We purchased nearly an entire home's worth of kitchen appliances and bathroom fixtures from…read moreFerguson during a full remodel several years ago. At the time, the purchase was substantial and we received excellent service from Rick Ritt and had recommended him. Sadly, we were unable to work with Rick on this most recent visit. We returned to the showroom for another project and were honestly shocked by the experience. Multiple employees were sitting at their desks without any customers, scrolling on their phones--one clearly on Facebook--yet we were told we could not be helped because we didn't have an appointment and would need to come back the next day. In a retail showroom. While staff were visibly doing nothing. This level of arrogance and indifference toward customers is astounding. We made an appointment and returned the next day. Made our purchase. The service didn't improve after the sale either. One of the faucets we purchased from Ferguson--around $500--turned out to be defective when our plumber installed it. Because of the timeline of the remodel, it had been about 90 days since the order. I reached out to Ferguson for help with the return or replacement and was completely ghosted after they said "we will reach out to manufacturer to see if there is anything that can be done'. No follow-up, no assistance, no accountability. If you read the other reviews online, this seems to be a pattern. Ferguson appears very eager to sell expensive products but far less interested in standing behind them when they sell a defective product. Ironically, you'll often get better customer service from Amazon and a chatbot - or even at Burger King -than you will from the people working in this showroom. I'm aware that Ferguson has acquired build.com and has consolidated the industry, but please understand consumers still have options. Our time is valuable and we had selected Ferguson for what we thought would be ease of order and attentive service with no regard for price whatsoever. We thought by paying more we would receive elite service. We were wrong. Bottom line: I wouldn't hire these people to pick up cigarette butts at my carnival

We had been planning our kitchen remodel for quite some time when we visited FERGUSON on Miles for…read morethe first time, yesterday. I was looking forward to it! The showroom is filled with impressive displays but that's about it. We walked every square inch and NOT ONE employee acknowledged us. NOT ONE. I spent more than a little while checking on the spec's and prices of the few things with such info available and I was genuinely shocked by the mark-ups I found. For example, I recognized a mid-level, single vanity, simply framed mirror that was nearly $1,000......This brand tops out at $600, if that, on such a small mirror. Additionally, most, if not every, kitchen display included a sagging shelf here or a badly mitered corner there. I have never experienced this anywhere else. It felt like a showroom for flippers. While indeed a beautiful, dreamy showroom, I found little in substance, or real-world value.

Had an excellent conversation with the owner's son about replacing our old exterior accent lights…read morewith new lights. We walked around the yard looking at the house and trees. We talked about lighting up the area, and new deck lights. LP also installs Christmas lights on trees and on the house. We have a large blue spruce which we want string lights on for the holidays. He will give us drawings of some lighting designs around the house, and an estimate for the Christmas lights. We were very pleased, and look forward to the estimates.

From the owner: Ready to enhance the look and feel of your property after dark? Outdoor Lighting Perspectives is an…read moreoutdoor lighting company that specializes in transforming your outdoor spaces with low-voltage architectural and landscape lighting. For over 20 years, our professional designers have been working one-on-one with our clients to create lighting displays that perfectly fit their needs, preferences, and budget. From breathtaking backyard installations to accent lighting that enhances the architectural beauty of your business to festive holiday displays, we'll make sure that after the sun goes down, your property shines.

Listen, if you have a problem, Cory will figure it out. Our really old house was a puzzle, and Cory…read morejust wouldn't give up. I can't say enough about this dude's knowledge and work ethic. The charges for his work were very fair as well - fantastic value. I absolutely would hire him again.

Cory did the electrical work at my place and he was awesome. Super nice, easy to talk to, and…read morereally knows what he's doing. He made sure everything was working the way it should and took care of all the details. Just a really good experience overall -- highly recommend him!

We never made contact. I tried to call a number of times but each time the call was ended. In an…read moree-mail Shaker told me that they had an issue with their phone system. They have not tried to get back with me.

From the owner: When your lights are flickering and your circuits are tripping, Shaker Heights Electric brings the…read morepower of professional expertise to Cleveland's electrical needs. Since 2008, we've been the voltage virtuosos of Northeast Ohio, turning electrical nightmares into bright solutions. Our team of licensed electricians combines decades of experience with cutting-edge technology to handle everything from emergency repairs to complete home rewiring. Whether you're dealing with outdated wiring that's older than your favorite classic rock album or need a smart home installation that would make Tony Stark jealous, our skilled technicians arrive promptly and work efficiently. We pride ourselves on clear communication, transparent pricing, and attention to detail that ensures every connection is secure and every installation meets the highest safety standards. At Shaker Heights Electric, we're more than just electricians – we're your neighborhood electrical problem solvers. Under Clyde's leadership, our team has built a reputation for reliability and excellence in residential and commercial electrical services. From simple fixture installations to complex electrical system overhauls, we're committed to keeping Cleveland's homes and businesses safely powered up.

Chris contacted me very quickly. Coordinated coming same day and was very quick to make the repair…read more Great pricing!

From the owner: We have been servicing northeast Ohio since 1996. We offer free estimates top quality work with…read morecompetitive pricing

We searched and had four electrical companies come in to give us an estimate. We were very happy…read morewith the owner Adam when he came out and we told him what we needed and how we wanted to run the electric and some upgrades that we needed. They did a complete overhaul on moving the panel box because it was a pacific panel box and had to be relocated to a new location. We were so happy with the results. You cannot beat the team that he has. We were impressed with Logan and Zoran. They were so professional, neat, explained everything, and I would highly highly recommend them for your electrical needs.

Very nice gentleman. Honest and helpful. Experienced electrician…read more Helped me with a tricky outdoor floodlight.

Returned calls, kept appointments and did work efficiently and professionally. Price was fair.read more

We have used this company for many years, and never have we been disappointed. We recently had a…read morenew driveway installed, and the contractor managed to destroy every head on the one side and a few others around the new concrete. We were expecting the worst news from the technician that came out to repair it. Instead he was able to fix everything without tearing out our lawn! He did an amazing job of fixing it all, and replacing the grass, in a short amount of time. We couldn't be happier with the staff and service of this company. We would highly recommend them for irrigation needs.