The service was super fast. They put four new tires on my car and I thought maybe it was a NASCAR pit crew. But what I really have to say is how friendly and polite all the employees were. I was very impressed. read more

After a referral, I scheduled an appointment via their web site. The place was packed even with an appointment. I had two to three people in front of me. (The line was worse later.) The team member examined the tire and suspected a puncture. The waiting room had a refrigerator with bottled water, so I helped myself. Seats lined the main area, and I never observed anyone having to stand. A bathroom is present. I was surprised to hear my name called by a technician versus an associate. I was sent on my way with a patched tire at no charge. I will definitely consider having Discount Tire replace the tires in the fall. read more

I called to see if they serviced trailers with tires. I had spoken to a very nice gentleman named Adam a couple of weeks ago and gave him all of the information on the tires for my trailer. He told me they had the size I needed in stock and quoted me a price and informed me that I could bring my trailer in anytime. I had 2 fairs to do and after unloading my trailer I decided to make an online appointment for 3:15. I arrived at 2:00 so that I could be there. Parking is limited so just beware there is parking on the street which is definitely where I parked. Jeffery was the associate that helped me. After looking at my tires he informed me that they didn't have the ones i had on in stock and would have to order them. I didn't want to have to come back so I asked if there were any other tires that would be a good fit as well as in my price range. He did go and look it up and found tires that he said would 99% be a good match. I paid for my tires (they give military discount with ID) and Jeffery said I will get a text message when they are finished. As u took a seat, the people started coming in. Glad I came early because there was a line out the door at 2:50pm. The associates were great. They acknowledged the customers coming in, waited on the ones at the counter, picked up the tickets to check customers out, answered the phones, pulled vehicles in and out of the bays and ended the transactions. That's not counting the ones working on the vehicles. They take appointments and walk-ins. They have plenty of open space seating inside and nice clean bathrooms. My recommendation is to schedule online, come in early, bring a snack, something to do or read and enjoy the comfortable seats. They had my trailer in the side of the building where they were working on tires for a truck as well. My invoice was emailed to me. 3:24 my trailer was ready and I was on the road with 2 brand new tires! Thanks again Jeffery for your help! read more

I had a flat tire on a Saturday and brought it to be repaired. It was about 3:30 pm and there was quite a few people already there waiting on their cars. I was greeted by a gentlemen at the counter and was quickly given a consolation about my tire tread life then started the process of getting my flat repaired. It was fixed in a few hours (because of the wait) I was not charged for the service and went about my day. I got a flat the following Thursday and guess what I brought it back. It was earlier in the morning so I only waited less than 30 minutes. Same great service same result. I might even consider them when I need to get my tires replaced in the future if the price is right. read more

When I say stellar service I mean just that. The staff was professional from the phone to the counter service. Took a look at my tires and got me in and out within an hour in a half and they were busy beautiful job Discount Tire Southaven read more

Discount Tire - Wheel & Rim Repair Near Me - Southaven, Mississippi

Stopped by Friday to check on Kelly Tires for my Chevrolet. sales pweson told me not a good choice, Kelly tires made with Goodyear scraps. Must have thought I was an idiot. I personally was in the tire business for 38 years. Would not recommend Discount Tire, old bait and switch!!@@@ read more

My 87-year-old friend and I were starting our trip back to Huntsville, AL, from Robinsonville, MS, when I spotted a screw in my tire. The staff at Sam's Town Hotel recommended Goodmans' Discount Tire in Southhaven, MS, to get it patched. When I got there, one of the staff informed me that I needed new lugs for the tire with the screw in it and a replacement part for my tire monitor system. I declined the $248 tire monitor system part but agreed to the $90 lug kit. Once I got home, I realized the same issue remained on that side. In the end, the problem wasn't fixed, and I spent $90 just to patch the tire. read more

Oversight mistakes sometimes because they worked on my vehicle before with no problems but this time it's a D but will still recommend them. read more

Discount Tire - Wheel & Rim Repair Near Me - Southaven, Mississippi

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I came to this area to visit Graceland with a mentally disabled gentleman I take care of. On the way I noticed that my right front passenger side tire was low on air. I thought I better get it fixed before we head home. I took it to Discount Tire. From the very beginning everyone was so friendly and helpful. They looked at my tires and discovered that the tire that was low had a bad valve stem. They fixed it, aired up all four tires at no charge. That was very appreciated! So now I feel safe driving back home. We left Florida because of Hurricane Milton. So it was so nice to be treated so kindly! I wholeheartedly recommend this business! read more

Worst discount tire I've ever been to. They broke parts on my truck and gave me the run around about getting it fixed. $800 repair. I will not be returning to this location. read more

Got some tires installed on my 89 ford , excellent job. Only shop I could find that had tires I needed in stock.

I was so disappointed. It took three visits for me to receive assistance. I needed a tire replaced. I arrived at 5:08 and was told that no one could assist me because it was past 5 pm. I purchased the tire in hopes that a family member could help me (and no luck so I tried to return first thing in the morning). I arrived the next morning at 8:15, with my new tire still in my backseat instead of my tire rim, to learn that there was a 2 hour wait - I had to go to work, so on my way to work I called them back and asked to speak to Cory since he was who sold me the tire. I explained to him that I needed my tire replaced and that I worked long hours at work. He said he'd help if I come back at 5 pm. I arrive a bit after 5 and he looked annoyed I returned. They said there was another 2 hour wait since I needed my tire I waited - they got it done in about left than an hour. The pro is that the prices are decent. The con is that it's crowded, and the inconvenience I experienced because no one could assist me when I originally arrived. If you go, regardless of the time in the day, it's crowded. read more

Discount Tire - Wheel & Rim Repair Near Me - Southaven, Mississippi

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I made an appointment online. When I dropped off my car, the employee went over the scheduled work to be done. I told him I wanted my tire pressure monitor sensors replaced as they were old and had been causing a dash warning. When I picked up my car, the employee told me there was no charge for the service performed. After questioning why, I learned they had not replaced the sensors as I had requested. He said they had reset them and claimed the request to change them was not on the work order, but offered to preform the service. (The sensors did not reset and still showed the error warning on the dash.) That's great, but I didn't have time to wait for them to work it in... which is why I made an appointment. Where I appreciate their speed, I still walked out with half of what I requested. For me, attention to detail is important and I don't feel that happened in my circumstance. I will not be returning. read more

They are so generous. They gave me pro-bono greasy finger printers on my door panels and steering wheel. I am so appreciative that I just had to post pictures of their fine work on this website. read more

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A little slow, I scanned a code on the outside at the door and it walked me through the check in process so I thought I was in. 5 mins after my appointment time having not been called I asked about my appointment and informed the customer service guy about checking in online, he said they don't check that. Lesson learned, verbally check in and don't trust technology. read more

I went to the Southhaven location today to get a tire patched and to possibly buy a new tire. I had the misfortune of getting CJ as the person to work with. He was very dry and unhelpful. I wanted to get a specific tire he tried to upcharge me on the one that was covered under the warranty and would not negotiate. I have never had this experience with Discount Tire. I have 4 cars under warranty. I decided to get the one tire under warranty and buy the other one somewhere else. When I got the car back no one bothered to put my spare and Jack in properly. Colton overheard me say something and jumped right on it. He immediately told me that he would take care of it. He even googled my jack and car type to make sure everything was in Perfect. I really appreciate Colton and wish I had him as the earlier service Professional. Colton turned my experience around and I would like to say thank you and kudos to Colton. read more

Bought 4 brand new tires. Arrived at 10:01 came back at 2 to pick the car up and hadn't been touched. What's the point of leaving the car if they wait til you come to pick it up to work on it. Was told 2 hours max no issues read more

WASTE OF MONEY. Took my car here a little over a week ago to get my tires balanced. The next day I'm driving down the interstate and start to notice that my tires do not seem balanced like they should be. I told my husband he needs to test drive my car because it doesn't feel right, to which he agreed. My husband took my car to a friends shop to test out whether the wheels were really balanced or not... needless to say they were COMPLETELY off. Left the old weights on and also double stacked the weights. Wasted money for a job we ended up having to do ourselves because they could do it right. Highly disappointed with the service here. read more

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my car had small flat. I called several places in town and nobody would see me after work to fix the flat except Discount Tires. I called and they said they would fit me in. They were very busy but still made time for me. All I can say is that this place is great and they made the repair for free. I will definitely purchase my tires from this place in the future. Tyler and the rest if the staff were awesome. read more

Had a low tire went there to have them check it out..Ask them to check the air pressure. First thing he did was check the four tires for wear. And he couldn't help me because the tires had to much wear . I just went home. Then went discount tire on Hacks cross Rd in Memphis. They added air to that tire. Went back home. Later that day got all four tires from them.. Southaven store SUCKS. read more

Recently purchased four tires and had them mounted to wheels at this location. Initially, the service was good. I was in and out in less than two hours without an appointment. I mounted the wheels and tires to my girlfriend's car and noticed that three out of four tires were low. I filled them to factory spec and the GF drove around for half a day before three out of four tires were nearly flat. I meet her with an air compressor and aired up the tires again and told her to go back to Discount Tire and ask that they check the valve stems/TPMS sensors for leaks. I had to go to work so couldn't go with her. Upon arrival, the service manger remembered her and got a tech to look into it. They admitted fault, apologized and said that they would fix the problem. Unfortunately, the tires and TMPS sensors were not installed correctly ... again... and leak. So, I sent her back there AGAIN. And again I have to work so couldn't be there. This morning, the 6th of December 2021 around 9am she was REFUSED service. They said that they didn't have time to "do any customer returns," that it was probably "because her car is old (it's a 2010 and what would have have to do with leaking tires?)" or "maybe it's something else." That's terrible customer service and I'm morally certain that they only did that to her because she's a woman. Unfortunately, she didn't get the name of the sexist that sent her away with a leaking set of tires sold and mounted at that location. She said that it wasn't a tech, that it was a male with strawberry blonde hair, short, that looks like he has never done any hard work in his life. DO NOT DO BUSINESS with these people. Especially if you're a female. They won't take care of you. read more

Emergency tire replacement due to damaged sidewall on road trip (better safe than sorry). Called ahead and they pulled my tire info from Atlanta shop. Robby was professional and as fast as can be given the time of day. The other guys in the shop were very friendly. read more

I was traveling from FL to TN and ended up needing a tire 200 miles into the trip. The tire place I went to ended up ripping me off pretty bad. I called discount and ended up going in and explaining what happened. Two guys, Jarvis and Blaine, ended up figuring out a solution to my tire issue. I am beyond grateful for them listening to my crazy story and coming up w ideas to help!!!! Thank you Discount Tire for hiring two amazing guys that are all about customer service!!! Good job!!! read more

The store is great! Very friendly, knowledgeable, and professional! Will use for my other vehicles! Great job folks!

Mr. Cory took great care of me. I brought in my 2011 Ford Fusion because of a busted tire that happened over the weekend and Mr. Cory was very understanding, and a great sense of humor. Thanks Discount Tire! read more

In and out in under an hour and a half. Considering all bays were full and I was 8th in line in the lobby this was a nice surprise. Chris H was friendly and gave great customer service. read more

No complaints far... Maybe in the past when I had to pay at least $100 out of pocket for a rubber tire... Then again, if your like me, you would get a warranty and pay $15 to $20 for a brand new tire... The warranty will cost you... Be warned, but it's worth it! read more

Discount Tire - Tires... - Wheel & Rim Repair Near Me - Southaven, Mississippi

Ordered 5 tires,one for each wheel and to replace aged spare tire, online. The manager "Blain" called me to notify that my tires were not at the shop prior to my appointment at 0800 hours (it was a July 4th), but expected to arrive that day. Blain made three calls to me and personally took my keys for tire placement. He was very kind and kept me abreast of their expected arrival "5pm" per their tracking and rescheduled my appointment accordingly. This shop can be very busy but they are also very efficient. Everyone I encountered was pleasant and respectful. Thanks read more

My husband & I were traveling cross country, and we hit a piece of metal in the roadway. Still over 8 hours from home, this Discount Tire location worked us in ASAP, and provided exceptional customer service. read more

Called on Friday 8/20/21 about specific tires the gentleman was kind and quoted me a price that sounded reasonable and told me the tires would be there the next day if I purchased them on that Friday. Came in that Friday, not only was a told a different price but a later date as well. Luckily I had a spare and wasn't in a rush to get anywhere. I was told they would call me when the tire came but that didn't happen and I called them. The tire was there and I came in at 12:50pm and my car was not ready until after 2:30pm. This isn't my first experience with Tire Discount, I used to go to the one on Old Fort in Murfreesboro. This was the worst experience I've ever had with said company. read more

I needed new tires for my car. I did some research on tire places. My family recommended me Discount Tires. So, I decided to go with them. I went to the website and bought tires and set up an installation appointment. The prices were wonderful! Things got even better when I arrived to the place. I received excellent customer service! The whole process (from check-in to installation) took about an hour. And they didn't upsell any other things, which was really nice. I hate it when places try to con you out of my money with upsells. I really enjoyed it! I will come back when I need to. read more

Good prices, but super busy and slow service! I made and appointment for the next day and still had to inquire a half hour after my scheduled appointment time why it was taking so long? read more

After going to two of the local Walmarts, one claim to not have a tire tech available and the other a 2 hour wait.... I decided to try Discount Tire. From the moment I stepped out of my car before opening hours, I was greeted and assisted by one of the staff members. He had such a pleasant attitude. He told me I might have an hour wait due to others having an appointment. I may have waited 10 minutes and was greeted by another associate who took excellent care of me. I was in and out within 30 minutes. I would recommend Discount Tires to anyone. The customer service is A1 and with that the wait is worth it!! Keep of the great work! read more

Buy your tires here! Arrived Friday April 23 2021 at about 1230pm. They gave me a quote on tires for my F150 that was cheaper than the competitors and were able to fit me in the same day even though they had all bays full when I arrived. Everyone I talked to was helpful and professional. The warranty is no joke. Sunday night April 25 2021 at about 8pm I hit a deer and the front bumper cut a groove in the tread. Called the next day the 26th to see if that was covered. They said bring it in and we will get it replaced. True to thier word I brought it in and once again all bays full They looked at the tire made sure they had it in stock and just like that I'm next in line. In and out in less than a hour. If you need tires. BUY. YOUR. TIRES. HERE. read more

I purchased my tires here and they have great customer service! They made sure I was in and out and let me know of any issues they were experiencing with my car and how to resolve them ! They also balanced and rotated my tires and I could bring them back to have it done anytime I feel necessary! read more

This is a crew that doesn't hard sell and are wizards at moving work through quickly. Now don't expect this, but they got my vehicle ready at least 45 minutes earlier than promised. I must not be the only one that appreciates this place, it's always busy. read more

this place suck at discount tires and Southaven. manager have no clue and they going to broken your tires sensor.

Great place . I was in and out . The guys here definitely know what they are doing. I always feel in good hands when I am here . I was constantly having air coming out of one my tires so I stopped in and they got it taken care of very fast and easy . read more

Most of the people working in the shop are amazing. The guys hustle and are very good. There is no you are not going to rush me attitude. They bend over backwards to get the extreme workload done. Not sure where they find their employees but amazing. read more

When I purchased 4 new tires a few months ago it took over 6 hours because they forgot about me. Yesterday I take one tire to be replace under warranty 9am. They say it will be here late that day and will call when it arrives. Today I call at 12. They tell me sure it came in yesterday but they didn't mount it or anything. They forgot about it. Well I am going to forget about them. Save you 50 bucks cost you a lot more in time. read more