We purchased our pool (15x26 semi-inground) from Brothers 3 back in 2021 when the "staycation" became the norm, as covid shut down the entire world. The purchasing experience was a breeze and they provided information on different excavators, etc. for us to choose from. Back then, Jen and Craig were a HUGE help with us, as we were novices in the pool buying world at the time. Fast forward to 2026 and once again, Jen and Craig really came through and helped us out with purchasing a new/replacement pool liner. Jen is amazing. She's super nice and friendly. She's knowledgeable and has a great sense of humor! Craig went out of his way to make sure we got the liner delivered right to our door, as it was out of stock in their showroom on the day we went in. He doesn't know how much we appreciated him doing this. I highly recommend Brothers 3 if you're purchasing a new pool or hot tub (they have some AMAZING hot tubs and hopefully I'll be able to talk my hubby into investing in one eventually!!!). Thanks for a great experience!! read more

Purchased above ground pool in 2025. When we removed cover at start of season, the stanchion cover caps were all broken, some hardware was missing. We contacted Brothers III who informed they were not responsible for the defective parts, damage was caused by extreme cold over the winter. We had another pool for 29 years and never had an issue due to cold winter weather. We had no choice but to purchase the replacement parts which were discounted by 40% leaving an expense of $274.00 which we feel should have been absorbed by either the manufacturer or Brothers III. In addition, the time and labor necessary to replace the parts will be a burden. It is very disappointing to make a large purchase and find that the seller's response to defective parts is less than accommodating. I would avoid purchasing anything from Brothers III Pools. read more

Highly recommend Brothers 3 for your next pool. Very knowledgeable staff helpful at every step of our project. Our family is loving the new pool. Opening again soon for our 2026 season. read more

Brothers 3 is a great family owned business that gives you that personal attention. Christine spent a good amount of time with us and was so helpful. The pool excavator that she recommended, Sparkle Pool excavations were amazing. I couldn't be happier with my choice to use them and the gorgeous outcome. I'm so happy!! 10/10 read more

Brothers 3 Pools - Pool and deck - Hot Tub & Pool Near Me - Bethpage, New York

BEWARE if you purchase a pool from BROTHERS 3. We purchased a pool July 2025, they sell you "the best of the best", send the "best installer". We used the pool for 1 month in 2025 and opened it late May 2026 by the second week of June we notified our ground completely saturated and the water level going down. They sent a diver to check for leaks and we were told our vacuum caused rips in the pool. The tears were patched and the leak seamed to subside. The ground is completely saturated again and the water level is going down. I have spoken to and emailed the salesperson multiple times and no solutions have been offered. The installer was supposed to come look at the pool and he never showed. Our pool guy is saying they didn't put enough sand so there is no cove and the liner is up against the frame causing friction and tears and that is the cause of the leaks. You can feel the floor when u walk it isn't smooth, you can feel the frame up against all the frame posts. When u walk along the edge it feels like your pulling the liner down because their isn't enough sand behind it. They aren't taking any accountability for our problem and didn't even get back to us when they said they would. It has been the worst experience and I'm advising others to do their research beforehand. They do not stand by their customers at all. read more

Had a great experience purchasing a pool from Brothers 3, especially thanks to Jen. She was thorough, extremely responsive to my calls and emails, and always helpful with any questions I had. Pricing was reasonable as well. I'll definitely be using their services again. read more

Brothers 3 was very flexible and adaptive to our needs. Appointments were honored. Work was done expertly, efficiently and neatly. The quality of everything purchased was of the highest caliber. read more

I purchased a pool from Brothers 3 and was amazed at how easy the process was. They are hands on from the start and communicate the process throughout the job. The install was seamless from one step to another with no down time between steps. I would recommend them to anyone looking to get a new pool. read more

Couldn't have asked for a better experience with Brothers 3 Pool. Our sales women Christine was such a pleasure to work with. She sat down with us and went over all of our options and helped us decide which pool would be best for our family. She was able to pull up our property on her computer and map out the pool. She gave us everything necessary for the pool. The installation went smoothly, the crew was professional and finished the job quickly. Christine helped us with understanding all of the chemicals and what we needed to do to get the pool ready. Will always recommend Christine and Brothers 3 to anyone looking for a pool. read more

I had an excellent experience with them. First of all I saved alot of money by going to them. Another business sold me a 'package" and the price was 10k more than Brothers 3 quote right off the bat. OK not with all the "stuff" in the package. That other vendor reduced the price a little when I pointed out that I did not need a new solar cover or ladder/stairs. I cancelled that other business and went with Brothers 3. They were straight forward without any "package" gimmics. The installer was great. The liner however had a manufacturer seam defect so Brothers 3 replaced the liner and the installer removed the defective liner and installed the new one at no charge. All is great. I always say a measure of a business is how the handle any problems. They were A++ in resolving this issue. No hassles and responded quickly. read more

Brothers 3 Pools - Hot Tub & Pool Near Me - Bethpage, New York

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Robert is an exceptional salesmen. I went in not knowing anything about pool and he walked me through it all and spent the time, unlike other stores. A pool is a big investment and Brothers 3 was amazing through it all. read more

When it comes to buying pool equipment there they promise you they sell the best and give you the best experience. When it comes to them selling you faulty equipment they tell you to deal with the actual maker/vender . They don't do anything to help you . STAY AWAY from BROTHERS 3 read more

We were very happy with the dig and construction of our semi inground pool. We were able to use our pool at the end of the summer and look forward to opening it this spring and really getting to use it! The team was there to answer questions and fix a few bumps that we had along the way. We will recommend read more

Brothers 3 Pools - Pool Twilight - Hot Tub & Pool Near Me - Bethpage, New York

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Brothers 3 pools really know the business. From day 1 walking into their store on Hempstead Tpke, Christine Kennedy was so attentive. It took me 1 years to make the decision and pull the plug (per se) and when I returned, Christine remembered me. The project started about 3 weeks later and while there was a lot going on in my yard, all the business partners involved had amazing communication amongst each other. I didn't have to worry about "what's next". The project went so smoothly; Christine was in the loop the whole time. She would touch bases with me via email, she followed up and followed through. I also want to give a shout out to Craig Clavin, he came to the site regularly to ensure the job was being done correctly and timely. They removed all the stress, ironed all kinks and allowed me to enjoy the outcome; you can't put a price tag on that. I HIGHLY recommend Brothers 3!!! 5 STARS Amazing job from beginning through end. read more

Brothers 3 Pools - OASIS - Hot Tub & Pool Near Me - Bethpage, New York

I visited a few pool builder locations and Brothers 3 Pools was the best one in terms of service, selection, and a nice showroom. They are packed, super crowded during both times I visited. Brothers 3 Pools has a great variety of products in their store at reasonable prices. Craig was fantastic in helping us choose the best pool for the yard and gave us a quote we could work with. The pool package comes with all the supplies to last at least one season and he included everything we needed with explanations for pool installation and decking. He was professional, knowledgeable, and answered every question I had. The cost of the pool is set at the time of purchase but pool installation date and cost of installation varies depending on the pool installer that is contracted out. read more

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From start to finish I could not be happier with our recent experience of buying a new pool. Jen was wonderful helping us get an outstanding deal on our pool. Delivery and installation of our new pool and Jen responding to any questions that I had. You cannot find a better deal or quality people than Brothers3 read more

9/3/22 Visited store at 12 pm. Patronizing, condescending and extremely rude sales person spoke with my husband, clearly sending a message that our business was not that important. Right off the bat used terms like" Let me educate you" and was very rude and obnoxious. We have no interest in doing business with this company, did not even take any contact information from us or ask our name or anything. If this is the sales person they have in their show room, clearly the management doesn't care that much. Threw out an initial quote out that is double a quote from another company. Those other companies also came to the site to view our property and give us guidance. Disgusted with the treatment by this salesperson. read more

I purchased a pool from Brothers 3 (Dan Levine) over the summer. My situation was tricky because I had purchased my house from a builder and the pool couldn't be installed until after I owned the house. I couldn't control the timeline of the install. Dan was fantastic, he walked me through all of the options with the pools he offers. I never felt any pressure to make a decision, in a few situations he talked me into spending less money than I wanted because he didn't think I would benefit from some of the options I was exploring. I priced this out with a few different pool companies and Dan was the only one who didn't bad mouth the competition, he just focused on the pro's of his products and didn't try and upsell me. I have to say the whole purchase experience was fantastic. The pool was installed a few weeks ago and the installation process far exceeded my expectations. Dan had recommended an excavator/paver company (CMC Industries, Chris Morrison) and electrician Power Moves Contracting (TJ). I have to say the team is AWESOME. It was really refreshing to discuss something with one of the 3 and find out the whole team discussed and planned. While the masonry work is ongoing the pool install is complete and I couldn't have expected a better experience and to be honest there is nothing I can suggest that they do better. I highly highly highly recommend Brothers and the team they have put together on my house. Dan has my contact information and I would be happy to discuss my experience with anyone considering buying a pool! read more

Very disappointed in Brothers 3 . I purchased a pool from them last year. I used all of their contractors to have my pool installed. Turns out the pool is 5 inches too close to my fence. Even though I gave Brothers 3 a diagram of were pool should be. Now I have to pay $2,250 to get a variance from the town . Brothers 3 response was i" it's not our problem " I will never buy anything from Brothers 3 again read more

I'm very satisfied with Brothers 3 Pools. They installed my in-ground pool, and they were with with me throughout the entire process. I even hired them to do my WEEKLY MAINTENANCE SERVICE after another company had been doing just the minimal and the wrong thing. Chris comes on a weekly basis to take care of the three C's for a pool: Cleaning, Chemistry, and Circulation. He has done it all, communicating with me on any updates. I don't have to worry with harsh chemicals, scrubing, nor worrying about the filtration system. I know my family and friends are in good hands and we can enjoy our lovely pool! Thank you Brothers 3 Pools read more

So I bought my pool from them Jim was my salesman the install etc went great but the true test is after the purchase he still knows my name and helps me with any question and his recommendations always work. Today my pump didn't start, I called Jim and he walked me through getting it to start over the phone. His advice worked like a charm. Now is it a temporary fix we will see but if I need a new pump I know he will help me out. read more

We just had our in-ground pool installed this year and the team at Brothers 3 was wonderful. They were always on schedule and did a wonderful job. Jen was incredibly patient and responsive to all our million questions and we really appreciated their continuous support. read more

Last year after having a 3 year old pool and heater, the heater stopped working. I called Brothers 3 for help, got nothing. Went to store, spoke to Jim our salesman, promised me to get in touch with company. Nothing, called several times, no call back as promised. Had to get my own contractor to fix it which was costly. Was not going to return but I did since it is somewhat close to my home. Since I had to buy a new heater (not from Brothers) I wanted to make sure I had the proper chemicals. $260.00 later, $65.00 for pool shock, I was unable to increase chlorine, and at 10:01 am I called the store for help, and again was told everyone was busy and someone would call back. Well, still waiting. Bought 2 bags of shock at $2.99 each at another pool company and one bag worked. Never again will I spend money in that store. I am going to try the owner of Brothers 3 to express my displeasure. read more

We had such a wonderful experience with Brothers 3 pool! We were scared of what the process would be to get a pool and Brothers 3 made it quick, easy and such a positive exciting experience! We couldn't be happier! read more

To be continued....in the process of having a pool installed i will reserve my review until the project is complete.

I bought an in-ground pool from Brothers 3 last year. Throughout the process I dealt with Dan Levine. Because of the pandemic I basically had to GC the entire project myself. Dan was very helpful and courteous throughout the entire process. After all was done ( dry well, excavation, liner install etc etc ) I was not happy with how the liner looked once we filled the pool. There were quite a few creases. The thought of having to 'live with the pool' looking like this was very disconcerting and worrying.... ( the install was not performed by B3 but by an external installer) .. The only way to deal with this was to remeasure the pool, manufacture a new liner, drain the pool entirely and re-install the new liner ) After speaking with Dan he assured me not to worry about it and that it would be dealt with at the end of the summer season. Truth be told I was sceptical ... But true to his word Dan dealt with this issue 120%. Brothers 3 picked up the 'tab' for both the remeasure of the pool and the new liner for the pool installer, Jack ( he was great too...) to re-install. The 2nd liner is perfect !!! .... We couldn't be happier. So all my worry was for nought in the end! Dan really pulled through and delivered like he said he would. For this reason I would give B-3 6 stars if I could. They made right what was wrong at their own expense to ensure their customer was satisfied. Give them a shout if you're in the market for a pool ( PS: I also did a lot of research and loved the Radiant Pool that they sell. Lifetime warranty, aluminum ( no rust ) etc etc ) ... check it out for yourself.... Thank you Colin W read more

This place is close to home and they have pretty much everything you need for your pool at reasonable prices. The staff provides good customer service and they honor military discount. So please patronize this business that supports our troops... read more

just want to make a huge shout out to Brothers 3 Pools. My pool was installed in 2018, and the entire experience was great. Their prices are fair but their work is worth so much more. On May 16, 2024 a tree fell during a rain storm. It landed across the length of my pool through my deck and down my house. The pool is still holding this massive 1000+ pound tree on top of it. Thank you again for a great pool. read more

Horrible business and customer service. My mother bought a vacuum from them that was faulty right away. They promised to have it serviced and fixed and strung her along past the warranty period each time with a different lie and promise "Hayward pick it up to service it" "We are waiting on the manufacturer" It has been lie after lie. They are unwilling to make any logical compromise and offered her an insulting $200 store credit after spending $2k on a top of the line machine that never worked. Christine who handles the customer service is abrasive and nasty - has spoken to my mother and husband in ways no employee representing any business should. Needless to say we will have to handle this legally but everyone should know to protect their money from this business. read more

If you're in the market for a pool can't go wrong with this company, I worked for them for a season. Danny is a Great Jen Christine rob Jim eD Craig Howard the.owner all respectful professional people that I seen personally go out of there way to help a customer. They sell quality products. I don't even write reviews for company's so this right here should just intrigue to shop with them. read more

First pool company in many years that has made my pool a pleasure to have. The company itself is good and it feels like everyone works together. The star is Chris, the one responsible for keeping my pool perfectly. His ability to make your pool summer a dream needs to be applauded. Thanks Chris!! And Brothers 3. Continued success! read more

We purchased the pool and we had installation done this passed Saturday. I can not say enough about Brothers 3 Pools. From the transaction to the installation everything was smooth as it could be. Dan was extremely helpful and accommodating, he was happy to answer each question (and we had a few!) We are extremely pleased and can not wait for the hotter days! Good job guys! read more

Two and a half years ago, we wanted to replace our existing pool. After meeting with three different companies, we decided on purchasing from Three Pools Pools. We sat down with Craig and Jen, and after me being in sales for 31 years, I know how sales people can be. There was no hard sale, they asked us what we were looking to replace our old pool with, and listen to our concerns. They pulled up a view of my property, and showed us what the pool would look like, once it was installed. They treated us like family and sent a salesman over my house on a Saturday night at 8:30 with 58 people in my back yard, to adjust the speed on the motor, another company would of probably told us to wait until Monday. Josh there head installer was fantastic, the pool came out perfect. His guys stayed late at night a few days, just to complete the job the right way. Fernando, from a company called Dr. Pavers did all the brick and Pavers with steps around my backyard, and pool. I would definitely recommend them to use if you are considering putting in a pool. Fantastic work. They are treat you like family read more

Brothers 3 Pools - Hot Tub & Pool Near Me - Bethpage, New York

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Great customer service. As a first time pool owner they have made the process very easy.

I'm not sure if I'm completely happy. Since pool company is bAcked up due to covid and everyone getting pools. Maybe that's why it's taking a long time to do job. Once pool is up I will be happy but at this time just dissatisfied Bc of all the money spent towards the pool. The prices change as you get install. Modified charges are being charged every week. I'm not sure if these are valid charges. They seemed to be very high priced in as per a landscaper but I have no options Bc I don't want guys to walk off job and not get done. I will be happy when pool is done but the extra expensive charges. I'm not too happy with them. At this point it is what it is. read more

I purchased a pool and installation from Brothers 3Pools in 2020 . The install went smoothly but the liner was faulty. With 2" of water in the pool I realized it was leaking. I called them and they sent someone to patch it and said that they would provide a new liner and install when they could get one. It took 1 1/2 years to get the liner. It was the end of the season so I covered the pool and called them in the spring. No one got back to me so I opened the pool and used it with a patch . At the end of the second season I realized the center section of the liner floor faded drastically different from the rest. I called in the spring and my call was never returned again. This year I called and pretended to be a new costumer for a liner install and then they called back. After talking to numerous different people and getting the run around I was told they wouldn't pay for the installation of the liner. I wouldn't recommend this place to my worst enemy. There word and warranties are worthless!!! read more

I am writing this review because I just read the last bad review, I was also taken by this company all they do is sell you a lie after you pay for the pool they give this sheet for a list of installers that you must use for the pool warranty which is also a lie, everything is a lie and then they blame you for everything, Jim there lovely sales person even called the cops on me and said I was harassing them after there installer they recommended did not install the pool to the proper depth. I also have spent over 35k and my back yard is still not done from last year. This is a bad business bad owner stay away and pay a couple of extra bucks somewhere else cause it's going to cost you double with them and a lot of headaches. Jim I hope your doing well, I pray you and your family never get taken by a person like you. read more

Brothers 3 Pools - Hot Tub & Pool Near Me - Bethpage, New York

After only four years, our semi-in ground pool purchased from Brothers 3 and installed by Sparkle Pool Service collapsed. The purchase price of the Pool was 11,544.65. The price was 2,709 to have it installed. We then spent an additional 17,000 to build a custom trex deck around the pool. After the Pool collapsed, we had to pay Sparkle an additional $550 to remove the collapsed pool and then we had to demolish our beautiful trex deck. Currently we are out 32,000, and climbing with estimates from landscape companies to fill in the hole and regrade/landscape the backyard at a cost of upwards of 3,000. In response to Brothers 3 comments: After closing the pool in the fall, there must have been a slow leak in the liner. We purchased a new liner for almost $900 from Brothers 3. Brothers 3 told us to call Sparkle to fix the liner. It took us over a week to hear back from Sparkle as the pool continued to drain and eventually collapse. This is a pool that Brothers 3 claims to be a "semi-In ground," but obviously cannot be installed at any depth in the ground. Brothers 3 and Sparkle are commenting on an engineers report from our homeowners insurance that they have never seen or read. Their information is false. It clearly states defective, not up to code installation. All we were looking for was a new pool installed at no cost to us. We are told we have to pay again to reinstall a pool that we paid to have installed once already at a cost of $2,000. We were not looking for anything else. We do not want anyone to go through the same experience. read more

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I bought my pool here 13 years ago and never had a problem. They have great customer service and are very helpful. I needed a new pump and liner in May the curbside pickup was excellent. They also go out if their to help when shopping in the store. I know this is a tough year for all businesses. I appreciate all the hard working retail people during this crazy time. read more

We purchased a semi-inground pool in April. Not only did they call us back when they were receiving close to 500 calls a day, but they returned our calls and answered our questions almost immediately, every single time. Once the pool was up and running, (newbie pool owners) Dan explained how to run it and even gave me extra supplies free of charge to help me remedy my start up mistakes. I couldn't be happier with this company. They came highly recommended on Facebook and I can clearly see why. read more