After a referral, I scheduled an appointment via their web site. The place was packed even with an…read moreappointment. I had two to three people in front of me. (The line was worse later.) The team member examined the tire and suspected a puncture. The waiting room had a refrigerator with bottled water, so I helped myself. Seats lined the main area, and I never observed anyone having to stand. A bathroom is present. I was surprised to hear my name called by a technician versus an associate. I was sent on my way with a patched tire at no charge. I will definitely consider having Discount Tire replace the tires in the fall.

The service was super fast. They put four new tires on my car and I thought maybe it was a NASCAR…read morepit crew. But what I really have to say is how friendly and polite all the employees were. I was very impressed.

I have taken my car in several times for an oil change and tire rotation. While the people have…read morebeen nice and they have performed the services in a reasonable amount of time considering how busy they usually are, the one thing that irks me is that they always let the air out of my tires. I like to keep them around 42psi for increased gas mileage, better ride, better handling, etc. They always let it out to 32psi. I am not sure where this myth comes in, but I think it has to do with a line in the Andy Griffith Show when Andy tells Aunt Bee to keep her tires at 32. I have asked Gateway to put in 42 and they even put it on the work order, but inevitably, I get home and I have to add 10psi to each tire. If they would just do what I ask, I would gladly give them 5 stars. I will need some new tires at some point in the future and would like to buy them from Gateway, so my suggestion would be to treat your customers right (follow instructions), price your products and services fairly, and do the work in a reasonable amount of time. I don't think that is too much to ask.

Always professional and helpful. Thankful for their help on so many occasions. Costs are pretty…read moresimilar to other companies and it is an easy location to get to and get out of.

Just down right honest people, will forever be a customer of ultimate tire!!…read moreThey are busy, so I always make an appointment! 10/10!

Great shop, friendly and knowledgeable staff, mechanics do a clean neat job, you can make an…read moreappointment and they keep it on schedule so you can plan your day, this shop goes above industry standards and I highly recommend them if you need any automotive work done!! Bobby Waddell

I ordered tires online because they didn't stock my size. I ordered on a Saturday and delivery was…read morescheduled for the following Friday. I set up a reservation for 6pm on Friday because that was the only time I was offered on the day the tires were to arrive. I called them at 4pm to find out if they could do an oil change if I came in early. The phone was forwarded to the operator who told me they had already left for the day. Their hours are listed as being open until 7pm. The store manager was no help at all. I couldn't even pick my tires up and take them somewhere else to have them installed. They claimed they didn't have access to the tires. I had an appointment for an alignment at 8am Saturday morning that I had to book a week in advance. I was unable to make the trip I had scheduled because the Tire and Lube shop closed 3 hrs early and didn't have the courtesy to call me. The manager told me she didn't know why they took reservations online and that they were short handed. Evidently they let the Tire and Lube shop work when ever they feel like it. I cancelled the order and plan to never buy anything from Walmart Tire and Lube ever again. Terrible customer service and no schiffs given.

My family has been coming here for years now and can't ask for better customer service. They all…read moretreat you like family and are a pleasure to do business with. I've had everything from major repairs to simple oil changes & tire rotations and they always do quality work. If I have ever had an issue with a repair they have always handled the problem with integrity and have never made an excuse or been rude about the issue. They also have great prices on tires. They don't keep them in stock and have to order them but so far they have beat even online prices. Great place and worth the drive if you live outside of Olive Branch and they also have a location in Collierville.

Was able to detail the problem over the phone, set up a drop-off time and was given a spot on time…read moreto receive service. These ppl know what they are doing and even offer cash payment discounts! Very high value-honest service. I had a problem with another shop because I was specific on the fix as I know cars quite a bit. They're busy often, but better to get it done right!!!

Darby's Tire and Auto repair in OB has THE best customer service…read more Byhalia small engine not only charged me $18 for a lawnmower tire repair last week (2 plugs), they didn't even call to tell me it was ready. Today, I went to Darby's with the other tire (my yard is full of obstacles, y'all), and not only did they plug the two holes right then, but he said NO CHARGE! Even gave Andy a package of peanut m&ms when the little coin machine only put out 3 little candies for our quarter. (I sent him up to the counter w a dollar for the package and we paid anyways). But y'all! These folks are super friendly and they WILL be getting repeat business from us! Free coffee and free popcorn! And there's loads of sitting spots that are comfy if you have to wait more than a few minutes.

Do not let them convince you that they can do exhaust work! The work they performed on my truck is…read morevery unprofessional.. Stick to tires and oil changes!

Family owned & operated,King 's Tire is the only place that I go when I need a oil change or I'm…read moregetting tires.These guys know exactly what they're doing & they good at it.If your looking for to get your oil changed or you need tires,Kings Tire is the place to go!!!

I have brought my car to this tire shop whenever I have a question about "tires". And every single…read moretime, they are soooooo nice, honest, and very professional. It is not too many places that offer ALL 5's for doing business with them but King's Tires over exceed every time!!

Well here the thing.. Sam helped me out greatly with up ftont top not customer service.. not too…read moremany places have this many wheels and tires on hand ready for Mount and balance. Also really knowledgeable on the correct sizes that are needed for your vehicle. Definitely check them out!

Got a leveling kit on my 2024 ram rebel and it hasn't rode right since. It shakes pretty bad…read more Took it up there for them to tell me "oh yea those bds suspension levelers we have lots of trouble out of those" well thanks for letting me know that after the fact. Anyways took it up there so they could feel the shake and they couldn't feel anything even tho I showed the video of my gym bag shaking like crazy as I drove. Learned from that one. Let them do my tires on last truck and that was fine but the suspension work doesn't seem great at all.

A story with a great ending. A week ago I had an over heat in my Ford Explorer. Recovered on it's…read moreown, but I decided to take to Express, get an oil change and have them put in a new thermostat. The tech there was very knoweldgeable and courteous to the max. Finished up, paid the bill and left only to have it over heat a couple of miles down the road. Turned around, took it back and the saga of troubleshooting began. To make a long story short, after several parts (over a period of days) were changed the tech figured he might have gotten a bad part. Changed the thermostat out again and fixed the issue. Now they could have hit me up for additional troubleshooting, but the answer when I asked what I owed was, you paid for a thermostat. We had a bad one out of stock and that has now been replaced and you owe us nothing else. I have been a mechanic over 40 years in aviation. Bad parts happen and can drive you crazy. The tech at Express was open, honest and kept at the issue until it was resolved. I could not have asked for better treatment and will return for my routine maintenance in the future.

I had two visits. The first one I requested the tire be examined to be patched. They filled up…read morethe tire. I was back in two days. I ended up sitting in the line as if I was getting an oil change. Once I pulled up, I stated I was not popping the hood, I told the first person I was there to have the car tires examined as now a second time was low. The vehicle was pulled around back and after a wait I was informed that their technology could not patch a tire with its tread depth. They referred me to two other businesses. I requested topping off the tires, which they did. On both visits, staff was cordial.