Great hardware store! Everyone is very friendly and helpful…read more They have always had whatever l needed or wanted. Fair prices and so much easier to shop than the big box stores .

Helpful staff; much better than big box stores; had everything I needed. Parking was a little tightread more

I purchased a washer and a dryer. I schedule delivery. The first issue was I was sent a 12 hour…read moredelivery window via text from 12 AM until 11:59 PM. I received a phone call saying that the crew is at my home. I go to the door. no one is there the message stated that they would have to leave at 7:46 AM to get to another delivery. It was 7:30. I was at my door and no one was there. I called customer service and was speaking with someone and the delivery truck pulled up to my home, It was 7:44 AM. The next thing I know they drove away without even stepping foot out of the delivery truck while I was on the phone with customer service. They didn't even attempt to deliver my items. They then lied said that they couldn't deliver my washer and dryer because I did not respond. They never even attempted to stop they kept driving past my home. Such a lazy delivery driver and I immediately canceled my order with Home Depot. Never again.

Nice people!! Prices are on par. Wish there was more security down there in the parking lot!read more

I bought a couple defective Items tried to return them with the receipt in less then 30 days and…read morethey refused to refund my money. if you buy anything from them make sure it is properly working if you can. don't think your coming back for a refund they will not honor what the recipient says. bbb complain as well. Josh-Loga. are the managers names. they will refuse a return so quick.

So MANY staffers! I have never been so "helped" in all my life! Sp many people working and super…read morefriendly! The place os clean and organized and the specials are on point. I got huge bags of "raised bed soil" for ten bucks a piece!

We had custom and standard entry and storm doors installed on two occasions throughout the years:…read moregreat advice and job well done. This year (2019), we ordered three appliances from the website on Black Friday and were promised a delivery of December 15th from 8 a.m. to 8 p.m. We called in the morning to verify when the delivery might take place and received no conclusive answer except for a few helpful tips and answers to technical questions. We called the appliance delivery department again in the evening since no phone call had been made to let us know about a delivery time. We then discovered our items had not even been shipped to the store as of yet. We mobilized the whole day for a delivery that never occurred and had no prospective date for delivery. In addition, we had disconnected appliances beforehand. If we had not called, we would have never known that the delivery would not take place as planned. We had scheduled a pick up to donate one of our appliances which now needs to be cancelled--once again more time lost. I cancelled this order and will never use Lowe's again for appliances. No more lies and/or no more dropping the ball-- whatever you might want to call it.

I recently made a purchase at Lowe's and had an extremely disappointing experience with the…read moresupervisor, Miss Donna. Normally when I check out at self-checkout, I simply scan or pull up my military discount account to receive my 10% discount. On this visit, I did not have my physical ID with me, so I went to customer service to ask if they could pull up my account using my phone number, which I have done successfully at multiple other Lowe's locations before. As soon as I approached customer service and explained the situation, Miss Donna immediately and very rudely told me that they could not help me and that I was not going to receive my 10% military discount because she could not verify my identity without my ID. When I explained that multiple other Lowe's locations have always been able to pull up my account without an issue, she responded by telling me that "not all Lowe's locations are the same" in a very rude and dismissive manner. Afterward, I went to the cashier, and the cashier was easily able to pull up my phone number and apply my military discount without verifying my ID. Once the transaction was completed, Miss Donna then went over and scolded the cashier for helping me. The entire interaction was unnecessary and unprofessional. I understand policies may vary from location to location, but there is still a respectful way to speak to customers, especially veterans simply trying to use a military discount account already on file. Someone higher up seriously needs to speak with Miss Donna regarding her attitude and the way she communicates with customers

Came here as I ordered a leaf blower, and this was the closest location for pickup. The experience…read morewas fine. Staff was friendly, showed how to use my product, and helped me to setup the warranty for my leaf blower. I didn't look around the store much more, as I was in a bit of a rush that day. If I needed something delivered to an ACE, I wouldn't be opposed to returning here.

I like having ace in the neighborhood, especially for my BBQ summer supplies. They carry rubs from…read morepit masters that you see online and if they don't have them, they'll order them. Same with the charcoal excellent brands such as B&B charcoal are right at your finger tips. If you every lose a nut or washer and you don't know the size, no problem!!! They have you covered with a whole aisle of bolts, screws, and washers!! Like I said, I love it.

After moving, this is now the closest hardware store to my house, and I couldn't be happier. Staff…read moreis always very friendly and helpful. They have just about everything the big stores have, but in a more compacted, easier to find fashion. Every month they have their special buys which can end up quite the steal, like a broom and dustpan for $3 or a pair of sawhorses for $20. Another big positive is the aisle of various screws, nuts, and bolts. Unlike many store where you have to buy a big box of nuts, I was able to buy only two replacement nuts for my weedwacker. This is a great hardware store, and will continue to be the one I frequent the most.

Now this is what a local hardware store should be, Period!…read more Reminds me of years past, walk in the door and you are greeted by a person that can actually help you. They have a nice selection of almost anything you need to do repairs or add something special to your home. Great lawn care area with name brands, I really like their BBQ Area many grilles ,smokers accessories etc... to chose from. They have a ton of great nick knacks that you can browse through also ,pretty cool place. In the spring and summer they sell live plants also and some cool outdoor furniture. I dread going to Lowes or Home Depot to find something but love coming here to buy , the help you get is outstanding !! Give it a try !!

Went in here about 10 years ago, asked one of the sales staff a question about cutting threads into…read moreblack iron pipe. He spoke to me like I was the dumbest person he ever spoke to in his entire life. Maybe he doesn't work there anymore, not sure, but I'll never find out.

This is a good old fashioned hardware store. These places are getting harder to come by. My…read morewarehouse is about 10min down the road and when ever we need something i always come here. They have something for every repair, whether its a cable for a door, misc. bolts and nuts to fiberglass repair. If you are having trouble finding something they are always willing to help. Great place. One of the last of its kind. Its alot better than the box stores and name brand hardware stores in my opinion. A little bit more pricey than the name brand stores, but I rather pay a little extra for good service and good experience.

This is an impressive specialty store for wood artisans. It is very clean and well stocked with a…read morewide range of products and price points. They offer in-person classes and demonstrations. The service at the register was helpful and friendly.

We were looking for furniture legs for a diy curio cabinet I'm working on. We waited for them to…read moreopen at 12 pm on Sunday. As soon as we walked in someone helped us within a few minutes. They do not sell furniture legs, but they do sell the ever popular and modern hairpin legs. They're made in metal. We felt that for our project the cost was not viable. We did walk around and found so many neat woodworking machines, tools, wood and more. There is a room full of live edge wood pieces. I feel that they were reasonably priced. I also noticed that in another room this lady was working on a wood piece. It seems that they may be offering woodworking classes, I'm not sure. So in conclusion although they did mot have what I needed, I'm glad to have visited. It opens my eyes and mind to other projects.

Everything you'll ever need as a homeowner in the neighborhood - and more! Friendly. Knowledgeable…read more Every time I'm there I see more reasons to return again in the future.

From the owner: Visit Bloom Brothers Supply to find the plumbing supplies you need for your home or business…read more Located in Cleveland and Chesterland, OH