I stopped in about three weeks ago and spoke to a very nice woman named Grace. She was very welcoming and told me they do eyebrow laminations. She gave me her card and a pricing sheet. I let her know I'd be back in a week or two. I stopped in two weeks ago and was met with a lady. She did not give me her name. I let her know I was interested in having my brows laminated. She said they don't do laminations. I told her Grace and their pricing sheet said they do. She then said that yes, they do laminations but they often don't come out well. She was, for some reason, discouraging me from getting my brows done there and clearly did not want to help me. I walked out very dissatisfied and disappointed with her customer service or lack thereof. I'm not sure if it's because I'm African American - but she was very unwilling to help me. What a shame read more

Marvelous service for shaping and tinting by Grace!! Seriously y'all this lady is GOOD

Did a walk in! This picture does no justice. But I would like to thank MARINA for doing my eyebrows!! Super friendly and sweet. She took her time on making sure they came out right. Very hard to find a eyebrow lady these days. I usually go to nail salons to get them waxed but I never come out satisfied! I have a scar on my left eyebrow but she worked her way around to make them look even! And the best part was that they were really friendly w my toddlers. As a single mother it is very hard to do self care but they were kind to them and made me feel welcomed. Also super painless!!! Thank you! read more

Brow Betty - Look at my eyebrows!!! - Hair Removal Near Me - Beaverton, Oregon

Fred and I went to go get my brows waxed and his nostrils waxed! The moment we walked in we were welcomed by the sweetest girls! They were super kind and knowledgeable about all services. the waxing was painless they were so skillful. Fred needed his hand held he was kind of nervous but it was an all together wonderful experience Fred and I will be back for sure!!! read more

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I haven't tried their waxing, but really would not recommend them for anything else (brows, lashes)

Stopped in to clean up my brows. Friendly and good service, got what I needed and was out of there even though I didn't have an appointment. It's definitely not cheap to get your brows waxed these days, $27 which is definitely more than I expected but not surprised with the cost of anything these days. read more

customer service was great, my brow and my waxing was done. Very good. The tinting not so good. The tent on my bass off fading the third day I end up buying something to go over it with costed me 30 dollars to buy at Ultra. read more

From what I hear. This place is run by a boss who fires people in a span of a two day notice. A boss who does not care about his or/and her employees, a boss who does not keep their promises. The staff is great, never been an issue, I come in here pretty regularly. Even when they were centered in Progress Ridge. A lot of the good ones leave because you guessed it bad management. Or who knows they were probably fired out of nowhere. Respectfully I think this place should go bankrupt. Especially with the lack of management and care it takes to run a business. Whoever the boss is here should consider a new line of work or at the very least treat their employees with respect. Support this place if you'd like! The employees will always give you 100% satisfaction not realizing they themselves deserve better than what they're being given. Careless boss. Selfish boss. Avaricious without caring for the backbone of their slowly dying business. Me personally, will go somewhere else from here on out because it's very inconsistent and frustrating seeing new employees here all the time. read more

They always manage to do a great job. I don't require much, but I'm sort of "demandy". They always humor me The service of professional, courteous and timely. Thank you read more

This was my first time going to Brow Betty and the service was nice and friendly. After doing my own eyebrows for 2+ months during the pandemic I wanted to get my eyebrows done by a professional. I asked for just a clean up because I was happy with my shape. During the appointment I felt some pain from the tweezers but I didn't think much of it. When she showed me my eyebrows I felt like there were thinner than I had asked for but I thought maybe it was just the lighting. Throughout the day my eyebrow was hurting and I had a burning feeling underneath my eyebrow. I looked at myself in the mirror and noticed I had twizzer marks (cuts) underneath my eyebrow which explained the pain. I wouldn't expect a professional to make that kind of mistake. I will not be going back to Brow Betty. read more

Brow Betty - Twizzer marks underneath my eyebrow - Hair Removal Near Me - Beaverton, Oregon

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Excellent on time service and competitively priced. Very convenient location. I'd recommend them. read more

I wish I could give 5 star and maybe was just an off day but I walked out of there with uneven and two totally diffent looking eyebrows the length on both was completely different and my brows have honestly never looked worse, I ended up having to go somewhere after and pay even more to try and fix what they could. I reach out to see about getting refund after I sent pictures but never got a response sadly. Maybe better for other customers just my experience. read more

Amy did amazing with my brows! They look so even. Perfectly shaped and still full! She also chose the perfect color to tint them. I wanted something similar to my natural hair color without going too dark. Price point is great for services. Also the ambience is great. Can't recommend Brow Betty or Amy enough.! Will definitely be going back. read more

I typically get my brows and upper lip waxed after I get my nails done. The ladies at a nail salon are always rushing and most of the time I am left with a scar. After my first experience at a waxing salon, I will only have Brow Betty touch my skin. Shaeda listened to my concern about my sensitive skin. She assured me that the materials and her techniques will not hurt my skin or tear itoff. I was impressed of her gentle touch and professionalism. I felt like I was in a spa, she took time to take care of me and I left happy. read more

I have been looking for a great brow bar since recently moving to the Portland area. A friend of mine told me about Brow Betty, and I am so glad she did! I got my brows done by Randi, at the Beaverton location and she was an absolute doll! My brows look amazing! It is exactly how I wanted them. Their prices are great too! Thank you Randi! read more

I have really full thick eyebrows. Well, at least I did. I asked for a slight trim and that I like them full and natural looking. She waxed over half of them and now they are little strips. They also aren't even. I didn't want to tell her otherwise she would take more off. I got home and cried. My boyfriend looked at me and asked "why would you do that? You looked better before. Please don't do that again." I cried. I hope they grow in fast! I will never return. read more

I have been going here for quite a while (approximately 2 years) and I'm a bit at war with myself over the low rating because on one hand, their staff has always been competent and professional AND YET.... the chairs are devices invented to torture you. Low back pain, hard head rest, no way to feel comfortable at all. AND YET... you are held captive to undergo an ALREADY painful procedure... having your hair pulled out by the roots!!! I have told the staff how uncomfortable it is (which they immediately acknowledge, followed by an apology and a bit of a shrug) yet the owner either isn't hearing this feedback, or doesn't care. I will begin looking for another salon that provides comfort instead of MORE PAIN starting now. I've given this outfit my time, money and plenty of chances. Bottom line: If you are a sadist, by all means go. For the rest of us, no. read more

My brows look good but I never look forward to my appointments. Brow Betty, it'd be nice if you could make your atmosphere a bit more cheery and welcoming! And maybe hire some people who can, at the bare minimum, PRETEND like they enjoy working with people. Back to the point, my brows look good. read more

I got my brows waxed once upon a time (somewhere else) and thought I'd just maintain them via plucking since they were now shaped. But I learned that over time, neglect a hair here and there and you end up with uneven, misshapen brows that really need a professional's help. And so: Brow Betty. Michelle measured and shaped my brows, waxed as comfortably as one can apply hot wax and rip it off, and I have even, lovely brows now. No they weren't terrible probably to begin with, unless you are 1) me or 2) a professional, but now they are perfect. So yay for Michelle! Agreed with other reviewers though that the place really lacks ambiance. It's pretty barren. Some lively paint on the wall, artwork, something to brighten it up would go a long way. Also, the chairs are pretty uncomfortable (no arm rests, so your arms just hang down while you're laying back...?) but I'm not sure if that's standard in the waxing world or what as it's been a while. Just didn't seem like the cute little waxing boutique that the website would seem to indicate. read more

A wonderful girl named Stephanie waxed my brows this last weekend and I had the best experience! It was my first time getting my eyebrows done and was super nervous but she was great and have been staring at my brows ever since because I love how they look! Will definitely be back soon. read more

I've had Nicole wax my brows multiple times at the progress ridge location, each time I have been very happy with the end result. Not only is she nice and easy to talk to she pays close attention to detail and has never over waxed my eyebrows. read more

Yesterday I got my brows done for the first time by Brandi! She was absolutely amazing and my brows have seriously NEVER looked better! I work next-door and I've been wanting to come here for the last few months and I finally just did it, and I could not be happier! I would highly recommend this place to all my friends and family and any of my customers that come into the shop next door! read more

This place is awesome, I called and got a same day appointment. Brandi was my brow tech and she was amazing, I def will be going back.

I was pressed for time, moved to this area fairly recently and had to wax my upper lip. Receptionist was friendly, I walked in and could be helped. Of course: nobody was in the store, so that should've been a sign... I can't remember the name of the girl who did the wax job. It wasn't a really bad job, but I will not return. It felt like a rush job and that's not ok, rushed and not interested. Not a way to make me return. Sorry read more

Very professional and welcoming staff. Harley waxed my eyebrows and she did a fabulous job. She was super friendly and my brows are looking great. Will definitely make this my new waxing place. Shaida is so sweet and very professional. I appreciate her perfectionism when it comes to my brows. I always leave feeling great. read more

I had such a wonderful experience during my most recent brow appointment. This was my first time having Stephanie and she did such a wonderful job overall. Sometimes I have a hard time shaping and filling in my eyebrows to look the best, and Stephanie did such a wonderful job explaining to me how I can make both eyebrows look as close to the same as possible. I would definitely recommend this shop/ read more

I've been going to Brow Betty for years, since the beginning when Jackie opened her first location in Bridgeport. When she opened Progress Ridge I started going there. I've only had one less than perfect wax and I didn't realize it til after I got home and could see several stragglers. They were happy to address the issue for me, which I thought was great customer service, especially since I am a returning customer and that one so/so experience wouldn't have kept me from coming back. They do a great job! read more

i've gone to brandi two times now and hasn't disappointed. i have microbladed eyebrows and she did a very nice job making sure my hairs matched the microblading. i don't think i'll ever go to a different person for my brows ever again! thank you so much! read more

AH!!!!!!!Bad and uneven brow job that was just done on my 17 year old. The gal literally gave her two half circle shapes and took away her good shape she had. It looks like 2 clown brows. The good news. Owner called me. She listened and was very apologetic. She offered a refund. Said that gal was new to the store. Bottom line. Make sure you know or are familiar with who is doing your brows there and you like their work. In the past we've had pretty good experiences there. read more

I'm consistently underwhelmed with the service at this place. Once you get into a chair, they do great work, but I'm just not interested in jumping through all the hoops it takes to get there. Rude receptionists and estheticians that can't be bothered to show up to appointments are just the tip of the iceberg here. I won't be going back again, no matter how convenient the location. read more

I got a great eye brow and lip wax here! The only reason why I gave them 4 stars is because it is a little bit more pricey then other places

I have been to this salon twice both times to have my eyelashes tinted. I seem to have a lot of blonde lashes that are light at the end so the eyelash tint almost doubles the look of my natural lashes. What's not to love about that? I had an appointment for my first visit and the second time they were able to help me with a short wait. I really appreciated that as it was almost closing time. The salon is pretty and the employees were very friendly. I was surprised when I read the reviews because I got nothing but love here. My guess is they have been working hard to improve the customer experience and it's working! This location is in progress ridge so it's surrounded by yummy food locations, nail salon and a movie theater. If you are thinking about an eyelash tint I would highly recommend this place. read more

Wow! Is all I can say to start this review. I am newer to the Portland/Beaverton area but do like to get my nose and brows waxed on a regular basis. I have had bad luck at a few other local salons. After my last experience I was searching for a new salon when I came across brow Betty. Scheduling here was super simple they were able to get me in promptly. The experience was definitely 5 star service. My aesthetician was very professional and gave me the best brows I have had in a very long time! If you're ever in the area and looking to get waxed there is no where else worth your time! read more

I recently returned to the Portland area after spending 9 months living in a small town on the Oregon coast where there was only one place that offered waxing services. There I had the unfortunate experience of my brows being waxed into oblivion - think Pamela Anderson ca. 1995 - even though I stated I preferred my brows to be somewhat thick and natural, just well-shaped and groomed around the edges. D'oh! So they had plenty of time to grow back in and I did an okay job maintaining a decent shape, but it just wasn't clean enough - you know what I mean? Ergo - I Googled and found Brow Betty and decided to take my chances. The pluses: the tech took her time and was thoughtful about the shape. She showed me where she was going to remove hair and how she was going to follow my brow bone and make the arch. My brows did end up mostly clean and nicely shaped. They were a tad thinner and a bit more pointy on my arch than I wanted, but they still looked like me, even if a slightly angry me, and I was thankful for that and instantly felt much more put together. Unfortunately, the wax tore off a fair bit of skin under my right brow, from the tip all the way across almost to the inner edge. And by fair bit of skin, I mean, enough that it scabbed. Ouch! It did feel a bit raw after my service - noticeably more than my left - but I thought it was because it had been so long since I'd been waxed and I'd simply forgotten how it felt. Nope. It was noticeably redder as well, but I still didn't think that my skin was missing until later in the day when I washed my face and it was still red and was burning. Also, there were still stray hairs that I removed with my tweezers - and if I could do it at home with tweezers and not so great lighting, the tech should have been able to see it too. I don't know why she didn't clean those up. I gave three stars because my brows were decently shaped. Above average for the coast, but I do have higher expectations for Portland (or in this case, Beaverton), ESPECIALLY for the price. I expect the obvious strays to be cleaned up - whether by wax or tweezers - and I expect not to have my skin torn off. I could do that on my own, which is why I pay someone to do a better job. I've had a more pleasant experience and similar results - without the torn skin - at a nail salon. At least the waxing room there is private! As other people have stated, the atmosphere leaves much to be desired, but if my brows were perfect and my skin left intact, I'd suck it up and deal. I won't be going back, due to the overall 'Meh' experience and results, along with the price. read more

I love this place. Michelle is really good and always very thorough when waxing my brows. She listens to what I want (not too thin, not too thick) and does an immaculate job. She always offers to fill in my brows for me at the end, which I haven't taken her up on because I'm always in a hurry. But will next time! read more

I love this place! Very friendly staff and easy to get in. I have never had my eyebrows done regularly before coming here but they make it so easy I can't wait to come back. Somehow it doesn't hurt to get waxing done here. Fast, affordable, clean and makes me look good? Yes please! read more

Honestly, the worst brow experience of my life. Harley waxed my brows and did not stop talking the entire time. I was laying there thinking, how can she even focus on my face if she is talking so much. Not only that, at the end of my session she says "okay don't freak out but you have some redness where I took a little of your skin off." I was shocked when I looked in the mirror. So shocked I was speechless. When I got home and looked in the mirror is when reality set in. ALL the skin between my eyebrows is gone!!! I had to cancel my plans and she ruined the middle of my face. I will never be back. Can't believe I paid to look like this. read more

I've been coming to this location since it first opened and haven't had much of an issue with the service or the staff. However, I recently brought my aging mother in to her appointment which we made several days in advance. Our experience was very poor. 1) The treatment my mother received was appalling and so unprofessional. 2) the original person she made the appointment was not in that day and no one called to notify us in advance. You provide your phone number upon booking so it's not like they couldn't call us. 3) Her appointment time was 3pm but they moved it out later without telling her or myself. To sum up, our conversation with the receptionist was probably THE rudest I have ever had in a salon. When we inquired when she would be seen by the esthetician it was at that time we were told she was sick and a man named Donovan would just have to "squeeze" my mother in. The receptionist didn't smile, was very defensive when we were asking very simple questions about when the service was going to happen since it was 10 minutes after her scheduled appointment. They treated my mother like a nobody and completely ignored her upon her arrival until I came in after parking the car. I was so shocked about this we left without my mother receiving service because it was clear we weren't welcome. read more

It took way to long! After reading reviews I decided to come here. There is No reason for s bikini wax to take longer than 15 minutes. It took the owner 40. Oh, and she put a blanket on top of me. I couldn't help but be grossed out thinking- how many other people have used it. I won't be back. read more

Called 3 times when they opened with no answer, decided to drive over and walk in because they advertise as "walk ins welcome". Then I was told no appointment available until 2 hours later. Would have been fine if I knew that when I tried calling! read more