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    Brooklyn Express Transportation Services

    5.0 (1 review)
    Closed 8:00 pm - 6:00 am (Next day)

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    2 years ago

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    People searched for Car Rental 135 times last month within 15 miles of this business.

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    Hertz Rent A Car

    Hertz Rent A Car

    2.0(22 reviews)
    28.0 mi

    Our experience was not the same as the other reviewers. Kenny was kind to us and helped us get a…read morecar when there weren't a lot available. He gave us a great rate and made sure we were taken care of.

    0 stars just like the other reviews. I walk into the desk clerk on FaceTime with her family picking…read moreout Christmas gifts and talking to the costumer in front of us about alcohol and restaurants or where to eat for new years instead of actually working! Some people cannot keep side conversations and non-work conversations outside of other people's times. Unprofessional and seriously frustrated. She also mentioned my husband is my father, he's a couple years older than me and there is no way he could have a 27 yr old. Commenting about how it sucks to ask men for stuff which I shrugged off because it seemed like she was extremly bitter about not having someone in her life. On top of that, she charged me 700$ for insurance she told us was 300$ three times when asked how much it was! She commented we were there still there at 5:09 but she wasn't giving us the keys because she was screaming in the back at someone and we could hear it from the office. Her name is Alexis Chiers. She called me from her number and told me my rental is ready yet when I got there she acted as if she never called me and as if my husband wasn't there three times already. If this is a manager trainee I wonder who the actual manager is! I have video of everything that was going on and I'm going to corporate about this.

    Budget Car and Truck Rental

    Budget Car and Truck Rental

    1.5(17 reviews)
    15.3 mi

    Do NOT do business with this company. I rented a car from them to take on a camping trip. I…read morereturned the car on time and in perfect condition, while also fully vacuuming out the Interior of the vehicle before returning it. They then proceeded to charge me an extra $150 for "pet hair" in the vehicle.... There was never any sort of animal in it or even anywhere NEAR the vehicle at any point during my rental. If you enjoy being robbed, go through this Budget. If you prefer being charged the agreed upon price for what you are purchasing. Go somewhere else. ANYWHERE else!! The only reason I gave them 1 star is because you can't leave 0 stars.

    The woman working there this morning was an absolute nightmare. She told me because I don't have a…read morepaper contract (was never given one) that the car needed to be returned to Avis. I took the car down the road to Avis and they said Budget would need to receive the car and close the contract. I took it back to Budget and she threatened that because I hadn't closed the contract at Avis, I would be charged for every moment that the car sat on her lot at Budget. I tried to get the keys back from her and she wouldn't give them back, she even closed the sliding door on my face when I insisted she give me back the keys. Completely unprovoked, she escalated our exchange to an aggressive state that I haven't experienced before with a person in a customer service position. I even considered calling the police because she withheld a key for a vehicle she said was still in my possession. It resolved with her doing her job and accepting the car and closing the contract - but this was after an hour of driving back and forth between Budget and Avis on Noland Rd. It was so unnecessary. I hope no one else has to go through the same. Her employment there is a very bad look for Budget.

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    Brooklyn Express Transportation Services - carrental - Updated May 2026

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