It genuinely saddens me to write this review because my first experience at this office last year was exceptional. The dentist and hygienist were both attentive, compassionate, and made me feel heard, something that had been missing from many of my prior dental experiences. After taking a few months away due to personal circumstances, I returned about five months later for a routine cleaning with tooth pain, hoping for the same level of care. Unfortunately, this visit was overshadowed by a very negative interaction with the office manager, Tania. While I understood and was not upset about an outstanding balance caused by an insurance issue, I was disappointed that it took several months for this to be brought to my attention. More concerning, however, was how the situation was handled. During our conversation, Tania asked my age and then began speaking to me in a noticeably condescending tone, repeatedly addressing me as "girl" rather than maintaining a professional manner. The discussion about the insurance matter became increasingly uncomfortable, as she then decided to bring my mother into the situation due to her being the policy holder. In every professional way, I expressed that she does not know me or my mother, nor does she understand the nature of our relationship. Despite this, she continued making assumptions and stated that although she is close with her own daughter, she would still cash a check without telling her. At one point, I asked if I could step away to speak with my mother directly. When I returned, I explained that I was willing to pay the balance and was simply waiting for my mother to send me the funds. In response, she made an additional remark stating "oh girl yea your mom definitely cashed that check and doesn't want to tell you" which I found inappropriate and unprofessional. When I ultimately asked to cancel my appointment due to both the unresolved insurance issue and discomfort with the interaction, I was met with further unprofessional comments, including suggestions that I should simply pay out of pocket or just ask my mother for money. As someone who works in healthcare, I found this experience particularly disappointing. Patients should be treated with respect, professionalism, and without personal assumptions. While I still believe the dentist and hygienist provide excellent care, this interaction has made me uncomfortable returning to the office. I hope this feedback is taken seriously, as no patient should feel diminished during what should be a supportive healthcare experience. read more

More than 5 stars!!! What an amazing doctor! What professional, kind staff at this practice. Just wish we had met him earlier. Thank you Dr. Goldring. You are the absolute best!!! Giovanna & Don read more

Just had a cleaning and as usual Judy did a terrific job. My wait for appointment was minimal. Dr. Golding always keeps me informed of how my older crowns are doing and gives me an honest assessment. read more

Judy, my hygienist listened and understood my concerns. She was very thorough and understanding. She was so friendly and made me feel comfortable throughout the x-rays and cleaning. Dr. Goldring was very friendly and knowledgeable. He also listened to my concerns and understood me. He didn't try to sell me on procedures I didn't need. The office was very clean and the receptionist was welcoming. I'm glad I found a dentist that I can trust. I will recommend this practice to my friends. read more

I've been going to Brookstone since 2014 because I fell and basically lost my 2 front teeth! Dr. Goldring and his team helped me immediately to reconstruct the damage and made amazing implants for me. They were careful on levels of pain, patient and caring. Judy is my go to for my cleanings about every 4 months. Every member that works here is so kind and the best part, real people that feel like family. Highly recommend working with Brookstone for your dental needs! read more

Dr. Goldring and his team are all so wonderful. I started seeing him in 2021 after not receiving great care with another provider in town. He corrected the work from the other dentist and has provided exceptional care since then. I have never waited more than a couple of minutes to get seen. Booking appointments are easy and typically can get seen the same week. His team is fast and efficient and always thorough about discussing care plans with patients. read more

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Dr. Goldring at Brookstone Dental Care is dentist we all need! As a stage comedy hypnotist, my smile is my greatest asset, and I trust Dr. Goldring to keep it sparkling and stage-worthy. From the moment you walk in, you're greeted by the friendliest dental hygienists. They make the often nerve-wracking experience of a dental checkup feel like a day in the park. Dr. Goldring is not just a dentist; he's a smile maestro, a dental virtuoso. His technique is so gentle that it's almost hypnotic (maybe I should be taking notes for my own performances!). He's the only dentist I know who can make a root canal seem like a comedy sketch. I almost expected a drumroll after every successful filling. Once Dr. Goldring starts working on your pearly whites you will see why he stands out over everyone else. My smile has never felt more appreciated. It's like he's conducting a symphony, and my teeth are the star performers. I half-expect him to break into a dental-themed rendition of "Smile" by Nat King Cole as he finishes his work. As a stage comedy hypnotist, my smile means everything to me. It's not just a set of teeth; it's my trademark, my calling card. Thanks to Brookstone Dental Care, my smile is always ready for the spotlight. If I had a nickel for every compliment I receive on my teeth, I'd be rich enough to hire Dr. Goldring as my personal dental comedian. In conclusion, if you're looking for a dental experience that's not only top-notch then Brookstone Dental Care is the place to be. Dr. Goldring and his team have turned a routine dental checkout into something you will be happy you did, and my smile couldn't be happier. Five stars, two thumbs up, and a standing ovation for Brookstone Dental -- they're the true dental rock stars! read more

Who knew going to the dentist could be so fun? And if you know me, I am terrified of the dentist. Brookstone Dental Care is the kind of place you actually look forward to visiting! The staff are so friendly, they make you feel like you're hanging out with a group of cool friends rather than getting your teeth taken care of. The waiting area is like a spa, with comfy chairs and relaxing music. They even have complimentary snacks and beverages for when you're done with the dentist I assume. I barely had time to warm the seat before they called me back. As for the dental work itself, it was painless for the most part and quick considering what I needed done. I'm no longer afraid to visit the dentist now because of such a great experience. Having my teeth pulled, cavities filled and deep cleanings at Brookstone Dental Care, I can't imagine going anywhere else. It was such a good time, I almost forgot they were sticking sharp objects in my mouth! read more

Great care great people in all they do for you while you are there. Thanks to all staff

Everyone at Brookstone is so nice and genuine!!! It's like walking into your favorite bar where everybody knows your name. But you walk out with clean teeth. read more

Staff is all Smiles! Excellent customer service. They call before every appointment and leave courteous reminder messages. During cleanings and procedures they are attentive to patient body language and checking comfortability read more

I HATE the dentist. Literally HATE. However, my last dentist failed me big time and I was having a couple issues so thankfully I ended up going here. I have found my new dentist. Judy is an angel and everyone else was fantastic. Highly highly recommend. read more

I have been flying in from other states ever since I met Dr Goldring and his team. Usually from Houston, last week from Chicago. The Dr and his team are friendly, efficient and the experience is unparalleled with anybody I have ever been to before. Thank you all! P. S.: Love the Birthday cards you guys send every year! See you January read more

Got my second wisdom tooth out here yesterday. They are always professional, and fast!!! I was in and out in an hour. They always have appointments available too, unlike other dentists. read more

I have lived with my insecurity of having bad teeth for years dating as far back as junior high school. I was afraid to smile because all I would focus on was the embarrassment of my bad teeth. I had a double tooth on my lower and upper set. They were crooked and stained. I adjusted my pose in pictures where I wouldn't show my teeth. As my life went on and I grew older I avoided pictures where I had to smile. I spent less attention to my teeth and tried to focus on other things in life, but was always reminded of my embarrassment when I would go to brush or caught a glimpse of myself in the mirror. Things changed when I met my future wife. We were in the Airport talking as I waited for my flight back to California and the subject came up when I wouldn't smile in pictures. I share with her my insecurities about my teeth. After I moved to Phoenix to be with her, she mentioned that I should find a dental group to schedule our cleanings. I thought to myself, "They're going to need a lot more than a cleaning for them to look good!" I made the appointments and we went in for our cleaning. That is when we met Dr. Goldring and The Brookstone crew and everything changed. He saw the condition of my teeth and assured me that they were repairable. The same day Brookstone Dental worked up a dental plan and timeline to improve my dental health and fix the appearance of my teeth. My wife and I agreed to the plan and everything was set in motion! I was a journey starting with removing my double teeth that had been an eyesore for years. We worked on improving my dental health with cleanings and other necessary upkeep and before I knew it, I was in braces! I immediately became more comfortable smiling and my wife repeatedly told me what an awesome smile I had. Over the next couple years, during my cleaning and adjustment visits, Dr. Goldring assured me that I may not notice the little changes my teeth are making in the right direction. However, I did notice the change and I was excited and encouraged to make sure I was always taking the best care of my dental health. About a month ago, the day came and I finally had the braces removed. I looked in the mirror and saw a different person looking back at me. This person was much better looking, had confidence and an awesomea good smile! I'll tell anyone who asks about my smile, its by Brookstone Dental and my loving wife. I would recommend Brookstone Dental to anyone looking for a top notch dental group. Dr. Goldring is a A1 person professionally and personally. I love his "bedside/dental chair" manner. He is empathetic, communicative, and I never feel rushed, as well east the entire group at Brookstone Dental. I would give them more than 5 stars, but thats all they allow. read more

I have always had anxiety about dentists and have had several bad dental experiences. Having just moved to Phoenix from California 8 weeks ago I needed to find a dentist fast to help with my toothache. I can't say enough good things about Dr Goldring and the staff. Kind, honest, compassionate and a beautiful office! From Sierra and Tonya and Shawn I felt this was a great choice and Dr Goldring put me at ease and gave me options. If you are looking for a new dentist you need look no further. So happy I found you!! read more

Unfortunately, one of my old fillings (not from Brookstone) started decaying under the filing and required a root canal. I was dissatisfied with my previous dentist and found Brookstone via Yelp. My very first visit was preparatory to a root canal... so not exactly ideal circumstances. Fortunately, Brookstone totally took care of me. Root canal went off with zero issues. They even used 3D imaging to make my new crown. Which is a small thing, but I'm a tech need and I liked that. Plus, it worked way better than my last old-school crown. In the end, I'm back for my regular check-up, and Brookstone is my read more

Glad I found Brookstone Dental. They are very timely with all of my appointments and everyone in the office is super friendly. It is conveniently located on Tatum just south of Bell road. I love how they provide refreshments in the waiting room and their recent remodel is really beautiful. They are also really good about explaining all that complicated insurance stuff and have provided me some cosmetic options but never pushed me to do anything I'm not comfortable with budget wise. read more

Brookstone Dental Care - General Dentistry Near Me - Phoenix, Arizona

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If you're terrified of dental visits but know you have to go, this is the place for you. The customer service is second to none, from front desk to financial counselor and everyone in between, they couldn't be nicer or more helpful. Dr Goldring is approachable, friendly, professional and supportive and I trust him completely. His staff is obviously handpicked for their expertise and friendliness. You feel like they all have your back when you walk in and Felix and Judy and Shawn and the financial counselor are 4 in a million. Couldn't recommend them more. read more

Dr Goldring and his staff are great. A dentist who really cares and is knowledgeable. I highly recommend the Brookstone dental team to anyone looking for an awesome service in the Phoenix area. They offer a full slate of services and payment plans. Check your insurance network and if they're in your network (I use Delta) then take your family and see for yourself. read more

I recently moved to AZ and selected this dentist for my dental care. All I have to say is that the doctor and staff are outstanding. Always polite, courteous caring and efficient! Definitely recommend going there! read more

Just had my second appointment with Brookstone Dental. Everyone in this office is fabulous! Judy takes time to get to know you and always has great little tips to ensure you're taking good care of your teeth. Dr. Goldring is personable, and will never recommend a treatment/procedure that is unnecessary. I highly recommend this office! read more

Okay quick background: I am starting Invisalign this year and I was recommended to see a dentist for a cleaning, now this week is the first time I have been to the dentist in YEARS and I'll admit I'm looking forward to going back and I will be going back. No cap Judy took such good care of me here at Brookstone Dental, not only did she take the time to get to know me before I got my cleaning but she also gave me the run down of what she would be doing beforehand, showed me the tools that she was going to use and what they do--she even gave me a blanket because I was cold, and that meant a lot because usually my experience has never been like this--which is probably why I stopped going to the dentist--but at Brookstone I felt like I was being taken care of and educated, I've learned a lot about oral health within the past two days than ever before. They also have snacks! Anyway, I did a two-day deep cleaning and I can truly feel (and see) the cleanliness, my teeth are so clean and good looking I don't even want to eat anything--like I do but I don't. I'm very grateful and excited for my teeth journey. Thank you guys! read more

I have gone here the past few years and this dentist and all of his staff are always simply amazing. They are always kind gentle and caring. I will never ever go to any other dentist! Thank you so much Brookstone Dental for giving me a great smile, and for making me smile every time I come in! read more

I've been coming here for over 4 years now and absolutely, whole-heartedly recommend this place to anyone looking for a dentist. I've had fillings and cleanings since my time here and have been completely satisfied with the service. Dr. Goldring is attentive and genuinely cares about his clients. The staff is friendly, always smiling and happy to accommodate your requests. Check them out if you're looking for a single service or a regular dentist. read more

First time patient last week and wow, what a great office to go to. From the moment you call to schedule your phone call is answered right away with the lovely Seira. She is very patient, kind and accommodating to get you set up with an appointment (thank you for also obtaining xrays from my last office a year ago since my insurance wouldn't cover them for another two years). When you get to the office to check in right away you feel at home with their inviting and beautiful decor (I will attach some pictures). Judy was my Dental Hygienist. She took care of my cleaning and made me feel comfortable with her bubbly and warm personality, we talked about everything really. Dr. Matthew Goldring went over all my options for my dental care and didn't pressure me into doing more than I should. Tania the office manager went over the break down on what I would be paying. She went out of her way to get me any discounts I could to make what I owe a little less and I very much appreciate it. Thanks for the outstanding customer service. Not many places these days has that and most offices you go to you feel rushed and an inconvenience to them. Thanks for making it a pleasant experience for me. read more

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Generally I do not give reviews but I felt I will not do justice to them if I do not share my experience. I was blown away by professional yet caring & generous attitude starting with warm welcome, great service performed and even billing experience. Every appointment goes smoothly and done with great care.. Dr Goldring discussed every minute details with me and also gave me advise that saved a few dollars for me. They took free x-ray too. As other reviewers said - they cared about me as a person, not a payment. I would definitely recommend Brookstone Dental to anyone who needs dental work. read more

I have been using Brookstone Dental for about five years and have received excellent care. Dr. Goldring, hygienist Judy, and staff are knowledgeable and explain all steps beforehand. I go twice a year for teeth cleaning and also had a couple of crowns replaced. This is a friendly practice with a hometown vibe that will keep your smile looking good! read more

I have been to a few dentists in the Greater Phoenix Area and this one is by far the best. Very clean facility, very short wait times, and they do excellent work. I had a crown put on over a year ago and it has held up great and given me no complications. Plus, the staff is very friendly and outgoing! read more

Dr. Goldring and staff are awesome. I received excellent care for teeth cleanings and new crowns. I highly recommend Brookstone's excellent dentistry. read more

I was in Scottsadale last month and made a spur-of-the-moment decision to get my teeth whitened for my upcoming nuptials. A friend suggested Brookstone Dental, so I made an appointment (they were excellent on accommodating my schedule). The results were fantastic. My teeth were noticeably (but not shockingly) brighter and I could not be happier with the results. Excellent staff there as well and the office itself - very modern; very hi-tech. I wished I lived in Az to go there regularly. read more

Brookstone Dental Care - Before whitening. - General Dentistry Near Me - Phoenix, Arizona

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Dr. Goldring is a caring experienced dentist. He took time to explain what needed to be done and together came up with a plan for treatment. His office has state of the art technology to insure you get the best dental treatment possible. The Dr. and his staff made me feel very comfortable, something I have NOT experienced very often in the valley. I feel so relieved to have finally found a dentist that I trust and takes pride in his work. Definitely a five star business! read more

Been going to Brookstone for years, have always felt well cared for. Dr.G is awesome, obviously caring and honest. In the past he has done both cosmetic and more need-based stuff on me (root canal, etc), both with good results. My front crowns have me smiling for pictures with more confidence....a good thing for sure. The staff always looks like they love working there too, which says a lot to me. I thought it was time I left a review as they have been taking care of me for awhile with no negative incident. Good stuff here....and I am critical. lol. --Mel read more

Dr. Goldring is the man who runs the place, and he's fantastic. I had a great experience there getting my wisdom teeth removed. I've never had a surgery of any kind before this and even though this one is fairly minor I was still nervous. I do NOT like being stuck, stabbed, or otherwise cut at all. I had no problems. Dr. Goldring is obviously very skilled and also loves what he does. He seemed to really care about putting me at ease and everything went smoothly. Before I knew it, I was out the door (minus 4 teeth). The staff overall were very friendly, professional, and all clearly part of the same team, which was cool to see. The facility is clean and organized. Brookstone is quite the drive for me from Chandler, but I think it's worth the extra drive to get there because I know I'll be taken care of. read more

The dentist and assistants are good but there overcharge. I went in for a cleaning. I told them that I need them to stay within a certain budget based on what my insurance would cover. They insured me that would be no problem. My initial copay was $95. I was later bill for an additional $150 making my total out of pocket - with insurance - for a cleaning $245. read more

Dr. Gold ring and his staff are the upmost dental practice I have ever encountered. Before Dr. Goldring sets foot in the treatment room for his dental assistance are highly experienced on getting almost half the work done. They are also very knowledgeable in their field and I have never encountered this before. They are amazing they are proficient they are the dental practice you need to be involved with. read more

Matthew Goldring is not just a great dentist, he is an outstanding, upstanding person. He is obviously highly skilled at his practice and deeply cares about his patients. He checks in with me each time I see him... he genuinely cares about how I am and what's going on. He doesn't just plow ahead and treat me like I've seen other doctors do... where you feel like a piece of meat on a conveyor belt. Dr. Matthew has heart and skill. Most of all HE CARES ABOUT WHAT HURTS AND DOES EVERYTHING HE CAN TO NOT CAUSE MORE PAIN. Thank you Doc Goldring! You're a gem. I couldn't recommend you more highly! read more

I agree with the first two reviews!!This is the worst dental office ever. The office staff had me leave without a ride after being under gas for three hours. I was found walking north on Tatum full of blood and crying. Thankfully my daughters drove past me (they were going to the dentist office to check on me.) This dentist didn't inform me the consequences of doing full dentures at 37, I suffered from malnutrition as a result from not being able to eat. Still cant eat over a year later. Dentures don't fit. life ruining dentist! read more

Being a New Yorker I can be very demanding when it comes to the care I receive. Dr. Goldring is exactly what I was looking for on a recent trip I took to Scottsdale and found myself needing a dentist. Dr. Goldring is knowledgeable, professional, compassionate, and an excellent dentist all around. The office is wonderful, convenient, and the staff is very welcoming. I feel very happy to know that on my recurring trips to Arizona, I can see Dr. Goldring. read more

I took my husband to Brookstone Dental because a friend of mine recommended them. He was having a massive tooth ache and needed to be seen asap. DR. Goldring and his staff are awesome! They were able to get him in that same day and pulled his tooth. There price was reasonable and even worked with me on a short payment plan. They were professional and super nice. The Doctor even called the next day to see how he was doing. I will definitely be going back to see them for myself. read more