We purchased our pool (15x26 semi-inground) from Brothers 3 back in 2021 when the "staycation"…read morebecame the norm, as covid shut down the entire world. The purchasing experience was a breeze and they provided information on different excavators, etc. for us to choose from. Back then, Jen and Craig were a HUGE help with us, as we were novices in the pool buying world at the time. Fast forward to 2026 and once again, Jen and Craig really came through and helped us out with purchasing a new/replacement pool liner. Jen is amazing. She's super nice and friendly. She's knowledgeable and has a great sense of humor! Craig went out of his way to make sure we got the liner delivered right to our door, as it was out of stock in their showroom on the day we went in. He doesn't know how much we appreciated him doing this. I highly recommend Brothers 3 if you're purchasing a new pool or hot tub (they have some AMAZING hot tubs and hopefully I'll be able to talk my hubby into investing in one eventually!!!). Thanks for a great experience!!

Purchased above ground pool in 2025. When we removed cover at start of season, the stanchion cover…read morecaps were all broken, some hardware was missing. We contacted Brothers III who informed they were not responsible for the defective parts, damage was caused by extreme cold over the winter. We had another pool for 29 years and never had an issue due to cold winter weather. We had no choice but to purchase the replacement parts which were discounted by 40% leaving an expense of $274.00 which we feel should have been absorbed by either the manufacturer or Brothers III. In addition, the time and labor necessary to replace the parts will be a burden. It is very disappointing to make a large purchase and find that the seller's response to defective parts is less than accommodating. I would avoid purchasing anything from Brothers III Pools.

They have everything and are very helpful. Anything you might have is in stock and on the shelves.read more

Island Recreational We recently purchased one of your pools from the Deer Park location. This was…read moresuppose to be completed on Friday, July 24th. The pool was installed and water filled the next day. I was assured by both representatives on a customer service call and in store that someone should be coming back to finish the installation. We have proof of purchase to show we were in store on the 25th. After days of no response and unanswered support calls we received a call from the installation team stating we never purchased the installation plan with filter. Note this was NEVER mentioned prior to today. I received another call from a store Supervisor in which stated I can either pay the additional fee of $199 or come into the store for them to show me how to put this together as "it is easy"! Not only was this not an easy task their demonstration filter was setup incorrectly to cause further confusion. As a result of all this poor communication and lack of accountability 4 days later my new pool is showing signs of algae. Plus a mess left by your installation crew. I don't believe this is any business standard of excellence. This poor service makes me regret this purchase. I have small children disappointed that they cannot go into a pool that was purchased. Money is not easy to come by as it was worked hard for. Again this is a huge disappointment.

Wow. This place is next level with customer service. I came in to the store apprehensively and left…read morewith a hot tub and my experience that exceeded my expectations completely. Jeff was my salesman. He was extremely patient and very educated on the variety of options available to me and was cognizant of my financial concerns as well as my timeline needs. He was not pushy or overly forceful. He answered all of my questions and I had such faith in him and in the company I bought a hot tub that I cannot wait to receive!! This place is top notch. I wholeheartedly endorse the hot tub Factory. Warmly and contently Pamela J Keefer ,

Very happy with salespeople, explaining chemical requirements and maitenance. Bought on a sale and…read moregot the biggest Jacuzzi..love it love it

We have been utilizing Long Island Swim-Pool Service for the past 9 years, and am about to enter my…read more10th season. First of all, the OPENING/CLOSING service has been exceptionally efficient. Upon opening, when issues arise the technicians were quick to resolve any issues without need for secondary visits. The closing is equally as good. The weekly cleaning and chemical balancing usually leaves us with a crystal clear pool. Again, a testament to the technicians ability and care. Over the years, we had a few major issues with our in-ground pool as well. Dario was always quick to respond and help to oversee repairs and helped with recommendations for 3rd party contractors (concrete repair and marble dusting ). We consider the pricing to be fair as well. In all, we would highly recommend this company to anyone requiring service for their pool. David & Diane Lim

Do not use this company, Barry lies and makes excuses for his sloppy work. They left my property a…read moremess. Find another company, don't risk this happening to you!!!! Most unprofessional company I have ever dealt with. Good luck!

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

We are into our 8th year of home ownership, having undergone a full gut renovation of our home, new…read moreroof, siding, deck, HVAC, electrical, plumbing, home additions/ extensions etc, we've had at least a dozen contractors working on our home over the years-most were great- some ok, and a maybe one bad. Pete and the team at Gus Pools are hands down the best contractors we've ever worked with-- period. Honest, reliable, incredibly responsive and fairly priced. (In fact their prices are too reasonable and should be raised!) Just nice, decent folks you don't see much of these days. His recommendations were also fantastic- we used his mason, Eddie who was also amazing. And his architect Genarro Finelli. I saw some negative posts by a few haters about not being able to get Gus to service certain people's pools, because they weren't built by Gus. That just motivated us to have Gus build our pool so they could service it!

Gus Pools just opened and serviced our pool for the summer! It's our second summer with this…read moreamazing pool from Pete and Bonnie and the team at Gus pools. Thank you!!

Top notch business!! Another local business recommended…read morehere, (which I never knew existed), for some hard to find lawn sprinkler parts, Super quick and knowledgeable staff. I described to the counter person the parts I needed, and within minutes he returned with every item. And I received some valuable advice as well, Super courteous, helpful, and knowledgeable staff and reasonable prices as well. I recommend GPM for all pool and sprinkler supplies!!!

Ray and Jay are great! I bought my big green egg from GPM years ago and have been back to them…read moretwice for warranty items and purchasing BGE accessories. They are incredibly knowledgeable, responsive, and really friendly. Ray is so nice that when I told him I couldn't get to the store before closing, he offered to meet me on my way home from work and gave me the parts after hours. You really can't beat that service!

Did a good job with vacuuming , good service and availability. Thanks! My pool is clean now!read more

Need to get my pool serviced at the last minute for a party over the weekend. Jose showed up within…read morethe hour, did a fantastic job and took care of the chemicals as well. Couldn't ask for a more hard working, honest, and helpful guy.