I have no words! Dunn Orthodontics is beyond amazing. I decided that I wanted to fix my bite and overall smile once I noticed it wasn't correct. I searched for many orthodontist in the area and Dunn had the best reviews on care and overall positivity for office staff. There was a great deal with the retainers and I tend to lose things frequently. I got a new job in Kansas City, but I was in the middle of my treatment. Instead of switching to an office closer I chose to stay with Dunn and it was truly a great decision. I had such a great experience with the staff, Dr. Dunn, and all of the friendly faces up front. Thank you Dunn Orthodontics for transforming my smile and treating me with such outstanding care! read more

Dunn Orthodonics did a great job helping me to figure out the plan for my teeth and overall health. The team is professional and everything went smoothly. The 2 years went by very fast and I actually got my braces off a few months ahead of schedule. I am grateful for the good experience I had here. read more

I have been with Dunn Orthodontist for 15 years and would not go anywhere else. They have provided excellent care for myself and 4 children throughout these years. I highly recommend Mathew and Courtney Dunn for all your Orthodontic needs. The office staff are friendly and quick at getting you in for any emergencies. I will be bringing my grandchildren to Dunn when it's their time for braces. Shanelle Mayerhofer read more

The service at Dunn Orthodontics is unlike any other. The staff are professional, knowledgeable and very nice. Everyone at Dunn Orthodontics encourages our children to take care of their teeth. My son Cam's teeth are amazing and we definitely recommend Dunn Orthodontics to everyone we know. read more

I just finished my treatment and had a GREAT experience from beginning to end. Everyone from the receptionists to the Dunn's themselves were very friendly and helpful. I love that they have multiple locations. That was a huge plus as I loved in the middle of treatment. And oh ya my teeth look great! I can't recommend this place enough! read more

My experience with Dunn Orthodontics has been great! The ladies at the front desk are always super friendly and polite. The environment is always super clean every time I visit. And my wait time is normally pretty short which is great! I do hope they bring the dipping dots back at some point though! read more

My family has been with Dunn Orthodontics for over 6 years and many more to come. We completely trust Dr. Matt and Dr. Courtney and all their staff. Very clean environment always feel welcomed and appreciated everyone's positive attitude! read more

Everyone at the office is so nice, professional, and courteous during every interaction. The front staff is friendly yet highly professional - you don't overhear any complaining or gossip and it makes for a nice waiting room experience. The assistants are always efficient and knowledgeable and the orthodontists are amazing! My son's overbite was extreme but his smile turned out beautifully. We couldn't be happier with our treatment - they are the best! read more

Went here for a consultation for my son. The front office people were trashy and rude. They told me that it would be $6,000 to continue his invisalign treatment. This after he had already done it for an entire year. They wanted me to pay for something he "might need". The doctor barely stopped by and that was only after waiting in some room forever. This place is about the money and not the patients. The doctors have pictures of themselves giving speeches and meeting Tony Robins everywhere. Self involved much? Don't waste your time. read more

After getting a few different consultations for my daughter's braces, Dunn was the clear choice for us. They have given us thoughtful, professional input and service throughout- even prior to becoming a patient. My daughter needed some periodontal work prior to getting her braces removed; Dunn educated us about this at the initial consultation, so we knew it was coming. When the time came, they provided us an excellent, convenient referral. We also appreciated the choices of offices, the professional and helpful staff, and the retainer program!! The final result is simply beautiful, and my daughter is thrilled. We could not recommend Dunn more highly. read more

I recently attempted to see Dunn orthodontics due to my permanent retainer coming unglued. I reached out and historI ally they've been nothing but good. I informed them of the issue and the fact that the metal retainer has now begun to dig and cut into my tongue. I was told that since I have an outstanding balance that they cannot reglue my metal retainer. This was extremely disappointing and disheartening as I feel they are now leveraging my oral health and safety over money. I have been paying my outstanding balance via a creditor and informed them of this but they stated they themselves would have to be paid instead of the creditor which does not make any sense. I'm in extreme pain and feel that my health and wellbeing is being dangled due to money that is already being paid. this is not what I believe Dunn to stand for and very sad and also I'm not sure what to do with my issue with retainer stabbing I to my lower mouth. read more

Everyone was so lovely. Kindest staff. Was able to come in same day appointment after my dog chewed up my retainers. 10/10 recommend!

Great employees and amazing customer service. I didn't get my braces here but Katherine helped me out getting some wax as I was in so much pain. Work is close by so I was able to find ortho wax to ease the pain. Highly recommend this place. thank you! read more

I have used Dunn Orthodontics for both of my children's braces and I would highly recommend them to anyone. It's such a professional and friendly environment. And - most important - the end results were great! They always have great appointment times and stand by ready to help with any questions or issues. The staff is fantastic, and my children always felt very relaxed and comfortable there. Great experience. read more

Staff was friendly, professional and efficient. They spent time explaining the procedure without wasting time on things I already knew. Dr. Dunn was warm and approachable. Spent time going over options and timeliness. I would recommend this practice to everyone. Thanks for making it easy. read more

If I could give minus 1000 stars, I would. Their office on Bethany Road was disgusting! They kept touching instruments, then patients, then other items, then patients mouths again! Dr. Matt argued with me about that they did not have to be sterile. I said I understood but that does not mean he and the staff get to touch all of these unclean objects then put their hands in patient's mouths! It was more like a factory and were not even greeted. We were also overcharged for services NOT rendered (currently going through an insurance investigation and will file a complaint to the Attorney General if we are not reimbursed by June 10th, 2022). We decided to end care with them after only the first visit because it was so bad. They actually charged us to keep the braces on AND to transfer to care to another orthodontist! There are SO many other wonderful doctors out there that will treat your loved one with cleanliness, respect, and not overcharge you. ANYWHERE is better than at Dunn. We are DONE with DUNN! read more

I came in for the first time to Dunn Orthodontist and was very pleased with the welcoming of the team, receptionist was amazing gave me some options tat would work best for me to choose from I decided to put on my first set of braces ever. Analisa was amazing she spoke to me through every step of the procedure while putting on my braces. Dr Matt Dunn came to adjust and was very friendly. Very happy with the whole procedure. I totally will recommend my friends and family to Dunn Orthodontist. I was very comfortable and very pleased with everything. read more

I first found Dunn orthodontics online when searching for somewhere to get braces in Phoenix. All in all, my treatment took 18 months and I had a really great experience. This office is located on 16th st and Bethany home. There is lots of parking and it's right off the freeway. I didn't even get any quotes at other offices because I was so comfortable after my initial consultation. We worked out an 18-month no interest payment plan. I got porcelain clear braces on top and standard on the bottom. The technology was also really impressive, as everything here is state of the art. Everyone here is so nice, from the front desk to the doctors themselves. They really take the time to make you feel special by putting your name on the board for your appointment. Even when I broke my brackets, they were always happy to see me. Especially Melissa, the sweetest girl. I would definitely recommend this place to any other adults or kids in need of braces. read more

I chose Dunn Orthodontics because of the convenient location and positive reviews. Well, they were right. What a great place. They have this welcome board in the lobby and both of my kids names were on it welcoming them to the office. VERY NICE TOUCH. The evaluation process was very thorough and the payment plans very straightforward. I would highly recommend Dunn Orthodontics! read more

The whole point of me getting braces and paying that large lump sum of money was not just to get straighter teeth but to to have great communication to what will be happening during my journey and that didn't happen. I was told before placing the beaces on that I wouldn't have to have any extractions but what I was NOT told was that after everything is taken off that my top and bottom teeth will be extremly flared. when it comes to my smile I wanted everything perfect (which is why you get braces) and the flaring was just something that was not communicated now Ive paid all this money and have to live with it. I had to go back and ask why my teeth are pushed out. she says it's because I didnt have any extractions. as the doctor, you told me I didnt need any. read more

Dr Dunn and all of the staff have been great. Appointments are on time, and care has been really good. Great communication in listening to our questions and concerns, and giving us understandable information. read more

The staff at Dunn Orthodontics is courteous and helpful. The office is always impecable and they work with impressive state if the art equipment. They are able to work with your budget to find the best payment plan. Staff is knowledgeable, efficient and punctual. Dr. Courtney and Dr. Matthew are compassionate and professional. Melissa is so sweet and courteous. I had an exceptional service every single visit! Thank you Dunn Orthodontics for the amazing results. I am loving my smile now!!! read more

I give this office one star just because they weren't straight forward as being contracted with United Concordia. When I called to make appointment, it was the first thing I asked if they were contracted with United Concordia and lady that answered the phone told me they were contracted with United Concordia. Fast forward few months, I find out they are not contacted with united Concordia. I called Dunn Ortho and they said they accept United Concordia and they work with all PPO and give good pricing. This is not what I was told initially when i made first appointment. I dont understand too much about insurance policies etc but I believe most people don't understand much either. Ultimately, its my fault for not veryfing if United Concordia was contracted thru their concordia's website. Now , we still have a balance and I already paid more if I would have gone to an ortho that was indeed contracted with United Concordia. It doesn't make sense that a consumer would want to pay more out of pocket for same ortho service with another ortho is contracted with United concordia. I explained this to the man that answered the phone today and I was told that they can't help me and I still owe them. The office manager is supposed to call me back. All this could have bern resolved if this office would have told me up front on initial call for first appointment that they weren't contracted with my insurance and I would have not been dealing with this. Hoping for the best once the manager calls me. read more

After initially consulting on teeth straightening many years ago, I was told that having my jaw broken and reset would be part of the process. Matt and Courtney said otherwise. I'm on week #4 of my Invisalign treatment and I am shocked and amazed as to how far my teeth will have moved just at week #40. Thanks out to Matt, Courtney, Stacey and all of the Dunn staff. read more

Appointments are always on time and efficient. Team members are always courteous and helpful. Dr Dunn is professional and so great at what he does, as well as being considerate, compassionate and generous. Thank you! read more

The Dunn crew has been positive, supportive and thoroughly professional throughout treatment. Our child is very nervous but was always put fully at ease by the Dr and staff. We love Dunn! read more

Both boys with braces for the last few years and the Dunn team is always great! Always great service and follow up! Would recommend them to anyone. read more

They are so sweet and so quick every time I come in! They always give me a notice the day before through text and I love it! Full of information, and answer all the questions I have. If you ever need any new brushes, wax, rubber bands, floss, they got you! AND I got a free 2 piece whitening gel for letting y'all know how they do! DUNN 10/10 recommend read more

They advertise free consultation! The reality is that the Doctor don't even take the time to stop by to say hello. Apparently the lady that goes over the cost of the treatment is the one that goes over the diagnose that is needed. Very disappointing! read more

Dunn Orthodonics has been a great place. Everyone is so friendly. The boys enjoy coming every time they have an appointment. There is never a long wait time. Every clean facility. read more

Being 26 braces were scarier than well everything. There's a fear that comes with adult braces and I wasn't totally sure, or prepared to make that journey. That all changed when I stepped into Dunn orthodontics. I felt supported, cared for, understood. From getting the braces on and feeling confident to face the real world with adult braces.....to the corrective jaw surgery I was needing. Dunn orthodontics was there every step of the way. I can't thank them enough for giving me the smile that matches the smile I feel like sharing from the inside!!!! Thank you thank you thank you!! read more

I went to Dunn Ortho for my braces at age 23. I had my braces for a year and they were the best from beginning to end. I went to several other orthos and none of them felt right. Dunn was reasonably priced and they showed a lot of care in just the first meeting that they were even able to put my braces on the day of my consultation. I've never waited more than 5 mins to be seen in any appointment. The staff is so kind and they remember me the moment they see me. The staff makes you feel at home and you get the same care no matter what office you go to. I had to transfer to another state and the process was so easy. I thought it would be a bigger deal. But they made worrying about my braces the least stressful part of the move. I recommend Dunn 100000% to anyone who wants caring orthodontist who will always do things in your best interest. read more

I unfortunately have not had a good experience. COVID brought some challenging times to our family financially and even though I paid them what I can each month they were going to refuse to see my daughter (who was still in braces) unless we made an additional payment. I send them payments twice a month with what I can but that is not enough. It is really a shame that even though I spoke to their office, told them my situation, they said "you signed a contract". Life changes unfortunately. It would have been nice to know they weren't in my insurance plan but they never mentioned that. If I wasn't paying them and ignoring them.... I would get it. But I do pay each month. I received a threatening letter and now just want nothing to do with them. read more

Take your children here! THE BEST orthodontist I've been to ever. I've had Invisalign for last 6 months and it's been the easiest process ever. The staff know all of the ins and outs and were happy to answer all of my questions! The staff are all amazing and so supportive! The treatment and care has been so easy! It's definitely worth to spend a little extra on the best care and treatment in the valley. read more

I couldn't say enough about The Dunn Team! When researching business for treatment, everyone wants the best Professionals, neat/clean, flexible, and most important reputable. It is a no-brainer, they know what they are doing, and they do it right! I highly encourage everyone needing Ortho work to please visit one of their offices, and you will see for yourself why I chose Dunn for my Family. Thank you, Dunn, for always being willing to work with my schedule! Funny note, my daughters brag about where they get their braces done! read more

Very attentive when I sign up for Invisalign's After receiving my first tray, wasn't informative on what I should do or even showing me how to remove them. Very impersonal sorry I went with them. Sit you down open your mouth and poke around and not say a word!!! What a waste of money and time. After I went in to get my retainer they tried to sell me a lifetime retainer for $850. Really after spending $6300. Very unhappy with both Mr. and Mrs. Dunn. Do not recommend them to treat adult patients. Maybe kids don't see what I saw. read more

Nope, way expensive for shifting only 6-8 teeth. Also stated there would be a teeth cleaning when complete, nope...said to "see a hygienist they could do a better job". read more

This place will rule the world of orthodonture one day. I can tell by their single-minded, almost furious devotion to quality and the full customer experience. My kid can't even get braces yet (still working off those baby teeth), and Dunn has already checked him out several times to make sure his chompers are coming in as expected. I heartily recommend the nice folks at Dunn for your orthodontic needs, whatever they may be. read more

Amazing team, very attentive, responsive, knowledgable and so very kind. My results are unbelievable. I am excited to bring my son for his orthodontic journey. read more

I usually am not the one to do reviews on Yelp but felt the need to on this occasion. I had gotten braces put as a 24 year old and had them for several years. To be fair on my behalf I had missed several tightening appointments due TO being a full time employee from 9-5 which made it hard to get time off to do so. During several of my tightenings I had asked how much time I had left on them(obviously do not want them as an adult.) but was brushed off constantly and told that "it was hard to tell" My braces towards the end were giving me many issues including bleeding gums and pretty bad pain. One day I noticed my tooth began to turn gray and went to see my regular dentist who recommended to get the braces off immediately due to the dying tooth. I asked very nicely to get them off as it is my choice. They were extremely reluctant and fought me on taking them off even after ALL of that. They finally agree and I sign a waiver to get them off. The day comes to get them off and the orthodontist comes and says NOT ONE word to me. I was also expected to the pay the full amount of 6K even though I did not finish the course of treatment. I understand I could've have done better on maintenance on my behalf but was really unhappy with how I was treated(not so much like a human with emotions). I would highly not recommend them. read more