I don't often leave reviews for places that I haven't visited more than once to be sure of consistency. However I will never order from here again. The level of terrible customer service I received here was a little ridiculous. Normally I don't complain when things go wrong, and have a lot of patience for those working in customer service as an individual who used to work several years in that field. Unfortunately I had allowed myself to have high hopes for this place due to the promising reviews, and sincere hope to find a genuinely good pizza place after recently moving to Texas. Being from the Great Lakes area, pizza is an entirely different encounter in comparison to what I've experienced in this area so far. Last week provided an excuse to try out the Veggie Pizza from this establishment, as I aimed for something easy (and extra cheesy) on a school night for the kids. Not only did this pizza not have extra cheese, as clearly advertised on the menu, their actual store prices are not the same as anything listed online. I would have had no qualms paying for extra cheese, as that was the request for our family dinner, however I picked this item specifically due to this already being a topping for the speciality pizza. The cheese was incredibly sparse and some parts of the pizza had no cheese at all!! Usually I wouldn't bother to call and bring this to the establishment's attention but I was homesick and really looking forward to a cheesy pizza. Upon calling Brothers Pizza Express and confirming the toppings that are supposed to be on this pizza in comparison to what we received, was met with general indifference. They explained that all they could do was for us to bring the pizza back and they would make another. As soon as the original pizza had gotten home, the kids were ravenous and it was 7:40 pm on a school night and to wait another 40 minutes for a pizza and the drive home would have been too much. Otherwise I would have had no issue with this solution. Regretfully this was just not feasible for our household that night. After explaining this to the manager, and making it clear that I truly was not trying to be difficult or get a free pizza, he continued to insist they could have the pizza ready when we brought it back. I tried again to explain how this interrupted how little time left we had on a school night. He eventually offered to remove $3 from my order to make up the difference for extra cheese. I agreed, but this has yet to reflect on the purchase statement almost a week later. Overall this experience was so incredibly disappointing, exhausting and unnecessary for the stress of trying to feed a family. To be honest the quality of the pizza wasn't much different from a HEB pizza and the bread sticks are essentially Texas Toast bread from the freezer aisle. You would be better off not wasting your time here. read more

If you live in Spring or The Woodlands, you can get authentic awesome pizza and Italian favorites delivered or go to a Brothers close to home. Don't forget to ask them for suggestions too. read more

I used to love this place but it was awful today. We drove all the way back to show the owner the under cooked pizza and rotten lettuce. He just threw it in the trash and told me to get out. So he already knows how bad it is? He did give me the money back all the while yelling to just get out of his shop. read more

Great pizza, if you love NY style! Slices are huge, restaurant is not. It's a 'hole in the wall' type restaurant. Always fresh, delicious and will make to order. read more

Best pizza in the area. Fun place to hang out. Pizza by the slice, can customize with toppings. Owners and staff are really friendly. You can tell it's a family business, they treat all their customers like family. read more

Called to order a pickup, got no answer, drove there instead to be told they closed at 8, while I called before 8. Had the 'open' sign still on the door. 0 stars if I had the option. read more

I had two slices of pepperoni pizza and a soda. Coke products were suspiciously marked as out of order...hmmm I think I know what's really going on there. In fact, they had no diet drink choices at all. I hope that really is a temporary situation. The pizza slices are huge, and taste very good. The other reviewers seemed to use a bit of hyperbole in their praise to the taste this place offers. Don't misunderstand me...it's good, just nothing special or extraordinary. If I lived in the area, I would come again. Definitely if you want more of a NY style pizza shop, this will fit the bill in Texas. The staff were friendly and patient with a newby. They had no problem giving me a side of ranch, & the price was very reasonable....$6 for my filling meal. read more

The perfect "pizza joint". Simple, inexpensive, friendly, fast, delicious. I've been a fan of Brother's Pizza ever since I was a little kid. Among the other locations with this area, this location is my particular favorite. I'll often travel almost 30 minutes simply so I can experience the atmosphere. The Food: DELICIOUS. In all the years of visiting their locations I have never been disappointed by the quality of their food. My usual combination if in-house is a couple slices of pepperoni and the garlic cheese bread. At times I may try others, but this is one of the reasons why I return. While they do offer a variety of sizes, the in-house slices are based off the 18" pie, always fresh and piping hot. Just as it should be. The Environment: This is more than just a "business". Here, you discover that it is more of a sense of "family". One occasion that will always stand out (among many), is when a local teen enters an the owner shouts out, "Hey Johnny! How'd the test go?". In my time there I have also been apart of random conversations with strangers while sitting at the counter. When you can simply sit back with a NY slice and talk with a man in a suit and a guy in overalls, you know you have found the right place. If you're in the area and looking to get full for an awesome price, go check these guys out. read more

Awesome place to come in for a hot, crispy and delicious slice of pizza with the best customer service.

Great people, even better pizza. I really enjoy coming here! Get a size down because the pizzas are HUGE. We always get a medium with the garlic butter. Do not skip the garlic butter! It's a must. The staff are wonderful and you can really they really care about the pies the put out. read more

New to the area from the north eastern part of the us I was missing the old stone oven pizza from back home. Brothers is the best version I have found so far in Houston. Not so good that I won't keep looking, but much better than I have found in Dallas, Houston, and a few other spots in Texas. Will be back on my cheat days until I find something better. Usually a good sign when a place sells pizza by the slice. read more

These guys rock! Always friendly and chatty, often funny, make me feel like I'm in a real NY pizzaria, as close as you can get being in the 'burbs. I've been a life-long fan of Brother's, starting with them at their Greenspoint location, but since I rarely go there anymore, this is the closest one to me. It never disappoints. Large crispy, delish NY style pizza. (who says it's the water that makes the pizza taste so great in NY?) Also, this exact location has a history of excellent pizza. It used to be called "Chubby Bumpkins" way back in the day, and it had a large killer game room that we would dump all of our quarters into. Remember when games only cost a quarter? Remember when there were actually arcades? My only suggestion for you Brothers, would be to pay homage to the past by putting in a couple of arcade games, but I realize there's not a lot of room. You just keep making that excellent pizza! read more

I've been coming here since I was a child and it is my favorite pizza place in Houston. I understand things happen, but I just waited 20 minutes for one slice of cheese pizza (to go). I wasn't expecting a reimbursement or anything free, but an apology at the very least would have been extremely appreciated. read more

The best New York pizza I've had west of the Mississippi.. owners are absolute sweethearts. Highly recommended. They do have a few other franchises but this one is by far the best. read more

The pizza is amazing! I'm originally from NY and this pizza tastes like home! I definitely recommend to anyone looking for true NY pizza.

I like pizza and up until i had tried brothers pizza my favorite pizza place was pizza patron.. I guess I've found my new favorite pizza! This place is awesome! read more

The Pizza here goes beyond just tasting delicious. It makes you actually FEEL good. You take that first bite and every single problem or stress in your life is instantly nuked. Its a sublime experience. And what's even better is the portion size of the pizza and slices are huuuge. One slice here is what 2 or even 3 slices at other chains are. You can't get better than this. 10/10 read more

Hands down best pizza in town. The crust is simply delicious. Family owned business with with few locations sprinkled around the greater Houston area. read more

Typically I get a straight pepperoni pizza from Brothers'. I have never been dissatisfied with those thin but wonderfully foldable monster slices of pizza, but this time i wanted something different. I asked if they could make me a Margherita (it wasn't on the menu), and the guy on the phone sounded a little bit excited when he told me about the place's organic garden with fresh tomatoes and basil. What a nice surprise. In any case, when the delivery dude arrived he told me the cook put together a gorgeous pizza, and he wasn't exaggerating : no sauce, shredded mozzarella instead of medallions, evenly spaced tomato slices, fresh basil and salt and pepper. The dough was perfectly cooked, the cheese had a bubbling golden brown crust, the tomatoes were tangy and flavorful, but the basil is what brought down the house. One of the best pizzas I've ever had, thanks guys! read more

I've even NY pizza in NYC and it reminded me of being back in NYC! The Spinach Tomato pizza was on point. The fettuccini Alfredo was also delicious! read more

Hands-down the best pizza in the Woodlands and possibly Houston. Growing up here we used to always go to brothers. Years later this pizza still the best. I left the woodlands to go to school and came back about three years ago. I was craving pizza and I haven't had any in a while and automatically thought of brothers. When I arrived the owner was very friendly even started a conversation with me. When I was ready to leave offered to give him my credit card and he refused to let me pay. I told him that not leaving until I pay it and he said that I will be staying there a long time then. It's little things like this that said OK best says apart from great businesses and this is a great business. I will be a customer for life and recommend anybody I can. read more

Great tasting pizza! Price is fair, it's definitely better than Dominos or Pizza-Hut. If you're not sure, you should definitely give Brothers a try! read more

Tried to order a pizza yesterday! And I was told there's no delivery at the time because they were over booked on deliveries ! I was put on hold for a while to see if the manager could assist me further with my order .... But I was told the manager said no delivery was going to happen for me ! I explained that I had been on Yelp and that I would put my review on Yelp ... AND HE DID NOT SEEM TO CARE ! Hope this review helps all Yelp costumers! read more

I love this place and the pizza. This is by far my favorite pizza joint, better than Star's and yes better than Frank's downtown. It's just not the pizza, it's everything. Brother's really makes you feel welcome and the staff there makes you feel welcome. There are regulars that seem to always be there when I am stopping by. Oh yea and the pizza is great!! I wasn't really in the mood for pizza but their fettuccine Alfredo is homemade and the sh*$! Homemade pasta, grilled chicken, Alfredo sauce made from scratch (cream, parm cheese, salt/pepper, egg yolks), and a big hearty serving with a salad only $9.99. Salads aren't really my thing and they were cool enough to sub for a slice of pizza. Pizza with ranch is my thing and they didn't nickel or dime me when i asked for ranch even though I didn't get the salad, hell they even gave me two servings of ranch! The wings read more

I never had a greasy Calzone. The must put oil on dough after baking. NY pizza u have to be kidding me

I'm from NY and both their red sauce and white sauce pizza's are the best in Texas. Perfect ratio of sauce to cheese. They are a little light on the pepperoni and sausage, so order double toppings. read more

Best delivery (and non-delivery, tbqh) pizza in The Woodlands, hands down. Quality ingredients, proper technique, and great food combinations make for the perfect bite. Their menu even offers salads & pasta. Delivery is fast. The pizza arrives properly and warm. Nice people, making great pizza. read more

Really great neighborhood pizza joint. Get a cold beer from a decent selection. Sold by the slice or whole. Delivery and good service.

Still the best. Meat lovers for life. Might even be better reheated honestly. (reheat pizza in a skillet on stove with foil tented over, bottom crisps up and is heavenly) read more

Good pizza, local owned, huge pieces!

Excellent pizza! Hand tossed! ( you can even watch them). Big, cheesy slices. If the drippings disturb you, you might not like it, but it tastes exquisite if you want some good pizza. May not be as cheap as some of these other places that are in the business of selling just cheap pizza. This is the real deal. I almost always get it to go, but it's a small, tidy location. Not much for ambiance exactly - go to Grimaldi's if you want that. read more

Best NY pizza! I'm from NY and can tell you this is just like back home. Their calzones and subs are amazing too. Very friendly, fast service. You won't be disappointed! read more

The wait for our food was horrible. The girl handing out the food gave my friend my salad because he didn't know it was mine. No one explained who's was what. And when I asked for my salad she said someone at your table had it. No one replaced the Diet Pepsi even though we kept on complaining that it was empty. And when I finally got my pizza my friends were already done with their pizza. It tasted okay but the customer service was horrible and the wait for our pizza made my friends who were already done with theirs sit and watch us eat. Very awkward. read more

As good as it gets for carry out pizza in The Woodlands area. Great quality and the pizza re-heats well. We've tried them all and we keep returning to Brothers! And one of the few places left that offer anchovies. read more

Brother's specializes in New York style pizza in which the cheese and sauce are blended into the crust while it bakes. We have eaten here for more than 20 years and it remains consistently good. read more

First time here. The staff was very friendly and helpful. The restaurant was clean. The pizza was delicious. The crust was crispy and not greasy. We will be back! read more

Really great food! Just moved here and the calamari was amazing. The pizza was still even when I ate it the next day. The employees were very nice and helpful. No wonder I kept seeing people walk in and out! read more

Delicious pizza, great value, genuinely kind staff, even clean bathrooms, what more could you ask for? Would come back in a heartbeat.

From the daily made fresh dough to the hand grated cheese. This family owned pizza shop has been delivering a classic slice of the New York to transplants in Houston. read more

If I could leave no stars I would. I had a take out order and upon walking in, there were maybe three or four men there talking. While I was waiting with a friend (we are both minors (16)) she had noticed a grown man that was sitting down at the bar stools staring at me and quickly intervened, he was still staring so she stood up to him asking what he was looking at and the owner got in asking what had happened and telling us to chill continuously whilst my friend continued to tell him he was staring at me and chose to protect a pedophile. As we were walking out the owner shouted "vatos locos" (we are mexican) and laughed as we walked out. I had told my mother in the car and she went in to defend us and the owner was quick to shout at her and tell her a false story of what happened and cussing at her saying "fuck you bitch" and telling her he could talk to her however he wants since it his his shop and then screamed at her to get out. I will never eat at a place that protects pedophiles and shouts derogatory remarks like that at children. Also, before anyone states that "i was asking for it" I was wearing a XL alien t shirt with biker shorts so while she shirt was covering my body my shorts covered the space left above my knee. Poor management skills and customer service. Disgusting pigs. read more