This is by far the best nail salon I have been too. The staff are super sweet and friendly. My tech was Lily and she is very knowledgeable and she took her time to make me happy. I can't wait for my next nail appointment. read more

Alright... lets talk acrylic's. So I work at a hair salon on Newbury Street in Boston, and I am sure some of you are wondering why I dont just find a spot around here to go. Well if you have ever had acrylic's you know that they can be boxy and estheticly unappealing. well let me tell you, $40 for a full set, and $20 for a fill by Susan and you will be SOLD! She has the ability to make them thin, beautiful, and natural looking. Go Go Go! You will not be disappointed! The owners Bruce & Trish are amazing, welcoming, and they know all their clients by name!! And the dolly at the desk is just the sweetest, and always willing to help with color choices should you need some advice!! I would let my nails grow out before going any where else, and I thank my sister regularly for turning me onto this place!!! :) read more

This was my go to nail salon for years. Went in February with my bridal party to get our nails done for my wedding the next day. I was their for 3 hours. The woman doing my nails had no idea what I wanted and kept messing up, two other women even tried to explain it to her and help. Which only resulted in my tech getting angry, I wanted French acrylic, easy enough. Left with long red nails with an inch of white tips. I cried the whole car ride to my hotel room and hid my nails in all my wedding photos the next day. It's been months and it still bothers me, that's why I'm writing a review read more

Called to book a mani pedi in the morning. I was given an appointment for 12:30 pm same day. I arrived a few minutes early, I had to check in and alert them that I was here and had an appointment at 12:30 pm. She seemed bothered and distracted. I was told to pick a color. It was not busy but patrons there. 30 minutes later as walk ins came and went and absolutely no attention was given to me I quietly got up and walked out. Only then did Trish run out with lightening speed to hunt me down and say they were ready for me. Customer service is horrible. This is not the first time this happened to me here. Will never go again. read more

I go to Trish and she does an excellent job. She wants to make sure you're satisfied with your nails and your experience, which I really appreciate. Also, she is quick, but in a good way! I usually call ahead and make an appointment and I've always been able to get in the same day. They are one of few salons near me that do Dazzle Dry, which I like because it is quicker than gel, lasts as long or longer than gel, and comes off easily with regular polish remover. My Dazzle Dry manicures from Bruce's Nails have lasted 3 weeks, and likely would have lasted longer, but my nails just grow really fast and I don't like them too long! read more

These guys are the absolute best!!! Have had quite a few manicures and pedicures over the years, and these guys are the best!! Most detail oriented and meticulous service! My favorite is the hot stone massage with the pedicure(no extra cost for that one folks!). Trish is a French manicure queen, but don't be fooled---her hubby Bruce is equally as amazing! Highly highly recommend anyone here! read more

Okay place. The pedicure I got was fine. Your standard pedicure but they also do a foot and leg scrub plus massage with hot stones which is lovely. Why I knocked off two stars is it's a very small shop and feels claustrophobic. The pedicure chairs are right on top of each other and there isn't much room between them and the manicure tables. The music was pretty loud. So between that and all the people in there, it wasn't a very relaxing experience. I've gotten spoiled at a place in Billerica that's a bit more spread out and also has more space in between the pedicure chairs with sheer curtains between each and attached side tables. Probably won't go back to Bruce. Not bad, just not my preferred atmosphere. read more

Bruce Nails is great. A couple years ago I moved about 20 minutes away from the area, but I still travel back to Bruce even though there are several nail places within walking distance from me. I'm too nervous to go anywhere else. They give great service and Trish and Bruce will do whatever they can to keep their customers happy. I always get a gel manicure and it comes out great and lasts for 2 weeks. The one time I got bad service, I told Trish and she fixed my nails herself and they came out great. I highly recommend it here. read more

I was really hesitant to write this review but I think it is important for people to be aware. I have gone here for YEARS and always left with perfect nails. I started seeing another woman at Bruce's as the women I had been going to for the past 4 years left suddenly. The new woman I was going to was great and I always left happy. Unfortunately after getting a gel manicure in January I got a bacteria infection in my finger and ended up in the hospital and on antibiotics. Looking back I never ever saw the nail techs get new tools after finishing up with a previous customer and sometimes didn't even see them clean the tools with alcohol. It is extremely unfortunate as I loved going here but I had to find a new nail place as there is no way I am going through that misery again. Just be aware! Cleanliness is so important read more

Best place for nails in the area, very relaxing and clean. The price is very reasonable and they are also very friendly! Highly recommend!

These guys always do a fantastic job and always squeeze you in but don't overbook so you're not left waiting. Their pedicures last forever, and hot rocks.... read more

This is really one of the best nail salons I've ever been to. It is far from my home but the ride is worth it. Even with a full salon, they always find a way to fit you in. I'd love to give 5 stars but I did have one bad experience and it was based on how my French was painted. One bad experience wouldn't change my review about this place. Highly recommend read more

I have been coming to Bruce nails for a number of years. My go-to girl is Trish. She is one of the owners and makes everyone feel welcome. She takes her time on my nails, and is always professional and kind. I've also seen a few other people, who have all been great too. Bruce nails is clean, has a large color selection, and always has the latest styles available. read more

First time visiting this place which is very close to where I live. I went in for a gel polish manicure and was pleasantly surprised by the high level of service and attention to detail. The gel removal and application & manicure was excellent. I waited about 20 minutes as I was a walk-in and it was around lunch time which I didn't think was long at all. I will be back in a couple of weeks. read more

Bruce is the best!! Even when I moved an hour away for a short time I held out to get my nails done with Bruce. Glad to be local again though! read more

This was the worse service I have received. It was bad enough that I felt rushed, manicurist kept answering the phone and using the two way radio but then to top it off she cut my finger. The place looked unkept and dirty and could not wait to get out of there. I am praying that I do not get an infection now. After all this the least they could have done was give me a discount but no they did not. I kept writing a review but every day since it has bother me. There are so many places to get a mani/pedi. DO NOT GO HERE. read more

Had a decent manicure with friendly service. I did have to wait a LONG time even though I had an appointment. Not cool when you need to rush to work after, kinda takes the fun out of getting your nails done. Otherwise, its a good place, and the pricing is reasonable and its pretty clean. read more

I just came home from my mani and pedi with Trish and Bruce. Trish always does wonderful work quickly, but with great care and attention to detail. Bruce is the only person I have ever known who does not tickle; the exact pressure he uses is so pleasurable, relaxing, and stimulating. This is so important to me because I feel I could get violent when tickled. Nan, their assistant at the desk, is extremely professional and always ready to help the clients. Weather to give advice on nail color, serve a cold bottle of water, or just to have a short, pleasant talk, she is there. I am delighted to have had all of them since the opening of their own shop. Always the best! read more

I came here because the majority of the reviews were decent. And I needed a good massage and one of the reoccurring things I read was the lengthy massage. My tech seemed to be in a rush. Even when trimming and filing. I don't think he even massaged the bottom of my feet once. I was really disappointed. At the end when I was done drying I noticed my big toe had little pieces of sand stuck in the polish from when I grabbed my shoes and I just wanted to be done so I didn't even say anything. But now I have to go get a polish change somewhere else. Grrrrrrr. Sad to say I won't be back. read more

This is my second times here. My first time was wonderful, but this time the woman did my nails terribly. She is mixed, she is so dirty . She finished the client before me and she did not wash her tools . her table was so messy. I saw her put under her table and came over to ask me .I was shocked and so nervous. She is so fast also. Terrible ..,I asked her name "J......". I wont come back again. read more

What used to be a very friendly, family run place is just now all about business. Always packed, they never take you on time even when you do have an appointment. Three or four of the techs are great, the rest just so-so. They used a razor thing on my foot that didn't appear to come out of, or get put back in, a sanitizer. (They've also been doing waxing for a long time without proper facilities). Mostly, they charge prices for things not posted. I brought my 9 year old for a kids mani-pedi (you know soak feet, out polish on, no cuticles hands or feet) and they proceeded to charge me $5 more than what they always had, claiming they did something different than normal to her feet. They didn't. It is a special treat for her, and a hit to my pocketbook, and Trish didn't want to talk about it. Also annoying the fact they have in the past bundled the mani-pedi when you get a Shellac polish. No longer. But, my main gripe is it is always so crowded. They need to learn to turn away the walk-ins and serve people with appointments accomodating walkins if they are able. And, all the staff speaks English well-good, so the constant talking in their native language is a bit annoying. Also, a huge flat screen TV with subtitles is nice, but not with overhead music. It's a bit of sensory overload and not that relaxing. read more

I never do reviews, but when I was in here a month ago, the woman doing my pedi filed across my big toe causing me to bleed significantly at the cuticle. I had a huge scab there for weeks! I will say that the technician knew how to handle the bleed and it did not get infected and she cleaned everything very well after but, come on! Ouch! Other than that mishap it was a decent pedicure so I'm inclined to think it was just one of those things but, I won't be back! read more

I've been going to Bruce Nails for several years now. The shop is always clean and the staff is terrific. The shop is small but warm and inviting. They always do a great job and the prices are very reasonable. Although I try to always make an appointment, I have gone in without an appointment and not had to wait very long. Great place and great people. read more

I had a wonderful experience with timeliness, cleanliness, friendliness, and great-looking nails top it all off! I had 'Lan', and she was super friendly, professional, and accommodating. I will be back. read more

Tried this place out today and for the 1st time in almost a year of moving to this area I found a decent nail salon (great actually!). Seriously, it's been a journey, and not an enjoyable one. Today, my search is over. :) Not only is Kim meticulous on her pedis and manicures but the salon was clean, welcoming, and smelled great too. Working in the beauty industry myself as a hair and makeup artist, I am pretty easygoing but I do have a very busy schedule too. When I get time to have some maintainance I appreciate relaxation and quality. This is what I found today at Bruce Nails with Kim... and VERY reasonably priced. Hot stone massage with my pedi too?I'm sold! My nails were a mess from another nail tech a couple of weeks ago and Kim made them like new again. Very natural looking too. I will definately be back and highly refer to others! I found this nail salon on Yelp too so hope this review helps others. :) read more

I went to Bruce's last weekend for a pedicure and was pleased with my experience. It was a Saturday in the late afternoon and I came in with another woman without an appointment and they were able to take us pretty soon. They have a large selection of nail polishes. Pedicure was $27 and very relaxing. Only con is that the place is very small but definitely clean. I would go back. read more

I have been going to Bruce for the past 5 years. His present salon, and the one he used to work at. He is by far the cleanest salon I have been to, taking the extra time to make sure the pedicure chairs are always clean, tables are always wiped and I have been there late in the day, where he is instructing all the employees to clean their stations. I have been to other salons and have come back and will not go anywhere else. Bruce and Trish have my vote and the countless people I have sent will never go anywhere else. Keep up the good work Bruce and Trish, you deserve an award for the extra mile you go for your customers. read more

Had the best manicure ever today with Kelly...great service, not rushed, very gentle with my beat up hands (especially after many hours of Thanksgiving kitchen duty!). Yes, it's a bit of a drive from where I live, but very worth it. Thank you Kelly! read more

The only reason why I giving 4 star is because I think they need to expand. This place is always packed. It is not exactly a relaxing place however the quality of their work is like none other. Yes Posh is nice and nail and co is nice but I've left both places so mad that I just spent that money and end up with not so nice looking toes and fingers. I have tried many nail salons because I have moved out of town but always end up back at Bruce's because I like quality work. read more

I called to book an appointment for 4 of us together; it was a treat for mothers day; we arrived on time and were made to wait for half an hour; it was clear they didn't plan for us; and we didn't all start at the same time which defeated the purpose of a treat of going to get our toes done together; they charged way more than posted for prices; my tech was not nice and annoyed that I chose my own colors for the French polish; total rip off... don't bother going here.. read more

I have gone to Bruce Nails every 2 weeks for the past year. I started out with Trish and was very happy with her work. As time passed, Trish gradually convinced me that all her girls are good and I should try Eva as Trish was often too busy. I was very happy with Eva and stayed with her. Recently, I called to make an appointment and was told that Eva was no longer working at Bruce Nails. At that time, Trish put me with another nail technician. I was very unhappy with her work and her demeanor. My pedicure was rushed, she didn't cut my nails as I asked, my full set nails were not all the same length, nor did she ever check to see if they were. She told me I had to pay extra when I asked if she was going to clean up my cuticles. I told her that I come every 2 weeks and no one has ever told me it was extra to clean up my cuticles. She told me it was because I asked. If you ask, it is considered an additional service. I got a pedicure, full set and eye brow wax that day which totaled $90 including tip. So, ok, you get a bad person, chalk it up and see someone else. I made my next appointment with Trish. Although my appointment was at 3 PM, I stood in a packed doorway for 10 minutes before Trish seated me at her station. While I sat in the chair, Trish proceeded to take a walk in client , file her nails, and wrap her with foil to remove her gel polish. At 3:20, I asked Trish if she wanted me to come back later and she said no. When Trish finally started my nails, she brought up my unhappiness with my service 2 weeks prior. Well it just went down hill from there. She told me that Eva was not good and that the girl I was unhappy with (don't know her name) was better and has more experience. I told Trish the girl was rude and I didn't like her work. I also told her that Eva was good and did a much better job. She then went on to tell me that I should have one of the other girls do my nails because she gets busy too busy. If she was not in the middle of going my nails, I would have walked out. There has been a big turn over in staff at Bruce Nails and I guess I can see why. If this is how the customer gets treated I can't imagine what it is like for the staff. If you book with one of the technicians in the back, be prepared to have a camera staring down at you as that is how Trish and Bruce keep tabs on their staff. Nail salons are a dime a dozen and how you treat your customer is what makes you better than the nail salon next door. So, needless to say, I will never go back there. The nail salon next door is much more respectful. read more