Had a roadside assistance tow through State Farm. Was never contacted by towing company after…read morewaiting nearly 3 hours. State Farm rescheduled with different towing company and was able to get vehicle towed in a timely manner. Thank you to State Farm for assisting but I cannot recommend elite towing.

Picked up my car as requested & delivered to a different repair shop. In a timely fashionread more

Got my car towed by them , when I got there they said they ONLY take cash and I should be happy…read morethey are still opening cause they're trying to be helpful. Got my car towed from a place that did not have a no parking sign. Managers a complete ass Who only takes cash, sounds like a shady business

Towed from a spot that had no signage for no towing. And the lot was closed by the time i got off…read morework. Thanks guys really enjoyed being stranded In 100 degree heat.

This was the work and orchestration of my Heavenly Father!…read moreInitially, Craigen's was only supposed to move my vehicle from shop #1 to shop #2 because the 1st AAA driver took it to the wrong place. I called shop #2 to let them know my vehicle was on the way due to a AAA error. I was THEN told they didn't do the work I needed. At that time, Savanah from Craigen's called to confirm the move. I was in a full face of tears because i was thoroughly confused. I explained what just happened and asked if she know of anyone who could fix my truck. She had such a peaceful demeanor and that was very calming. She placed me on hold and Joshua picked up the phone and gently asked me to explain the issue. I did and he was confident that they could take care of me. The entire experience was so overwhelming for me but the staff at Craigen's gave me so much peace. Johnathan was the tow truck driver who called me to let me know that he had picked up my truck and then called me back to let me know that it had been safely delivered to their shop. That was great news!! I talked back to Joshua after a confirmed diagnosis and we got the ball rolling. He was so patient with me and that was very important. They got my motor replaced, it cost me an arm and a leg (not their fault...lol) and provided A1 AWESOME CUSTOMER SERVICE. Thank you Joshua, Savanah and Johnathan!!!

I don't even know how to start this review. First off, I won't be back…read more I dropped my Kia off a week ago. A couple of days after I left it with these guys, I found one of the fly traps I had bought had been torn open and looked as if the powder bait had been thrown around my back seats. If anyone has any clue what that smells like you would understand my gripe. To those that have never smelled that kind of fly trap, I would describe it as rotten garbage with a heavy fishy odor. That's what my car smells like and in this heat... Oh yeah. So today I went to check on my car, to find my window rolled all the way down. Did anyone see the weather yesterday or last night? The driver seat is soaked completely through, all of the dashboard is wet. There's standing water in the door cubbies, the car is full of mosquitoes, and that fly bait smell is really driving the flies mad. Really, Craigen's? What did I ever do to you but try to bring you business and give you money? Now I'm sitting next to my car with jumper cables because not only was my window down, but the door was left ajar also and the battery is dead. As long as my car was there I never received a call to touch base with the status of the repairs. I was only told yesterday to leave it there for a few more days. This has been a disappointing and stressful experience.

I highly recommend. They answered the phone in person and were quick to arrive to toe my car that…read moredied at a busy intersection. Less than 20 minutes from the time I called to their arrival. Pleasant and quality job getting my car loaded, home, and unloaded.

From the owner: Introducing 1 Memphis Towing, a family-owned and operated business that is taking the towing…read moreindustry by storm. Founded in 2023, this company has already become a respected name in the Memphis area. As a result, 1 Memphis Towing has quickly gained a reputation for providing reliable, efficient, and professional towing services. Whether you find yourself stuck on the road or in need of vehicle transportation, 1 Memphis Towing is committed to going the extra mile to ensure your complete satisfaction.

While visiting Memphis from out of town, I struck a curb, damaging the suspension…read more A Google search brought up Mr. Roadside Towing. The driver, Brandon Hill, who owns the company, arrived quickly with his pristinely maintained flatbed tow truck. He was thorough, professional, very nice, and extremely kind. I can't recommend Mr. Roadside Towing enough.

Mr. Roadside Towning provided excellent towing service. He was affordable, arrived pretty quickly,…read moreand loaded it properly. He even walked me through the process of delivering it to the Parts & Services department. I highly recommend Mr. Roadside Towning.

Great dependable towing company. The owner arrived on time and got the job done! The owner was…read moreprofessional and took his time doing his job.

There's a reason this guy is the one you see towing folks around town. Is competitive in his…read morepricing, is ACTUALLY 24/7, courteous, respectful, on time, professional, and he picks up the phone when you call, which is nice seeing as I called 10+ tow companies and almost half picked up. This is the place you need to get to tow you. Go ahead call around, cuz this is where you will land, and you will not regret the decision.

Had these fellows pick up my broke down truck several times; always superb service. Very friendly…read moreand cooperative.

They came and towed my boyfriends car at 1:30am Saturday night/Sunday morning. I just moved into my…read moreapartment complex and my boyfriend was over for the night. He was parked slightly on the line and they towed his car for "double parking". They damaged the car during the towing , put the car on the truck wrong multiple times to the point my boyfriend had to step in and actually HELP fix it. He has recordings of them telling us (with proof of their faces) they would return the car because they damaged it , which they did not. We also have pictures and videos of the damages they caused with before pictures luckily.They are greedy for money, Rude , inconsiderate and the whole process was very unethical and could have been handled differently. We are already in the process of taking legal action for the damages to the car, do not use this company for towing needs and if your apartment partners with this company be careful they are snakes!

My car was serviced my a oil change company and immediately started giving me issues. On the…read morehighway it completely stopped. I called around for a tow company and I found this company. His service is above and beyond anything I have ever seen. I was on a tight spot on the highway and seemed impossible and when I say he went above the standard and came up with a plan that not only was successful but also reasonable prices. If I can recommend him twice I would. Call him and he will get the job done no questions asked. Godsend, diligent, and determined. Thank you for your help and service you provided for me and my family.

I hired them to keep trespassers off my property. That did an outstanding job. They are fast and…read moreprofessional. I highly recommend them.

These dirty wet hair racist mfers need to be handled asap and company needs to be shut the hell…read moredown . Absolutely atrocious customer service . The disrespect , condescension , and unprofessionalism were astounding and the person that answers the phone talked to me so foul and will talk over you with the nastiest attitude but will never be seen on sight . Wrong dispatch was contacted , I was spoken to like I was an inconvenience , and then I was left waiting THREE HOURS after they knew I was there . The entire experience was handled with zero accountability and an abundance of arrogance . I was also left with the distinct impression that my race contributed to the way I was treated , which is deeply concerning . Overall , a spectacular display of ranch raccoons and milk maggots masquerading as a customer service operation