We had our Jeep serviced at TDC Automotive. They jumped in and helped us with an unplanned…read more"emergency". I can't say enough good things about TDC and its owners and staff. They provide exceptional service. Their techs are experienced, professional, and knowledgeable. Their prices are reasonable. They are timely. And, they know what they are doing. I would not hesitate to recommend them to anyone needing automotive work.

I've spent a pile of money fixing up an old truck and TDC has done an exceptional job! They have…read morereplaced the whole front end, brakes, engine, and transmission. They have always done high quality work!

The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

The mechanic, also the owner, seems to have a good handle on easy repairs and maintenance but is…read moreout of his league when it comes to anything more complex. In fact, he's pretty incompetent. Too many times he misdiagnosed problems with my car (always at my expense) then aggressively pressured to have unneeded issues fixed sooner than later. Not a good or honest way to do business.

My nephew took his car in a week from yesterday...they said it would be finished that Thursday or…read moreFriday.. it's another week gone by and they had to put 2 lower control arms on and 2 tie rods on a 2007 Chevy.... I'm not having him send that car back there again.we already had the parts and still waiting... they've had it 7 days and still not finished.... I'll never use them again and if it isn't ready by tomorrow they gonna see the connections I have with that city ...this is ridiculous....you been in business 20 yrs ...I can't tell.... don't use these ppl....they are obviously incompetent,....they don't give a shit ppl have jobs to go to...my brother in-law can build a car faster than these s.o.b.s...if he loses his job over this i work with the mayor and you may close down

Don's garage mechanic "Ratboy" ( actual name tag) took me for $450.00 on a transmission leak…read more Within the first hour after driving my truck off the lot, the entire transmission fluid leaked out. When I returned for a warranty repair, Don's garage would not honor any work, said I paid cash and did not have a bill to prove the work. This garage was a recommendation from a church member and I did not feel the need to require any form of an agreement other than a handshake. The next repair shop informed me that no actual repair was made other that to put silicone over the original gasket; which had failed. Liars and thieves. Leave your vehicle for repair at your peril. I'm not alone with this thought.

After telling him the rear shock was rattling he found a loose bolt and tightened it. No new…read moreparts. Took less than 10 minutes. $35 diagnostic fee plus $55 labor. As a bonus he checked the other shock. Wow, just wow.

My name is AL Lock, from Hopkinsville, Kentucky...this past Thursday May 24 2018. My driver and my…read moredaughter (his girlfriend) were on their way to the Houston Texas area to deliver a tank used in the oil fields to a company in Brookshire, Texas. Going there via I55, passing Marion Arkansas at exit 10, they had a blowout...I contacted Melvin Mcdowell and he diligently searched for a tire...spent a lot of time and energy trying to help them resolve the tire issue...after the tire issue was resolved and my people were on the road several miles into the trip by this time on I-40 west, they had serious problems...Melvin Mcdowell (the owner) went to them, got them off the road, and safely into a motel...then the next day assisted them in getting back to his shop, and then, went far way above and beyond expectations in helping them to find the part needed, even to the point of driving over 100 miles one way to meet myself so he could have the correct part to do the repair. He then worked diligently until after midnight to get my driver back on the road...I have never experience a better, more honest, and proficient not only as a person, but as a repair shop...it was at time frustrating due to happenings by parts store, that was out of the shops control. He treated us with utmost respect and I cannot thank him enough...his price was below what was expected and service and kindness exceeds all...I recommend this business to anyone in need of real people offering real service....

Engine blew up. this crappy dealership totally homered us on the repairs. The price quoted was all…read moreovet the place with the price quoted being as much as $13,000 and as little as $0.00 but ultimately ended up in the $6,500 range. I ultimately wanted to stop calling to get a status on the repairs because the price changed every time we called. The entire experience with these employees and this dealership seemed shady. HORRIBLE customer service. Deceptive practices is exactly the vibe the entire situation put out. I do not believe they are honest or trustworthy. if you can go somewhere else....i would highly recommend it.

Great service, great salesman's that help you find exactly what your looking for and needing. They…read morehave a very clean dealership and service area. Everyone is very friendly.

It is fast service when I went but he was rude because the way he was talking to me I didn't like…read more it at all

From the owner: Specializes in: Brakes, alignments, shocks, tires, tie rods, balancing, bearings, calipers, CV…read moreAxles, ball joints, control arms, bushings, and struts.

Honest, hardworking, affordable mechanic shop. They have been in busines for years.read more

Called twice after they answered twice, both times they hang up the phone on me didn't even let me…read moretime to ask anything.... Horrible!!!

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.