I always use take 5 oil change on Poplar. The staff are friendly and knowledgeable. They work hard…read moreand fast. I never see anyone just standing around. I have received nothing but top service at this location. I highly recommend this location. A few names that come to mind this last change are Jeremy, Mason, Ethen.

Adam was a amazing! So kind knew I was in a rush helped me out! He was truly so helpful! Give this…read moreman a raise!

if you are ever in the Memphis area in need of a great tire shop this is it! Everywhere else…read morecharged significantly more, when I called the first time they took down my number and called me back within 10 mins with a solid game plan including the time frame it would take to resolve my issue which was a tire that is not very common due to the age of the vehicle and tire size. Highly recommend! don't waste your time anywhere else. Excellent service!

Arrived for an AM appointment to mount/balance 4 tires and get a wheel alignment - checked in and…read moresat down in pleasant waiting room - car was in a bay almost immediately and was out the door in less than 90 minutes for all - very friendly folks and all the work was perfect with tires balanced and alignment straight - fair price - highly recommended!

Locked my keys in my car called All Star and they made me a key in minutes. Delivered the key and…read moreI was back on the road in 30 minutes

went in for my 75,000 mile maintenance & heat issue. Sean M.(service) told me I needed two services…read morethat weren't covered under my extended warranty, and that his guys couldn't find an issue with my heat. He asked if he could keep my suv overnight, so the tech can test it again the next day. He stated I can't notify the warranty company if I don't find an issue to fix. I called for an updateTon my vehicle, the receptionist said Sean isn't available. This place is out for money, I'm never taking my suv back ever, lesson learned.

Let me start off by saying I dropped my truck off May 1, 2026 because I was experiencing grinding…read moresounds the front passenger side. He held my truck for a whole week. I called him Monday, May 4. He hadn't gotten to it. He didn't call me until Friday, May 8 only to tell me that I needed an engine clean on top of right front wheel bearing in my front and rear disc brake pads needed to be repaired as well as both serpentine belts. I didn't ask for all of that. I was only expecting to hear about what I was inquiring about which was the grinding sound on the right side of my truck I was aware I needed a brake pads and rotors. I didn't ask for that. I have the invoice paperwork here that shows how he wrote it up the way he wanted to write it up. My service request was the vehicle has a noise when driving in front and a grinding noise under the floorboard check and advise that's it but then he puts on here diagnose noise from engine area so when I talk to him about it, he claims he did nothing the engine and they didn't take nothing apart blah blah blah for all of that I had to pay $88.71 just for him to look at it and not fix it and after they added the 3% to it for using tap payment it came out to $91.37 that I paid for nothing on top of the fact when I left, they created another problem now my oil pressure notification keeps coming across my dashboard since I've gotten it back and it reads oil pressure low stop engine now clearly there's oil in there so they've created another problem and he told me that I could bring it in today in today's date is May 12, 2026 I told him I don't have any money to give him to just look at it and not fix it. I feel like their business is struggling in some aspect in the boss. The owner of the establishment got them out here scamming people to make money is so unfair and selfish and Adrian he kept trying to speak over me as I'm trying to explain what's going on. He's talking while I'm talking, not listening. It was just very rude and unacceptable behavior, especially coming from him because I've left really good reviews based off the work they've done for me years ago in the past and something has changed because they can't keep mechanics. They're constantly changing mechanics and now they've destroyed something in my truck that I have to figure out how to fix with my own money on top of trying to repair what needed to be repaired in the first place I'm very disgusted and disappointed and very shocked with the treatment I received in the service I received as well highly unacceptable and upset and I will let everybody know how they treat people up there. They treat you nice when you paying the money but when you have nothing to give you get shit service this is not over. I feel like I was taking advantage of, and I don't like that feeling at all so if you call up there and talk to Adrian Carl, this is right hand man he act like he don't know what's going on half the time anyway it's all a mess up there.

I could not convince the owner to proceed. I will say this thanku Todd from the bottom of my heart…read more You were patient, informative and did everything in your ability to assist me. Excellent customer service even though we hadn't met. That means a hell of a lot. I am a disabled senior and I plan to get my own car so I won't have to depend on other people. Todd when I do you are the man to see. I also will refer others. I have a strong feeling about your business. You are a good man, continue my young man. Your attitude will take you far in life. Thanku again and bless you. Ms Debbie

I came in for an oil changed and left with my car overheating and smoking…read more I literally saw the guy come over and talk to the young lady working on my vehicle. He pulled a cord really hard and started yanking it. Come to find out he broke something and decided not to say a single thing to me.. no one said anything about it. I asked them to check everything and they assured me everything was good. Everything was not good. I believe you all have cameras in your store. I would like to review and see why I wasn't informed of something like that. When clearly someone saw something.

Today I visited the Valvoline on Stateline Rd. for an oil change. The service was fast - less than…read more30 minutes! They even checked and replaced my cabin air filter after showing me the current filter and realizing that it's definitely time to replace. The technician walked me through the inspections. They were extremely friendly! I highly recommend this location if you need an oil change. Oh and the prices were super reasonable! I found a coupon online (50% off) and they honored it for the services received today.