summer day - floating!

Go. Go. Go. Book it! Great site with a caring staff that loves to have fun. Owners are engaged in…read morethe day to day operations.

Experience was they had horrible customer service and then when I asked about a axel hood and cv…read moreboot told me I should just order it my self

CON ARTISTS. These people are so shady, they deleted my review from their Google reviews. Notice…read morethe difference in their Google reviews which they control, from the commentary and scores here on Yelp which they do not control. If I could give them -10 stars I would. In 46 years of being in business, and in my opinion, this is the shadiest business I have ever come across in my life. They are not trustworthy and again, in my opinion, are scam artists. Last year my brother in law and I rented 2 wave runners for the day. When we got there my "spidey- senses" were alerted when a technician was checking in an ATV returned the night before and the manager stopped and said "no, write it back up, there's a scratch on the decal of the door. $480" We video-ed the delivery of the 2 wet bikes and off we went. I have owned wave-runners since 1993. I have had 7. I know how to care for, use and repair them. Upon return the technician checked everything, got on his back and crawled under the double trailer to check the intake grates and impellers, signed off on the paper work (which we failed to photograph) ... off we went. 45 mins later I get a call. Allegedly, one of the bikes sucked up some fishing line and caused wear to the O-ring. (Impeller ring) More the $1000 of alleged damage. We had taken out the insurance, but still would have been hundreds out of pocket. We immediately drove the 20 minutes back and the "show" began. From behind the counter, Prop #1 the "fishing line" closely followed by behind the counter Prop #2, the "worn" O-ring. Most important part of the show, Prop #3, the altered paper work. We demanded and were repeatedly denied the ability to speak to the technician. Lied to about the paper work, and taken as rubes and idiots. In full disclosure things got so heated and I raised so much hell, the cops were called. When threatened by that peach of a manager I insisted they be called because I wanted the police to see the conduct of a business in their community. There was a point of comedy.. when the peachy manager told me that I could no longer rent from them ever again, I looked her straight in the face and said, "That's funny, I made the decision on the drive here!" Ultimately and appropriately they dropped the claim if I promised to allow the charges for the rental to go through on my Amex. Of course I would, as prior to the attempted coercion, we got the services we paid for. In my opinion, these are the biggest group of cheaters and charlatans I have ever encountered. BEWARE. If they are willing to delete negative reviews from Google in order to fool and LIE TO prospective customers about the caliber of their service rating what else are they cheating on?

My friend and I have never been ATV - ing. The owner and…read moreStaff made us feel confident and very comfortable. It was a great time...and we're seniors. There was a beautiful small lake and Sandy beach...we stopped and had our lunch. We loved our whole experience

The entire experience was amazing! The woman at the counter was so sweet and informative, ( I wish…read moreI could remember her name) and Rowdie was so great. The woman told us "if you ask nicely, Rowdie will drive you to the main trail" we didn't even have to ask, Rowdie offered. Everyone was so nice and the trails were great along with the food recommendations!

Paul is the greatest. Can you believe he coached me on how to make a better deal with a competing…read moreboat dealer. How can one ask for better then that? And his service is good, too. Has a boat landing on Big Stone right across the street.

Ginger filled up our tank and we also bought some things. Great family owned business. Fair…read moreprices and high quality service.