Love the people! The sleds were great, amazing customer service. Would highly recommend for anyone…read morelooking to rent while in the area.

I would definitely rent again from this business. Great service!! I had a small issue and the…read morebusiness went above and beyond!! I have rented from here before and will definitely do so again!!

Was here for a quick weekend decided to rent a boat with some friends and the service was…read moreabsolutely outstanding clean and functional equipment they got us going in the right direction they got everything we needed. After seeing our larger group they upgraded us at a very reasonable cost if you're ever gonna take a trip on the Eagle River this is place to get your boat if you don't already have one. We will definitely use again!!

They say absence makes the heart grow fonder. That is NOT at all the case when it comes to my…read moreexperience at Eagle River Marine. It has been a few months since my family and I rented a pontoon boat, and I still get disgusted every time I think about it. These people are CROOKS, be very cautious when renting a boat from them. In fact, I would take photos of the boat and a video before leaving the dock. My family and I rented a pontoon boat for a week. We are experienced boaters (own three boats), very respectful people, and treated the boat as if it were our own. When we went to return the boat, the girls at the marina tried to charge us for every minuscule marking, scratch, and dent on the boat that were there when we rented it. They made a huge list of items they claimed were our wrongdoing. These charges were obscene and completely unjustifiable. We have been renting pontoon boats in Eagle River for the last ten years (never before from this place), and never had such a horrific experience. When we disputed the claims with the manager , an accusatory stance was taken. They told us that they would charge our credit card and there was nothing that we could do about it. Eagle River Marine has the worst customer service ever!!!! I will never rent a boat from them again, and would not recommend them to anyone. They are awful people and this was an awful experience. We miss Heckel's!

We did the scenic hour and a half tour on the pirate ship and it was fantastic. The atmosphere was…read morefun, lively and the perfect way to relax with our family. We have two boys, age 12 and 8 and the 12 year old thought this adventure would be "babyish". It didn't take him long to change his mind. Captain Steve and Stevo were excellent. Both are super personable, outgoing and funny. Our youngest got to drive the pirate ship and yeah, he thought he was the coolest kid in the world. We will absolutely be back in 2021. Bonus: the expanded tiki lounge and the live music was a great way to be welcomed back to port and the ice cream selection was top notch!

Have been coming up north for 35 years. This is the first time we have come to Pirates Hideaway…read more Upon arrival at 11 am when they opened we played bags outside and got some alcoholic beverages at the bar. Their pizza is amazing. Their margarita was good and not crazy expensive. The boat ride was great and it had a bathroom on it which was helpful. The owners are so kind and get everyone involved. They give out chips and lemonade/water they have pirate tattoos and pointed out eagles nests along the path. I wish they would've went one way down the chain instead of going halfway one way and halfway another. We got ice cream before we headed out. Overall, definitely a place to check out if you have kids or want to sit outside and look at the lake.

SUPER SKETCHY! DO NOT RENT FROM! Terrible experience. Called and notified us that they would drop a…read moreday off the reserved 3-day rental due to poor weather conditions. Both parties agree to reconnect the next day to review a possible 2-day rental if weather conditions improved. He then calls the next day to ask why we didnt pick up the rental the prior day (that they cancelled), went back against his word said he would be billing for all 3 days as it was our fault for not picking up the rentals AND his "system" would not allow him to refund or change any reservations. We fully canceled the rental due to poor and shady business practices and rented somewhere else (Go to Tracksides instead). Boat Sport calls back 45 minutes later now wanting to negotiate "a new deal" and would now (again) honor a 2-day rental and not charge for Friday but we had already gone with another rental place. Next day places a charge against the credit card for thousands of dollars for a 3-day rental and full deposits. Called and they would not discuss details. Talked over us and stated everything was documented, it was their policy and he was entitled to all the money even though no services were rendered. Kept changing his story - flip flopping and didn't keep his word. SUPER SKETCHY! DO NOT RENT FROM!

The workers in this shop need to keep their political views to themselves. They also need to stop…read moretalking when someone indicates they don't appreciate the way a conversation is going. Being disrespectful is unacceptable. We used to get everything from there. From snacks to gas to boat parts. We will never set foot in the store or at the gas pumps again. We also will be spreading the word.

Go. Go. Go. Book it! Great site with a caring staff that loves to have fun. Owners are engaged in…read morethe day to day operations.

Entire family, all 15 of us, went tubing today. The staff at Wildwood were the best from checking…read morein to our fun driver and detailed instructions. Had the best time!

Had a great experience here. We rented 9 snowmobiles for a bachelor party and they were awesome!…read more The sleds were in great condition and very new. All of them had less than 4,000 miles on them. A couple only had 300 miles. They had plenty of gear to purchase in their shop for very reasonable prices. Things were a little disorganized but everything was fine. There are awesome trails in this area! Make sure to get the two stroke---they're so much more powerful than the comparable 4 stroke.

Experience was they had horrible customer service and then when I asked about a axel hood and cv…read moreboot told me I should just order it my self

The entire experience was amazing! The woman at the counter was so sweet and informative, ( I wish…read moreI could remember her name) and Rowdie was so great. The woman told us "if you ask nicely, Rowdie will drive you to the main trail" we didn't even have to ask, Rowdie offered. Everyone was so nice and the trails were great along with the food recommendations!

Rented snowmobiles (sleds) from Toy Shop. The staff was excellent and informative. Our group was…read morenot first time riders, but if we were we would have felt comfortable and fully prepared by the staff with all safety and tail information. We rented full gear, (helmets, pants, jackets, boot covers) and they were all very clean and in great shape. The sleds were 2021 models and in tip top shape. Rental rates were very affordable and lowest in the area. I unfortunately had my car keys fall out of my pocket on the trail while driving to return the sleds. The staff went above and beyond trying to help the situation. They had two staff members take sleds and back track the 18-mile trail to our cabin in an attempt to locate my keys. Another staff drove our group back to our cabin to search. Truly grateful to the Toy Shop staff for all their help. Ultimately we couldn't find the keys and they drove me to Rhinelander to pick up a rental car. They let me leave my car in the parking lot for almost a week while I returned to Chicago to pick up my spare key set and fly back up to retrieve the car. Not ideal, but given the circumstance.. the Toy Shop really really helped me out. Thank you very much to the Toy Shop Staff. Got to know the owner a bit and it's a small family business, local to Eagle River. Great people with great service. Wouldn't rent from anyone else.

Paul is the greatest. Can you believe he coached me on how to make a better deal with a competing…read moreboat dealer. How can one ask for better then that? And his service is good, too. Has a boat landing on Big Stone right across the street.

Ginger filled up our tank and we also bought some things. Great family owned business. Fair…read moreprices and high quality service.

Spoke with him the other day. Very unpleasant on the phone. I can only imagine being stuck in a…read moreboat with him. No thanks. Next time be a little nicer when a potential angler calls you.

From the owner: Professional Fishing Guide Services based in Eagle River / Vilas County Wisconsin. Specializing in…read morethe ultimate Musky experience but also fish Bass, Walleye, and panfish. Catering from the novice to affluent angler. A member of the Eagle River Guides Association and fishing reports given on Lake-Link.com. Fishing from single anglers to large groups such as family reunion and corporate outings. Custom Rates listed on website and you can call for more detailed information. Some of the greatest fishing is found in the Northwood's of Wisconsin and Eagle River is the hub.