I purchased a Zero Turn Mower during their 48 months interest free credit card offering back in…read moreApril. I was in the back of the store with two men filling out paperwork and getting the process started. Final check out was at the front of the store. I come up and explain I'm buying the mower and need to sign up for the credit card offering. The young man working the counter asked me if I would like 5% back on the credit card. I said sure why not. not realizing the offerings were either 5% back or promotional period of 48 months interest free. The young man signed me up for 5% back on a 4,000$ purchase that now has an interest rate of 27%. I paid 3 payments and owe more than I did when I initially purchased it!!!! I called once I noticed and got in touch with them and the credit card company. I was told they would honor it and fix the mistake. A month later I get a email stating they cannot approve my request. After paying 600-700$ in interest on my interest free card, I had to pay off the balance of 4,021.99$. I would have never purchased this mower if it wasn't for the interest free promotion they were running. I will never in my life do business again with Family Farm & Garden. It was my first and my last time. I wish I would have gone to Tractor Supply or Royal King. Please save your time and money and do the same thing.

Fun place to shop. They carry what you need, not what you want. They have lots of bulk hardware,…read morescrews and bolts. They have tubing that can be cut to length. They have paint that is a good quality that is very reasonable. Their clothing is designed for the person who is working outdoors. All of their feeds are from a family owned company. The store is designed so that you can get in, and get out. I enjoy the ability to park at the door run in get what I need talk to a couple of friendly employees and leave.

Who writes a review about a lumber store? Someone who just saved $$$ by going there and not…read moreLowe's! Quality wood. Delivery would have been $10 but we needed to pick it up a day early. Sales staff was very knowledgeable and helpful. Friendly too. Great find if you are in the market.

Hands down the best place to purchase lumber and trim in Northeast Ohio !…read more Knowledgeable staff, great selection , and QUALITY material. I used to shop at Home Depot and Lowe's for trim. I would always go there because they were a quick convenient option. Over the years I have just been disgusted with the quality & selection they provide for me to offer to my customers. I always wanted to give this place a try but it's kinda far for me to travel. Now I just incorporate the time into my working day or just go in a Saturday morning to pick up material. Since I switched over to Terry, I have actually enjoyed my work much more & my customers have noticed the difference in quality as well. So if you're looking for top quality trim or lumber, I would highly recommend this place !

Great place to go for affordable appliances. Customer service is also easy. Definitely recommend.read more

we ordered a washing machine and a stove to be delivered on the same day. Washer i…read morewas delivered at 7:30 in the morning. Lowes says that the stove is on the truck and the driver say that it's not then you call Lowe's and they tell you a fulfillment team will call you within 24 hours. Unacceptable. I have no stove on a Friday and I have to wait for them to call me. I will never use Lowe's again.

Service is basically nonexistent. I asked if they could get 14 bags of heavy concrete down from a…read morehigh rack. The first words out the service person's mouth was "I can't!" I hung up the phone and went to Lowe's. HD Employees seem to look the other way if it's hard work or if it actually involves a service situation. They watch you do all the heavy lifting and then ask if you need help. It's a pathetic store which is dirty,unorganized, and obviously poorly run with a plethora of obstacles in the aisles. I've spent thousands here on projects but refuse to allow this store to sell me more than a pack of screws. One thing to add, any positive reviews I see on here are 5,10,and 13 years old. Think about it.

I went in there for kitchen which after a month had passed they told me to go to Lowe's. The plans…read morewere completely in one hour and was perfect

They are usually a great source for parts, but learned the hard way they do not guarantee partially…read morethreaded hardware versus fully threaded hardware. Ordered partially threaded bolts from them, and got fully threaded. They would not accept my return and pushed me to order $15 bolts. The customer service representative Dave, gave me a really hard time and said it was not his problem. Any mechanic knows the difference, why not Dave?

From the owner: Over 700,000 productsread more

We hired Natural Falls construction in the fall of 2024. Jaime is a hard working energetic…read moreprofessional. He is finishing up our project this spring 2025. The team, did a big tree removal and clearing, built a Trex deck and removed the old blacktop driveway and poured a new concrete driveway and sidewalks. This spring they will grade the yard, finish the landscaping and grass. Give Jaime a call for your outdoor needs. I will update and show pictures when full project is complete.

We hired Natural Falls (2023) to build us a 16x16 pavilion on our back patio, came out awesome. So…read morewe hired them again in 2024 to change the front of our house, and again it came out great. Any other projects that come up we will call them.