Truly a great customer experience worth sharing…read more.. ...I placed an order for incredibly affordable items (I bought two types because they had a great variety) with ease on their website, was running late and called. The staff member informed me that I could take my time and they would wait for me. I walked in one-minute past close and was greeted with a smile by everyone! Another place I HIGHLY recommend!!!

Always stop by this Ace Hardware first when you need supplies, have a question, or need something…read morefixed. This Ace has exceptional staff working there! I went in to inquire about having a glass window fixed. Dave went above and beyond to help me. Never did I expect to have my broken window fixed while waiting! He mentioned the new "window guy" hasn't started yet, but then proceeded to investigate how HE may be able to assist. He even walked out to my car to look at what I had brought in. I was so grateful for this exceptional service and at a very reasonable price. Thanks Dave and the rest of the crew at RR Ace!

Best store around! Great guys, good little lunch spot too, and always good plants and flowersread more

Friendly people, small store. They fixed my window screen and I've shopped there for basic things…read moredue to them being so close and usually not busy. There is also a nice little greenhouse behind the store.

They have everything you need at good prices, great advice, AND a cat. What more could you ask for!?read more

An extremely well stocked, old fashioned hardware store! Great helpful friendly…read morestaff with answers and no attitude ( no orange aprons here!) and a resident expert on everything (I'm looking at you Glenn!) Very fair prices, you can park within walking distance and they have a snoozing cat that will be happy to ignore you! If you are in Lakewood during the day for the restaurants or the antiques you have to stop by Lakewood Hardware. You can go back in time and experience what life used to be like...and you won't leave empty handed!

I can't believe that I haven't reviewed this store yet. When I first moved in Cleveland in August…read more2017, I visited Bed Bath & Beyond a lot to browse and shop at little for my new apartment. My roommate and I back then ended up buying some curtains which I believe was from this store. This store has a TON of different things for your house such as bedsheets, lamps, kitchen utensils, bathroom accessories, etc. If you happen to be hungry as you checkout, they sell snacks and sweets (candy) at the checkout lane. Recently, I visited in September 2019 to buy a new duvet cover and sheets for my bed. The whole set costs about $60 and it came with pillow covers and a decorative pillow. The store associates have always been helpful whenever I've had a question. I'll be back if I need something for my current studio apartment. **** - 130 total reviews in 2019 - 339 total overall Yelp reviews - Reviewed on 24 September 2019

Our order was thru bedbathandbeyond.com, but this is your sign to never order large furniture that…read moreyou can't lift yourself through this company. Since our couch order was heavy, we opted for 'room of choice' as our delivery option, which included the delivery team carrying the couch up a max of 2 flights of stairs. This was needed by us because we're on the 3rd floor of an apartment that doesn't have elevators. On the day of delivery, the 3rd party delivery service that's contracted with BB&B sends us something with fine print that states they only carry orders over the threshold of the building, and leave it there. When we ask to maintain the service we paid for, our delivery was cancelled, pending working it out with BB&B customer service. Next, customer service repeatedly tries to tell us we requested something outside the listed terms of 'room of choice' delivery, thinking we were asking them to go up more than two flights of stairs. Once they finally understood we didn't ask for anything that wasn't included in that delivery option, tmhey told us they would refund the extra money for the delivery option we paid for, but it was up to us to take the couch up the stairs. When we told them that was unacceptable and wanted a refund, they initially claimed it would be labeled "buyers remorse" and we'd be charged anywhere between $100-695, which would be 50% of the total price. After standing up for ourselves and pointing out that this was false advertising, (we were denied a service that was included in what we paid for), they eventually granted us a full refund, after weeks of arguing back and forth. What a nightmare. The company never took any responsibility in the process for contracting with a company that refused to meet a service they advertised, nor did they attempt to find another delivery service that could accommodate. Pathetic customer service, they lost a customer for life. Don't order online with them!

Valerie, the store manager, is professional, empathetic, knowledgeable, and courteous. She is a…read moregreat ambassador for the Ace Hardware brand, and I hope that someone from management recognizes her. Kudos to Valerie!

After moving, this is now the closest hardware store to my house, and I couldn't be happier. Staff…read moreis always very friendly and helpful. They have just about everything the big stores have, but in a more compacted, easier to find fashion. Every month they have their special buys which can end up quite the steal, like a broom and dustpan for $3 or a pair of sawhorses for $20. Another big positive is the aisle of various screws, nuts, and bolts. Unlike many store where you have to buy a big box of nuts, I was able to buy only two replacement nuts for my weedwacker. This is a great hardware store, and will continue to be the one I frequent the most.

Customer service was very poor. The employee named Michael acted as if he owned the store and could…read moredefinitely use some customer service training. If he dislikes his job that much, he should consider leaving. That kind of attitude is probably why he's still just a cashier at his age.

The staff is always friendly when I walk in this store. The shelves are always prepared for the…read moreonslaught of customers to destroy the shelves. I can normally find what I am looking for. But when I can't. The employees are readily available to help locate the item I need. The prices are always reasonable. And they give comparison prices in their ads too. You normally can't go wrong here.

Ashley is the sweetest, she was very helpful! I called in for assistance and she did not miss a…read moresingle beat, she was very helpful and I appreciated speaking with her.

Great service, knowledgable sales people, excellent selection of appliances or they can order…read morewhatever you want, will store new appliances until your project is ready for installation. The combination of support for products purchased, response to emergency (quickly able to replace your non-functioning stand alone freezer with a new freezer before losing everything in the non-functioning freezer,) and extremely friendly attitude, the value of dealing with Bloom Brod. Supply including the remove and install policy rates as VALUE as unparalleled in this area of North Eastern Ohio.

This is an impressive specialty store for wood artisans. It is very clean and well stocked with a…read morewide range of products and price points. They offer in-person classes and demonstrations. The service at the register was helpful and friendly.

We were looking for furniture legs for a diy curio cabinet I'm working on. We waited for them to…read moreopen at 12 pm on Sunday. As soon as we walked in someone helped us within a few minutes. They do not sell furniture legs, but they do sell the ever popular and modern hairpin legs. They're made in metal. We felt that for our project the cost was not viable. We did walk around and found so many neat woodworking machines, tools, wood and more. There is a room full of live edge wood pieces. I feel that they were reasonably priced. I also noticed that in another room this lady was working on a wood piece. It seems that they may be offering woodworking classes, I'm not sure. So in conclusion although they did mot have what I needed, I'm glad to have visited. It opens my eyes and mind to other projects.