Staff was great, friendly and made me very comfortable. Only complaint, my gal missed an entire…read morestrip of hair. I didn't check before I left the business- which I should have :( I didn't notice the mistake until the next morning when I was heading out on vacation. It was a splurge for me, I was 90% satisfied. Not sure if I would return, suggest to ask for a mirror to look for any missing spots! :)

I've been seeing them for several waxes now and I LOVE THEM! The staff are friendly and considerate…read moreand not once did I feel judged. I'm a person on the fatter end of the chubby scale (I have no shame in admitting that bc there is no shame in it) and I was worried they would make snide comments or judgements about my body (has happened before at other places) but they're so professional and would never say anything hurtful to you. Definitely go check them out and get that good good Brazilian!

Heather is amazing! She makes you feel comfortable and is so charismatic. Front desk is always…read morenice. Make sure to request Heather for any services!

Everything happens for a reason, as they say, and in this instance, that was unquestionably the…read morecase! I was supposed to be somewhere else, but my appointment was canceled. I was looking for someone who could possibly squeeze me in because I had a trip I was going on. I came across the European Wax Center at Lee Summit and I'm happy I did. Both the receptionist and the lady who did my bikini wax were kind and efficient. I'm glad everything turned out the way it did because I met Heather, an amazing woman who is obviously passionate about what she does. I'll return without a doubt; my wax looks fantastic!

The best in the brow business!!!!! Love her boutique!!! Call…read moretoday for an appointment!

Update: I have been going to Maria for my brows for years now and since then, she's opened her own…read moresuper cute shop in Lee's Summit and expanded her services even more. The experience at the shop is very high end and she uses/sells great products, but she hasn't increased her prices so it's still very affordable. I book my appointments months in advance because she's always in high demand these days! I will never go anywhere else in the metro for my brows! She is extremely talented, always expanding her skill set as an esthetician, and totally "gets it" when it comes to brows and skin. I wish I had been going to Maria since my first brow wax as a teen 100 years ago. Pro tip: if your teenager wants a brow wax for the first time, DO NOT take them to just anyone. Go to Maria to make sure it is done right and doesn't mess up their brows for life! They'll thank you someday.

I had my first massage today at this location. Checking in was super easy. Within a few minutes, my…read moremassage therapist was welcoming back to her room. I would have to say one of the best, intense massages I have ever had. They are reasonably price and love the fact they don't have memberships/contracts. I was able to book my next appointment before I left. I think I found my new massage place!

I really love Zen Massage!!…read more I tried a few other places in town, and this one is for me. My therapist here is absolutely amazing! I'm not going to mention their name because I don't want them to get so busy that I can't get in. They have male and female therapist here in case you have a preference. There are no memberships or pressure tactics like that other chain massage place. And they have good availability in multiple therapists, unlike a one person shop. They're in a nice shopping plaza with several restaurants and other businesses in case you need stuff after your massage. They are very good at communication via email and text and phone. I am very pleased with Zen Massage.

First time here! Did the Lavish Pedicure with Bella, she did an amazing job, super sweet, the…read moremassage was phenomenal! Feeling like a whole new woman!

If I could give 0 stars, I would…read more I've been coming to Bloom for years and, while I've had minor issues in the past, this last experience was my final straw. About a month ago, I came in for a pedicure and noticed that one of my toenails looked damaged. I pointed it out to the technician, who assured me it was fine and that they could still complete the pedicure. I even asked another pedicurist nearby for a second opinion, and she agreed. Since they were the professionals, I trusted their judgment. Less than a week later, my big toenail completely came off--the same day I was standing in a beach wedding. I immediately scheduled an appointment to come back in. Within 24 hours of that nail coming off, my other big toenail also detached and had a pocket of pus underneath. At that point, I called a podiatrist and was seen right away. During my appointment, she removed a significant amount of dead skin from the nail bed and explained that it appeared to have been repeatedly pushed underneath the nail during pedicures over at least the past year. She also expressed concern that non-sterile instruments may have contributed to the infection beneath my nail. I returned to Bloom on May 27 to have the gel polish removed from my remaining toes, my full-set pedicure removed, and a clear-coat manicure applied. From the moment I arrived, I was treated poorly. The technician who initially assisted me told me I couldn't have order a drink, because I wasn't a "real customer" since I wasn't receiving a "real service." When I disagreed, her attitude noticeably changed. She spent the remainder of my appointment ignoring me, talking about me to other employees, and even calling coworkers over to look at and laugh about my damaged nail beds. She was also rough while working on me, repeatedly grabbing my injured toes after I explained what had happened, told her it was painful, and asked her to stop. After my toes were finished, I moved to another station for my manicure. During that appointment, a male employee seated one bench away spent the entire time blowing kisses at me, winking, and whistling in my direction. I was so uncomfortable that I looked directly at the security camera at approximately 3:39 p.m. in an attempt to signal that something was wrong. When I brought my concerns to someone at the front desk, I was essentially told that their service was good. I later called again to report the inappropriate behavior and was told that their employees "wouldn't behave like that." I am disgusted and deeply disappointed by how this situation was handled. My medical concerns were dismissed, my pain was ignored, and I was made to feel humiliated and uncomfortable while seeking help after a serious complication. I have never felt so disrespected as a customer. I strongly do not recommend Bloom. After years of loyalty, I will never be returning.

I have been with Behnaz now for around 6 years, and every time I return I am reminded of why I keep…read morecoming back. Before I went to Behnaz I was getting my eyebrows waxed, but I am so thankful I switched to threading. She is great at what she does, she is very kind, and the best in town by far. Whenever I leave after getting my eyebrows done they are symmetrical and very neat and look amazing. They keep their shape and look great for the weeks following until I have to get them done again. The pain is slight, but I prefer threading over waxing because it is gentler for me and due to the fact that I have sensitive skin. If you're looking for a reliable person and want to get into threading, I would definitely recommend Behnaz. As a heads up- her business is located inside Mirror Images Salon!

My girlfriend would come here all the time and get her eyebrows done so I thought the next time…read morewe'd come here I'd get mine done and I'm so glad I did. With this being my first time, I didn't know what to expect. I was worried about the pain, the width of my eyebrows, and how it would look. But after it was done, I was extremely satisfied with how everything turned out! The slight pain was definitely worth it! Overall, I am very satisfied with my experience here. Behnaz is an amazing eyebrow threader and wholesome person altogether. If you're in the area and you're looking to get your eyebrows done, I would definitely come to this establishment! I will be returning here to get my eyebrows done in a couple of months!