Counter personnel seem to have little to no interest in engaging customer. Went to Lowes. They…read moreunderstand customer experience. Happy!

First and foremost the young lady that worked with me and my order (Amanda) was Absolutly fantastic…read moreat what she does ... Her knowledge of the product was second to none .... I ordered 10 gal of exterior satin and another 5 gal exterior white trim ... Being late in the season I got the paint the next day ... However it looked like I underestimated how much paint I needed ... (I was spraying a barn) I called Amanda up told her it looked like I would need another 5gal of the red .... She was on it !! .... Called me back in 2min said we'll have it for you ready to pick up in 1 hour .... Can't tell you how great her service was AAA+++... Makes all the difference ... Then, I ran out of the white trim paint as well... Same service as before ... No problems ... That store on Applegrove knows what they are doing ... I actually think she is the manager (good move on their part) ... Good people in the right places ... Good job Sherwinn Williams !! And great job Amanda !

They are so friendly and helpful here. I needed a small battery for my garage door opener and they…read moreknew exactly what I needed and even put it in for me. It was super cheap too. I've had nothing but incredibly friendly and helpful service here at a great price. I'll probably be back next week for something. Awesome work, you guys. Keep that up. I love you.

I would rather support a store like this, as opposed to the big box stores, because it is smaller…read moreand I thought I would get more personalized attention. The employee who helped me purchase paint on a weekend, while very friendly and pleasant, was not as knowledgeable as I would have expected. On a separate visit, I had an interaction with another employee, who - while pleasant - interacted with me, a female customer, completely differently than he did with the male customer he helped directly after me, which is off-putting, to say the least. Additionally, I think some of their merchandise has been on the shelf for awhile, and the quality has been compromised by the time the customer purchases and uses it (this happened to me with a tube of nail hole filler, which was dried out and came out the wrong end when I opened it for the first time). The employee who works the cash register on weekends may need some additional training - she made a mistake with our order, which she had no idea how to fix. It had to be rerung and took a long time to resolve. Overall, I will probably go back for future needs due to the convenience and small nature of the store, but with the expectation that it could be a hit-or-miss experience.

This Ace is definitely not the place with the helpful hardware man. Two different employees acted…read moreas if I were bothering them and they just didn't have the time for me. And the kicker? I was there for an alarm clock, not even anything difficult. Oh well, I'm sure I wont be bothering them anymore.

Anyone who hates going to a hardware store should go here when they need something first. While no…read morewhere near as large as the big box stores, the minute you walk in someone will ask you how they can help, then personally escort you to the location. What normally is me wandering hardware store aisles for hours is turned into a 5 minute trip. Highly recommend!

I was working in the area and needed a few things. Ran in…read moreand it seemed like they didn't care if I needed any help. Good location and saved the drive to the big box store. Maybe it was a off day . I'll go back.

Very unfriendly to motorcycle riders. I needed to quickly buy a tool. I stopped wearing my riding…read morebackpack. I was literally looking at what I needed. Some kid asked me to leave the store. Manger said to leave the bag at the door. There is no way I was leaving my bag full of sensitive items unsecured. Had to go elsewhere, and will not return.... PS Why aren't women required to leave their purse at the front door?

Bought a refrigerator in store, when it was delivered there was damage to the door. I called the…read moreCanton store and they told me to call 877-961-6683 to make a claim so I have talked to 3 different people and issue is still not resolved. The 1-800-455-3869 and 1-877-961-6683 say its not their problem. Called the store back and Brooke offered a "resolution" that does nothing to help, she offered a box truck to come and get it but will not refund shipping charges. All that I wanted was for the store to order another refrigerator and deliver to the store and for them to send a truck with an undamaged refrigerator and pick up the damaged one. Is that too much?? I have been a Home Depot customer for a very long time. That ends today. BUYER BEWARE!!!!

I was waited on by four different people in the Home Depot today and they were all very polite and…read morehelpful. Especially Mark hardware.

We have purchased bedding, living room furniture, adjustable bed dressers, nite stands the…read morefurniture is just wonderful. No problems. We absolutely love it all.

I was planning on purchasing a couch & chair online, the total price was $1,697. When I went to the…read morestore to see the furniture before I bought it, the lady said that the purchase online was the wrong price, it would of actually been well over $3,000. I walked out the door. Not a good place to deal with.