Michelle and her staff are first rate. The installation was efficient and flawless. Highly…read morerecommend

HEY!!! I am very happy to generate a YELP for these folks... all family, I do believe and I believe…read morein Family. From the 1st visit, we adored Jaime and Michelle! They were patient, kind, professional and knowledgeable. We were very picky about our Granite selection and they ensured that we could select the exact pattern and movement of our stone as it would be cut for our new Kitchen Counter. Now, They may not have a huge gallery, but work with other suppliers in the area who (between them all), if you do not find the perfect selection... you did not really look. No doubt, Michelle made sure we understood the flow of the movement and how it would look once installed. Jaime made certain the little notch in our wall was even cut out in the turn of our counter end piece. It may not make a lot of sense in writing, but made all of good sense when in place! Beautiful!!! The installers took great care and pride in making sure our counter was properly installed with every attention to detail. They were neat and worked efficiently, ensuring to clean up behind themselves before they left. We will definitely use the O'Brien group again for stone needs.

We had custom and standard entry and storm doors installed on two occasions throughout the years:…read moregreat advice and job well done. This year (2019), we ordered three appliances from the website on Black Friday and were promised a delivery of December 15th from 8 a.m. to 8 p.m. We called in the morning to verify when the delivery might take place and received no conclusive answer except for a few helpful tips and answers to technical questions. We called the appliance delivery department again in the evening since no phone call had been made to let us know about a delivery time. We then discovered our items had not even been shipped to the store as of yet. We mobilized the whole day for a delivery that never occurred and had no prospective date for delivery. In addition, we had disconnected appliances beforehand. If we had not called, we would have never known that the delivery would not take place as planned. We had scheduled a pick up to donate one of our appliances which now needs to be cancelled--once again more time lost. I cancelled this order and will never use Lowe's again for appliances. No more lies and/or no more dropping the ball-- whatever you might want to call it.

Ordered a door on the website and clicked on installation. Got an email saying they would contact…read moreme. A week goes by no contact. Door arrives so I call them. They set up a date and when they call to confirm say no they won't be coming because their job is to measure and sell me the door. Sent me to different number the same thing happened twice. Last time guy got smart with me and said I could buy as many doors as I want but if the didn't come out and sell me the door they would not install it. They wouldn't just come and measure and give me a quote on installation. Will return the door and go with someone who knows what there doing. The website never said you had to let them come and measure and sell you the door, just had a button to click on for installation

Tried to return a light fixture, they refused to take it back since I installed. I never tried to…read morereturn a light fixture before usually not that picky, but If it does not look right in your room how do you know without installing it. Before I returned this lamp, I looked at other lamps on there website and found a replacement, and was also shopping at a "big box store" for plumbing fixtures and found the same lamp (same manufacturer and item number) for +30% less

I purchased 2 items last week for my home. The salesperson was not not attentive a I stood inside…read morethem empty lobby for at least a minute while they stocked and paid no attention. Finally was offered assistance, they did not listen well and had to ring my sale twice as a result. I asked if the items were returnable if not needed or did not work and was simply told yes. I ended up bringing the item back today for return and the same salesperson refused the return all while examining the item with unnecessary manipulation. Additionally, they made an unnecessary comment stating the electrician should have known that it was the wrong size, completely inappropriate. I politely took my no longer needed purchase and left. I had no problem going up the street to Lowe's where I was assisted by a salesperson and cashier whom I gladly rated on their survey with the highest score for their efficient help and friendly customer service. Shame on you Mar's Electric.

Terrible company to work with . God bless us all. I will…read morenever buy anything that is related to this company ever again. Typical Pompous Company . Hope you have a speaker phone . Awful. They must see a receipt before they can send a screw. Never asked for a product. A part of any value, treated me awful. They just were so greedy and mechanical . Recommend NOT Gotchaserved

excellent service. Polite and on time. People in office were great…read moreWonderful experience and highly recommend

5/5 Would recommend a good honest company , always done good work and stuck to their wordread more

This place has horrible customer service! I have left 5 messages now with no return calls. No…read morelive person has ever answered the phone. We are stuck because this place installed our LVP flooring as part of a new house build through KHovnanian and there are three places where the planks are peeling at the edges. We can only submit a warranty claim to Shaw flooring through the builder or installer. So many choices out there, don't choose this one.

I do not recommend this company, their sales representative, Leo Soloveiko demonstrated an entirely…read moredisgusting lack of professionalism. He uses profanity, he lacks respect for potential customers, he believes he can act with impunity and without repercussions for his rudeness, lack of ethics and blatant duplicity.

Danny and Luis made my replacement car key and a spare in record time. They were professional and…read moreanswered all my questions I would recommend this lock service to neighbors and friends.

I have no idea what the deal is with this place but I wouldn't waste my time with them. I spoke…read morewith someone and said I would call back in a few minutes to book. When I called back, I got a different person who I guess didn't want to deal with me. So, she took my information and promptly hung up on me. So I called back because... what the heck, right. This time I get a third person who doesn't know what is going on either. So, he puts me on hold for awhile so he can call the woman who hung up on me and then they both come back on the line like a junior high group call. All I can ascertain is that the second person I spoke with got confused or annoyed when I spoke with her and assumed the other dispatcher was working on my call. If anyone would have bothered to have some patience or customer service maybe they would have been able to sort this out. But, drama and hijinks ensued while I am sitting locked out in the cold. But, whatever, the next locksmith I called was friendly, more affordable and at my door in 5 minutes. So, thanks for being shitty I guess.

Horribly understaffed. And the half the lights were off to conserve energy. Absolutely…read moreunacceptable!!!!!

I purchased a washer and a dryer. I schedule delivery. The first issue was I was sent a 12 hour…read moredelivery window via text from 12 AM until 11:59 PM. I received a phone call saying that the crew is at my home. I go to the door. no one is there the message stated that they would have to leave at 7:46 AM to get to another delivery. It was 7:30. I was at my door and no one was there. I called customer service and was speaking with someone and the delivery truck pulled up to my home, It was 7:44 AM. The next thing I know they drove away without even stepping foot out of the delivery truck while I was on the phone with customer service. They didn't even attempt to deliver my items. They then lied said that they couldn't deliver my washer and dryer because I did not respond. They never even attempted to stop they kept driving past my home. Such a lazy delivery driver and I immediately canceled my order with Home Depot. Never again.