This is the place to go! Before I found Brookside, I used to be a little scared about going to the dentist. A good friend of mine told me about Brookside when we moved to the area and now I pass along the info to everyone. Even my in-laws go there now. The periodic cleanings I get are actually enjoyable and turn out to be the smartest and most economical dental insurance there is. No matter what your issues are, Dr. Pauley can accurately asses what the best course is for you. She is very knowledgeable and keeps up with the latest technology and methods. I needed some rather extensive work and she explained everything perfectly and did the work with amazing skill. From the very beginning I was confident that everything would be done with minimal discomfort. I work in the high tech industry so I m particularly impressed at how Dr. Pauley combines science and art like nobody I've ever met. Ever notice how really brilliant people can explain complicated subjects in a way anyone can understand? That's Dr. Pauley and another sign that you can trust her work. For my periodic cleanings, I always get Barb, who must be the best dental hygienist on the planet. It s impossible for you to make your teeth feel like she can. Just like with Dr. Pauley, there s never any discomfort of course. After a few months you ll be eager to get back and have Barb's perfect cleaning. I swear I don t think she views it as work--she takes pride in YOUR mouth. Definitely ask for Barb. I don t know how they go about finding employees but every professional office needs to do what Brookside does. Everything runs smoothly and without error. You know you're in the right place as soon as you observe just a few moments of interactions at the desk when you arrive. Of course, Claudia, who greats and routes you, is always extremely efficient and pleasant, but notice how she enjoys interacting with the patients and notice how all those customers are great folks and if they've brought kids they are well-behaved and happy. That many really smart customers can't be wrong about Brookside being wonderful. read more

I've had very bad experiences with dentists in the past. I stopped going. The pain, the bad work, the waiting, etc. I just stayed away as an adult. Well, I broke a tooth and couldn't stay away. I asked a co-worker for a recommendation. They recommended Brookside Dental and Dr Cindy. That was back in 1998. I've been with her ever since. I love Dr Cindy and how she works. She cares. I have a terrible gag reflex and she is always ultra concerned, making sure anything being down (prepping for a crown, etc) is done with the least amount of intrusion and problems as possible. I, like many, HATE needles. She makes anything done as simple and as painless as possible. So, 15+ years seeing her, and not stopping now. The technicians and the support staff keep everything running like clockwork and smoothly. I don't wait more than a couple of minutes (most of the time, I get in, they welcome me, I sit down, and I have to hop right back up as they are coming to get me). Everyone is friendly and smiles. Comfort is a concern to them and it shows. They want everyone to appreciate the visit and not dread it. That takes work and a strong desire to do it for the patients. Thank you. I have recommended others to go there and I have never heard anything that wasn't good. Therefore, I continue to recommend them. read more

Any Dental or Medical Office who wants to know what it means to have the ideal experience for their patients, with a true customer focus, they should take a field trip and spend time with the staff at Brookside Dental in Bellevue. From easy parking by the office entrance, to being greeted by your name at reception, to your short wait in a clean spacious lobby, to being escorted by hygienist to the dental exam area, this is all done in friendly manner that has the focus on you not being rushed even through a routine procedure. The doctor exams are always trough with complete explanations and if needed future recommendations. When you check out your bill is explained with the exact amount for the service provided. The routine follow up-appointments are made before you leave and even if they are months away you will receive a personal call from the staff reminding you of the time and date. I have had this type of excellent experience from Brookside Dental for over 20 years. That being said I know they have an improvement process to always try to make themselves better because each visit is better than the last. read more

I have healthy teeth as a result of Brookside Dental. You may have healthy teeth too, but what I have that you may not have is a relationship that has grown with a dental group over the past nine years. These are professionals that care about my health and life and kids and work and have taken the time to know me personally so that they can be even more effective in helping me with their services. If you have that...you are blessed. I hope that you have a dental group that doesn't have to open up a chart to remember your children's names, who cares about accommodating your schedule and times and remembers your best times for appointments. I hope that your group upgrades their technology when it can mean a difference in your personal care, and who truly does just what is needed, and don't do what isn't needed. Brookside Dental, and Dr. Pauley are my choice because of the way they have handled my dental work, topped by an exceptional level of professionalism, clarity of communication, and a caring personal relationship. If you don't have those things in your dentist, consider Brookside Dental. read more

My wife found this place and I like it. I think they are taking great care of my teeth. I agree with Sarah in the first review, the stuff does enjoy the work, they are very friendly and almost everyone in front desk knows my name even I only goes there 2-3 times a year. And they did a very good job of sending reminder email early and making phone calls. They are also very friendly, answer all my questions, address all my concerns and help me to figure out what is the best plan for me with my current insurance. I do intially have some concerns about getting too many recomendations about different products and felt a little bit pressure. After telling them I am fine with just the regular package, they are pretty cool about that, I still know all my options and I think I am still getting exact same great care as before, unlike some places if you do not want to buy extra product, you will notice the quality of service actually drops. I will recommdn this place to friend. read more

I've been a patient of initially Dr. Pauley (the mom, now retired) and now Dr Cave for many years (6? 7? not sure anymore) after a bad experience with a dentist that just saw my teeth as a way to make more money ("I think it's better to take your wisdom teeth out even though they are OK, you don't need them and it will avoid any issue later"). I love Brookside Dental. They are just great. They are super friendly, pro, explain the why and what in details, have modern equipment and never ever push for a treatment unless it is needed. Their pricing are clear (though slightly over what MSFT premera covers for instance for bi-yearly cleaning) and they are really good at both being on time and helping you accomodate when your adenda changes (even if they are very booked, they seemed to always fairly quickly find a spot when needed). In short: they're great and they can make visits as pleasant as dentist visits can be. read more

I have been going to Brookside Dental for quite some time and would recommend them to anyone. The office is conveniently located (Bel-Red corridor) and there is always plenty of parking. The front office staff is friendly and very efficient, easy to work with and knowledgeable about different insurance plans. I especially appreciate their flexibility when I have to schedule or reschedule appointments. I see Dr. Cindy Pauley, who is friendly and always willing to answer questions or make recommendations. I also take my daughters (ages 10 and 12) to this office and they have no dental fears! When discussing their treatment with the hygienist or Dr. Cindy, I always feel that I'm given logical reasoning for things and reasonable alternatives if needed. On a side note, I also enjoy their waiting area, which includes a well-stocked fridge, coffee maker and free Wifi. read more

A visit to Brookside Dental is unlike any dental visit I have ever had. When you arrive, everyone knows your name and greets you with a smile. There is impeccable service, with cold drinks or coffee, a fireplace, and a children's corner. I have never had to wait and my appointments have always been exactly as scheduled. Dr. Cindy Pauley is fantastic. She is extremely competent, efficient, compassionate, and careful. She explains everything in detail. My husband and oldest child are also patients there and everyone we have seen has had the same consistent friendly, professional, efficient, and caring attitude towards our dental care. The practice is very family-friendly and everyone is understanding and patient when, on occasion, I have to come to appointments with my children in-tow. I have only the best things to say about Brookside Dental. read more

I always love to come early to enjoy the reception area soft comfortable chairs, the music and the liquid refreshment bar with a warm happy greeting from the receptionist. You never see this in other Dr's offices. They even have in the front closet a jumper cable just in case you get a dead battery. Everybody seems to know how to handle things or step in and help out with other jobs weather it is the dentists, assistants, hygienists, ect. Everybody seems to realize that they are all very important! They said they get this at staff meetings they all attend. Brookside Dental is the most caring, kind office I have ever been too. I look forward to coming back in 6 mo's for my cleanings. I am a long time patient here and when you do come back, the same staff is here and has been here for years which says a lot! read more

This dental office has the utmost compassion and care for their patients. From the moment you walk through the door you are greeted with smiles and help from the staff. Dr. Corie and Dr. Steve are the most knowledgeable and thorough dentists that I have ever experienced. The quality of care they provide is exemplary and they both take enormous pride in that, as they should! The whole environment in this practice is family based and you can really feel that. I 100% recommend these dentists to anyone in need of exceptional dental care or aesthetic work! They really are the best at what they do One other thing to note is the way in which they interact with their employees... It shows that they are well taken care of and always treated with kindness and respect! Best dental practice in WA hands down. read more

I've been going to Brookside for more than ten years, starting with Dr. Pat and moving over to Dr. Brian once she retired. The first time I went to Brookside it was an emergency situation after taking a hockey stick to the face the previous night. I called first thing in the morning, and despite not being a patient they committed to getting me in that day, and managed to open up a time for me within the hour. They saw me, lined up an emergency consultation with a surgeon, and continued working with me over the next weeks to ensure that I kept all my teeth. After that initial experience, I have continued to see them for all of my regular dental work, and I've always been very happy. Friendly staff, very thorough, and an appropriate amount of nagging to keep up on flossing ;) read more

I have seen Dr. Cindy for a couple of years now and I highly recommend her. Dr. Cindy's attention to detail and chairside manner are top notch. I had a front crown replaced and the end result is absolutlely phenomenal. She walked me through the various steps and consulted with two other specialists to find the best solution for me. They also do the little things like apply chapstick to dry lips when you sit in the chair, ZERO PAIN anesthesia and many DVD options if you choose. All of the support staff are great including hygienists, assistants and Claudia and Jamie at the front desk are very organized, friendly and efficient. Again, I highly recommend Dr. Cindy and her office! read more

I have been a customer of Brookside for over 16 years along with my wife and two children who are now 16 and 12. All of us can say that Brookside is a fabulous dental facility for all ages. The staff are fun and enjoy their work, always making whatever procedure you are going through a pleasant experience. They are very gentle and take the time to answer any questions and educate you and your children on preventative care. The equipment is top notch and your comfort is vital to the staff and doctors. Brookside works with a variety of insurance carriers and their staff do an excellent job promptly processing claims. I highly recommend Brookside for all your family dental needs. read more

I've been going to Brookside (Dr. Brian Cave) for almost two years now. I've been very pleased with their work. Brookside Dental has great doctors, but perhaps even more notable is the strength of their professional staff. There's a strong focus on prevention, long-term care, latest technology, digital imagery and record keeping - all things that could really help improve your dental health in the long run. Brookside represented quite an upgrade relative to my previous dentist. They function like a well orchestrated team where each person is the master of their domain. As a patient it's satisfying, because they work well together and deliver very comprehensive services. read more

I can't think of anything I would suggest to improve dental services at Brookside. I've been going there over 10 years and it's been good timing for me to find a good dentist now that I'm into my fifties. My teeth are in pretty good shape but old fillings and such are taking their toll. Dr. Cindy has done a great job watching for potential problems and coming up with reasonable treatment plans. The staff is competent and perpetually cheerful. I've rarely had to wait for my appointment to begin. They are always on time. Brookside also has a good list of affiliates such as endodontists if you ever regrettably need to have a root canal. I recommend Brookside without hesitation. read more

I have been a patient here since I was about 5 years old, over 15 years! From Dr. Pauley and now Dr. Cave I have never had an unpleasant experience. The entire staff is great. When you first walk in, Claudia greets everyone by name and really makes you feel at ease, especially if you're squeamish about visiting the dentist. The dental hygienists are all excellent, and the entire staff in consistently professional and welcoming. The facility is consistently updating to have the best form of technology so I'm always assured I am well taken care of. I will continue to be a patient for as long as possible, I would never even think about visiting anywhere else. read more

I've been going to Brookside for 20 years now and have zero complaints. Their receptionists, hygienists and dentists are very personable and I enjoy catching up with them at each visit. Some dread going to the dentist, but I honestly don't mind it. I have had a couple incidents needing immediate care (chipped teeth) and they have squeezed me in both times on short notice. They are very flexible and even came in once on their day off to fix my chipped front tooth. I highly recommend Brookside to anyone looking for a new dentist. This is my very first Yelp review because they have been so accommodating over the years and deserve some recognition :) read more

Brookside Dental is a fantastic dental practice for adults and children. I started going there over 10 years ago, and while the staff has slightly changed, there continues to be a high quality on service and performance. The front desk gals are always on top of their game, and the dentists (Dr. Pauley and Dr. Cave) know their patients well. Now, in addition to me being a patient, my 4 children go there and I know they are getting excellent oral care. Overall, a competent staff and lovely setting. I highly recommend going to Brookside Dental if Bel-Red and 140th is an easy location for you to access from home or work. read more

Dr Pat is the best. This thank you to Brookside Dental is long overdue for the beautiful smile they provided for me. I wanted to put a lot of thought into this, but I'm not sure where to begin. Thank you so much for all that was done for me at Brookside Dental. I've really never felt so blessed and I will always be grateful to Dr Pat and her assistants for the beautiful crowns and my overall fantastic smile. The Dr Pat had my new smile ready in time for my wedding which was amazing and it made my wedding that much more beautiful, I truly mean that. I will always have fond memories of my visits to Dr Pat and Brookside Dental. read more