After a referral, I scheduled an appointment via their web site. The place was packed even with an…read moreappointment. I had two to three people in front of me. (The line was worse later.) The team member examined the tire and suspected a puncture. The waiting room had a refrigerator with bottled water, so I helped myself. Seats lined the main area, and I never observed anyone having to stand. A bathroom is present. I was surprised to hear my name called by a technician versus an associate. I was sent on my way with a patched tire at no charge. I will definitely consider having Discount Tire replace the tires in the fall.

I called to see if they serviced trailers with tires. I had spoken to a very nice gentleman named…read moreAdam a couple of weeks ago and gave him all of the information on the tires for my trailer. He told me they had the size I needed in stock and quoted me a price and informed me that I could bring my trailer in anytime. I had 2 fairs to do and after unloading my trailer I decided to make an online appointment for 3:15. I arrived at 2:00 so that I could be there. Parking is limited so just beware there is parking on the street which is definitely where I parked. Jeffery was the associate that helped me. After looking at my tires he informed me that they didn't have the ones i had on in stock and would have to order them. I didn't want to have to come back so I asked if there were any other tires that would be a good fit as well as in my price range. He did go and look it up and found tires that he said would 99% be a good match. I paid for my tires (they give military discount with ID) and Jeffery said I will get a text message when they are finished. As u took a seat, the people started coming in. Glad I came early because there was a line out the door at 2:50pm. The associates were great. They acknowledged the customers coming in, waited on the ones at the counter, picked up the tickets to check customers out, answered the phones, pulled vehicles in and out of the bays and ended the transactions. That's not counting the ones working on the vehicles. They take appointments and walk-ins. They have plenty of open space seating inside and nice clean bathrooms. My recommendation is to schedule online, come in early, bring a snack, something to do or read and enjoy the comfortable seats. They had my trailer in the side of the building where they were working on tires for a truck as well. My invoice was emailed to me. 3:24 my trailer was ready and I was on the road with 2 brand new tires! Thanks again Jeffery for your help!

Well here the thing.. Sam helped me out greatly with up ftont top not customer service.. not too…read moremany places have this many wheels and tires on hand ready for Mount and balance. Also really knowledgeable on the correct sizes that are needed for your vehicle. Definitely check them out!

Got a leveling kit on my 2024 ram rebel and it hasn't rode right since. It shakes pretty bad…read more Took it up there for them to tell me "oh yea those bds suspension levelers we have lots of trouble out of those" well thanks for letting me know that after the fact. Anyways took it up there so they could feel the shake and they couldn't feel anything even tho I showed the video of my gym bag shaking like crazy as I drove. Learned from that one. Let them do my tires on last truck and that was fine but the suspension work doesn't seem great at all.

GATEWAY TIRES YOU ROCK!!!!!! I am a customer who have had my…read morebrakes done, tire change and air check on several of my vehicles at Gateway. My car broke down and I had to walk across Interstate 55 from Southaven to Horn lake to get home. It was hot and humid. As I was walking by I politely asked the employees inside could I charge my phone and they said , "Sure you can" They also offered me a ride home.I ask them to take me to a nearby car rental so I could rent a car. THANKS GUYS...

I'm beyond disappointed with the experience I had at this location. I've been a loyal customer for…read morea long time and don't go anywhere else but here to get my oil changes. Because of that, I trusted them to take proper care of my car -- but this visit completely broke that trust. After they worked on my car, it suddenly started leaking oil severely -- something that was never a problem before. What's even worse is that they admitted they knew my car had a severe oil leak but continued to work on it anyway. Their own policy clearly states that they are not supposed to perform services on vehicles with severe oil leaks or similar mechanical issues until those problems are repaired. By ignoring that, they made the situation much worse. Now my car is leaking oil so badly that it's unsafe to drive, and they want to charge me around $600 to fix the issue -- a problem they caused by continuing to work on a car they should've refused service on. When I confronted the manager about it, he was snarky, rude, and completely unprofessional. He showed no accountability or concern and even said that he "wished he never touched my car," all while admitting they knew there was a severe oil leak. Yet they still took my money and tried to take advantage of me -- clearly assuming I wouldn't question it because I'm a woman. This entire experience was unacceptable, dishonest, and unethical. I expected better from a place I've trusted for years. If they had followed their own procedures and treated customers with respect, none of this would have happened. I strongly recommend anyone considering service here to be extremely cautious. Ask questions, get everything in writing, and don't let them take advantage of you. I'll be reporting this to corporate and taking my business elsewhere moving forward.

Went there needing an oil change ended up getting that and also a couple of new tires when the…read moreowner notified me that I had wire coming out my old tires Service was fast and felt like I was in a great environment recommend any day

I was involved in a minor car accident in Memphis while traveling from South Carolina. Since it was…read moreSunday, every tire shop and mechanic I called was closed. I needed to get back on the road to South Carolina the next morning, so I was extremely stressed. I contacted Brothers Mobile Tire Service & Tire Shop, and they were very helpful by giving me Mr. Robert's phone number. When I called him, he told me to come straight to his location. As soon as I arrived, he quickly diagnosed the issue and immediately started calling around to find the necessary part. What truly meant the most was the kindness shown by his family. They personally drove my family and me back to our hotel while the car was being repaired. This was a huge blessing because we had a family of five and Uber could only accommodate four passengers. At first, I thought the car wouldn't be ready until the next morning, but Mr. Robert called me shortly after and said he already had the part removed and would have the car ready that same night. Less than three hours later, he was on his way to deliver my vehicle back to me. When I got in the car, it drove like new again. Mr. Robert was truly a blessing to my family. He worked faster than any shop I've ever dealt with and went above and beyond to help us in a stressful situation. If you need any vehicle services in the area, Mr. Robert is definitely the person to call for fast, reliable, and excellent service.

I honestly can't say enough good things about Mr. Mobile Repair! Not only did he come on a Sunday…read moreand on Memorial Day weekend, he did not charge me double. He was also so nice to work with. He did an excellent job on my Mustang GT. The service requested we thought was a radiator hose. It turned out that I needed a hose and a new radiator. Pricing was beyond fair! We have saved his number and told everyone we know about him. Thank you so much for fixing my car on such short notice and being such an honest person. You are a rare find in today's world!

Used to provide good quality service until they within 4 months stole from both of my vehicles…read more They first told me that they didn't go inside of customers vehicle. They stole my legally licensed firearm and I had to call the police after they lied about not having it. And remember they initially told me they didn't go inside customers vehicles. Luckily the chief of the PD got involved and all of sudden they said that they had forgotten to give it back to me when I picked my vehicle up. Secondly their stole my Very expensive cancer medication. They are not to be trusted and are very racist towards their minority employees. Now I may be a white female but I have biracial children and I detest racism in any form.

I've stopped a few times to get tires repaired or breaks checked. Each time I'm turned away because…read morethey are either too busy or it's like they just don't want my business. Figured first couple times they were actually too busy. My tire was about to fall off my truck this morning but they don't care at all.

Always professional and helpful. Thankful for their help on so many occasions. Costs are pretty…read moresimilar to other companies and it is an easy location to get to and get out of.

Bad attitude. Poor mechanic service my front axle wasn't completed mechanic forgot to put back the…read morescrews this happened at the Covington Pike and Yale. Memphis TN don't go there IT will cost you

We cannot thank Sid Kelly and his crew enough for their very professional and friendly service…read more Sid treated us like family and went above and beyond to help us get the best deal on tires for our Ram 3500. Just bought new tires a year ago and the tread was turning into chunks and peeling off. He got us a great discount on a better brand tire. We are retired and travel all the time in our 5th wheel, so tire safety is a big concern. Thanks Sid and the 3rd Generation team! You are awesome.

Went to the location in Southaven on two occasions on 1-24-15 and 1-31-15 on both occasions the…read morecustomer service was terrible. The gentleman that takes in customers advises everyone that comes in that they are busy and they close at noon. It was clear on both of my visits he didn't want to be there and wanted to discourage anyone coming thru the door to patronize business to come back another day. I heard several people being told this and it was before 10am. Sid the owner was present on the visit when I was in the store on 1-31-15 not sure where he got his interpersonal skills from but he needs to go to some classes or take some courses on providing better service. While ultimately everyone got what they came in for he made almost every conversation that I heard while in the waiting area almost an interrogation and put people on the defensive. I had some warranty items that I had installed but after this last experience I will not be returning. I want to be appreciated and feel like a human being when I am spending my hard earned money

Great shop, friendly and knowledgeable staff, mechanics do a clean neat job, you can make an…read moreappointment and they keep it on schedule so you can plan your day, this shop goes above industry standards and I highly recommend them if you need any automotive work done!! Bobby Waddell

Just down right honest people, will forever be a customer of ultimate tire!!…read moreThey are busy, so I always make an appointment! 10/10!