What better place to celebrate my daughters' accomplishments than high tea at this historic classy hotel which is beautifully preserved. Their website guides you to make reservations on Open Table. Our waitress was charming and attentive. She sat us at a cozy table in the Grand Atrium. We chose the package that included freshly brewed teas, variety of pastries, and petite sandwiches. We each had a glass of champagne. There is street fee parking and also nearby parking garages. read more

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After a disappointing spa experience the afternoon tea adventure for the most part - made up for it. First of all this place is PRICEY!!!! $100 per person is wildddddd however your paying for the experience for sure and to be fair I did leave comfortably full. We got the seafood upgrade and everything was flavorful and delicious. The teas were good too and everything came with all the "fixins". I wish I could buy that Lemon curd by the jar. It was a highlight for sure. It was our birthday so they surprised us with cupcakes and candles and the piano man played us happy birthday which was a nice touch. Also I had a top notch espresso martini. Overall fun experience but I'd say I have checked the box and probably don't need to do this again. The property is as a whole is sorta falling apart, dirty and out dated (not in a good way). read more

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This place is absolutely mesmerizing Perfect for holiday outing with your family..... Getting to explore the perfect tea vibes with yum delicacies..., The flavour of teas served here are amazing... My girls loved the desert serving .... The scones were flavorful ....& with jelly & cream they tasted yummmmm Perfect experience Perfect ambiance Perfect staff very helpful & happily helping read more

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Had Afternoon Tea at the Brown Palace Grand Atrium room. The venue is stunning and when got there they were alittle behind schedule so we walk around, explored, and then they seated us about 20-25 minutes after our reservation. I have been to a couple of other afternoon tea events so I understood the general flow but I do think they could have done a better job of explaining. I was not aware that once you picked a tea that was the only tea you were going to get throughout the entire event. I would have thought you got to pick other teas to try later. Additionally, they just give you a little pot with tea leafs and continuously refill it with hot water so by the end your tea is very diluted which I didn't not like and for $70 I would like to not drink diluted tea. The scones and sandwiches were delicious and they do refill the sandwiches. They portion the food for how many people you go with. Overall, I think it was a fun experience but I would not feel the need to go again and I wouldn't necessarily suggest it to other read more

Brown Palace Coffee & Tea - Grand Atrium - Coffee & Tea Near Me - Denver, Colorado

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*CELIAC / GLUTEN FREE REVIEW I had high tea here and it was a great experience! Before ordering, the waiter asked about any allergies, and when I said I had celiac disease he said that it's super common and they have great precautions put in place. My entire plate of goodies was brought out separate from the main "tower" of glutenous items. Everything was great and I didn't feel like I was missing out in the slightest because of my disease. I did not get sick and it was a wonderful experience! read more

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It's definitely worth the experience once. After that, I think it's way overpriced. My girlfriends and I each brought pastries from our favorite bakeries and went to a host's house where she served tea, it was a much more scrumptious event. The teas were ok, I have access to better green teas at home. Don't really care for English and/or fruity tea. The English finger sandwiches are delicate and refreshing. Scones are filling and desserts are dainty and pretty. Certain items were refillable so you definitely won't leave feeling hungry. But you'll also have to order 4 towers and consume it all in order for it to be money well spent! The pianist was nice and certainly upped the ambience for us. Strolling around in the historic hotel was also a great! Service was very polite! read more

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The teas are amazing, the scones are pretty good, the sandwiches are meh, the baked section was not great. But the experience, ambiance and piano are what it's really all about. No the food is not amazing or even super special. It's ok. The experience that this crafts is worth the price tag. I do recommend this with reasonable expectations. British folks aren't known for their food. My sister cracked me up about the consistency of scones-as she had not had one prior to this experience. At least she's off my ass now about visiting London! Lol Piano player was great even gave us some Billy Joel. read more

Brown Palace Coffee & Tea - Finger sandwiches - Coffee & Tea Near Me - Denver, Colorado

Came here with some friends for the "SwiftTea" experience and I am sad to say I was very disappointed, especially given the price tag. There was a lot of potential here, but the only Taylor Swift-centric incorporations were some sparkly looking cookies and Taylor Swift themed trivia - which the MC took so long to get the results back we had already finished our 90-minute reservation and had to loiter in the lobby to hear the answers. Awkward. Food was tasty but no better than other afternoon tea spots around Denver. The tea selection was very disappointing. They had a decent handful of options, but you were only allowed to choose one and had to stick with it the entire time. This is not how afternoon tea should work. The building is very unique and there is a lot to look at given it's history, but be warned that parking is a bit of a nightmare - I personally took a Lyft. On the whole... Don't waste your time or your money coming here, regardless of how fun the theme seems. read more

Brown Palace Coffee & Tea - Coffee & Tea Near Me - Denver, Colorado

I had high expectations for the tea service at this location and price point. I went with a group of close to 20 people for a celebration. We were told to choose 4 teas for the table. Very reasonable request and people were able to try different teas. The teas themselves were great. We enjoyed Darjeeling, mango, and floral bouquet. The food itself was somewhat lacking. We had 2 options of scones, 3 types of tea sandwiches and 3 different sweets. They were all good but nothing blew our minds. The presentation was very typical and nothing to wow. The service was polite and adequate but also nothing amazing. The space itself was architecturally nice but given the sheer volume of people milling about on a weekend and guests checking in and out - not a very cozy or peaceful environment. read more

Brown Palace Coffee & Tea - Coffee & Tea Near Me - Denver, Colorado

Second time here and I must say food is inconsistent. In comparison to my first visit ... tea was great, scones were ok, sandwiches were worse while sweet items were inedible to me. Certainly not worth the high cost for this experience. Won't return. Our waitress was lovely though. I also think that at almost $200 per 2 people at least valet should be discounted . Over $30 for valet parking is steep. read more

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This was like a dream! We had just seen the western museum of art across the street . We had no idea tea was served daily when we stepped in looking for lunch. We have had tea at the empress Victoria annually for ten years, and locally at the tea House in Los Rios many many times. This was better! The scones were excellent consistency, the sandwiches delicious and an extra plate of them was free. The desserts were delicious! Add the live piano music, the being given a table as walk ins without reservations, and the most excellent service from Hiwat Z....the result was tears of joy at the corners of my eyes the whole time. Thank you for making our year!! read more

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Always a treat! The annual holiday ritual of having high tea is one I will always enjoy. It's silly. It's extravagant. It's a taste of a bygone era that I hope never goes a way. First there is the schedule. Think at least 1 year in advance if not a tad farther out for prime holiday tea times. They do have a wait list should you be able to shift plans on short notice when they have same day cancellations. Hosted in the lobby of the historic Brown Palace, this is filled with fun, finery and holiday cheer. I have honestly never been any other time of the year. Choose your tea. Maybe add some champagne and then sit back and let the pampering begin. There is a protocol around tea that adds to the experience. The tower of sandwiches is soooooo goood. Scones are so good. We bought extra to take home. The sandwiches are delicious and you can get one plate of extras at no charge. The sweets on top are so good. I love the fine linens. The China. The pomp and circumstance is a fun change to the norm. The price is extravagant. Expect to pay $75-100pp by the time you hustle out the door. Generally you have a two hour window to enjoy before they seat the next group. It's an old world experience that is worth the $$ and time. read more

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I think 4 stars is accurate. Made a reservation for a party of six, a week prior. Called a few days prior to change my reservation to two people. The concierge did not answer. I left a voice message with my updates. The host was not informed of my updates when we arrived. I wasn't surprised after briefly speaking with the concierge in person. One was nice and the other was very average. We parked across the street and spent $20 on parking. We had a 11am reservation. They had valets, but the one way roads made it difficult to get to them. The host working on 1/11/2024 was awesome. Between her and the piano player... they represented in a first class manner. They both deserve to be recognized. The service from the servers was average / par. The host deserves to level up and become a server. The ambiance was outstanding. The presentation was superb. The food and the tea were delicious. I believe the food is endless. One of the servers brought us a second plate and dropped it abruptly on top of a previous plate. The tea and food was $75 per person with the current decorations up. The price would have been more with champagne. Personally, I would never want to come back for this service. My wife however absolutely loves it. And that's why we arrived for her birthday. The piano player played her a birthday song on the piano. That was an awesome touch with a birthday cupcake and candle they brought out. I was happy to put some money in his tip jar. He was awesome. We left feeling full and they put some remaining items in a takeout container. I'm happy for the experience. We will have a cool video for our YouTube channel. I just think we could have done something better for over $200. It was a cold day outside. Maybe the weather brought down some of the energy of part of the staff. I did have higher expectations. It's these little moments when someone can go above and beyond. The host complimented my shirt upon arrival. The host sat us near the piano. She spoke with a kind heart. The servers appeared more focused on upselling and getting the job done. They did not attempt to wow the guests. The concierge also appeared to be tired / burnt out. read more

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Loved our tea at the Brown Palace and our stay! Welcoming, great service and amazing food with stunning ambiance! Highly suggest!

The high tea food, was very nice and quite delicious. (we have been here on several occasions for High Tea) The ambience. Was what you would expect from the brown Palace. (Nice) And the service was actually really good. My only comment would be the floor was a mess. You'd expect a little more from the Brown Palace. Even Applebee's can afford to run a Buster. read more

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I really enjoy the tea selection and the sandwiches are so tasty!!! The pastries are okay but the sandwiches really top it! The first time we went we got the food before the tea which was a little strange but nonetheless good experience. The staff is also very friendly so it's nice to just enjoy tea and order. We've had the pleasure of having the same lady twice and she's such a friendly lady! There is also either live piano or harp which is lovely and really adds to the ambiance. The reason this is 3.5 star is I've been to other tea rooms that were better ! read more

The holiday tea in this amazingly decorated historic hotel lobby was very enjoyable. The savory & sweet treats were delicious, especially the maple brown sugar scone and all of the desserts. Service during tea time was excellent. What impressed me most is that when I wanted to book a reservation, all of the times online were full. I E-mailed the reservations department about the fact that I was bringing my 89-year-old mother for a visit during our trip from California and we were granted an 11 am tea time. Thank you for making her trip memorable! read more

I have done the brown palace Christmas tea since I was little, 20 years! We love the teas and scones. The gingerbread scone as well as cucumber sandwiches! My family always ask for Hiwat, she is amazing so sweet and helpful. It's always a joy to go and have a fun time! read more

The Brown Palace is an amazing place to visit overall! We had a great time as our kids booked us an Afternoon Tea at the Brown session. This is pricy but a great experience. You get choice a selected tea of your choice accompanied by homemade scones with Devoshire cream, preserves, finger sandwiches & an exquisite selection of classic tea pastries. Fine dining and a splash of something you would ordinarily not do! A very nice treat yourself too! We went to the Ship bar after relaxing a bit. Nice place but bartender was a bit rude, but also overwhelmed with the customers. So that was only ding. We did return to the same bar before midnight for a night cap and it was a whole better experience. This is definitely a must visit to do list for anyone. It's rich history and plush decor and ambiance is totally amazing. An iconic Denver landmark. read more

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The classiest high tea in town. Call ahead to reserve. The booking process was smooth and they give you a courtesy call about a week beforehand as a reminder. There are two tea options, the standard which comes with one pot of tea and a tea set and the champagne option for $5 more which includes a glass of bubbly and a truffle. We opted for the OG and enjoyed everything-- my friend ordered blue jasmine green which is a fragrant jasmine green colored a pretty blue with pea flower. I tried the pu'er bordeoux which was flavored with subtle hints of fig and blackberry The tea set was lovely, including a bright tart lemon curd to go with the scones. The sandwiches were-- the egg salad and cream cheese were better than the cucumber and tuna as the latter two were somewhat dry. The desserts included a cinnamon numteg custard tart, a raspberry pistachio cheesecake, a raspberry thumbprint cookie and a peppermint cheesecake. All were good except the peppermint cheesecake, which literally had the taste and texture of a tube of toothpaste. Service was attentive, and we enjoyed the pianist's playing-- which for the afternoon we went included a solid Disney princess repertoire read more

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I wish we had more tea rooms here, but we DO have one fantastic option I highly recommend to anyone who lives in Denver or comes to visit-- and it's here. Set inside the elegant historic atrium of the the brown palace to the lovely sounds of a live grand piano. Some details: - M-F 12-4 / Weekends 11-4 - Reservations a must (I recommend stalking OpenTable 2 months in advance) - Wide variety of tea options (the vanilla black is my favorite) - Scones, sandwiches, and desserts included in price -- and a gluten-free option also available for all! - Devonshire cream and lemon curd also included - Champagne available on request, as well - $45 for refillable tea and food / $50 with a glass of champagne kir royale . It's also a must-visit during the holiday season, but I've yet to manage to snag a reservation for that read more

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This is a perfectly classy and sophisticated afternoon tea experience and is the perfect destination for a girls' day out or a mother-daughter date. The tea itself is quite good, and it's served alongside a tower of delicious snacks that are sure to satisfy your taste buds. And if that wasn't enough, the dessert is so delicious. But it's not just the food and drink that makes this experience so special. The Brown Palace Hotel's atrium provides a beautiful setting for this century-old tradition, and it's sure to transport you to another time and place. With its grand architecture and elegant decor, the atmosphere is truly enchanting. I recommend booking far advance, as the reservations do fill up. read more

Brown Palace Coffee & Tea - Coffee & Tea Near Me - Denver, Colorado

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Traditional English height tea with beautiful bone China. Best Lemon curd and clotted cream ever. The ambience is out of this world. You can feel the history as you walk through the doors of The Brown Palace Hotel. Tea is hosted in the atrium when you look up beautiful Tiffany glass windows brings beautiful sunlight into the room. The flatware is a heavy sliver paired with traditional bone china plates & cups and saucers. The scones served warm upon arrival to our table. The sandwiches are perfectly made, we were able to get seconds. The dessert we had to box up because we had so many sandwiches. The dessert traveled well. Can't wait to come back next time we are in Denver. read more

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I've had the chance to do afternoon tea at the Brown Palace twice. I recently went back after a decade (ahh!) and it was just as good as I remember. I ordered just the tea and food (no add on's), but trust me, this left me completely satisfied and full. I loved everything I ate, from the scones, sandwiches (cucumber, seafood, and curried egg salad), and desserts. There was also a generous helping of clotted cream, to which my party absolutely demolished with ease. My earl gray was so good, and I truly appreciate all the refills. Even though we were seated 15 minutes late, service was top-notch. Sandwiches were promptly refilled (thank you!), and we didn't feel rushed at all. Notes: *Parking: this is the not-so-fun part. However, valet was $14 and totally worth it. *Book early! Even at 4:00pm, it was busy. *This is perfect for friends, family, a date, etc. It's absolutely worth going to visit. read more

Brown Palace Coffee & Tea - Coffee & Tea Near Me - Denver, Colorado

I'm reviewing specifically to counter the lies of some other reviewer. They serve clearly and obviously homemade finger sandwiches and very nice pastry selection that varies, seemingly, with seasons. They didn't serve store bought, old and low quality items. I have been here several times over the last 8years and almost didn't book it due to a review saying that they bought low quality stuff from a grocery store. Last I'd gone, they clearly baked their own scones and made their sandwiches. I worried post covid the quality had changed. Nope. Still the same. Service is great, they change up the tea offerings and we got an amazing peach white tea. I took my mom and 3 year old and we all behaved nicely and enjoyed a lovely afternoon tea. They served jam in a tiny personal jar but it was a nice quality jam and we enjoyed it all. They brought us another plate of sandwiches complimentary (they don't always do that though, not sure what provokes it hehe). We left a generous tip and looked around the hotel before leaving. My toddler said it was a castle and wanted to move in so overall, a win! read more

I expected better! If you're looking for traditional tea in a historic environment, this meets the bar, however, the food and service is average for the price you pay. Being a long time Denver native, the Brown Palace is renowned. I booked the afternoon tea as a birthday gift for my mother and while I appreciated the classy nature of the tea and environment, it seems they rely heavily on being "the Brown Palace" and didn't elevate the food or experience that could have been delivered. read more

Brown Palace Coffee & Tea - Coffee & Tea Near Me - Denver, Colorado

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If you want to have a nice high tea experience in a historic hotel in Denver Colorado, listening to a skilled piano player offering up a selection of tunes to accompany the elegant surroundings and delicious assortment of elegant high tea delicacies.... The do NOT go to The Brown Palace. First of all, we were greeted by their hostess Lynn. A sarcastically and supremely rude woman who seemed to make it the business of her afternoon to ensure that we either had an unpleasant experience at that establishment OR that we left without even having so much as a sip of water. We opted for the latter. We quickly decided that there was no way we would spend our honest American dollars at such a place that would treat us so poorly. So I'll back track and explain what happened. We had reservations for noon but were running about 30 minutes late. We called ahead to see if they still held our reservations and were prepared to go elsewhere if they didn't since it was our fault that we were running late. The person who we spoke to said that it was okay that we're 30 minutes late because they "hold reservations for four (4) hours". She assured us that it was okay and encouraged us to still come because we would still be seated. Upon arrival at circa 12:35pm, we were greeted by the hostess Lynn and she proceeded to seat us at a table in an aisle with heavy foot traffic near the entrance of the atrium squeezed between a table on one side that had loud cackling guests and another that had two guests enjoying their meal. Our server came and welcomed us and we asked her if we could move to a table we saw that was across the room in a quieter, less crowded section of the dining area and she said that we certainly could. Soon after we sat down, Lynn came over and told us that we couldn't sit there. We asked her why and she said that the table was reserved for other guests who had reservations but hadn't yet arrived. We asked her why we, who also had reservations AND had arrived, should be made to sit at a less desirable table in lieu of Lynn's "yet-to-arrive" guests. She had no response to that except to say that it wasn't fair for us to take the table of guests who were keeping to their time (again, said alleged guests were nowhere in sight), so we could only sit at that table for 45 minutes. We politely expressed to Lynn that we also were guests with reservations, we had called ahead and been encouraged to still come and could see no reason why those of us who were there in the flesh had to leave a perfectly good table for Lynn's preferred customers. At this point we expressed our displeasure directly to Lynn herself who immediately followed up with a patronizing "well I'm sorry YOU feel offended". None of us needed Lynn's fake sympathy because we ourselves were not sorry for ourselves that we were offended. Lynn's micro aggression and subtle, yet not subtle, rudeness coupled with her fake air of superiority was all the reason we needed to decide that this establishment will never, repeat, NEVER, get our support or our dollars. People like Lynn should not be the hostess or act as the face of the establishment. It's a very bad look in more ways than one and horrible user experience. Perhaps my friends and I don't look like the sort of guests people like Lynn want at The Brown Palace Coffee & Tea... We will never know. I do NOT recommend at all. read more

It's been almost 20 years since I've been to the tea here and it's every bit as delightful as I remembered it. Great tea selection, divine scones with clotted cream and lemon curd. Beautiful presentation and impeccable service. Finger sandwiches are good and they ask if you want more so you'll definitely leave full. Great dessert choices. Such a fun thing to do every once in a while. read more

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Really good. A lot of delicious treats and savory items. The tea was delightful. It is expensive for what you get. But it is an elevated experience. read more

Brown Palace Coffee & Tea - Holiday Tea - Coffee & Tea Near Me - Denver, Colorado

Afternoon tea at the brown palace is always a treat! They have a good selection of loose leaf teas and also accommodate any food allergies or restrictions. There is a 90 minute limit with your party so keep that in mind! read more

Brown Palace Coffee & Tea - Holiday decorations! - Coffee & Tea Near Me - Denver, Colorado

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Absolutely delicious! I would 10/10 recommend! Ambiance was great. Piano player was amazing. There are lots of live plants that bring gnats is my only complaint. Other than that, beautiful experience and the service was great. I will be back. read more

Brown Palace Coffee & Tea - Coffee & Tea Near Me - Denver, Colorado

What can I say? You have to at least have tea here during the Christmas season once in your life. It is just so beautiful, historic, and inviting. We generally do this once and year and my favorite tea to order is the masala chai! The service is generally really good; we are pretty patient because it is always packed . The snacks are good and there is a cranberry white chocolate scone (I think that's the flavor) that is so delicious with the cream and jam. I also love the sandwiches except for the cucumber one. To me it is bland and not as tasty as the others, but hey they can't all be winners. I took a star only because the snacks have either been hit or miss depending, and I think it's pretty expensive for what you get. That won't stop us from being back though, as this is a tradition for us during the holiday! read more

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Got coffee on 11/4/24 and it was really good. I always walk by and have wanted to stop in for coffee and finally did. I got an americano and the staff was nice enough to double check if whole milk was okay. I switched to oat but would have forgot if they never asked. read more

We've been coming here for many years. It's become a family girls' tradition for the holiday season. Today we arrived a few minutes ahead of our reservation, but that was fine. They got our table ready and we were sat pretty much right away. Service was prompt and friendly. We chose the earl grey with lavender and oolong with coconut teas. We should have told them we wanted vegetarian, since one of the offerings this year is beef Wellington sandwiches. It was quickly remedied with more of the egg salad and cucumber, which were very good. At the beginning of our visit, the piano guy was playing seasonal music which was beautiful, and really adds to the atmosphere. However, maybe he took a break since he wasn't there for the rest of the time. No one's fault, really, but it took away from the experience. Just unfortunate timing. The food was....somewhat disappointing. We've come to love and appreciate the quality and selection, but it was not the case today. All but one scone was over baked and...crunchy. There was a lot of ginger represented for some reason: in a cupcake, candied in one of the types of scones (it was a chocolate one...yuck) and in a macaron which had a weird texture. Overall the food was just not as spectacular as we had grown so used to over the years. None of this makes us not want to return, but maybe we'll look at other places that are less than 75.00 per person to have holiday tea next year. read more

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I have to update my review because we came for tea again yesterday and I feel like it's worth mentioning their scones (which I did not like AT ALL) last time were about a million times better and I feel that is worth mentioning. Last time they were dry and boring; and I think we got them fresh out of the oven today or maybe they updated the recipe but either way they were warm, softer, moist inside (but not like underdone like perfect) and it was a highlight of my tea enjoying tender bites with the clotted cream and lemon curd! And of course the cucumber sandwiches with the fresh dill cream cheese were a favorite. Between those two I was in heaven! read more

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Such a fun experience doing tea at the brown palace for the first time! We opted for the Royal Palace tea service which includes a dark chocolate truffle and glass of champagne for $5 on top of the standard tea service. Good included was scones, mini cucumber, egg salad and chicken salad sandwiches and an assortment of desserts. It doesn't look like much but it fills you up quickly! Service was EXCELLENT! Every few minutes staff was coming around to check that glasses were full. I opted for a blue jasmine tea as my tea of choice. Light fruity notes, perfect for a summer evening. Bonus, if you are celebrating your birthday, you get a complimentary cupcake, while the pianist plays "Happy Birthday" for all respective guests. A lovely place to go for a special occasion. read more

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recently visited Brown Palace Coffee and Tea with my son, and it was such a delightful experience! The atmosphere was warm and inviting, perfect for a relaxing afternoon. We both had tea, and it was absolutely delicious - the flavor was rich, and the aroma alone felt so classy and refined. The service was excellent, and we both left feeling refreshed and impressed. It's the perfect spot for a special treat. Highly recommend to anyone looking for a quality tea experience! read more

Absolutely love going to the Brown Palace for tea. I've done this several times and it never disappoints. As an avid tea drinker, the tea selections are unique and incredible. Honestly some of the best teas I've enjoyed ever have been here! The goodies (scones and sandwiches) are glorious as well. They really pamper you with great service throughout your time there. It's a fun place to go for a date or to celebrate a special occasion. I always enjoy being serenaded by the piano during the tea time. The architecture of the Brown Palace is gorgeous too. It feels like you've stepped back in time. Can't wait to do this again! read more

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This was just perfection as far a high tea goes. Location was stunning, food was delicious and the tea was perfection. I got this sweet coconut tea and it was perfectly delicious, light, and oozing with flavor. Standout today was their specialty scone, mocha and white chocolate. I could've eaten ten. A lot of people are saying their scones can be dry, but that was not my experience at all. Absolutely loved that they do not skimp on the cream and curd. They give you a very full bowl of each, so there is no rationing these throughout the tea. They also do a free sandwich refill, which was an unexpected but pleasant surprise. It was nice to get a few more sandwiches halfway through our very sweet petit fours. Not many pieces of this tea stand out, but there really wasn't anything bad. It was all you can expect from a high tea. Would recommend dressing up a little bit (they ask for "smart casual" and from what people wore here, that's sundresses or jeans with a nice blouse). It's a fancy little venue and the staff definitely gave side eye when someone walked in wearing activewear. Can see why some people said they were a bit snooty. read more

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I am always wanting to try afternoon tea whenever we go to a new place and will add it to my itinerary. First time to try this place in Denver. Took us a few times to go find the entrance of the hotel so I suggest give yourself ample time to get there in case you miss your turn. It is a one way street so going back will take another 3-5 mins depending on traffic. It was pretty full when we got there and we were lucky to get a reservation when we called a day before. They are fully booked for the whole holiday month. I have seen people who took a chance walking in and got turned down. So call for a reservation. 5 for the pianist. He personally came to our table to thank us which was really sweet of him. I requested a few classics and he played them so beautiful. The place is in the hotel lobby with high ceilings and beautiful chandelier. The place was decorated for Christmas. The place gets pretty loud with everyone talking and it echoes throughout the whole building. On to the tea part. 2 You choose your tea, they said unlimited. BUT... they don't replace fresh tea after the first round, they just add hot water. I did not like that. The reason given to me was ridiculous like I don't know tea. I didn't want to argue and went ahead to request a fresh pot. That was the first thing that put me off! I have been to other tea places that they change my whole pot with fresh ones every 30 mins if I want them to. Also the tea pot was not in a fancy ceramic which ruins the look of what this place offers. It was in a stainless steel pot. When I asked for that fresh pot of tea, it took forever and I was given the wrong one. Of course! Staff 3 kind of snotty. They are helpful but kind of snotty right from the moment we walked in. Maybe they are tired and overworked. It was pretty packed in there. Tea Snacks - $55. Mini pastries were okay not that great. Mini sandwiches were good and you get another round free. You don't really get much for what you pay. read more

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