WARNING....PLEASE DO NOT TAKE YOUR CAR HERE IF U NEED COLLISION REPAIR...... Over the years , I…read moredealt with several collision shops in the past due to accidents, and this one was by far the worst experience I have ever had in a span of over 30 years of accidents, and this was the only total nightmare imaginable. First off, the initial estimate was much higher than the 4 other estimates I received from reputable nationwide collision shops. However, since the accident was caused by a party that had already used them and because they initially told me it would be done within a month, I decided to give them a chance to fix it. What a mistake I would forever regret. After the month passed, I called weekly to check on the status; the answer was always, We're almost done; it will be ready next week. This went on for 4 weeks straight. It was nearly 2months before I received my car.90% of that time, they did not answer the phone,and even when I would go up there ,the owner himself would pretend like he knew nothing about the status ,not accepting responsibility as he knew nothing about what was going on at his business, continuously telling me to talk to another person,as if he was just one of the workers...When I finally got ahold of the person and was told the car was ready, it was incomplete, even though they had agreed to charge the amount the insurance adjuster had recommended. Instead, they said they would fix it for the amount the insurance company agreed to; they only fixed what they wanted to, not telling me anything. Therefore, when I went to pick up the car, there was a lot of damage, and what they promised to fix wasn't even touched. When I told them about it at the time, they started giving a list of things that caused changes to the amount they agreed to repair it for, not even letting me or the insurance company know that they weren't going to fix everything. I gave them a check for nearly 11k that the insurance company paid to have it all repaired, and they refused to fix the car back to its condition before the accident. I still have nearly $ 1,000 in damages they refused to repair. Instead of them fixing the car to align with the price the insurance adjuster said . They fixed part of it to cut costs and still get the check. They don't care anything about customers, only the check they are getting from the insurance company. They will cut corners repairing your car but charge your insurance as if it was completed. Beware, please, please avoid taking your vehicle here; otherwise, you will likely end up wasting a lot of time in a court battle with them, as I plan to. If I can help at least 1 person avoid what I went through, I would not wish this place on my worst enemy.
